Diffco

BACKGROUND

Please describe your company and position.

I am the CEO of Via.Delivery

Describe what your company does in a single sentence.

Via.Delivery empowers e-commerce retailers to offer Buy Online, Pickup Anywhere (BOPA) through a cloud-based delivery platform and an extensive network of commercial pickup locations, reducing shipping costs and enhancing customer convenience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diffco to accomplish?

• Integration with various postal and shipping systems to support our BOPA model
• Support for partial backend development of our digital logistics platform
• Enhance scalability and performance of our existing infrastructure
• Accelerate time-to-market for key features and integrations

SOLUTION

How did you find Diffco?

Referral

Why did you select Diffco over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Diffco were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Diffco worked on backend development and integration of third-party postal and shipping APIs to support our BOPA platform. They optimized backend systems for performance, contributed to architectural decisions, and ensured smooth integration with our existing infrastructure. Key deliverables included integration modules, backend services, technical documentation, and post-deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to faster integration of new shipping partners, improved system performance, and a more scalable backend infrastructure. As a result, we were able to onboard new merchants more quickly, reduce time-to-market for key features, and enhance the overall reliability of our delivery platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were no areas for improvement—Diffco delivered high-quality work, met all expectations, and collaborated effectively with our internal team throughout the project.

What was your primary form of communication with Diffco?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Speed and quality 

Are there any areas for improvement or something Diffco could have done differently?

Nope, great job!

BACKGROUND

Please describe your company and position.

I am the VP of Customer Success of Performance Lab US

Describe what your company does in a single sentence.

Our company develops an automated testing platform for enterprise SaaS solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diffco to accomplish?

• We needed both web and mobile versions to be developed from scratch without having a clear idea in mind at the beginning.
• The platform needed to be designed to provide users with an intuitive and interactive experience for navigating the complexities of the test cases.

SOLUTION

How did you find Diffco?

Clutch Site

Why did you select Diffco over others?

• High ratings
• Company values aligned

How many teammates from Diffco were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included 

• designing a visually appealing and user-friendly interface
• streamlining processes for enhanced user experience
• integrating real-time testing data feeds
• implementing comprehensive use flow functionalities
• offering research and analysis tools
• ensuring mobile compatibility
• implementing robust security measures
• offering responsive customer support
• conducting rigorous testing and quality assurance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of the project according to the agreed-upon timeline, bug-free deployment with minimal post-launch issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time, moreover the team was extremely helpful and responded to our updates quickly.

What was your primary form of communication with Diffco?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to streamline processes and optimize workflows demonstrates their deep understanding of user experience and their commitment to simplifying the testing process.

Are there any areas for improvement or something Diffco could have done differently?

Our collaboration has worked out perfectly fine.

BACKGROUND

Please describe your company and position.

I am the CEO of PFLB

Describe what your company does in a single sentence.

PFLB provides teams with a cloud-based performance testing platform and exceptional performance engineering services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diffco to accomplish?

• As the partner to the fintech company, we hired Diffco on a project focused on developing the backend and frontend components.

SOLUTION

How did you find Diffco?

Online Search

Why did you select Diffco over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Diffco were assigned to this project?

3-6

Describe the scope of work in detail. Please include a summary of key deliverables.

Diffco took charge of developing both the backend and frontend components for the banking system. They meticulously designed and implemented a secure and scalable backend architecture, along with developing and integrating APIs into existing systems. Diffco prioritized robust security measures such as authentication and data encryption. 

On the frontend, they crafted an intuitive interface, implemented responsive web pages, and ensured seamless integration with the backend. Diffco went the extra mile to optimize performance and adhere to stringent security practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The team established a project timeline and budget and diligently monitored the progress to ensure the timely completion of all tasks as planned.

What was your primary form of communication with Diffco?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We adopted an Agile management approach, fostering close collaboration within the team. Through weekly syncs, sprint planning, and sprint reviews, we ensured a streamlined and efficient workflow.

What did you find most impressive or unique about this company?

This company stands out for its innovation, customer focus, and operational efficiency.

Are there any areas for improvement or something Diffco could have done differently?

Everything worked out perfectly.

BACKGROUND

Please describe your company and position.

I am the CEO of Accountability Now

Describe what your company does in a single sentence.

We are a coaching and consulting company with clients all over the world. We help them improve revenue through sales, marketing, and strategy improvement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diffco to accomplish?

• We hired Diffco to help us to build a custom e-learning platform

SOLUTION

How did you find Diffco?

Clutch Site

Why did you select Diffco over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Diffco’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the expert assistance of Diffco, we've created an exceptional e-learning platform to provide coaching services to our valued clients. The platform is designed to deliver an immersive and engaging educational experience, ensuing that our clients receive the best possible guidance and support. Our goal was to have a world-class delivery system for online training and Diffco helped us get there

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of eLearning System
• Delivery of measurement system for LMS
• Revamp of Website and Onboarding Platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team met all of the deliverables as well as all of our requirements. Great communication and project management.

What was your primary form of communication with Diffco?

Virtual Meeting

What did you find most impressive or unique about this company?

They had the mindset of entrepreneurs, which was very helpful. They were able to see gaps in the process well ahead of what we had planned, which helped the shape not only the design of the project, but the deployment scope.

Are there any areas for improvement or something Diffco could have done differently?

There are no areas of improvement. We will be using them again.

BACKGROUND

Please describe your company and your position there.

Diffco is an excellent development partner! They are responsive, and meet every deliverable. Their team is highly motivated and active in getting a result. In addition, Diffco works in an organized and collaborative manner resulting in effective products for Flashgrid. It is a pleasure working with the team!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diffco, and what were your goals?

At the beginning we hired the team to help us refresh our website and branding. We got exactly what we expected; the new website turned out intuitive and easy to navigate. Since our partnership went so effectively - we decided that all support and updates tasks should be maintained by Diffco ever since. Moreover, the team has built a customized solution tailored to the needs of FlashGrid, FlashGrid Help center - Zendesk-based platform, that includes a knowledge base and support ticketing system for our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an agile team that could cover our design and development needs end to end.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a new corporate website for Flashgrid, set up AWS infrastructure for it, and developed a custom Help Center for our clients. Currently, Diffco provides us with support and ongoing development with these projects.

How many people from the vendor's team worked with you, and what were their positions?

UX/UI Designer, Front-end developer, Back-end developer, Zendesk developer, QA, Project Manager, Business Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We actually received a lot of positive feedback about our website from both internal and external users. Moreover we can observe the increased number of viewers and leads on the website within the last years. Thanks to the team it is much easier to release new updates on the website, add more features and support our product and marketing activity.

Describe their project management style, including communication tools and timeliness.

We effectively manage the process in the task management tool where Flashgrid team can observe the progress, and we are having regular sync calls.

What did you find most impressive or unique about this company?

The most impressive is actually how they play as a part of the FlashGrid team, adapting to our business needs. Moreover the team was aligned with our design and product vision from the very beginning, and were coming up with new innovative ideas. They were very dedicated and took ownership of the website and helpdesk support. All the above including the quality and consistency of the team make Diffco stand out over other vendors.

Are there any areas for improvement or something they could have done differently?

Not that I could think of right now.

BACKGROUND

Please describe your company and your position there.

PHEW! is like Uber for Vets and Pets. The app allows you to find the best vets in your area, who will come to you within 1 hour to treat your pet at home. I was a Sr. Account manager in a company when we worked with Diffco.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diffco?

We hired Diffco to develop two iOS mobile applications and back-end with admin panel

What were your goals for this project?

We wanted to create a platform to make pet treatment more convenient and less stressful for both pet parents and for pets. For this, we needed to create a bundle of two mobile apps, one for vets and one for pet parents.

SOLUTION

How did you select Diffco?

It was a reference from one of our business partner

Describe the project in detail.

The bundle of two iOS mobile applications was created for pet owners and vets. The apps included many useful features, such as online communications via messages, convenient examination forms, secure architecture, reminders, financial statistics, etc.

What was the team composition?

We had 2 people from Diffco who were in touch with us always - CTO and project manager. The development team consisted of 2 mobile developers, 2 backend developers, a front-end developer, a software architect, and QA.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Diffco developed the MVP apps within 3 months

How effective was the workflow between your team and theirs?

It was easy and very comfortable to work with Diffco. The team is always in touch, flexible, and open. We felt like they were a part of our internal team.

What did you find most impressive about this company?

Their extensive technical knowledge and expertise in mobile app development were very impressive. They always offer the best solutions for each of the development stages.

Are there any areas for improvement?

No, we didn't find any areas for improvement.

BACKGROUND

Please describe your company and your position there.

I am a Marketing Director at a tech company that provides an online community marketplace for the aviation industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diffco, and what were your goals?

Our goal was to create a convenient online platform for the aviation community, where all parties can easily communicate and collaborate. For this we needed to develop a web-based marketplace platform.

SOLUTION

How did you select Diffco and what were the deciding factors?

We wanted to hire someone with a great portfolio and strong experience in web app development. Diffco stood out among competitors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included web-based application design and development, ERP development, back-end development. The developed product included a convenient secure online bookings, scheduling, billing and payments, automated notifications, interfaces for students, flight schools and instructors.

How many people from the vendor's team worked with you, and what were their positions?

We had 5 people from Diffco involved in the project:

•  UX designer
•  frontend developer
•  backend developer
•  QA
•  project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time, and the platform works perfectly.

Describe their project management style, including communication tools and timelines.

All the communication and project management processes were smooth and productive. We communicated mostly with the project manager via emails, Skype meetings and messages, and over the phone.

What did you find most impressive or unique about this company?

We were impressed by their market knowledge and product development skills. They had handy ideas and suggestions on how we can improve our product.

Are there any areas for improvement or something they could have done differently?

Everything was great

BACKGROUND

Please describe your company and your position there.

L.E. Solutions: an ecosystem of diverse and cutting-edge mobile technologies and software for law enforcement agents across the USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diffco, and what were your goals?

Diffco helped us with the development of multiple mobile applications for law enforcement agents, such as Field Sobriety Test (FST), Field Investigation Card (FIC), and Pills (pills detection app)

SOLUTION

How did you select Diffco and what were the deciding factors?

Our mission is to create innovative software that automates and simplifies the work of law enforcement agents and services, making it paperless, remote, and quick.

Nowadays, this sphere requires more mobile software that perfectly runs on the last mobile devices and operating systems. That's why we started working with Diffco on our mobile solutions and applications.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were several mobile apps we launched one by one. The FST mobile app aimed to help law enforcement agencies to test persons suspected of impaired driving, intoxicated with alcohol or other drugs.

Diffco did a great job analyzing the current agent paper forms and converting them into a simple digital form that can be easily filled from the smartphone. We had a series of prototyping iterations and polishing while getting the perfect result and started a mobile development stage.

The back-end development started in parallel with UI design development, which saved us 30% in the timeline and allowed us to launch earlier. The first version was completed in 2 months, and then we continued working with Diffco on updates.

The FIC app was a continuation of our digital strategy. It helped law enforcement to quickly fill and save Field Investigation Form right from their smartphones, fully paperless, and with a backup on a cloud. Diffco developed this project in 3 months and successfully tested it with one of our major clients.

The Pills app was one of our strategic products that required the development of AI and computer vision solutions. That was an extendable platform for the recognition of various types of pills for different areas.

Diffco performed an R&D stage and offered multiple solutions and technologies to build the platform. The first version was released in 3 months, after this we continued to develop it and extend its functionality.

How many people from the vendor's team worked with you, and what were their positions?

It was a team of 7 people: 2 mobile developers, 2 backend developers, front-end developer, software architect and QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We successfully launched all applications and did a pilot launch with one of our major clients. The feedback we received from our users was very positive. It was clear that Diffco did an outstanding job, and we were one the right way.

Since that, we have had multiple updates and new versions. All applications are now a part of our solutions and products we provide to our clients.

Describe their project management style, including communication tools and timelines.

Diffco became a solid part of our team and organized all of the development processes in the right way. We had multiple stages of discussions, brain-storming, prototyping, approvals, development, and testing.

We had regular meetings, there were useful tools for project management and team collaboration in place. We also used emails and IM communication.

What did you find most impressive or unique about this company?

While working with Diffco, I felt like they were a part of our own team. It was impressive how easy it was to communicate and how smooth the development processes were. I also value their technical expertise and their professional vision for building solid infrastructure and choosing the right technologies.

Are there any areas for improvement or something they could have done differently?

No, but watch the deadlines

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Questroom, an immersive escape room and entertainment company based in Los Angeles. At Questroom, we believe in rich storytelling, extreme attention to detail, and high production value and quality. We strive to create not just an escape room but a fully immersive, multi-sensory experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diffco, and what were your goals?

We worked with Diffco to develop a website together with a custom ERP platform, which included a booking system, customer feedback aggregation, business process automation, and statistical analysis.

The goal was to create an exciting and memorable website with an attractive and emotional design, which would express the client's experience in our quest rooms. We also needed a custom ERP platform.

The platform had to perform all our business processes, from the booking interface for users to orders and room management system with statistics and business metrics monitoring.

SOLUTION

How did you select Diffco and what were the deciding factors?

One of our business partners recommended Diffco.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Diffco developed a website for us with a custom design for all escape rooms. It was a significant design work as we needed a memorable and emotional design for each specific room and unique corporate identity. When the website was successfully launched, they started engineering and development of our custom ERP system.

We had many valuable discussions with the Diffco team about the engineering of the product and all the tiny details and aspects of ERP. As a result, they developed a detailed technical specification document, which was extremely helpful and played a critical role in creating a great product.

The first version of the platform was successfully released in 3 months and integrated into the business processes. This helped us to optimize the processes, increase our business activity, and attract more clients.

How many people from the vendor's team worked with you, and what were their positions?

It was 8 person team that included a project manager, UI/UX designer, software architect, front-end and backend developers, and QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The developed website and ERP platform have been working successfully for the last 4 years. We continually update them and release new versions together with Diffco. Developed products totally satisfy our needs and help us in everyday business operations.

Describe their project management style, including communication tools and timelines.

The collaboration between their team and us was easy and effective. We had regular meetings to discuss project updates, as well as on-demand calls and meetings when needed. Diffco also has a support ticketing system where we could set up tasks and track updates.

What did you find most impressive or unique about this company?

I was impressed by how good the development and communication processes were organized. They replied very fast to all questions and requests. The solutions they developed work very well and are exactly what we were looking for.