Experior

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of DermapenWorld

Describe what your company does in a single sentence.

Manufacturer of medical devices and skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Experior to accomplish?

• Increase ARPU
• Increase Conversion Rate
• Increase Revenue

SOLUTION

How did you find Experior?

Previous Engagement

Why did you select Experior over others?

Expertise and professionalism

How many teammates from Experior were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Experior is our CXO partner, delivering end-to-end services in user testing and research, conversion optimisation, A/B testing, and advanced website tracking. Their expertise lies in combining data-driven insights with practical execution to help our business enhance user experience, improve digital performance, and achieve measurable growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tracking Implementation, Increase in conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent. They consistently delivered items on time and kept us well-informed throughout each stage of the process. The team was highly responsive to our needs, proactive in addressing questions, and flexible in adapting to any changes along the way. Overall, they made the collaboration smooth, efficient, and results-driven.

What was your primary form of communication with Experior?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Experior is the combination of their deep expertise, responsiveness, and ability to consistently deliver. They bring a high level of knowledge and precision to every project, translating complex insights into clear, actionable strategies. Their responsiveness made collaboration seamless, and their reliability in meeting deadlines gave us full confidence in the partnership. This blend of expertise, agility, and deliverability truly sets them apart.

Are there any areas for improvement or something Experior could have done differently?

At this stage, I don’t see any areas for improvement. The experience has been highly professional and effective, and everything was delivered to a very high standard.

BACKGROUND

Please describe your company and position.

I am an executive at The Framery

Describe what your company does in a single sentence.

Online custom picture framing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Experior to accomplish?

• Increase conversion rate on website

SOLUTION

How did you find Experior?

Referral

Why did you select Experior over others?

Referred to me

How many teammates from Experior were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Review website, GA4 and Clariity
• Provide actionable task that would help increase conversions based on the data available.
• Create list of priorities to focus upon in the coming months

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase conversion rates.
• We saw a 50% increase in coversion rate  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would recommend Ian and his team.

They performed the work in a very timely manner and presented their findings in an easy-to-understand way. They also provided clear actionable items that we could start to implement straight away. We saw a big uptick in our conversion rate within the first month after the project.

Both Ian and Trang were easy to talk to and I would happily work with them again. 

What was your primary form of communication with Experior?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ian and the team were very personable. 

They were receptive to what we wanted to achieve from the project. And were also very open to feedback and provided us additional information to help us with our implementation.

Are there any areas for improvement or something Experior could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am an executive of Sansdesk

Describe what your company does in a single sentence.

We are an Australian boutique provider of tax advice, accounting advice and finance support for private clients and emerging corporate businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Experior to accomplish?

• Setup GA4 and conversion tracking for the company website
• Migration of company website from Universal Analytics to GA4

SOLUTION

How did you find Experior?

Referral

Why did you select Experior over others?

• Good value for cost
• Referred to me

How many teammates from Experior were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Experior to assist our company in below website analytics:

1. Setup GA4 and conversion tracking for our company.
2. Migrated company website from Universal Analytics to GA4.
    

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved conversion tracking metric and attribution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ian was very responsive and was able to migrate our company website from UA to GA4 in a short time frame before UA was shutdown.

What was your primary form of communication with Experior?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsive and knowledgeable.

Are there any areas for improvement or something Experior could have done differently?

None