Revend Group

BACKGROUND

Please describe your company and position.

I am the Founder of MAS Group digital agency

Describe what your company does in a single sentence.

We provide services:
- create websites, online stores and mobile applications;
- customize advertising in Google and Meta;
- we are engaged in a full range of works on SEO promotion;

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• In our projects it is important for us to increase conversion rates and improve user experience. Revend Group fully coped with this task, providing high-quality design that meets the business goals of our projects.
• Our agency Mas Group cooperated with Revend Group to solve tasks related to modern and system design of our projects. We were looking for a reliable partner who could help us create thoughtful, user-friendly user interfaces for online stores and corporate websites.

SOLUTION

How did you find Revend Group?

Recommendation of partners

Why did you select Revend Group over others?

• Great culture fit
• Good value for cost
• Referred to me
• Communication both online and offline

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revend Group participated in our projects at all stages: from research and requirements gathering to final design and handing over layouts for development. They developed the design of online stores and corporate websites. The team was involved in the projects both as executors and as consultants, helping us to build more efficient and systematic design processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to cooperation with Revend Group, we were able to increase conversions on individual pages of online stores and improve user engagement rates. After implementing new design solutions, the time users spend on the site has increased and the bounce rate has decreased. We have received positive feedback from our clients and partners, which confirms the professionalism and quality work of the Revend Group team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In general, we are satisfied with the cooperation with Revend Group, but in some cases there was a need for faster start times for new tasks. It would be great if the team expanded its pool of specialists in order to always quickly connect resources in case of a large volume of work.

What was your primary form of communication with Revend Group?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their systemic thinking and high level of responsibility. Revend Group's team is able to dive deep into tasks, offer well-designed and well-founded solutions, and respond quickly to changes. Their approach helps not just to “make a beautiful design”, but to build a holistic user experience that works for business goals.

Are there any areas for improvement or something Revend Group could have done differently?

Expanding the team to cover more project tasks

BACKGROUND

Please describe your company and position.

I am the CEO of Proimprover

Describe what your company does in a single sentence.

Proimprover is ecosystem for construction company and subcontractors with project management features

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• Improve UX Design
• Increase conversion of the website
• Create design for new pages

SOLUTION

How did you find Revend Group?

Referral

Why did you select Revend Group over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Revend Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Research and Analysis 
  • Industry Analysis: Conduct a comprehensive study of the construction industry to understand common challenges and workflows. 
  • User Research: Perform user interviews, surveys, and usability testing to gather insights on user needs and pain points. 
  • Competitor Analysis: Evaluate existing SaaS solutions in the construction industry to identify gaps and opportunities for differentiation. 
• UX Design 
  • Information Architecture: Develop a logical structure for the application’s information and content to ensure ease of navigation. 
  • Wireframes: Create low-fidelity wireframes to outline the basic structure of the application’s pages and features. 
  • Prototyping: Develop high-fidelity prototypes to simulate the application’s functionality and user interactions. 
  • User Testing: Conduct iterative user testing sessions to validate design choices and gather feedback for refinements. 
• Design 
  • Handoff Design Specifications: Provide detailed design specifications for developers, including color schemes, typography, iconography, and responsive design guidelines. 
  • Assets: Deliver all necessary design assets optimized for web and mobile platforms. 
  • Documentation: Compile comprehensive documentation outlining design rationale, user research findings, and user testing outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Objectives with Measurable Outcomes 

• Enhance User Engagement: Increase user session time by 20%. Improve user interaction with key features by 25%. 
• Improve Usability: Achieve a usability score of at least 85% on the System Usability Scale (SUS). Reduce the average time to complete primary tasks within the app by 30%. 
• Feedback Integration: Implement at least 3 major user-suggested features within 6 months post-launch. Conduct bi-monthly user feedback sessions to identify areas for improvement. 
• Multi-device Optimization: Ensure 100% functionality across desktop, tablet, and mobile platforms. Attain a 90% positive feedback rate on the app’s responsiveness and ease of use across devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management and Delivery 
  • Timeliness: Project team established a reputation for punctuality throughout the project lifecycle. They adhered closely to the project timeline, delivering all major milestones — from research findings and wireframes to high-fidelity prototypes — on or ahead of schedule. This efficiency in delivery was facilitated by their agile project management approach, which allowed for flexible scheduling and rapid iteration based on ongoing feedback and testing results. 
  • Responsiveness to Needs: The team's responsiveness was a standout feature of their project management approach. At the project's outset, they conducted in-depth stakeholder interviews to ensure a deep understanding of the end-user needs as well as the business objectives. Throughout the project, they maintained open lines of communication through weekly status updates and bi-monthly review meetings. These sessions were instrumental in aligning the project's direction with evolving stakeholder expectations and industry trends. 
• Handling of Feedback and Adjustments
  The ProImprover team's approach to feedback and adjustments was systematic and proactive. They implemented a structured feedback loop that involved: 
  • Gathering Feedback: Regular collection of feedback from users and stakeholders through various channels, including direct interviews, usability testing, and online surveys. 
  • Analysis and Planning: All feedback was carefully analyzed during the team's sprint reviews, with priorities assigned based on the project's objectives and user impact. 
  • Implementation and Testing: Changes were swiftly implemented and tested, with the cycle of feedback ensuring continuous improvement. This process was transparent, with the team providing clear rationales for each decision and adjustment. 
• Innovation and Problem-Solving 
  Innovation was a key aspect of the project, with the team constantly seeking ways to improve the user experience and solve complex design challenges unique to the construction industry. For example, they introduced an innovative feature that simplified the materials ordering process, significantly reducing time and potential errors. This solution came about through their deep dive into the industry's specific challenges and was refined through iterative testing and feedback. 
• Overall Satisfaction and Project Impact 
  Overall, the project management and delivery by the team were exemplary. Their commitment to timeliness, coupled with an agile and responsive approach to project management, ensured the project not only met but exceeded stakeholder expectations. The team's dedication to understanding and addressing the needs of both the business and its users resulted in a product that stands out for its user-centered design and practicality in addressing industry-specific challenges. The successful management and execution of the ProImprover UX design project set a high standard for future projects, demonstrating the value of a well-structured, user-focused, and responsive project management approach.

What was your primary form of communication with Revend Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Efforts and care

Are there any areas for improvement or something Revend Group could have done differently?

No,I am very happy with the outcome

BACKGROUND

Please describe your company and position.

 I am the Founder of an it services company.

Describe what your company does in a single sentence.

WordPress Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• UI/UX design team expansion
• Design team lead
• E-commerce design audits

SOLUTION

How did you find Revend Group?

Referral

Why did you select Revend Group over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a web design and development agency primarily focused on WordPress. However, we occasionally encounter projects that demand a higher level of complexity in UI/UX design. This is where Revend Group has been an invaluable partner. Revend Group's expertise in designing for marketplaces, e-commerce platforms, and SaaS tools perfectly complemented our needs. 

Their ability to handle intricate design requirements allows us to take on more challenging projects without expanding our in-house team permanently. This flexibility of hiring them on-demand has streamlined our operations and enabled us to maintain our commitment to quality and innovation. Anastasia, our main point of contact at Revend Group, was exceptional in her role. Her communication skills, attention to detail, and ability to translate our ideas into functional designs were remarkable. 

While Anastasia was our primary liaison, we know that the success of our collaboration was also due to the collective effort of 3-4 other team members whose contributions were equally invaluable. Their team's integration with ours was seamless, demonstrating not just their design prowess but also their ability to work harmoniously within an existing project framework. 

The UI/UX enhancements they brought to our projects significantly improved user experience and client satisfaction, which is always our end goal. In summary, Revend Group has been a game-changer for us. We look forward to continuing this fruitful partnership and highly recommend their services to anyone seeking a reliable and skilled UI/UX design team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their expertise in UI/UX design, coupled with their flexible engagement model, has allowed us to scale our offerings and handle complex projects with ease.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated on Slack, sometimes via meetings, but they always took our partnership seriously and always delivered

What was your primary form of communication with Revend Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality of work is impressive.

Are there any areas for improvement or something Revend Group could have done differently?

Some projects have gone out of budget, so it's important to discuss expectations upfront.

BACKGROUND

Please describe your company and position.

I am the CEO of Above Bits LLC

Describe what your company does in a single sentence.

Our company serves local businesses with web design, development, and server maintenance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• Web pages design

SOLUTION

How did you find Revend Group?

Referral

Why did you select Revend Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to create wireframes for one of our clients, then create mockups for all portal pages, and finally to make everything in color usable and attractive to customers. The portal was about sellers and buyers in the real estate market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The overall designs were great, and our client liked it. The Revend team was very communicative during the project, and we resolved many issues promptly. Nothing can measure success more than client satisfaction and continued contracts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All our requests were covered. The Revend team usually suggests a lot of improvements during the design development. All stages were done on-time and we had no complaints.

What was your primary form of communication with Revend Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Reven Group does everything, wireframes, mockups, and colored designs. Most importantly, everything was done smartly. We didn't spend too much time explaining simple things.

Are there any areas for improvement or something Revend Group could have done differently?

Well, there is always something to improve. Personally, we suggested using some tools like Monosnap for video recordings and screenshots to explain some items more clearly. Improvement never ends.

BACKGROUND

Please describe your company and position.

I am the Product designer of Bolter Digital

Describe what your company does in a single sentence.

Product design projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• Help with design projects for private clients
• Make a quick and professional work

SOLUTION

How did you find Revend Group?

Online Search

Why did you select Revend Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I started to work with Revend Group on a web app project for a new product (startup). The task was to create clean & modern design for web app with about 20 different screens, in Figma. The team work fast and was available almost all the time. The final deliveries included screens design in Figma + style-guide with all the necessary states and tech information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the development was done, the client update me that the new design of his app is really good, he got new clients and the overall feedback from the app was very positive!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was always available for any questions and dilemmas, we did zoom meetings when needed and always respond in a positive way to my needs and requirements. The work was delivered on time!

What was your primary form of communication with Revend Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very nice and professional team of experts, with a strong experience in UI/UX design. High level of expertise and always try to help and suggest original solutions to solve the product needs.

Are there any areas for improvement or something Revend Group could have done differently?

Don't see something special to mention

BACKGROUND

Please describe your company and position.

I am the PM of FamilyLab

Describe what your company does in a single sentence.

Website Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• UI/UX Design

SOLUTION

How did you find Revend Group?

Online Search

Why did you select Revend Group over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development for several companies from different expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The positive metrics we've observed speak volumes about the effectiveness of their work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management throughout the website redesign was exemplary. Deadlines were consistently met, and the designer exhibited a proactive approach in addressing our needs. Their responsiveness and effective communication ensured a smooth collaboration, making the entire process seamless and efficient.

What was your primary form of communication with Revend Group?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to blend creativity with strategic thinking sets them apart. The team's dedication to delivering not just a product but a solution that exceeds expectations showcases their unique approach in the industry.

Are there any areas for improvement or something Revend Group could have done differently?

I'm delighted with everything.

BACKGROUND

Please describe your company and position.

I am the Seo of Shteps catering

Describe what your company does in a single sentence.

we provide catering events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Revend Group to accomplish?

• increase the conversion of visits and reviews due to the convenience of the information presented on the site
• maintain brand recognition
• update the design and interface of my website

SOLUTION

How did you find Revend Group?

Referral

Why did you select Revend Group over others?

Referred to me

How many teammates from Revend Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revend Group has successfully optimized user experience, which led to a 50% increase in website conversion. In addition, we noted an increase in customer feedback, both written and verbal. They began developing the design from the first sketch to the final product

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They updated Figma files daily, allowing progress to be measured at 100%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The guys finished the work on time. My requests and edits were taken quite responsibly and adequately, even in a couple of moments when I radically asked to change a ready-made part of the site page

What was your primary form of communication with Revend Group?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to take complex concepts and transform them into elegant and intuitive solutions is amazing. When discussing high-level ideas with them, they are able to turn them into colorful and concise screens. Their professionalism and mastery of user interface (UI/UX) design certainly sets them apart from others. I have never had the opportunity to work with such experienced specialists in this field before, and I cannot help but note their outstanding qualities

Are there any areas for improvement or something Revend Group could have done differently?

In reality there is nothing. We decided to extend the contract with them because we are very pleased with our cooperation with them