Digital Diggers

BACKGROUND

Please describe your company and your position there.

I'm the owner of an online business that sales products for bathroom with an exclusive design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Diggers, and what were your goals?

We needed a digital marketing agency that can increase our sales and our branding with social media advertising, SEO and Google ads. Doing this with Digital Diggers, we managed to increase monthly sales by about 20% every month.

SOLUTION

How did you select Digital Diggers and what were the deciding factors?

We searched online for digital marketing agencies in Cluj, we choose 3 for meeting, but the communication with Digital Diggers was the best due to the professionalism, experience, and the new ideas for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We have monthly goals that we discuss with the agency, they come up with ad proposals, we send them visual materials for campaigns, they implement them, and then they send them to us for feedback.

How many resources from the Digital Diggers team worked with you, and what were their positions?

We worked with account manager, social media marketer, Google Ads specialist and SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Compared to October, in November there were 32.84% more site visits, 27.97% more unique users and 12.90% more orders. Revenue was 23.13% higher than last month.

How effective was the workflow between your team and theirs?

We had in-person one meeting per month to discuss about the results from last month and use email to communicate. The team has quickly responded to all of our inquiries and questions in the partnership.

What did you find most impressive or unique about this company?

Good communication with account manager and also good specialist in their team.

Are there any areas for improvement or something they could have done differently?

For now, we did not observe something obvious that can be improved.

BACKGROUND

Please describe your company and your position there.

We are a company that sells used and refurbished hardware products online. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Diggers, and what were your goals?

We have completely outsourced all marketing services to them whether it is Google and Facebook PPC campaigns, SEO and social media management.

SOLUTION

How did you select this vendor and what were the deciding factors?

Before we decided to outsource all marketing services, we looked for solutions and we were interested in all the providers of such services on the market. Following the analysis and recommendations received in this regard, we decided that they are the best solution for us. Which later turned out to be the best decision for us, which is why we have been collaborating since 2016 and until now.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first services were Google PPC, later we decided to start Facebook PPC and then we added SEO services.

How many resources from the vendor's team worked with you, and what were their positions?

I am always in touch with Maria - Account manger, we also have a dedicated Google SEO Specialist and a Google PPC Specialist, as well as a Facebook Specialist for Facebook Campaigns.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Organic visits increased by almost 30%, new and unique visits from SEO campaings increased by about 40% in the past 12 months

How effective was the workflow between your team and theirs?

We analyze the performance reports together at least once a month and agree on the changes that need to be made. Their proposals have always had a big impact on the campaigns we run. Hence the fact that they are completely dedicated and oriented to the client's needs. We thank them in this way. Last but not least, the agency staff is extremely open and handles all the requests we have quickly.

What did you find most impressive or unique about this company?

First of all, they are dedicated to their clients, they are always in step with the market news in the field of digital marketing, they always bring improvements to the services they offer, they work with you as a client to achieve your goals. They always analyze and improve campaigns to bring as many positive results as possible.

Are there any areas for improvement or something they could have done differently?

For me as a client, they act exactly the way I want it to, which is why I don't think it could be improved at the moment.

BACKGROUND

Please describe your company and your position there.

Condra was established in 1992, entirely with Romanian capital. At that point, it had only 7 employees that eventually led to 50 in 1994, along with new production facilities. At the beginning, the investment has been made out of inherent resources.

It didn`t take long until our investment decisions turned out to be successful, which is reflected in the present status quo: own and modern production facilities where 150 employees are keen on achieving the same objective: creating affordable products under rigorous quality standards. My role in this company is "business owner", responsable of the good state and the profitability of my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Diggers?

We were looking to sell more products for the romanian market, using our online shop. We knew that we had good products, but didn't have the selling experience. So, we needed somebody to help us with the marketing of our products.

SOLUTION

How did you select this vendor?

We found more companies online and we compared the reviews of those. I started speaking with the Digital Diggers and I liked very their way of talking, describing their way of doing things, what expectations should we have, how much money should we invest. A very professional approach from their side.

Describe the scope of their work in detail.

After we had some meeting in order for them to understand the nature of our business, they proposed a way of aproaching our customers. We found a common ground of doing this marketing approach and we started working and having good result starting the following weeks.

What was the team composition?

I've worked pretty much with the CEO of the company, but also with the Head of PPC, Digital Marketing Manager. In adition to that, they made a lot of in house work and came back to me with their proposal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We increased our sale 4,5 times since we work with the Digital Diggers.

How effective was the workflow between your team and theirs?

We get regular updates about their work, updates about the progress each month and they respond very quickly to emails, messages, whenever we have something to communicate with them.

What did you find most impressive about this company?

Their experience and commitment to what they are doing are impressive.

Is there any area for improvement or anything that could have been done differently?

After the time that we worked together, I don't have something bad to say about their services or behaviour.

BACKGROUND

Please describe your company and your position there.

I am the owner of iDesign by DS, who operates the online store itiles.ro

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Diggers, and what were your goals?

We hired Digital Diggers for our online marketing strategy and implementation. They are in charge of our PPC campaigns.

SOLUTION

How did you select Digital Diggers and what were the deciding factors?

We selected Digital Diggers after we did a search for local marketing companies, after geting in touch with some of theyr clients that described the relationship and results they provide. We decided to work together after getting to know each other's line of work and history. It was a good decision.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first steps we made was : - Analyse the performance of our existing PPC accounts Opportunities markup and discovery, Setting our new goals for short and long term - We also did a thorough brand and website examination, improving all the parts that needed attention.

We started to optimize our facebook and google accounts, alongside our NL Due to the fact that they have a very knowledgeable team, we got all our accounts up and running in no time. We are very happy with the decision we took.

How many resources from the Digital Diggers team worked with you, and what were their positions?

We are working with our account manager, google specialist, NL specialist and facebook ads specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our online sales started growing and still are. The NL open and conversion rate has grown about 65% and is driving better results by the day PPC campaigns have a ROAS that has increased by about 40% in the past four months. Local campaigns got us a lot of new customers to our showroom.

How effective was the workflow between your team and theirs?

The workflow is very fast, I get all the answers I need usually in a couple of hours.

What did you find most impressive or unique about this company?

They have a multilateral approach to all the issues I adress. I am very satisfied with the fact that we have a very easy communication and they are always available in giving advices but also in implementing our commom vision in this field of work. They are always available with a pro-active attitude

Are there any areas for improvement or something they could have done differently?

I cant say

BACKGROUND

Please describe your company and position.

I am the CEO of Romanian Wood

Describe what your company does in a single sentence.

I give life to wood.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Diggers to accomplish?

• Content Strategy
• Case study
• Branding
• Marketing plan
• Logo

SOLUTION

How did you find Digital Diggers?

• Referral
• Other

Why did you select Digital Diggers over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Digital Diggers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Introduction: We are a business dedicated to the production of unique and sustainable furniture that promotes the conservation of natural resources and creates functional works of art. We are dedicated to the mission of saving wood by transforming it into precious and high-quality furniture. 
• Problem and solution: Wood is an invaluable resource, but excessive deforestation and improper logging have led to a dramatic decline in forests. While other companies use wood in an unsustainable way, we have found an innovative solution. By recycling and reusing wood, we save precious materials and give a second life to old or demolished objects. 
• Our principles: 
  • Sustainability: We are committed to using only recycled or sustainably sourced wood. We carefully select each piece of wood to highlight its natural beauty and reduce environmental impact. 
  • Art and design: Every piece of furniture we create is a unique work of art. We draw inspiration from traditional and contemporary styles and add a distinct artistic touch to transform each piece into a special visual and tactile experience. 
  • Quality and Durability: We strive for superior quality in all aspects of our production. We use high quality techniques and materials to ensure the strength and durability of each product. Our furniture is designed to last and be appreciated for generations. 
• Our production process: 
  • Wood selection: We work with trusted suppliers who offer us recycled or sustainably sourced wood. We carefully select each piece of wood, considering its unique characteristics and artistic potential. 
  • Design and Creation: Our team of talented artisans transform wood into exceptional pieces of furniture. Each product is created with craftsmanship and attention to detail, with an emphasis on aesthetics and functionality. 
  • Finishing and protection: We use professional finishing techniques to preserve and highlight the natural texture and color of the wood. We apply protective layers to ensure durability and resistance to wear. 
• Our Impact: 
  • We save wood: By recycling and reusing wood, we contribute to reducing deforestation and preserving forests. 
  • Awareness and education: We promote education and awareness about the importance of wood conservation and the sustainable use of natural resources. 
  • We inspire beauty: By creating artistic and quality furniture, we bring beauty and inspiration to people's lives. 

In conclusion, our vision is to save as much wood as possible and turn every piece of furniture into a lasting art. Through the combination of sustainability, art and superior quality, we want to change the perspective on furniture and make a valuable contribution to the preservation of the environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Branding, Marketing Plan,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered the projects on time and came up with innovative proposals. Ongoing support. Very persistent.

What was your primary form of communication with Digital Diggers?

In-Person Meeting

What did you find most impressive or unique about this company?

How to get involved in our project. Perseverance and desire for results. Communication is also a strong point.

Are there any areas for improvement or something Digital Diggers could have done differently?

For me everything is very professional.