Eatcaviar

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of FrontrowMD

Describe what your company does in a single sentence.

Our mission is to transform how people shop for their healthcare, starting by delivering medical expert opinions to the point of purchase for health shoppers (think customer ratings and reviews, but from doctors, for health products!)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Redesign entire B2B SaaS website from scratch

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

Strong case studies

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wehired Caviar to completely reimagine and design our B2B SaaS website from scratch so D2C wellness companies that were visiting our site would be much more likely to schedule a demo.

They designed our logo, wordmark, branding, homepage, about page, case studies pages, and product pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we launched the new homepage (with fresh branding, Caviar's thoughtful designs, etc.) we saw a 2x boost to our CVR right out of the gate!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time and highly responsive. Eatcaviar has honestly been the most professional agency we have ever worked with, full stop. I noticed that right from the kick-off and it remained true thorought the entire project.

What was your primary form of communication with Eatcaviar?

Virtual Meeting

What did you find most impressive or unique about this company?

Their creativity, particularly with custom animations on our website, which is an aspect that was highly lacking but now tell a much clearer story of how our unique offering works, was top-tier.

Are there any areas for improvement or something Eatcaviar could have done differently?

Caviar a few times did not explicitly follow instruction for the first draft of something, but they always immediately course corrected and put in extra (often late) hours to huddle-up, redesign, and ensure we stayed on track.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Schematic

Describe what your company does in a single sentence.

Schematic is a modern monetization platform. Drive revenue with usage based billing, support sales and product lead deals, and save time with drop in components like customer portals, checkout flows, and paywalls

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Shift to multi-product offering
• Refresh brand
• Level up marketing design to compete with dev tools in the space

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

• High ratings
• Good value for cost

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Caviar helped us move from a single "entitlements" product positioning to a multi product platform positioning. This meant a new homepage, 5 new product pages, and a drastically improved brand design. They delivered "dark mode" design, 3d rendered assets, animated graphics, and clean layout/typrography that 10x'd our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brand new site that launched on Product Hunt and got #1 saas product of the week. Great feedback on new language and positioning. Increased inbound leads and sign ups

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Caviar had excellent product management, was extremely responsive, and dealt with minor changes and requests generously.

What was your primary form of communication with Eatcaviar?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their great design sense and ability to meet or exceed our needs as described in the brief. Flexibility around feedback combined with strong POV on what will be compelling and good. Fast communication and flexibility. 

Are there any areas for improvement or something Eatcaviar could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of paladindrones

Describe what your company does in a single sentence.

Paladin empowers first responders with cutting-edge drone technology, enabling rapid deployment and real-time intelligence to enhance community safety and mission efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Enhance User Experience and Lead Gen: Redesign our website with a modern, intuitive UI/UX to improve navigation and provide an exceptional experience for visitors, especially first responders and public safety professionals.
• Create a visually impactful and professional online presence that reflects Paladin’s leadership in drone technology and public safety innovation.

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Eatcaviar to revamp Paladin’s website, focusing on creating a modern, user-friendly design that aligns with our brand and effectively communicates our mission to empower first responders. The project included end-to-end UI/UX design, development, and optimization to enhance user engagement and lead generation.

Key Deliverables:

UI/UX Design:

Comprehensive wireframing and prototyping to ensure seamless navigation and an intuitive user experience.
Creation of a visually cohesive design system incorporating our branding elements, color schemes, and typography.

Website Development:

Full implementation of the approved designs into a responsive, mobile-friendly website.
Integration of key functionalities, including lead capture forms, downloadable resources, and live chat features.

Content Structuring:

Optimization of information architecture to clearly highlight our products, services, and value proposition.
Placement of engaging CTAs to drive conversions and inquiries.

Testing and Optimization:

Testing to ensure compatibility across devices and browsers.
Implementation of feedback to refine usability and performance.

Launch Support:

Assistance with final deployment to ensure a smooth and successful website launch.
Post-launch support for any immediate updates or adjustments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes (3 Months Post-Launch):

Lead Generation Growth:

Boosted lead submissions through optimized CTAs and streamlined forms.
Achieved significant growth in inquiries and demo requests from first responders and public safety agencies.

Positive Stakeholder Feedback:

Received highly favorable feedback from internal teams and external users, highlighting the site’s intuitive navigation, modern design, and functionality.
Improved alignment between the website and Paladin’s brand identity, enhancing its role as a marketing and sales tool.

Improved User Engagement:

Increased website traffic following the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Caviar project management was exceptional from start to finish. The team was organized, proactive, and highly responsive throughout the entire process. They consistently delivered items on time, often exceeding expectations when it came to deadlines and deliverables. Whenever we had questions or new needs, they were quick to adapt and provide thoughtful solutions. Their clear communication and collaborative approach made the project seamless and enjoyable, ensuring all our goals were met and exceeded. 

What was your primary form of communication with Eatcaviar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Caviar was how they took my ideas and ran with them, even when the ideas weren’t entirely clear. Alex and team showed initiative and creativity, transforming vague bullet points into polished, professional results. I felt like they understood the vision Paladin was striving for, even when I couldn’t fully articulate it, which made the whole process - ideation through execution and launch - enjoyable and stress-free.

Are there any areas for improvement or something Eatcaviar could have done differently?

Honestly, I can’t think of any areas for improvement. Eatcaviar exceeded our expectations at every step.

BACKGROUND

Please describe your company and position.

I am the Head of GTM of Macabacus

Describe what your company does in a single sentence.

Brand compliance and productivity add-in for Microsoft 365. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• develop a fully updated comprehensive brand identity and guidelines
• Website redesign

SOLUTION

How did you find Eatcaviar?

• Referral
• Other

Why did you select Eatcaviar over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Caviar developed comprehensive brand identity and guidelines, including logo design, logo symbol, color palette, typography, illustrations, iconography, brand book, and presentation layout slides. They also did a website re-design, including 4 page layouts. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What made this project a success was clear alignment on our vision, productive feedback sessions, and timely revisions that exceeded expectations. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Caviar team is fantastic at project management. We had a consistent communication cadence. They're very responsive, flexible, and always delivered on time, if not early.

What was your primary form of communication with Eatcaviar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their style is very much aligned with our needs and vision for our brand. It's not always easy to find that perfect synergy. We weren't always clear about what we specifically wanted, but they were able to take our directional vision and create something that was above and beyond our expectations. 

Are there any areas for improvement or something Eatcaviar could have done differently?

Not that I can think of. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of an influencer marketing app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eatcaviar?

We needed a website and branding that matched our aesthetic.

SOLUTION

What was the scope of their involvement?

Eatcaviar has designed our website and done some development. We didn’t contract them for development, but they’ve helped us a bit with it on top of everything. They’ve constantly monitored the staging link and walked developers through the process.

The team has applied the brand guidelines and worked on UI/UX to design components that bounce around the page. The entire website has videos, graphics, and moving elements.

Additionally, they’ve reworked animations to get them to work correctly with JavaScript.

What is the team composition?

Oleksander (Brand Designer & Illustrator) works closely with us as the project manager. Natalie (Project Manager & Director) focuses more on logistics and helps manage the project. They also have someone doing animations and more people on the project behind the scenes.

How did you come to work with Eatcaviar?

They were referred by a friend who used them for their website and was happy with their services.

How much have you invested with them?

We’ve spent $7,000.

What is the status of this engagement?

We began the project in April 2024, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with Eatcaviar and their designs. The website isn’t public yet, so we don’t have any metrics. However, their work with animation is incredible; they’ve done a great job.

How did Eatcaviar perform from a project management standpoint?

The project management is excellent. They’re super well-organized, timely, and well-prepared. We communicate every day through Slack and have weekly meetings.

For 4–5 weeks, we had Zoom calls once a week. They presented a new improvement every week. Additionally, we used Figma to leave comments.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Oleksander and Natalie are both incredible.

What did you find most impressive about them?

Oleksander is an incredible designer, so he’s hired amazing designers as well. Their aesthetics and designs are above the competition.

Are there any areas they could improve?

No, there’s nothing to improve.

Do you have any advice for potential customers?

You should do it.

BACKGROUND

Please describe your company and position.

I am the CEO of Mapme

Describe what your company does in a single sentence.

Mapme is a platform to create interactive maps across all industries without any coding needed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• We reached out to Caviar because we wanted to rebrand ourselves, amplify brand visibility, and showcase our product in an easily digestible way for a variety of consumers.

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We reached out to Caviar because we wanted to rebrand ourselves, amplify brand visibility, and showcase our product in an easily digestible way for a variety of customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new logo is much better than the old one, and we’ve completely embraced the new brand identity. Our internal teams are very happy and we are excited to share the new branding with the public! It evolved who we are as a company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated directly with the lead designer and project manager via Slack and Zoom. They did a great job, met deadlines, and professionally handled everything.

What was your primary form of communication with Eatcaviar?

Virtual Meeting

What did you find most impressive or unique about this company?

Caviar is very smart and experienced in this line of work which I found impressive. They also listened well, and they were very efficient. I liked that they were a smaller company, which allowed us to interact directly with the people doing the work. They were creative problem-solvers who were up for any challenge.

Are there any areas for improvement or something Eatcaviar could have done differently?

As far as their working relationship and process, I have nothing negative to say about them. The way they executed the project was solid.

BACKGROUND

Please describe your company and position.

I am the Co-founder, CTO of Patlytics, Inc.

Describe what your company does in a single sentence.

To contribute to the world by connecting IP industry to AI innovation and empower them to work more productively

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Company rebrand
• Logo
• Brand

SOLUTION

How did you find Eatcaviar?

Repeat customer

Why did you select Eatcaviar over others?

• High ratings
• Great culture fit
• Company values aligned
• Talented

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Caviar helps us design a new logo, brand book, and a new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Caviar exceeds all of our expectations. The speed to execution is what amazed us. The quality of their work and the final results have been one of the best that we've ever seen. They solution with the customers to chart the best approach for the work. 

From start to finish, the project delivery has always been on time. Sometimes they go above and beyond to ensure that we have what we need and more. I have great meeting cadence and waste no time on the things that don't matter. They are experts in setting expectations and delivering projects with precision and speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always! We've never worked with a company that can hit all the milestones on time and also delivery great results.

What was your primary form of communication with Eatcaviar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a well-oiled engine. We are really impressed by their work ethic and the quality of work. They work fast and don't waste time.

Are there any areas for improvement or something Eatcaviar could have done differently?

I wish I could name one but I couldn't.

BACKGROUND

Please describe your company and position.

I am the Founder of PromptLayer

Describe what your company does in a single sentence.

PromptLayer is a platform specializing in prompt engineering, offering collaborative workflows for product teams to manage Large Language Model systems, including features for monitoring, backtesting, and addressing prompt-related issues efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Landing page redesign
• Web design
• Logo design

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The designer at Caviar is entrusted with several critical responsibilities, centering around the enhancement of our digital presence and user experience. A significant part of their role involves the refreshment of our landing page. This includes a complete redesign of the visual layout and UI to make it more engaging and user-friendly. 

The redesign is not just about aesthetics but also about improving the UX by enhancing navigation and interactivity, ensuring the website is intuitive and easy to use. Moreover, maintaining branding consistency across all platforms is crucial; this involves adhering to our established branding guidelines, including specific color schemes, typography, and overall design language. 

Beyond the landing page, the designer plays a vital role in the overall web design, contributing to various projects as required. This extends to the creation and revision of digital assets, including our company logo, ensuring it aligns with our evolving brand identity and market positioning. 

The designer is also an active member of our Slack community, providing on-demand web design support for various tickets. Their role is dynamic, addressing immediate design needs while also contributing to long-term projects, making them an integral part of the PromptLayer team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since engaging with the design agency, we've witnessed notable improvements. Our website traffic has increased significantly, demonstrating enhanced user engagement and interest. The refreshed landing page and logo redesign have contributed to higher conversion rates and improved brand recognition, as reflected in user feedback and social media responses. 

Additionally, having an embedded designer from the agency has greatly improved the efficiency of our design-related tasks. Overall, the agency's work has been instrumental in elevating our online presence and brand identity, leaving us very satisfied with their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The design agency's project management was exceptional, consistently exceeding our expectations in every aspect. They demonstrated a remarkable ability to deliver items not just on time, but often ahead of schedule, ensuring that our project milestones were met with room to spare. This proactive approach allowed us ample time for review and feedback, making the process smooth and efficient. Their responsiveness to our needs was equally impressive. 

The team was always available to address any questions or concerns we had, providing clear and effective communication throughout the project. They showed a deep understanding of our requirements and were adept at translating our ideas into tangible results. This level of attentiveness and commitment to understanding our vision contributed significantly to the project's success. 

Overall, their project management style fostered a collaborative and stress-free environment. Their ability to consistently deliver high-quality work promptly, coupled with their exceptional responsiveness, made our experience with the agency not only satisfactory but truly remarkable.

What was your primary form of communication with Eatcaviar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of this design agency was their extraordinary creative prowess. Each design they delivered consistently blew us away. Their ability to capture the essence of our brand and translate it into visually stunning and functionally elegant designs was nothing short of remarkable. It wasn't just the final product that impressed us; it was their creative process as well. 

They had a unique way of understanding our vision and bringing it to life in a manner that exceeded our expectations every time. Their designs were not only aesthetically pleasing but also meticulously tailored to our target audience, demonstrating a deep understanding of both design principles and user engagement. 

This combination of artistic talent and market savvy set them apart, making their service not just a transactional experience but a transformative one for our brand. Their work was more than just designs; it was a reflection of their exceptional talent and our brand's evolving story.

Are there any areas for improvement or something Eatcaviar could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Executive of Pillar

Describe what your company does in a single sentence.

An AI-Powered Creator "Link-In-Bio" Store & More.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eatcaviar to accomplish?

• Landing Page
• Onboarding Flow

SOLUTION

How did you find Eatcaviar?

Referral

Why did you select Eatcaviar over others?

• Referred to me
• Company values aligned

How many teammates from Eatcaviar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Caviar was tasked with re-designing our landing page. Initially, we were hesitant that it was worth investing in outside design support for this project, because historically we didn't have great results working with design agencies over individual designers. Catalog was several cuts above anything we'd expected. 

Not only did they provide immensely improved directions almost immediately, their attention to process and detail was amazing, as well as their patience for our feedback cadence and pattern. We saw an uptick in conversion, and Catalog's "Sign up with Google" suggestion was super valuable for capturing more traffic from top of funnel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion Rate (from landing page to sign-up) 
• Onboarding Completion Rate

Our whole team fell in love with the landing page they designed us, and so did our customers - lots of them. Catalog also did some pretty gnarly UX work for us, specifically helping us with onboarding - again, they knocked it out of the park.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized - they always hit their time estimates, and if they couldn't, we'd know well in advance (and why - usually it was because of changes on our side haha)

What was your primary form of communication with Eatcaviar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Alex was an exceptional designer and a super-talented product person in general. We loved working with him.

Are there any areas for improvement or something Eatcaviar could have done differently?

None that I can think of right now (and I'm trying to haha)

BACKGROUND

Introduce your business and what you do there.

I'm a general partner at an early-stage venture capital firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eatcaviar?

We needed help with redesigning a pitch deck and website.

SOLUTION

What was the scope of their involvement?

Eatcaviar redesigned our pitch deck and website. The team focused on design and storytelling.

What is the team composition?

We worked with two teammates from Eatcaviar.

How did you come to work with Eatcaviar?

We found them through an online search. We chose them because they had previously worked with similar companies and had a good vision based on our feedback.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project's measurable outcomes are yet to be determined.

How did Eatcaviar perform from a project management standpoint?

Eatcaviar's project management was fantastic. They always delivered on time, took feedback well, and were very clear in their process. We primarily communicated via Slack, email, and weekly phone calls.

What did you find most impressive about them?

Eatcaviar's responsiveness to feedback was incredible. They were always open and welcoming to getting our true opinions. Their level of communication was also second to none.

Are there any areas they could improve?

There's nothing they need to improve.