Fresh Content Society Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.9
Cost 4.7
Willing to Refer 4.9

Top Mentions

Review Highlights

Cultural Fit and Alignment

The company is praised for being a great cultural fit with their clients, aligning well with their values and understanding their brand objectives. This alignment facilitates a collaborative and enjoyable working relationship.
Need for Improved Onboarding Speed

One client suggested that Fresh Content Society could improve by speeding up their onboarding process, allowing new projects to ramp up more quickly and efficiently.
Responsive and Adaptable Team

The team is noted for their responsiveness and adaptability, quickly implementing feedback and adjusting strategies as needed to meet evolving client needs and project goals.
Positive Client Feedback and Results

Clients report significant improvements in social media metrics, such as follower growth and engagement rates, attributing these successes to Fresh Content Society's strategic approach and execution.
Innovative Use of Technology

Fresh Content Society's innovative use of technology in project management and communication is noted as a standout feature, enhancing workflow and transparency for clients.
Effective Project Management

Clients commend Fresh Content Society for their strong project management skills, delivering on time and maintaining open communication. Their organized approach ensures smooth project execution and client satisfaction.

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Fresh Content Society Reviews

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Social Media Marketing
Influencer Management
$200,000 to $999,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their project management style is very organized."

Jul 20, 2023

Director of Digital Marketing, Food & Beverage Manufacturer

Melissa Vatachino

Other industries
Chicago, Illinois
51-200 Employees
Online Review

Fresh Content Society has created and executed a food and beverage manufacturer's social media strategy. The team is responsible for content creation, community, paid media, and influencer management.

Thanks to Fresh Content Society's work, the client's audience size has increased by 500% and impressions by 1,000%. The team is committed to the project and has shown an impressive ability to generate viral content. The team's project management is very organized and focused on the deliverables.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Digital Marketing at a food and beverage company.

Describe what your company does in a single sentence.

Manufacturer in the food and beverage space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresh Content Society to accomplish?

Grow Brand Awareness
Grow Engagement
Grow Traffic

SOLUTION

How did you find Fresh Content Society?

Clutch Site
Other

Why did you select Fresh Content Society over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from Fresh Content Society were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FCS was tasked to help us develop a social media strategy and execute it. That includes content, community, paid media, and influencer management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FCS helped increase our audience size by 500% and engagement and impressions over 1,000%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style is very organized. Very focused on the deliverables and more importantly moving the ball down the field. Their communication was 10/10.

What was your primary form of communication with Fresh Content Society?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to generate virality. In addition to their commitment to our business.

Are there any areas for improvement or something Fresh Content Society could have done differently?

RATINGS

5.0

Social Media Marketing
$50,000 to $199,999
Feb. 2014 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"FCS is VERY knowledgeable. Their owner lives and breathes social, so he has a pulse on everything."

Sep 28, 2020

Digital E-Commerce Manager, True Value Company

Anne Marie Pisterzi

Retail
Chicago, Illinois
501-1,000 Employees
Online Review
Verified

A global hardware and home improvement store chain hired Fresh Content Society to handle the community management and paid media management for its social channels.

Since partnering with the Fresh Content team, the company has seen an increase in social followers, benchmark engagement rate, response time, and positive feedback from customers. The company has achieved all of the goals they set out to do, but the team is still finding ways to improve the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

True Value Company is a global hardware & home improvement store chain. I'm a Digital Ecommerce Manager, and I manage budget, strategy, and execution of Paid Search, Programmatic Display & Video, Native, and Social Media for TrueValue.com and TrueValuePaint.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Content Society?

We hired Fresh Content Society to handle the community management and paid media management for our social channels.

True Value didn't have the resources but understood the importance of community management, so Fresh Content Society has been our solution since 2014.

What were your goals for this project?

The goals of this project were to address customer inquiries/feedback on our social pages and increase engagement with our follower community.

SOLUTION

How did you select Fresh Content Society?

I started at True Value in 2018, so I wasn't part of the decision process, but I believe Fresh Content Society was selected through an employee's existing network. Our Head of Marketing and Digital Director were involved in the process.

Describe the scope of their work in detail.

We engage in on-going services with FCS.

They monitor all our social pages for customer inquiries, escalate any issues to our Customer Service team, provide campaign setup, post organic/boosted/paid posts, proactively engage with commenters of paid & organic posts, monitor all post performance and technical errors, and provide monthly reporting.

My role is FCS' main client contact. We meet at least every week to discuss any upcoming initiatives, new opportunities, or past performance.

What was the team composition?

We've worked with a few people at Fresh Content Society, the owner being our main contact. The folks at FCS have primarily worked directly with myself & supervisor on the digital team and the customer service team, but also small amounts of contact with the ecommerce, marketing planning, and creative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with FCS, we have seen a lift in social followers, benchmark engagement rate, response time, and overall happy customers.

Everything we wanted to achieve with this relationship has been met, and FCS continues to look for new ways our brand can do better and better.

How effective was the workflow between your team and theirs?

We've have had a seamless process in place for many years, and it's based on trust, accountability, and collaboration. We do our thing, they do their thing, and we meet consistently to collaborate on the two.

Community Management has been the biggest thing we put a lot of trust in FCS to handle, and they manage it responsively, provide quality responses, and escalate as necessary.

What did you find most impressive about this company?

FCS is VERY knowledgeable. Their owner lives and breathes social, so he has a pulse on everything. I haven't worked with any other community management agency, but if I do, a high bar of excellence has been set for them to measure up to.

Are there any areas for improvement?

Honestly, no.

RATINGS

5.0

Social Media Marketing
Influencer Marketing
Less than $10,000
Oct. 2025 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They get the vision and understand social media."

Nov 19, 2025

Director of eCommerce, EBOOST

Domenick Scherpf

Other industries
New York, United States
1-10 Employees
Online Review
Verified

Fresh Content Society has been managing the social media marketing efforts of a health and wellness company. The team creates content, responds to DMs, moderates comments, and handles influencer marketing.

Fresh Content Society's work has resulted in increased follower growth, impressions, and engagement. The client is pleased with the team's performance and impressed with their knowledge and understanding of social media and the health and fitness industry. They deliver on time and are efficient.

BACKGROUND

Introduce your business and what you do there.

I’m the director of e-commerce for a company that offers clean performance products designed to boost energy, enhance focus, and support overall well-being for active individuals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fresh Content Society?

We needed help with organic social media, follower growth, engagement growth, and influencer marketing.

SOLUTION

What was the scope of their involvement?

Fresh Content Society has been posting content, responding to DMs, moderating comments, and handling influencer marketing and content creation. The team has been repurposing older content and working on new content, including reels, fitness, workouts, and motivation.

What is the team composition?

We’ve been working with 2–5 teammates from Fresh Content Society.

How did you come to work with Fresh Content Society?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in October 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fresh Content Society’s work has resulted in follower growth, impressions, and engagement growth. They’re a great team to work with; they get the vision and understand social media.

How did Fresh Content Society perform from a project management standpoint?

They deliver on time and are fast and efficient. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed with their knowledge and understanding of social media and the health and fitness industry.

Are there any areas they could improve?

They could have a quicker onboarding period.

RATINGS

4.5

Social Media Marketing
Less than $10,000
Jan. - July 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"This was the best marketing campaign."

Jul 14, 2021

Senior Marketing, Sports Company

Anonymous

Other industries
Las Vegas, Nevada
11-50 Employees
Online Review

A sports company hired Fresh Content Society for social media marketing. The team was tasked with social media audit, optimization, and strategies in order to increase leads and sales online.

Fresh Content Society successfully implemented the strategies and optimized the company’s website, which increased conversion rates. The company received a $130,000 return from a $7,000 campaign. Overall, the client was impressed with the vendor’s attention to detail and quality of services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I run the marketing department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Content Society?

Had trouble getting quality leads and sales onlione.

SOLUTION

How did you select this vendor and what were the deciding factors?

Scotts team set up an incredible strategy, optimized my website for facebook and google conversions and sales came in left and right.

Describe the project in detail and walk through the stages of the project.

Had a social media audit of my website. We set up conversion goals and tracking. Scott was able to optimize goals in my campaign that spent $7,000 and turned it into $130,000 in sales.

How many resources from the vendor's team worked with you, and what were their positions?

2. Facebook marketing and google ads strategist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Spent 7,000 and turned into 130,000 in the second month.

How effective was the workflow between your team and theirs?

This was the best marketing campaign.

What did you find most impressive or unique about this company?

The level of detail and work that went into it.

Are there any areas for improvement or something they could have done differently?

Done perfectly

RATINGS

5.0

Showing 11-14 of 14 Reviews

Our Story

Fresh Content Society is a social-first agency that helps brands grow through strategy, creative, community building, and data-driven results. Our mission is to build world-class communities that drive business growth. Guided by our FRESH values—Fellowship, Resilience, Excitement, Stewardship, Humanity—we create platform-specific content, manage influencers, and deliver ROI-focused social media partnerships.

Meet the Team

Tools and Technology

Slack

Asana

Google Drive

Google Slides

Google Sheets

Google Docs

Google Forms

Commonly Asked Questions

Fresh Content Society is a social media marketing agency that specializes in helping brands in complex and competitive industries grow their visibility, engagement, and revenue through strategic social media programs. We have deep experience working with: Manufacturing and industrial companies Construction and equipment brands Automotive and transportation companies Consumer packaged goods (CPG) brands Retail and e-commerce businesses B2B and professional services organizations Many of these industries face the challenge of turning technical products and services into content that resonates with real customers. Our team focuses on translating complex offerings into engaging, platform-native content that drives awareness, builds community, and generates measurable business results. As a social media management company, we understand how to reach niche audiences, build trust with buyers, and create content that supports long-term growth.

Fresh Content Society provides full-service social media marketing services designed to help brands grow their audience, strengthen customer relationships, and drive business outcomes. Our core services include: Social media strategy development Social media management and content planning Content creation and video production Community management and audience engagement Influencer marketing and partnership programs Paid social media advertising Social media analytics and performance reporting These services work together to create a consistent, scalable social media presence that supports brand awareness, customer acquisition, and retention. As a social media marketing agency, we focus on building systems that allow brands to move from reactive posting to proactive growth. Every service we provide is tied to clear goals, measurable performance, and continuous optimization.

Most clients begin to see measurable improvements from social media marketing within the first 90 days, with stronger and more consistent growth typically occurring between three and six months. Early results often include: Increased engagement and audience growth Improved content performance and reach Higher website traffic from social media More inquiries, leads, or customer interactions Long-term success comes from consistency, quality content creation, and ongoing optimization. As a social media management agency, we focus on building a strong foundation first, then scaling performance through testing, learning, and refinement. We set realistic timelines, track progress through clear performance metrics, and continuously adjust strategy to ensure sustained growth.

Our onboarding process is structured to ensure alignment, clarity, and momentum from day one. We follow a proven 100-day onboarding framework designed to build a strong foundation for long-term success. Our onboarding typically includes: Phase 1 — Discovery and Alignment Access to social media accounts and analytics Stakeholder interviews and business goal alignment Competitive and audience research Phase 2 — Strategy Development Platform-specific social media strategy Content and engagement framework Campaign planning and KPI definition Phase 3 — Launch and Optimization Content rollout and community engagement Weekly performance insights Ongoing testing and optimization This structured process ensures every client starts with a clear strategy, defined goals, and a repeatable system for growth.

Fresh Content Society is different because we operate as a strategic partner, not just a social media vendor. Many social media agencies focus only on posting content. We focus on building a structured system that connects strategy, content creation, community engagement, and performance measurement into one repeatable process. What sets our social media marketing agency apart: Senior-level strategy leadership on every account Platform-specific content designed for how people actually consume media A structured social media operating system that drives consistency and accountability Weekly insights and ongoing optimization based on performance data A long-term partnership approach focused on measurable growth Our clients rely on us to bring clarity, discipline, and momentum to their social media programs. We do not guess or chase trends. We build sustainable systems that help brands grow their audience and generate real business impact.

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Verified Client Reviews: 12

Overall Review Rating: 4.9

Source: Clutch

Last Updated: June 9, 2026

Business Entity

Business Entity Name	Fresh Content Society Inc.
Source	Illinois Secretary of State
Jurisdiction of Formation	Illinois
Date of Formation	November 5, 2015
Status	Active
Last Updated	September 20, 2022
ID	70403722

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Locations (1)

790 Frontage Road, Northfield, IL, USA (Suite 523), Suite 523 Northfield, IL, United States 60093

16 - 20

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EBOOST

(1)

Domenick Scherpf

Fresh Content Society

(1)

Scott Emalfarb

PennyMAC

(1)

Katherine Harvill

Additional Connections

(5)

Fresh Content Society

The Social Media Team You've Been Looking For

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Reviews

Fresh Content Society Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Cultural Fit and Alignment

Need for Improved Onboarding Speed

Responsive and Adaptable Team

Positive Client Feedback and Results

Innovative Use of Technology

Effective Project Management

Reviews mentioning:

Fresh Content Society Reviews

Social Media Marketing for Food & Beverage Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SMM for Global Hardware Store Chain

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for Health & Wellness Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Social Media Marketing for Sports Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Scott EmalfarbFounder and CEO

Tools and Technology

Commonly Asked Questions

What industries does your agency specialize in?

What services does your social media marketing agency provide?

How long does it take to see results?

What is your team's process like for onboarding new clients?

What makes your social media marketing agency different from other agencies?

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Connect with Fresh Content Society on Social

Connections

EBOOST

Fresh Content Society

PennyMAC

Additional Connections