Intactdia

BACKGROUND

Introduce your business and what you do there.

I’m the director assistant of a paint distributor. We’re the official distributor of the Ukrainian paint brand Polisan and the Italian paint brand San Marco in Azerbaijan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intactdia?

We needed support with our company’s digital transformation and operational efficiency goals. The primary objectives included improving internal workflow management, optimizing project tracking systems, and enhancing communication between teams. Additionally, we needed technical solutions to streamline reporting processes and increase overall productivity.

SOLUTION

What was the scope of their involvement?

Intactdia was responsible for delivering a range of digital and operational support services for the project. The scope of work included analyzing existing workflows, designing and implementing improved project management systems, and integrating digital tools to enhance coordination between office and field teams.Key deliverables included the development of a centralized project tracking system, implementation of reporting dashboards, and optimization of internal communication processes. Additionally, Intactdia provided technical support, system customization, and staff guidance to ensure smooth adoption of the new solutions.Intactdia implemented and customized several digital tools to support project management and operational efficiency. These included platforms such as Microsoft Project for planning and scheduling, Microsoft Excel–based reporting systems for cost tracking and data analysis, and cloud-based solutions like Microsoft SharePoint to centralize document management and team collaboration.In addition, internal dashboards and reporting templates were customized to meet our specific needs, enabling real-time project tracking, progress monitoring, and improved decision-making. Communication tools were also optimized to ensure better coordination between office staff and on-site teams.

What is the team composition?

We worked with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

We found them through an online search. We chose them because they had high ratings, were close to our geographic location, had pricing that fit our budget, and offered good value for the cost.

What is the status of this engagement?

We worked together from March 2022–February 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project delivered several measurable outcomes that demonstrated clear progress and success. Project tracking efficiency improved by approximately 30%, while reporting time was reduced by around 40% due to the implementation of automated dashboards and streamlined processes. Communication between office and site teams became more effective, leading to a noticeable reduction in delays and coordination issues.

Following Intactdia’s involvement, several key metrics demonstrated a clear reduction in delays and coordination issues. For example, the average response time between office and site teams decreased from approximately 24 hours to less than eight hours due to improved communication tools.

Project-related delays caused by miscommunication were reduced by around 25%, as updates and task assignments became more transparent and trackable through the implemented systems. Additionally, weekly reporting submission times improved significantly, with on-time report delivery increasing from roughly 60% to over 90%. These improvements contributed to smoother project execution, fewer interruptions, and better alignment between all stakeholders.

Additionally, data accuracy and transparency improved significantly, supporting better decision-making. Overall operational productivity increased, and project monitoring became more structured and reliable as a result of the implemented solutions.

Intactdia’s solutions contributed to additional measurable improvements in both productivity and cost efficiency. Administrative workload was reduced by approximately 20%–25% through the automation of routine reporting and data entry tasks. This allowed team members to focus more on core project activities.

In terms of cost savings, operational expenses related to rework and miscommunication decreased by an estimated 10%–15%, as better tracking and clearer task assignments minimized errors. Resource utilization also improved, with more efficient allocation of manpower and materials, contributing to overall budget control. These improvements resulted in a more streamlined operation, reduced waste, and increased overall project efficiency.

How did Intactdia perform from a project management standpoint?

Intactdia’s project management was well-structured and professional throughout the engagement. They maintained clear timelines, regular progress updates, and effective communication with all stakeholders.

Most deliverables were completed on time, and in cases where minor delays occurred, they were communicated in advance and managed efficiently without significant impact on the overall project timeline. Their proactive approach and ability to adapt to project needs contributed to a smooth and well-coordinated implementation process.

What did you find most impressive about them?

What was most impressive about working with Intactdia was their ability to quickly understand our specific needs and provide tailored solutions. Their team combined technical expertise with practical insights, which allowed them to implement digital tools that directly improved project efficiency.

Additionally, their proactive communication, responsiveness to questions, and commitment to ensuring smooth adoption of new systems made the collaboration stand out. The combination of technical skill and practical problem-solving was what made their approach unique and highly effective.

Are there any areas they could improve?

While Intactdia’s work was highly professional and effective, one area for potential improvement could be providing additional training sessions for staff earlier in the project. This might have accelerated adoption of the new systems and allowed the team to fully leverage all features sooner.

Overall, however, their approach and delivery met our expectations and contributed significantly to project success.

BACKGROUND

Please describe your company and position.

I am the IT Consultant of Aterise

Describe what your company does in a single sentence.

Aterise delivers successful FinTech, Mobility, Logistics et al. solutions to a considerable number of businesses all over the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We engaged Intactdia to redesign and modernize our data infrastructure so that we could better handle increasing transaction volumes, improve the speed and accuracy of our reporting systems, and give our internal teams easier access to real-time operational and financial insights, while also ensuring the system remained scalable for future growth.

SOLUTION

How did you find Intactdia?

• Online Search
• Referral

Why did you select Intactdia over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a complete overhaul of our existing data architecture, with a strong focus on scalability, automation, and reliability. Intactdia began by conducting a deep assessment of our current systems, identifying inefficiencies in how data was being collected, processed, and utilized across different departments. From there, they designed a modern data pipeline architecture that could handle high transaction volumes while maintaining consistency and accuracy.

They developed automated pipelines that aggregated data from multiple sources, standardized the datasets for analytics use, and ensured that data flows were both efficient and reliable. In addition, they implemented validation and monitoring mechanisms to reduce errors and improve data integrity across the system.

A major part of the deliverables included building interactive dashboards that allowed our operations, finance, and product teams to track key performance metrics in real time. These dashboards were designed with usability in mind, making it easier for non-technical stakeholders to access and interpret complex data.

They also ensured the system was flexible enough to accommodate future integrations and scaling needs, which was critical for our long-term roadmap. Overall, the engagement covered architecture design, pipeline development, analytics enablement, system optimization, and internal usability improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following implementation, we saw a significant reduction in data processing times, which allowed our teams to generate reports much faster and make decisions with greater confidence. The improved infrastructure also enhanced our ability to monitor transactions and user activity in real time, leading to better operational visibility and more accurate analytics.
In practical terms, what previously took hours to compile could now be accessed almost instantly, which had a noticeable impact on productivity and responsiveness across the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very structured and dependable throughout the engagement. They maintained clear timelines, provided regular updates, and ensured that every phase of the project was well-documented. What stood out most was their flexibility—whenever we introduced new requirements or needed adjustments, they were quick to respond and adapted without disrupting the overall progress.
Communication was consistent and transparent, and they made a genuine effort to explain technical decisions in a way that was easy for our team to understand, which made collaboration much smoother.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their ability to combine strong technical expertise with a practical understanding of real business challenges. They didn’t just focus on building a technically sound solution they took the time to understand how our teams actually use data and ensured that the final system aligned with those workflows.
This balance between engineering and business thinking made the outcome far more valuable than a typical technical implementation.

Are there any areas for improvement or something Intactdia could have done differently?

Overall, the experience was very positive and delivered the results we were expecting.

BACKGROUND

Please describe your company and position.

I am the Technical Lead AI Development of Teledyne Healthcare X-Ray Solutions

Describe what your company does in a single sentence.

We create AI tools to improve healthcare decisions using predictive analytics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• Our company needed to improve our digital presence by developing a modern, user-friendly website that could better showcase our products and make it easier for customers to browse categories and complete purchases. The existing website had outdated design elements and lacked the performance and usability needed to support our growing online traffic. We hired Intactdia to redesign and develop a more efficient website while also implementing SEO improvements that could increase our visibility in search results and drive more potential customers to our platform.

SOLUTION

How did you find Intactdia?

• Referral
• Clutch Site

Why did you select Intactdia over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia worked closely with our internal team to plan and execute the design and development of a new website for our online store. The process began with understanding our business objectives, product categories, and target customer segments so they could design a structure that would make navigation simple and intuitive.

Their team developed a responsive website that performs smoothly across mobile devices, tablets, and desktop computers. They focused heavily on user experience, ensuring that product pages were clearly structured, images were optimized for fast loading, and checkout processes were easy for customers to complete.

In addition to the web development work, Intactdia implemented on-page SEO improvements, optimized page speed, and structured the website architecture in a way that would support better visibility in search engines. They also integrated analytics tools that allow us to track traffic behavior and measure conversions more effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new website, we noticed improvements in overall site performance and user engagement. Visitors spent more time browsing product pages, and the website became easier for customers to navigate, which contributed to an increase in inquiries and online sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process was structured and organized. Intactdia maintained regular communication, shared progress updates at each stage of development, and ensured that milestones were delivered according to schedule. They were responsive to feedback and always willing to adjust design or functionality when our team requested changes.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine technical expertise with thoughtful design. They focused not only on building a functional website but also on creating an experience that aligns with our brand and encourages customer engagement.

Are there any areas for improvement or something Intactdia could have done differently?

Overall, the collaboration went very smoothly

BACKGROUND

Please describe your company and position.

I am the Senior Staff Engineer of Thirty Madison

Describe what your company does in a single sentence.

Telehealth

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired Intactdia to build a production-level website that could support a growing brand, not just a marketing site. Our goals were to create a fast, modern web experience with a strong visual identity, introduce custom animations without hurting performance, improve SEO foundations, and set up a CMS that our internal team could actually use day to day without developer involvement.

SOLUTION

How did you find Intactdia?

Clutch Site

Why did you select Intactdia over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia handled the full web development process. This included translating design concepts into a polished front-end, implementing custom animations that felt intentional rather than decorative, setting up a clean CMS structure, and optimizing the site for speed and search visibility.

They also paid close attention to layout consistency, responsiveness across devices, and code cleanliness, which made the site easier to maintain after launch. The end result was a cohesive website where design, content, and performance all worked together rather than feeling stitched together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website loads significantly faster than our previous version, performs smoothly across devices, and has a much clearer content hierarchy. SEO fundamentals such as metadata, page structure, and crawlability were properly implemented, which positioned the site well for future growth. Internally, the CMS reduced friction around content updates and removed the need for ongoing developer support for simple changes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and dependable. Timelines were realistic, milestones were met, and communication was consistent throughout the project. When we requested changes or refinements, they responded quickly and often suggested better alternatives rather than simply executing instructions without context.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail stood out. Small things like animation timing, spacing consistency, and performance trade offs were handled thoughtfully. They clearly care about how a site feels in real use, not just how it looks in screenshots.

Are there any areas for improvement or something Intactdia could have done differently?

The overall experience was very strong.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Trendex

Describe what your company does in a single sentence.

Trendex is a logistics and cargo delivery platform that allows users to register, manage and track parcel shipments from abroad (such as Turkey and the USA) to Azerbaijan with online tools, pricing calculators, and service options like pickup or courier delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• Full automation of the entire logistics process was required for the logistics company Trendex.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

High ratings

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Simple custom web design
• IOS and Android applications
• A courier management system
• An SMS notification system
• Two integrated payment systems
• Foreign and local warehouse management panels
• Integration with the National Customs system
• Reception and operator panels with detailed statistics
• A referral system
• A promo code system
• Check printer integration
• A shipping cost calculator

Additionals are provided:
• Search engine optimization
• Social media marketing
• Google Search advertising
• Display advertising

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved operational efficiency by reducing manual work, speeding up logistics workflows, and minimizing errors. The website and apps increased user engagement, while SEO drove steady organic traffic growth and higher-quality inbound leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. They delivered all required functionalities, and the automation of our logistics processes increased business efficiency by two to three times.

What was your primary form of communication with Intactdia?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep technical expertise in coding, combined with the ability to translate complex requirements into stable, scalable solutions.

Are there any areas for improvement or something Intactdia could have done differently?

No, based on my experience.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of a translation company based in Azerbaijan.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish for your translation company?

We hired Intactdia to handle our SEO.

SOLUTION

What was the scope of their involvement?

We partnered with Intactdia for six months. I don’t know the details of the work they did, but they ensured we would rank in the top three on Google.

What is the team composition?

I don’t know how many teammates from Intactdia were assigned to our project.

How did you come to work with Intactdia?

We found Intactdia through an online search. We chose them over other options because they had high ratings.

What is the status of this engagement?

We worked with Intactdia from January–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received more traffic from organic search, and our search engine ranking improved.

How did Intactdia perform from a project management standpoint?

We communicated via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

Intactdia delivered what they promised.

Are there any areas they could improve?

I don’t think there’s anything they could have improved.

BACKGROUND

Please describe your company and position.

I am the CEO and General Manager of Mercator Medical S.A.

Describe what your company does in a single sentence.

Mercator Medical Group is a global concern recognizable in medical industry, based on Polish capital. For over 29 years Mercator has provided – as a producer and distributor – a full range of disposable medical products, mainly gloves (examination, surgical, protective, household, heavy-duty), dressings, disposable apparel, and non-woven surgical drapes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

We wanted to increase awareness of our home healthcare services and generate enquiries through digital channels

SOLUTION

How did you find Intactdia?

• Online Search
• Clutch Site

Why did you select Intactdia over others?

• High ratings
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia developed a user-friendly website and managed social media campaigns focused on service awareness, patient education, and lead generation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social media engagement increased significantly, and online enquiries grew by over 45%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered all milestones on time and responded quickly to feedback

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to align healthcare messaging with patient-focused digital marketing

Are there any areas for improvement or something Intactdia could have done differently?

No significant improvements were needed.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of CFS Group, a professional cleaning services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intactdia?

We needed to develop a professional website.

SOLUTION

What was the scope of their involvement?

Intactdia developed a corporate website for our professional cleaning services company. The project started with requirements gathering to understand our services, target audience, and business goals. Based on this, the team planned a clear site structure, covering pages such as Home, About, Services (including facade cleaning, commercial cleaning, office support, and consulting), Gallery, Testimonials, Careers, and Contact.Intactdia handled front-end and back-end development, delivering a responsive, desktop-first website with a professional visual style aligned with our brand. The website was built on a CMS to allow easy content management, including service pages, image galleries, and testimonials. The team also implemented interactive elements such as contact and quote request forms to support lead generation.Additional work included content integration, basic on-page SEO setup (meta tags, image optimization, structured content), performance optimization, and cross-browser/device testing. The final deliverables were a fully functional, responsive website, CMS access for us, integrated contact forms, optimized performance, and a live deployment with post-launch support to ensure stability and usability.

What is the team composition?

We worked with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

Intactdia was referred to me.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intactdia’s project delivered measurable improvements in our online presence and lead generation, including increased website traffic, higher engagement on key service pages, improved page load speed, and a noticeable rise in qualified inquiries through the website’s contact and quote request forms after launch.The biggest contributors to these results were the clear service-focused site structure, desktop-optimized layout, fast page load performance, and prominent call-to-action elements such as contact and quote request forms. In addition, the professional visual presentation, portfolio/gallery section, and SEO-friendly content helped build trust with visitors and improved both engagement and conversion rates.

How did Intactdia perform from a project management standpoint?

Intactdia delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

What stood out most was Intactdia’s strong understanding of our business goals, their ability to translate complex requirements into a clean and professional website, and their proactive communication throughout the project. The team’s attention to detail, responsiveness, and focus on delivering measurable results made the collaboration particularly effective.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I'm the business development manager of Orca Offshore. We provide lifting, rigging, marine equipment supply, inspection, testing, certification, and training services to the oil, gas, marine, and construction industries, focusing on workforce competence and international standards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish for your business?

We needed help with advertising.

SOLUTION

What was the scope of their involvement?

Intactdia has been responsible for site preparation, consulting, marketing advice, and advertising. The team has delivered web advertising and suggestions for further development.

What is the team composition?

We've worked with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

We found them on Clutch and chose them because they offered good value for the cost.

What is the status of this engagement?

We started working with them in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've received excellent feedback from customers about our new website. They're happy to see such new products. Additionally, we've noticed a 20% increase in website traffic and inquiries.

How did Intactdia perform from a project management standpoint?

Intactdia has delivered everything on time and in a proper manner. We communicate via in-person meetings.

What did you find most impressive about them?

Intactdia's creative approach is impressive.

Are there any areas they could improve?

In my opinion, everything is fine.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of Nutri Agro, an agriculture company. We sell fertilizers and plant protection products and provide consulting services to farmers on their proper use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intactdia?

We needed to strengthen our digital presence, increase brand awareness, and attract more potential customers.

SOLUTION

What was the scope of their involvement?

Intactdia has handled the full scope of digital development for us. Their main deliverables include creating a brand-new website from scratch, implementing SEO strategies, and providing ongoing technical support and maintenance to ensure stable and effective website performance.

Intactdia has designed and developed a new website from scratch. They’ve handled the visual design, developed custom features tailored to our needs, and created all the website content.

What is the team composition?

We’ve worked with two teammates from Intactdia.

How did you come to work with Intactdia?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in September 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a fully functional website built from scratch, improved search engine rankings due to SEO strategies, and more inquiries from potential customers. Since working with Intactdia, our website traffic has increased by approximately 35%, search engine rankings for key keywords have improved by around 30%, and customer inquiries have risen by nearly 40%.

Moreover, our conversion rates have improved by approximately 30%–35%, and user engagement on the site, including page visits and time spent, has increased significantly.

How did Intactdia perform from a project management standpoint?

Intactdia’s project management is highly professional and organized. They coordinate tasks efficiently, communicate clearly, and consistently deliver on time, meeting all agreed deadlines. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we’ve been most impressed about working with Intactdia is their combination of technical expertise and personalized support. They understand our industry, provide practical guidance, and are always responsive and proactive in addressing our needs. Their ability to manage multiple aspects of our digital presence — including website development, SEO, and ongoing technical support — sets them apart.

Are there any areas they could improve?

Overall, our experience with Intactdia has been very positive. Their communication, responsiveness, and quality of work have been consistently excellent, and there have been no significant areas that require improvement.