HonestAI by GrayCyan

BACKGROUND

Please describe your company and your position there.

We are the owners of a manufacturing/ engineering company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

We hired GrayCyan to create and host our website

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on line , spoke to Nish. We liked his ideas

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

He created our website

How many people from the vendor's team worked with you, and what were their positions?

Nish was our point of contact. Great guy, very helpful

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website looks great! They were fantastic to deal with and we would definitely recommend GrayCyan.

Describe their project management style, including communication tools and timeliness.

Communication was key. Nish was only a phone call away

What did you find most impressive or unique about this company?

Excellent customer service

Are there any areas for improvement or something they could have done differently?

From start to finish working with Gray/cyan was a great experience

BACKGROUND

Please describe your company and your position there.

I own a real estate professional corporation and I am working as a realtor since 2004

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

I hired GrayCyan to develop a custom website for me and in addition got some IT advise catered specially towards my specific needs

SOLUTION

How did you select this vendor and what were the deciding factors?

I got their reference from a friend and right after meeting Nishkam, I could make out that this company will deliver what I am hoping for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Customized website that will be optimized to get as much organic traffic as possible

How many people from the vendor's team worked with you, and what were their positions?

I was directly communicating with just one person - Nishkam and he was co-ordinating everything else with his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were very prompt in delivering the product and I am seeing an increased number of leads because of their hard work

Describe their project management style, including communication tools and timeliness.

Project manager Nishkam is very approachable and he was my only point of contact to get the final product in a very timely rather quick manner

What did you find most impressive or unique about this company?

Very approachable Quick response Very reasonable pricing Last but not least very friendly approach. We also like their willingness to listen thoroughly so as to not miss any finer details.

Are there any areas for improvement or something they could have done differently?

I am very satisfied.

BACKGROUND

Please describe your company and your position there.

We are cannabis retail company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan?

We were starting a new venture with no website designing experiences. We hired GrayCyan to design our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was recommended by an another partner and after consultations we decided to hire them.

Describe the project in detail and walk through the stages of the project.

After few virtual meetings designs and themes were chosen as per our requirement for the retail cannabis location.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 4 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website was done as per our requirements and it allows the customers to be able to browse our menu with ease.

How effective was the workflow between your team and theirs?

The project manager, designer and IT person were all understanding of our requirements and had very effective communications. They communicated promptly and assisted with any requested changes.

What did you find most impressive or unique about this company?

We were happy with the speed and the knowledge about the cannabis industry. 

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Principal at Pacific Legal, a Toronto downtown business law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan?

I hired GrayCyan for a creating a Software regarding Real-Estate industry in general

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended to him by my Business Consultant and trusted advisor

Describe the project in detail and walk through the stages of the project.

The Project is Confidential is awaiting Patent and Copyright.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 3 people including Nishkam, the brain behind the development of Software

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Software was accurate, as outlined in SOW's to Gray Cyan. He also did multiple revisions on my request and added additional features for a ruinable charge.

How effective was the workflow between your team and theirs?

Exemplifying steadfast expertise and work ethic, GrayCyan strived to deliver a well-improved and functional platform that satisfied users, resulting in optimized customer service.

What did you find most impressive or unique about this company?

They managed to deliver reliable solutions despite the hurdles they faced, ensuring a pleasant collaboration.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to my mind. They have done good work until now.

BACKGROUND

Please describe your company and your position there.

Tisa Legal Media provides custom Litigation Technology Services for court reporting and law firms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

Creation of a company website that communicates our message, team, and services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Company came highly recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Creation of website with customized theme and content.

How many people from the vendor's team worked with you, and what were their positions?

Worked directly with two points of contact

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

GrayCyan delivered the website exactly to our specifications.

Describe their project management style, including communication tools and timeliness.

The team at GrayCyan were always available and accommodating when answering our questions and addressing our requests

What did you find most impressive or unique about this company?

Their ability to create custom assets to effectively communicate our company's history and services was impressive.

Are there any areas for improvement or something they could have done differently?

No suggestions for improvement, very happy with service

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Consumers Cannabis, a cannabis retail store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GrayCyan?

We wanted to have a professionally laid out website for customers to navigate and purchase online as well as in-store.

SOLUTION

What was the scope of their involvement?

GrayCyan fully designed our WordPress website, and they integrated an age verification feature on our platform. On top of that, they integrated all of my third-party online sales. More importantly, they ensured that everything was working well together.

What is the team composition?

We worked with at least four people including their designer and account manager.

How did you come to work with GrayCyan?

I was shopping around and someone in the cannabis industry referred GrayCyan to me. I also had a couple of quotes from other web developers, but they only offered overpriced services.

How much have you invested with them?

We spent $2,400.

What is the status of this engagement?

We collaborated together from April–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

GrayCyan’s quality of work was amazing, and they finished our website within a month. We were supposed to go live in May, but we ended up having complications on our end. As a result, we would be opening our doors in October.

Despite that, we were impressed by the appearance of our website. Anecdotally, our internal team loves the website because of its clean and organized look. Overall, they put our vision to life and guided us with everything we needed.

How did GrayCyan perform from a project management standpoint?

We mainly communicated through email and had a couple of phone calls. The GrayCyan team was very responsive and didn’t miss any meetings. Above all, they were always on time and did exactly what they said they were going to do.

What did you find most impressive about them?

They offered us good customer service; they were helpful and if we had concerns, they’d always respond and support us immediately. Additionally, they were always on the ball, which puts them above the rest.

Are there any areas they could improve?

No, they did everything perfectly. I had no complaints about their service.

Do you have any advice for potential customers?

Express all of your ideas because they will consider them — don’t be scared to give your suggestions. Moreover, they'll try their best to do what you’re specifically asking for.

BACKGROUND

Please describe your company and your position there.

We are immigration consultants. I am one of the consultants and founders of the firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

To create our website

SOLUTION

How did you select GrayCyan and what were the deciding factors?

We had several options. we chose GreyCyan because they are in Canada and the price was affordable

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings online. After we decided to work with them, we had follow up meetings, we were provided with drafts and finally the website was live

How many people from the vendor's team worked with you, and what were their positions?

3. Not sure of the positions

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just had our website a couple of months ago. Can not measure yet the outcomes

Describe their project management style, including communication tools and timelines.

We were satisfied with level of communication.

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

Development of a AGCO and OCS compliant website with local information, educational resources and Dutchie!/COVA integration for compliance reports. GrayCyan provided exactly what we requested, we're patient withbiur limited technical knowledge and have provided ongoing support and updates. Much appreciation to Nish, Sagar and Armand for the amazing work! ?

SOLUTION

How did you select GrayCyan and what were the deciding factors?

Personal recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

New AGCO compliant website with separate web stores for merchandise and accessories.

How many people from the vendor's team worked with you, and what were their positions?

See above.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Awesome team to work with!!

Describe their project management style, including communication tools and timelines.

Mainly email, phone and Zoom meetings.

What did you find most impressive or unique about this company?

The GrayCyan team is patient and hard-working.

Are there any areas for improvement or something they could have done differently?

Will report back with their ongoing service, project is just completed.

BACKGROUND

Please describe your company and your position there.

I am the systems administrator for a start up bottled water company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

We are a start up company that does not yet have a web presents.

SOLUTION

How did you select GrayCyan and what were the deciding factors?

we talked to several different companies and we liked that GrayCyan were local and very professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had a meeting to discuss our goals followed by a meeting with mood boards to get an idea of the site layout and feel we were looking for. From there development started, and we were given site designs along the way.

How many people from the vendor's team worked with you, and what were their positions?

There were three different people along the way. Sales Rep Design Development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was completed on time and on budget.

Describe their project management style, including communication tools and timelines.

they started out with a document that outlined what was to be done with a timeline of things. We communicated through a combination of phone and email.

What did you find most impressive or unique about this company?

Their professionalism is impressive.

Are there any areas for improvement or something they could have done differently?

None. We are very happy

BACKGROUND

Please describe your company and your position there.

Care Group of Pharmacies and I am a marketing coordinator/ operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrayCyan, and what were your goals?

Web Development- To build a stronger website.

SOLUTION

How did you select GrayCyan and what were the deciding factors?

Online shopping for developers and found one with great reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Discussed my objective and wanted someone that was responsive and knew what they were doing.

How many people from the vendor's team worked with you, and what were their positions?

There was two people that worked with me non-stop on this project, very helpful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website looks very clean and tidy, excited for what's next!

Describe their project management style, including communication tools and timelines.

We used whatsapp/zoom for communication and it was very smooth experience. If there was any delays they would let me know before and not the day of. Highly recommend.

What did you find most impressive or unique about this company?

They deliver quick, they don't have crazy delivery dates. I really appreciate that they are so responsive.

Are there any areas for improvement or something they could have done differently?

Some minor bugs that I let them know of but they were very quick to fix the problem and it looks great now!