GiveTurn

BACKGROUND

Please describe your company and position.

I am the Founder of Al Manah Foundation

Describe what your company does in a single sentence.

We are a charitable organization dedicated to supporting local underprivileged communities by providing access to education, food, and essential daily needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GiveTurn to accomplish?

• We hired GiveTurn to design and develop a modern, secure, and SEO-friendly website that would clearly communicate our mission, streamline donations, showcase our impact, and provide automated tools to manage our staff communication and daily operations more efficiently.

SOLUTION

How did you find GiveTurn?

Online Search

Why did you select GiveTurn over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from GiveTurn were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GiveTurn handled the entire end-to-end development of our website. Their scope of work included initial planning and consultation, custom website design tailored to our charity’s mission, responsive front-end development, and a secure, SEO-optimized back-end setup. Key deliverables included a fast-loading and mobile-friendly website, donation integration, blog and news sections, event and volunteer management features, and automated contact forms. They also set up professional staff email accounts, implemented basic on-page SEO and website security measures, and delivered custom graphics that reflected our branding. Additionally, they trained our team on how to manage the website content and ensured everything was automated to reduce manual workload. Overall, they delivered a complete digital solution ready for public launch and long-term use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website delivered by GiveTurn significantly improved our online presence and internal operations. We saw a 60% increase in website traffic within the first month, with better engagement and lower bounce rates. The donation system is now fully automated, resulting in a 40% increase in online donations. Our team also reported improved efficiency due to the automated forms and email setup, reducing manual communication time by over 50%. Additionally, the site’s SEO improvements helped us appear in local search results, bringing in more volunteers and supporters organically. Overall, the project exceeded our expectations both in performance and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GiveTurn demonstrated excellent project management throughout the entire process. They delivered all items on time — often ahead of schedule — and maintained clear, consistent communication from start to finish. They were highly responsive to our needs, quickly addressing any questions or changes we had, and always made us feel heard and supported. Their team provided regular updates, met every milestone as planned, and ensured we were involved in key decisions. Overall, their professionalism and attention to detail made the entire experience smooth and stress-free.

What was your primary form of communication with GiveTurn?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about GiveTurn was their deep understanding of nonprofit needs and their ability to translate that into a beautifully designed, highly functional website. They didn’t just build a site — they created a complete digital solution tailored to our mission. Their attention to detail, creativity in design, and ability to automate processes we hadn’t even thought about were truly outstanding. Beyond the technical work, their team showed genuine care for our cause, which made the collaboration feel personal and purposeful.

Are there any areas for improvement or something GiveTurn could have done differently?

Overall, our experience with GiveTurn was outstanding, and they delivered beyond our expectations. One area where they could improve is by offering post-launch marketing or outreach support—such as guidance on social media strategy or content planning—to help organizations like ours drive more traffic and engagement with the new site. Adding this service would make an already excellent offering even more complete.

BACKGROUND

Please describe your company and position.

I am the CMO of a fashion products retailer. 

Describe what your company does in a single sentence.

We are an e-commerce brand specializing in stylish women’s fashion products and innovative accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GiveTurn to accomplish?

• We hired GiveTurn to design and develop our WooCommerce website, ensuring a seamless, user-friendly shopping experience for our customers.

SOLUTION

How did you find GiveTurn?

Referral

Why did you select GiveTurn over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from GiveTurn were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GiveTurn was responsible for designing and developing our e-commerce website using WordPress WooCommerce, delivering a robust, scalable, and secure platform. They created a visually appealing, brand-aligned design, implemented a structured product catalog for women’s fashion and innovative accessories, and built seamless shopping cart and checkout functionality with secure payment integration. The website is fully responsive, optimized for performance, and includes basic SEO setup to improve online visibility. GiveTurn also provided IT strategy consultation, guiding workflow optimization and technology decisions for long-term growth, while ensuring thorough testing, quality assurance, and post-launch support for smooth operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Fully Operational Website: The e-commerce platform was delivered on time and functions seamlessly across devices.
• Increased Sales Capability: The structured product catalog, shopping cart, and checkout system enabled smoother transactions, directly improving online sales potential.
• Improved User Experience: Customers can easily browse, search, and purchase products, resulting in higher engagement and lower bounce rates.
• Enhanced Online Visibility: Basic SEO setup increased the website’s presence in search engine results, driving more organic traffic.
• Operational Efficiency: Admin-friendly product management system and IT strategy guidance streamlined inventory management and daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GiveTurn demonstrated excellent project management throughout the development of our Laravel-based e-commerce website. They clearly defined milestones and delivered each phase on time, keeping the project on schedule without compromising quality.

Their team was highly responsive to our needs, providing prompt updates, addressing questions efficiently, and incorporating feedback seamlessly. They also offered proactive suggestions, including IT strategy guidance and workflow optimizations, which added significant value beyond the initial project scope. Overall, their communication, transparency, and commitment made the development process smooth and stress-free.

What was your primary form of communication with GiveTurn?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about GiveTurn was their deep technical expertise combined with a client-focused approach. They not only built a robust, scalable Laravel-based e-commerce platform but also took the time to understand our business goals, offering valuable IT strategy guidance and workflow optimization.

Their responsiveness, proactive problem-solving, and attention to detail set them apart, making the process collaborative and ensuring the final product exceeded our expectations. They truly go beyond just development—they deliver solutions that align with business growth.

Are there any areas for improvement or something GiveTurn could have done differently?

While GiveTurn delivered an excellent e-commerce website and exceeded our expectations in many areas, one minor improvement could be providing more detailed documentation during the handover to make it even easier for our internal team to manage updates independently.

Overall, their responsiveness and guidance minimized any issues, and this is a small point in an otherwise seamless and highly satisfactory experience.