DreamzTech Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the founder of IEST Ltd., a hospitality tech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

We were trying to address the challenge of a contactless customer service within the hospitality industry.

SOLUTION

What was the scope of their involvement?

Dreamztech started with basic, typical menus using a progressive web app to make reservations and ordering prior to arriving. Once COVID-19 hit, we asked them to change the scope in terms of using a QR code and make it less interactive, so to speak, and less socially engageable within the establishments. 

It turned into pretty much a full suite which includes a POS system, delivery system, and the full spectrum of what we’d be needing within a COVID-19 environment.

It was an extremely quick ramp up. They already have the skeleton in place for what I required. 

What is the team composition?

I work with five people, including one main point of contact.

How did you come to work with Dreamztech Solutions?

They’ve done some work on progressive web apps within the UK. One of my friends recommended them. I did a lot of background checking to see who they were and I found they were one of the top rated companies.

How much have you invested with them?

The total cost is around $180,000.

What is the status of this engagement?

We started working together in February 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My product is out to market but I’m constantly asking them for changes due to the change in COVID-19 situation. The same product is constantly evolving. 

The project is hugely successful. In terms of our traction in the market, we’re now engaged with probably the top three hotel chains within the world. We have multiple restaurant chains within the UK who are engaged on this. We have multiple independent bars and restaurants who we’ve allowed to stay open during COVID-19 due to our product. 

We’ve also been engaged with the local government in Manchester who have backed us on this in order to keep people within the hospitality industry in their jobs. It’s been a huge success.

How did Dreamztech Solutions perform from a project management standpoint?

I rate their project management higher than what the highest rating would be. It’s been phenomenal — the key to the project. The communication has been great, and they work in our time zone, which is nice. Anything that’s been required, they’re available 24/7. If i request a change, it’s done pretty much on the spot.

We use Microsoft Teams and Zoom. They have an internal collaboration platform in which we use to communicate as well.

They understand me as a client. They have an ability to be able to implement what I ask of them. I can’t speak highly enough about Dreamztech. 

What did you find most impressive about them?

Time and price has been the most impressive. They have the ability to do things quickly and correctly for a price that works.

Are there any areas they could improve?

One word: no. Don’t change.

Do you have any advice for potential customers?

Call them.

BACKGROUND

Please describe your company and your position there.

Palladium Technologies Director of Special Software Projects

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions, and what were your goals?

We hired DreamzTech Solutions to modify a Client for a Client / Server application that records information about emergencies on a ship.

SOLUTION

How did you select Dreamztech Solutions and what were the deciding factors?

Deciding factors for choosing DreamzTech Solutions were the skill sets required, bid amount, questions asked by DreamzTech, 90 day warranty, and ability to work during U.S. Eastern timezone hours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved:

1. exporting data from a Microsoft SQL database
2. importing data into a MySQL database on a different server periodically
3. modifying user-interfaces (using Scaled Vector Graphics)
4. producing reports
5. python for system start-up scripts
6. ail-over for network failure to a local SQLite database, with auto update of MySQL database when the network and MySQL database are reachable again

How many people from the vendor's team worked with you, and what were their positions?

Two DreamzTech Solutions team members worked with us (a developer and a project manager).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DreamzTech Solutions did a great job, in a timely manner. As a result, we will be seeking to work with DreamzTech Solutions for more future projects (another project is already in progress now).

Describe their project management style, including communication tools and timelines.

DreamzTech Solutions is efficient, responds quickly, and uses convenient tools for communications. DreamzTech Solutions did a good job meeting the scheduled timelines for completion.

What did you find most impressive or unique about this company?

One of the most important benefits fo dealing with DreamzTech is that they provided a 90 day warranty on the product that is delivered.

Are there any areas for improvement or something they could have done differently?

I would prefer to see more questions in writing (emails and messages), with a follow-up meeting (if necessary). Sometimes it is difficult to convey some details in a voice/face-time meeting. Emails and messages can be studied in advance to a voice/face-time meeting.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of College Athlete Advantage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

We needed to build the technological pieces of our player application.

SOLUTION

What was the scope of their involvement?

Dreamztech developed the technical components for our platforms. Their team built our player database as well as our payment, school outreach, and email systems. These systems support our website and player app, which is available on iOS and Android.

What is the team composition?

We've worked with three people from their team. I'm in contact with their managing director who communicates with two developers based in India.  

How did you come to work with Dreamztech Solutions?

I found them through a mutual contact and worked with Dreamztech at a previous company. I liked their team and decided to include them in my next business.

How much have you invested with them?

We’ve spent between $150,000–$200,000 on their services.

What is the status of this engagement?

Our collaboration started in August 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Without the functions Dreamztech built, we wouldn’t have a company. Our business and online presence has grown. The system works smoothly, so I don’t have to answer any questions about the technology.

How did Dreamztech Solutions perform from a project management standpoint?

They use JIRA, so I'm able to view their progress. Their managing director understands and communicates our needs to their developers. Their team’s responsive.

What did you find most impressive about them?

I’m impressed by their ability to follow through on my needs. If I have an idea, they deliver on it, which I love. Their team’s able to build whatever I want.

Are there any areas they could improve?

They could improve their explanations. Their work’s technical, so the average consumer may not understand how projects will unfold or how long they’ll take.

Do you have any advice for potential customers?

Outline your near and long-term expectations. Consider what you want after a product’s built.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Island Fill-Up Ltd. It’s the first online fuel delivery app in the Bahamas. We have an app where customers can get fuel, gasoline, and diesel delivered, 24 hours a day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

I needed an experienced team to develop a secure platform for us.

SOLUTION

What was the scope of their involvement?

They created our product, which is comprised of three different platforms. It’s an integrated and multi-tier solution that covers all of our bases.

The first component is customer-facing, where users can sign up for a fuel delivery membership. The solution allows them to schedule drop-offs and set locations for delivery via a Google Maps integration.

There’s also another driver’s app, where our drivers are assigned fuel deliveries as they come in. The platform organizes the drivers’ shifts and deployments. The driver can’t dispense any fuel himself; fuel can only be dispensed directly from the platform. You’re able to maintain the same level of control that you’d have at a regular service station but through a mobile app.

The last piece of the puzzle is the administrative side of the app, where we can oversee and manage fuel levels, sales, retention, and wastage. These stats are fully integrated into our accounting software.

What is the team composition?

I primarily worked with Krish (CEO), but there were three lead programmers who I dealt with on a regular basis. I’m sure there were others working behind the scenes.

How did you come to work with Dreamztech Solutions?

I’ve known Krish for over 7 years. We’d talked together about numerous projects, but we’d never been able to move forward due to external circumstances. It’s mostly difficult to get the funding and the needed government approvals.

We were finally able to secure funding for this project, so we moved forward with them.

How much have you invested with them?

We spent somewhere around $40,000.

What is the status of this engagement?

We’ve been working together in March 2020 and it’s an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work was consistently high, across the board. They have a Q&A team that’s extremely detailed and helpful.

I was a very demanding client, particularly because fuel is a very previous commodity and I was worried about needing strict cybersecurity measures to protect it. The Dreamztech team was very patient and empathetic in understanding and addressing these concerns.

How did Dreamztech Solutions perform from a project management standpoint?

They’re very good with deadlines. There were some natural roadblocks as development went on, but they adapted very quickly to accommodate changing requirements. I’d highlight their timeliness because they were intensely diligent in adhering to my deadlines.

What did you find most impressive about them?

If I describe the look and feel of what I want, they can give it to me. I really appreciated how they were quickly able to grasp and materialize my vision. They really speak your language, so you’re able to make progress very quickly.

Are there any areas they could improve?

Obviously, I’d like there to be more developers so that I could get the final product, even faster. Other than that, I don’t really have any legitimate criticisms. They had no problem accepting and incorporating feedback.

Do you have any advice for potential customers?

Be thoughtful about your development process. Have one or two focus groups independently, before you go to them. You’ll help them avoid some roadblocks if you’ve clarified your vision as much as possible.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and puzzle maker at PUZLN 1-9, a puzzle company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions Inc.?

I was looking for a tech company to set up a website for me.

SOLUTION

What was the scope of their involvement?

I told them how I wanted things to look, and we discussed it. They set up, designed, and got my site running. They also built a mobile application for me at no additional charge.

What is the team composition?

I had one main point of contact, but sometimes I interacted with the development team.

How did you come to work with Dreamztech Solutions Inc.?

They were a referral. Their price blew everyone else’s away.

How much have you invested with them?

We’ve invested $10,000.

What is the status of this engagement?

We began working together in June 2018, and we wrapped up in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished a few months ahead of schedule. They do a fabulous job. Our downloads have continued to grow. My friends and acquaintances even commented on how nice it looks.

How did Dreamztech Solutions Inc. perform from a project management standpoint?

We communicated in email, by phone, and in-person.

What did you find most impressive about them?

They were able to answer my questions in a way I could understand them. My computer intelligence isn’t great, but the way they explained things made complete sense.

Are there any areas they could improve?

No, absolutely not.

Do you have any advice for potential customers?

My advice is to contact them. If you have questions, they’ll answer them and stay in touch. They’re very responsive.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager for North America at a manufacturer for rotary and indexable drilling, milling, threading, and turning tools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions Inc?

Our website wasn’t optimized for mobile devices. We needed a web app that could support our tradeshow promotions and generate leads.

What were your goals for this project?

We wanted to create basic informative landing pages, product pages with collateral attached, and a trivia section.

SOLUTION

How did you select this vendor?

We put our project out to bid to various digital providers that we had worked with in the past. We selected Dreamztech based on their communication and openness on meeting our project requirements.

Describe the project in detail.

They developed a modern web app with a basic design that can generate leads and drive users to our tradeshow booth later in the year.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed on time and within budget. We will continue working together over the next months to measure leads. We’ll generate an ROI once the tradeshow is over.

How effective was the workflow between your team and theirs?

They’d always analyze our needs and provided constant and open communication. There was never any confusion regarding the project.

What did you find most impressive about this company?

Their openness and easy communication were noteworthy.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company that provides medical utility apps to physicians.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech USA LLC?

I hired Dreamztech to develop our app. Having practiced medicine for 30 years, I've identified areas that can benefit from an efficient app.

SOLUTION

How did you select this vendor?

I selected them because of their reputation and pricing. I met one of their previous clients, who spoke very highly of Dreamztech. I did further research and found the same feedback from other clients. After comparing them with competitors, there was no question that Dreamztech could accomplish what I wanted at a very favorable cost. They submitted a detailed proposal outlining the scope of work and their fee.

Describe the project in detail.

They developed a medical utility app.

What was the team composition?

There was an overall supervisor for the project. We also worked with an app development supervisor and a programming team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered exactly what I had envisioned for the price they had originally quoted. If there were any snags, they were always handled fairly and simply.

How effective was the workflow between your team and theirs?

We worked well with their team. We had weekly conference calls; all meetings were via telephone or Skype. I could always reach someone if something urgent came up. They also sent constant updates about the project status and any requested changes.

What did you find most impressive about this company?

I was impressed with their pricing and the fact that they were true to their word. They were also very responsive, so any concerns I had during the process were quickly addressed.

BACKGROUND

Please describe your company and your position there.

I’m president and creative director of a marketing and public relations firm. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech USA LLC?

Our project involves creating a dynamic interactive virtual intelligence and marketing program, initially for the golf industry, but to also work for any business with a retail customer.

What were your goals for this project?

We needed to develop high-quality software. 

SOLUTION

How did you select this vendor?

They were a recommendation from a friend.

Can you go into detail about the services they provided and the scope of the project?

They developed operating software for a dynamic, multi-dimensional virtual marketing, membership, rewards, and an on-demand/real-time system.

What was the team composition?

Around six of their key staff was intimately involved in the process.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Without their work, I would have no business. We couldn’t have done it without the experts at Dreamztech. 

They’re technically strong and can handle extremely complicated software programs, while always thinking outside the box to offer the best options.

How was project management arranged and how effective was it?

They’re great people to work with. We manage the accounts in-house until we need something revised or new, then we call Dreamztech.

What did you find most impressive about this company?

The speed and quality of their service are excellent. 

Are there any areas where they can improve?

I can't think of anything.

BACKGROUND

Please describe your company.

We are a vacation rental property management company based in San Diego, California.

What is your role and responsibilities?

I am the owner of the company. 

OPPORTUNITY / CHALLENGE

What was your goal for working with Dreamztech USA?

We were looking to come up with a nice online marketing solution for our properties on the coast. Essentially, we wanted to create a user-friendly interface to showcase our properties.

Please describe the scope of their work.

The scope was broken up into three phases, creating a platform from scratch.

SOLUTION

What was your process for selecting Dreamztech USA?

They came as a recommendation.

Can you give a sense of the size of the initiative?

The project was $10,000.

When was the project completed?

It was completed at the end of 2014.

RESULTS & FEEDBACK

What were the results of the project?

The project came out very nicely and is user friendly. They performed very well and had solid understanding of the scope from day one. Also, they made sure the communication was smooth throughout the project.

What advice would you give a future client of theirs?

Be very clear on what your objectives for the project are, and do not expect things that were not initially scoped.

BACKGROUND

Please describe your company and position.

I am the CEO of a financial services company. 

Describe what your company does in a single sentence.

We are a financial services company that provides consumer financing solutions, including vehicle financing, personal loans, and installment credit.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DreamzTech Solutions to accomplish?

• To develop an AI-powered lending and risk management platform that would automate credit evaluation, strengthen fraud detection, and streamline compliance while improving the overall customer lending experience.

SOLUTION

How did you find DreamzTech Solutions?

• Online Search
• Clutch Site

Why did you select DreamzTech Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DreamzTech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved building a modern lending platform capable of supporting the entire customer journey, from application to loan servicing. Key deliverables included an AI-driven credit risk assessment engine, automated compliance and document verification workflows, real-time fraud monitoring, customer self-service portal, executive reporting dashboards, and secure integrations with our existing financial systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform reduced loan processing times, improved the accuracy of risk assessments, and significantly decreased the amount of manual work required for compliance reviews.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DreamzTech managed the engagement with professionalism from start to finish. They maintained clear project timelines, delivered milestones as planned, and kept communication transparent throughout the development process.

What was your primary form of communication with DreamzTech Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to balance technical innovation with a solid understanding of financial services.

Are there any areas for improvement or something DreamzTech Solutions could have done differently?

The collaboration was excellent.