Infigo Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of BS Electrical

Describe what your company does in a single sentence.

B&S Electrical delivers high-quality electrical services for residential and commercial projects with a strong focus on safety and customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infigo Solutions to accomplish?

• We hired Infigo Solutions to provide custom software development and IT support, including building tools to automate internal processes and improve operational efficiency.

SOLUTION

How did you find Infigo Solutions?

Online Search

Why did you select Infigo Solutions over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Infigo Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Infigo Solutions developed tailored software solutions to support our business workflows, including a custom job tracking system, integration with our internal databases, and automation tools to reduce manual tasks. They also provided ongoing IT support and system maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With Infigo’s solutions in place, we saw significant efficiency gains — manual processes were reduced, team productivity improved, and job tracking accuracy increased. The tools they built helped streamline operations, save time, and reduce errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was professional and well-organized. Infigo Solutions communicated clearly, provided regular updates, and delivered project milestones on time as scheduled.

What was your primary form of communication with Infigo Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect was their responsiveness and technical expertise — they quickly understood our requirements and translated them into practical, effective solutions.

Are there any areas for improvement or something Infigo Solutions could have done differently?

Overall, the collaboration was excellent. If anything, more detailed onboarding documentation at the start could have helped accelerate the initial setup, but this did not impact the quality of the final delivery.