FMEExtensions

BACKGROUND

Please describe your company and position.

I am the Project Manager of TechNovus Solutions

Describe what your company does in a single sentence.

A dynamic software development firm specializing in e-commerce platforms and custom web integrations, with a client base spanning both SME retail and enterprise-level service providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FMEExtensions to accomplish?

Enhance Product Information Delivery

SOLUTION

How did you find FMEExtensions?

Online Search

Why did you select FMEExtensions over others?

High ratings

How many teammates from FMEExtensions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

FMEExtensions was engaged to integrate and customize their Magento 2 Product Attachments extension into our e-commerce platform. The primary focus was on improving the presentation of product-related documents and ensuring the backend workflow was streamlined for store managers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Customer Engagement

Product pages with downloadable attachments saw a 22% increase in average time spent compared to those without.

• 2. Reduced Support Queries

Pre-purchase inquiries about product specifications dropped by 35% after launch, as customers could access manuals, size charts, and guides directly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FMEExtensions demonstrated strong project management throughout the engagement. They delivered all milestones on time and were highly responsive to our requests, providing quick clarifications and implementing feedback without delays. Their communication was clear and consistent, which kept the project on track.

What was your primary form of communication with FMEExtensions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about FMEExtensions was their combination of technical precision and customer-centric approach. The module worked exactly as promised, but what stood out was their willingness to customize features, respond quickly to feedback, and provide clean, bug-free code. Their support team’s reliability and professionalism made the experience unique

Are there any areas for improvement or something FMEExtensions could have done differently?

While the overall experience was very positive, one area for improvement could be more proactive documentation and onboarding guides to help our internal team adopt the module faster. Additionally, offering more frequent progress updates during the early stages would have made the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Flora
Describe what your company does in a single sentence.

We sell clothes online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FMEExtensions to accomplish?

• To add a functionality to add photo galleries

SOLUTION

How did you find FMEExtensions?

Online Search
Why did you select FMEExtensions over others?

Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a Magento extension to let us add photo galleries of our clothes on different product pages and also a separate photo gallery page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just needed to see if the extension would work. It worked as it was advertised.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time.
What was your primary form of communication with FMEExtensions?

Email or Messaging App
What did you find most impressive or unique about this company?

Their support was efficient and reliable.
Are there any areas for improvement or something FMEExtensions could have done differently?

no I don't think so.

BACKGROUND

Please describe your company and position.

I am the CEO of Legit Affairs

Describe what your company does in a single sentence.

We have an online fashion store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FMEExtensions to accomplish?

To add a feature to our shop

SOLUTION

How did you find FMEExtensions?

Online Search
Why did you select FMEExtensions over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a module that could attach various file types to products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The module 'Magento 2 Product Attachments' worked as anticipated and as advertised. We faced no issue with it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time.
What was your primary form of communication with FMEExtensions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their quality work and efficient support impressed us.

Are there any areas for improvement or something FMEExtensions could have done differently?

I can't think of any.

BACKGROUND

Please describe your company and position.

I am the PM of (a/an) IT Services

Describe what your company does in a single sentence.

We provided software development services to clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FMEExtensions to accomplish?

• Extending functionality of an ecommerce store
• wanted to implement distance based shipping charges calculation

SOLUTION

How did you find FMEExtensions?

Online Search

Why did you select FMEExtensions over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

I purchased “Distance Based Shipping” module from them. We reported issues as module basic things were not working.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A Functioning module as they described on their website. that was itself measurable outcome and they them self described the module features and functionalities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NO, the provided module was full of bugs. Nothing worked as they demonstrated on their website.

What was your primary form of communication with FMEExtensions?

Email or Messaging App

What did you find most impressive or unique about this company?

nothing, it looks like a Fraud company

Are there any areas for improvement or something FMEExtensions could have done differently?

they shall value their commitments and customer as well.