Express Virtual Assistant is a leading provider of professional virtual assistance services, crafted to address the evolving needs of businesses and individuals alike. Our mission is to boost productivity and streamline operations through a comprehensive suite of support services, each customized to meet the specific needs of our clients.
Services Offered:
Administrative Support: We manage a variety of administrative tasks including email management, appointment scheduling, data entry, and customer service, ensuring seamless business operations.
Social Media Management: Our team expertly creates, curates, and manages content across various social media platforms, enhancing your online presence and engaging your audience effectively.
Bookkeeping: We meticulously maintain your financial records, manage invoicing, and handle payroll, ensuring both accuracy and compliance with relevant standards.
Research and Data Analysis: We deliver extensive research services and insightful data analysis to bolster your business decisions.
Customer Service: Our dedicated virtual assistants provide outstanding customer support through phone, email, and live chat, guaranteeing that your clients receive timely and professional assistance.
Why Choose Us?
Experienced Professionals: Our team comprises highly skilled and experienced virtual assistants, each an expert in their respective field.
Customized Solutions: We customize our services to align with the unique needs of your business, ensuring optimal support.
Cost-Effective: Outsourcing to us reduces the costs associated with employing full-time staff while providing access to superior services.
24/7 Availability: We provide continuous support to accommodate clients in various time zones, ensuring assistance is always available.
Choose Express Virtual Assistant for reliable, professional, and efficient virtual assistance services that propel your business forward.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Princeton, NJ
Year founded
Founded 2004
1 Locations
Princeton , NJ
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.7
/5
What Clients Have Said
Express Virtual Assistant is praised for its good value for cost and effective project management. Clients report satisfaction with timely task delivery and strong communication. Specific costs were not disclosed, but the overall perception is that their services are affordable and beneficial for various business needs.
The company effectively handles a wide range of administrative tasks, from data entry to document organization, improving internal processes and operational efficiency for clients.
Strong Communication and Timely Delivery
Clients consistently praise Express Virtual Assistant for clear communication and timely delivery of tasks. They note responsiveness and effective project management as key strengths, ensuring smooth coordination and dependable outcomes.
Potential for Process Optimization Suggestions
One area for improvement is the provision of more proactive suggestions for process optimizations early in engagements. Clients indicate that once workflows align, performance is strong.
High Client Satisfaction
Express Virtual Assistant is highly regarded for meeting client expectations with professionalism and reliability. They consistently deliver quality work, leading to increased client satisfaction across various industries.
Adaptability and Understanding of Client Needs
Clients appreciate the team's ability to understand and adapt to their workflows quickly. This adaptability helps in providing tailored solutions that align with client priorities.
Valuable Cost-Effective Services
Clients find Express Virtual Assistant offers good value for cost, making them an attractive choice for businesses seeking virtual assistance without excessive expenditure.
Marketing Services for Financial Education Company
Market ResearchOther Marketing
$50,000 to $199,999
Apr. - Sep. 2025
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"Their ability to quickly understand our marketing goals and support our growth stood out."
Mar 16, 2026
Marketing Manager, Build Wealth with Tooba
Mike Jacob
Verified
Financial services
Lake Harbor, Florida
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided marketing services for a financial education company. The team conducted marketing research, coordinated campaigns, and managed digital content for the client's platforms.
Express Virtual Assistant's work helped the client improve engagement and maintain consistent marketing activities. The team communicated effectively and completed tasks according to schedule. Moreover, Express Virtual Assistant demonstrated a strong ability to understand the client's goals.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Build Wealth with Tooba
Describe what your company does in a single sentence.
Build Wealth With Tooba provides financial education and guidance to help individuals grow their wealth.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to support our marketing activities and online presence.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team assisted with marketing research, campaign coordination, and managing digital content for our online platforms.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We experienced improved engagement and more consistent marketing activities.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team communicated effectively and completed tasks according to schedule
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to quickly understand our marketing goals and support our growth stood out.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
No
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Bookkeeping Services for Property Renovation Co
Back Office Outsourcing
$10,000 to $49,999
Apr. - May 2025
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"The team communicated regularly, and all deliverables were provided on schedule."
Mar 16, 2026
Marketing Director, Reno Care
Randy Robs
Verified
Contracting
Waka, Texas
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided bookkeeping services for a property renovation company. The team tracked invoices, recorded expenses, and prepared financial reports.
Thanks to Express Virtual Assistant, the client's financial records were organized, and they could track project costs more effectively. The team communicated regularly and delivered work on time. Moreover, they were accurate and had a strong attention to financial details.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of Reno Care
Describe what your company does in a single sentence.
RenoCare provides renovation and property improvement services for residential and commercial clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to assist with bookkeeping and financial record organization
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team handled invoice tracking, expense recording, and preparation of financial reports for our internal review.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our financial records became more organized and we were able to track project costs more effectively.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team communicated regularly, and all deliverables were provided on schedule.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their accuracy and strong attention to financial details.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
More visual financial dashboards could improve reporting even further.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Administrative Support for Construction Company
Back Office Outsourcing
$50,000 to $199,999
Mar. - Dec. 2025
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"They maintained clear communication and consistently delivered tasks within deadlines."
Mar 16, 2026
Marketing Manager, Cheema Constructions
Daniel Taylor
Verified
Construction
Alberta, Canada
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided administrative support to a construction company. Their team managed scheduling tasks, organized documents, and handled admin coordination to support project workflow.
Express Virtual Assistant helped the client organize their internal processes, enabling them to focus more on project execution. The team maintained clear communication and consistently delivered tasks within deadlines. Their professionalism and ability to adapt to the client's workflow stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Cheema Constructions
Describe what your company does in a single sentence.
Cheema Constructions is a construction company specializing in residential and commercial projects
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to help with administrative support and project documentation.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team managed scheduling tasks, organized documents, and handled administrative coordination that supported our project workflow.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our internal processes became more organized and our team was able to focus more on project execution.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They maintained clear communication and consistently delivered tasks within deadlines.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their professionalism and ability to adapt to our workflow quickly.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Adding more reporting options for administrative progress would be helpful.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Back Office Outsourcing for Aircraft Maintenance Company
Back Office Outsourcing
$10,000 to $49,999
May - Dec. 2025
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"Their ability to quickly gather accurate information and present it in a clear format."
Mar 16, 2026
Manager, Muskoka Aircraft Maintenance
kylie parker
Verified
Business services
San Ysidro, California
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided research services for an aircraft maintenance company. The team conducted online research, compiled reports, and organized technical and supplier information.
Express Virtual Assistant's research helped the client identify better suppliers and improve their decision-making process. The team managed the project well and delivered all research reports on time. Moreover, they quickly gathered accurate information and presented it clearly.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Muskoka Aircraft Maintenance
Describe what your company does in a single sentence.
Muskoka Aircraft Maintenance provides professional aircraft maintenance and repair services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to assist with research tasks related to aviation suppliers and industry information.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team conducted online research, compiled reports, and organized relevant technical and supplier information for our operations team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The research helped us identify better suppliers and improved our decision-making process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was smooth and all research reports were delivered within the expected timelines.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to quickly gather accurate information and present it in a clear format.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
More frequent progress updates could make the process even better.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Data Entry Services for Automotive Protection Company
Back Office Outsourcing
$10,000 to $49,999
May - Dec. 2025
4.5
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"Their accuracy and reliability when handling large amounts of data."
Mar 16, 2026
Marketing Manager, My Car Auto Protection
Jason king
Verified
Automotive
Central - USA
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided data entry services for an automotive protection company. The team updated the client's database and organized documents.
Express Virtual Assistant's work led to a more organized database, and the client saved many hours on administrative tasks. The team communicated effectively and delivered tasks on time. The client praised Express Virtual Assistant's accuracy and reliability.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of My Car Auto Protection
Describe what your company does in a single sentence.
My Car Auto Protection provides vehicle protection plans and services to help customers safeguard their cars from costly repairs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to manage and organize our large volume of customer data so our internal team could focus on customer relationships.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team handled data entry, database updates, and document organization. They ensured that our records were accurate and properly structured for easy access.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our database became more organized and our team saved many hours each week on administrative work.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Communication was clear and tasks were always delivered on time.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their accuracy and reliability when handling large amounts of data.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Nothing At All
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
VA Services for Battery Storage Company
Back Office OutsourcingCall Center Services
$200,000 to $999,999
June 2025 - Mar. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability.”
Mar 9, 2026
Co-Founder, Accu't
Nick Dessens
eCommerce
Porto, Portugal
1-10 Employees
Online Review
Express Virtual Assistant provided virtual assistant services for a battery storage company. The team managed back-office tasks, including communication with a retailer network and supplier vetting.
Express Virtual Assistant helped the client achieve 99.8% accuracy in order processing and fulfillment, reduce supplier onboarding time by 40%, and increase overall marketplace revenue by 17%. The team was highly adaptable and had robust quality control processes.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Accu't
Describe what your company does in a single sentence.
We enable your companies sustainable growth by supplying second life energy storage systems. Entrepreneurs are ready for sustainable growth through electrification and switching to renewable power sources, but are limited by grid capacity. Battery energy storage is a crucial part of our energy transition, balancing renewable power sources with energy demand. But the life cycle analysis of the battery itself has room for improvement. Mining materials and premature recycling of used batteries produce environmental impact of their own. We believe in a completely circular way forward in the energy transition. Todays electric vehicles are tomorrows solution for netcongestion and power shortages. Rent your Accu't Battery and visit our website.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
Increase capacity Access to a global workforce
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Clutch Site
Why did you select Express Virtual Assistant over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Express Virtual Assistant has been an invaluable partner in supporting our marketplace operations across Africa. They efficiently handle our back office tasks, managing communications and relationships with our extensive network of retailers. Express Virtual Assistant also plays a crucial role in vetting new suppliers and ensuring they meet our compliance standards. Their diligent work allows us to focus on expanding our services and connecting communities with essential products. Express Virtual Assistant's expertise in outsourcing has significantly streamlined our operations and contributed to our growth as one of Africa's largest marketplaces.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Achieved 99.8% accuracy in order processing and fulfillment Reduced supplier onboarding time by 40% (from 25 days to 15 days on average) Contributed to a 17% increase in overall marketplace revenue Handled a 50% surge in transaction volume during peak seasons without service disruptions
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes they did. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
What was your primary form of communication with Express Virtual Assistant?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Express Virtual Assistant's ability to scale their services to match our growth without compromising quality has been crucial to our success.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Virtual Assistant Services for Home Renovation Co
Back Office Outsourcing
$50,000 to $199,999
Mar. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"We are extremely satisfied with the collaboration."
Feb 25, 2026
Manager, Build Out Home Solutions
Michael Brown
Verified
Home Services
Killarney, Florida
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided virtual assistance for a home renovation company. The team managed client communication, scheduled appointments, followed up with leads, documented project details, and more.
Express Virtual Assistant helped the client achieve a higher conversion rate, better organization of client records, and faster response times to customer inquiries. The team had a highly organized workflow, delivered results on schedule, and communicated clearly. They were also very adaptive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Build Out Home Solutions
Describe what your company does in a single sentence.
Buildout Home Solutions offers residential renovation and home improvement services, ensuring quality workmanship and customer satisfaction.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to manage administrative tasks, organize documentation, and follow up with leads and clients so our team could focus on delivering high-quality results.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Managing inbound client communication Scheduling consultations and appointments Following up with potential clients Documenting project details and client preferences Reporting weekly status updates
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Higher conversion rate from inquiries to booked consultations Better organization of client records Internal team had more capacity for project planning Faster response times to customer inquiries
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to take ownership of tasks and deliver quality administrative support without continuous supervision was impressive.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
We are extremely satisfied with the collaboration and do not have any recommendations for improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Customer Service Outsourcing for Tree Services Company
Customer Service Outsourcing
$10,000 to $49,999
Mar. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They truly acted as an extension of our internal team."
Feb 25, 2026
Marketing Manager, ABA Tree Services
Jack Paul
Business services
Central - USA
51-200 Employees
Online Review
Express Virtual Assistant provided customer support and order management services for a tree services company. The team answered client queries, scheduled appointments, and tracked customer requests.
Express Virtual Assistant's work helped the client respond to inquiries faster, organize appointment scheduling, and reduce missed calls. The team delivered on time, communicated clearly, provided regular updates, and proactively solved issues. Express Virtual Assistant's professionalism stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of ABA Tree Services
Describe what your company does in a single sentence.
ABA Tree Services provides tree removal, trimming, and professional maintenance services for residential and commercial clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We engaged Express Virtual Assistant to handle our customer support and order management so that our field teams could stay focused on service delivery.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Answering incoming client queries Scheduling service appointments Tracking customer requests and job status Following up on inquiries Organizing customer contact lists and reporting
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Client inquiries were responded to much faster Appointment scheduling became more organized Fewer missed messages and phone calls Our frontline team could focus on fieldwork without distraction
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The experience was smooth and seamless. Tasks were delivered punctually, communication was clear, and updates were regular. They proactively solved issues when they arose.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their professionalism in dealing with clients and managing every interaction with care was outstanding. They truly acted as an extension of our internal team.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Overall, we are very satisfied with their service and have no complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Back Office Outsourcing for Back-Office Solutions Company
Back Office Outsourcing
Confidential
June 2025 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work."
Jan 16, 2026
Business Manager, Backoffice Pro
Sarah Simmons
Verified
Business services
United States
501-1,000 Employees
Online Review
Verified
Express Virtual Assistant provides ongoing virtual assistant services for a back-office outsourcing company. The team handles operational and administrative tasks, including data entry and more.
Express Virtual Assistant has improved operational efficiency, data accuracy, and team productivity for the client. The team completes tasks 30%-40% faster, reduces internal delays and backlogs, and maintains accurate records. Their proactive approach, reliability, and attention to detail stand out.
BACKGROUND
Introduce your business and what you do there.
I’m the business manager of Backoffice Pro, a company that delivers scalable back-office outsourcing solutions that help businesses streamline operations, reduce costs, and focus on core growth.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Express Virtual Assistant?
We needed support managing administrative and operational tasks to improve turnaround time, enhance productivity, and allow our internal team to focus on core business growth.
SOLUTION
What was the scope of their involvement?
Express Virtual Assistant handles a wide range of operational and administrative responsibilities, including day-to-day administrative support, data entry and management, email handling, calendar coordination, document preparation, and CRM updates. The main deliverables include accurate and timely data management, organized workflows, consistent reporting, and reliable ongoing support to improve efficiency and ensure smooth back-office operations. In addition, Express Virtual Assistant manages and works with several tools, platforms, and documents, including CRM systems for updating client and lead information, email and calendar platforms for communication and scheduling, spreadsheets and databases for data entry and reporting, and standard business documents such as invoices, reports, presentations, and internal records. The team also supports document organization and file management using cloud-based tools to ensure accuracy, accessibility, and consistency.
What is the team composition?
We work with two teammates from Express Virtual Assistant.
How did you come to work with Express Virtual Assistant?
We found Express Virtual Assistant on Clutch and chose them because they offered good value for the cost.
What is the status of this engagement?
We started working with Express Virtual Assistant in January 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Express Virtual Assistant has delivered clear, measurable outcomes, including faster turnaround times for administrative tasks, improved data accuracy and CRM updates, reduced workload for internal teams, and more consistent reporting. As a result, we’ve seen improved operational efficiency, better task prioritization, smoother day-to-day workflows, and increased team productivity, allowing internal resources to focus more on revenue-generating and strategic activities. Specifically, we’ve observed several measurable improvements during the engagement. First, Express Virtual Assistant completes administrative and data-related tasks 30%–40% faster, reducing internal delays and backlogs. In addition, CRM and reporting accuracy has improved by approximately 25%–30%, with fewer errors and better-maintained records. Finally, our internal team productivity has increased by around 20%–25%, as our core staff spends less time on repetitive administrative work and more time on strategic and client-focused tasks. These metrics clearly demonstrate operational efficiency gains and validate the success of working with Express Virtual Assistant. Moreover, we track and verify these improvements using a combination of internal tools and regular performance reporting. We rely on CRM dashboards to monitor data accuracy and update frequency, task management tools to measure turnaround time and task completion rates, and weekly and monthly performance summaries shared by Express Virtual Assistant. In addition, we use internal productivity reviews and workflow reports to compare pre- and post-engagement performance, helping us clearly validate efficiency gains and overall project success.
How did Express Virtual Assistant perform from a project management standpoint?
Express Virtual Assistant demonstrates strong and reliable project management throughout the engagement. The team organizes tasks well, clearly communicates priorities, and consistently completes deliverables on time or ahead of schedule. In addition, their proactive updates, structured workflows, and responsiveness help ensure smooth coordination and dependable turnaround times. We mainly communicate via virtual meetings.
What did you find most impressive about them?
What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail. The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work. In addition, their ability to adapt to changing priorities while maintaining quality and turnaround times makes them a valuable extension of our internal team.
Are there any areas they could improve?
Overall, the experience is very positive. The only area for improvement could be more proactive suggestions for process optimization in the early stages of the engagement. That said, once workflows are fully aligned, Express Virtual Assistant’s performance is consistently strong and meets our expectations.
RATINGS
4.5
"Reliable, proactive, and efficient support that improved productivity and turnaround times, making Express Virtual Assistant a strong long-term partner."
Quality
5.0
Service & Deliverables
"High-quality, accurate deliverables delivered consistently on time with strong attention to detail and minimal revisions required."
Schedule
4.5
On time / deadlines
"Tasks and deliverables were consistently completed on time, with clear communication and dependable turnaround times."
Cost
4.5
Value / within estimates
"The services provided excellent value for money, delivering consistent quality, efficiency, and measurable productivity gains at a reasonable cost."
Willing to Refer
4.5
NPS
"Highly willing to recommend Express Virtual Assistant for their reliability, professionalism, and consistent performance.
Google Ads & SMM Support for Photo & Video Editing Co
Pay Per ClickSocial Media Marketing
Confidential
Oct. 2023 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Express Virtual Assistant has a well-qualified and experienced team."
Dec 22, 2025
Business Development Manager, Photo Editing Outsourcing
Norah Jones
Verified
Business services
Princeton, New Jersey
201-500 Employees
Online Review
Verified
Express Virtual Assistant provides Google Ads and social media marketing support for a photo editing company. The team customizes the client's campaigns based on various geographic locations.
Express Virtual Assistant's work has increased the client's sales qualified leads by 23% within a year. The team is well-qualified and experienced, and the client is satisfied with the engagement. Express Virtual Assistant delivers on time and communicates well via virtual meetings.
BACKGROUND
Introduce your business and what you do there.
I’m the business development manager of Photo Editing Outsourcing, a trusted outsourcing partner for professional photo and video editing services to photographers, studios, and businesses across the globe.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish for Photo Editing Outsourcing?
We hired them for virtual marketing assistant services.
SOLUTION
What was the scope of their involvement?
Express Virtual Assistant provides Google Ads and social media marketing services. The team customizes our campaigns based on various geographic locations, including the US and Europe.
What is the team composition?
We work with a good team from Express Virtual Assistant.
How did you come to work with Express Virtual Assistant?
We found them through an online search and chose them because they offered good value for the cost.
What is the status of this engagement?
We started working with them in October 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Express Virtual Assistant's work has increased our sales qualified leads (SQLs) by 23% within a year.
How did Express Virtual Assistant perform from a project management standpoint?
Express Virtual Assistant has provided us with a good team, and the deliveries are on time. We communicate via virtual meetings.
What did you find most impressive about them?
Express Virtual Assistant has a well-qualified and experienced team.
Are there any areas they could improve?
So far, everything is going smoothly. We're looking for more conversions.
RATINGS
4.5
"We are very happy with the professionalism of the EVA team"
Quality
4.0
Service & Deliverables
"Till now we are satisfied, but looking for more better results"
Schedule
4.5
On time / deadlines
"We have received timely deliveries"
Cost
5.0
Value / within estimates
"Within our Budget"
Willing to Refer
5.0
NPS
"Yes
Showing 11-20 of
20 Reviews
Locations (1)
116 Village BoulevardPrinceton, NJ,
United States08540
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