Fission Monster

BACKGROUND

Introduce your business and what you do there.

I’m a medical education officer at IADSR Clinic, a dental clinic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fission Monster?

We wanted complete automation for our clinic.

SOLUTION

What was the scope of their involvement?

Fission Monster provided complete automated solutions for acquiring clients and calling them after treatment. The team handled calls, messages, and appointment bookings. Fission Monster also developed a patient management system and provided ongoing support.

What is the team composition?

We worked with an unknown number of teammates from Fission Monster.

How did you come to work with Fission Monster?

We found Fission Monster through a referral and chose them because they were a great culture fit.

How much have you invested with them?

We spent between $10,000 and $49,999 with Fission Monster.

What is the status of this engagement?

We worked with Fission Monster from March 2025 to January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All patients were attended to on time, which increased our conversion rate by 20%. We also saw an increase in patient satisfaction, which we measured through follow-up calls after treatment that resulted in positive feedback from patients.

How did Fission Monster perform from a project management standpoint?

Fission Monster delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

We were impressed with Fission Monster's on-time and quick delivery.

Are there any areas they could improve?

There was nothing Fission Monster could have done better.