Hambly & Woolley

BACKGROUND

Please describe your company and position.

I am the Communications and Support Area Lead of School Mental Health Ontario

Describe what your company does in a single sentence.

(Caveat School Mental Health Ontario does not have any employees) We are a program funded by the Ontario Ministry of Education to develop a systematic and comprehensive approach to school mental health.

School Mental Health Ontario provides:

• leadership and guidance about best practices in school mental health
• implementation coaching
• tailored, co-created resources
• mental health literacy for educators and school/system leaders
• training for school mental health professionals
• mental health awareness for parents/families
• a platform for student voice and leadership in school mental health

With our team of 72 (made up of school board secondees and consultants) we aim to enhance the quality and consistency of mental health promotion, prevention and early intervention programming in Ontario schools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hambly & Woolley to accomplish?

• To develop a brand strategy for new mandatory mental health literacy modules for the Ministry of Education that aligns with the MoE brand and style guide
• To design all resources required as part of the modules (including AODA remediation)
• To develop interactive objects for use in LMS aligned with the brand strategy
• To design all supplementary implementation resources to launch the program

SOLUTION

How did you find Hambly & Woolley?

Referral

Why did you select Hambly & Woolley over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned
• ability to meet tight deadlines

How many teammates from Hambly & Woolley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project included multiple competing priorities with an exceedingly tight deadline. Hambly and Woolley rose to the occasion to support the development of various resources and supports in both English and Fr languages, AODA compliant. 

The project was a three-phase approach:

• Brand strategy and development + interactive LMS design elements
• Design of over 20 resources including: an educator guide, 14 activity pdfs, 4 slide decks (ENG and FR) 
• Implementation supports following the launch, which included: 12 info sheets/ guides for use by school boards across the province

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Given that this project was for the Ontario Ministry of Education the goal was to ensure that the courses were launched in the Ministry Brightspace by June of 2024, and implementation supports throughout the summer, so that students in Career Studies (GLC2O) would be participating in the mandatory learning modules in September of 2024.

There were many tight deadlines and changes regarding the scope of the project, and Hambly and Woolley were integral to the successful completion given the tight timelines, and changing scope. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hambly and Woolley's project management is second to none! With a dedicated project manager (Lizzy), access to meet with the lead (Gord) at any time, and the ability to meet with project leads Si An, Andrew, etc... Hambly and Woolley truly felt like part of the team, having an open door policy to connect at any time. All items were delivered on time, changes were prioritized and in outstanding quality. We couldn't have asked for better support, or deliverables. 

What was your primary form of communication with Hambly & Woolley?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality, project management, turn-around time, dedication and responsiveness. 

Are there any areas for improvement or something Hambly & Woolley could have done differently?

None. Anything we have asked (for this and other projects) they always deliver on-time, providing high quality, bilingual, accessible resources to support students, school staff and parents/ caregivers across the province. We are appreciate of their support and dedication to the various initiatives at SMH-ON. 

BACKGROUND

Please describe your company and position.

I am the Superintendent of Curriculum and Student Achievement of a school board

Describe what your company does in a single sentence.

Our school board provides education to 28 000 students, Kindergarten to Grade 12+

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hambly & Woolley to accomplish?

• Design a new website for us that better reflects the vibrancy of the Board and its schools.

SOLUTION

How did you find Hambly & Woolley?

Referral

Why did you select Hambly & Woolley over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Hambly & Woolley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing architectural infrastructure for the board website and secondary and elementary websites.  Consultation services. Web development.   Content development. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully redesigned websites for the district and schools with a modern feel and easier navigation for end users.   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hambly & Woolley was very responsive.   The team met with us regularly to provide updates, feedback and suggestions to support our needs and actualize our vision for the project.  Deliverables were clearly outlines and provided according to the timelines.   

What was your primary form of communication with Hambly & Woolley?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Customer service.  The team was consistently responsive and solutions-based.  Whenever there was a challenge, the team was helpful by presenting options to help to project to continue to move forward. The team is friendly, responsive, and collaborative, taking care to ensure that customer service needs were met. 

Are there any areas for improvement or something Hambly & Woolley could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Communications Manager of Hillfield Strathallan College

Describe what your company does in a single sentence.

HSC is an independent, co-educational day school. It offers programs from Montessori toddler and pre-kindergarten to Grade 12. Founded in 1901, the school has a rich history, and a bustling alumni association and is situated on a 50+ acre campus.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hambly & Woolley to accomplish?

• Redesign HSC Review, the alumni magazine for the prestigious Hillfield Strathallan College, to create a more engaging experience for the school's alumni.

SOLUTION

How did you find Hambly & Woolley?

Referral

Why did you select Hambly & Woolley over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Hambly & Woolley were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We will be redesigning our alumni magazine, HSC Review, to coincide with the 125th anniversary of HSC. It will still include all of the elements of our typical issues. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Difficult to measure its success, but we get excellent feedback and have more and more willing alumni features each year. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

H&W always delivers beyond expectations. The quality is highly creative, and innovative, yet collaborative. They are flexible with our timelines and are always positive and thoughtful throughout all decision-making.  

What was your primary form of communication with Hambly & Woolley?

Virtual Meeting

What did you find most impressive or unique about this company?

The most unique quality that H&W has shown to us is their ability to challenge what's typical while respecting the traditions that an institution like ours holds tightly. They present with ease and humour and are truly a delight to work with. 

Are there any areas for improvement or something Hambly & Woolley could have done differently?

I'd love to give some valuable feedback here, but they are the perfect fit for us. If anything, I encourage them to give even more of their opinions during our working progress (to be debated later!).