DevSpace

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Royal Pet IQ

Describe what your company does in a single sentence.

Delivering Pet food and Supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DevSpace to accomplish?

• Build a seamless web and mobile e-commerce platform for pet products.
• Provide fast browsing, secure payments, and an easy ordering experience.
• Create a scalable system ready for future features and growth.

SOLUTION

How did you find DevSpace?

Referral

Why did you select DevSpace over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from DevSpace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For over three years, DevSpace has been our primary development partner at Royal Pet IQ, supporting the full lifecycle of our digital ecosystem. Their scope of work has included backend development, system optimization, feature implementation, and continuous enhancements to our e-commerce platform and mobile application.

Their team has worked on a wide range of deliverables, including:

Building and maintaining core backend architecture for our app and internal systems.
Developing new features to improve customer experience, including product management, order flow improvements, analytics integrations, and performance upgrades.
Implementing system optimizations to handle higher traffic and improve the speed and reliability of our platform.
Integrating external services and APIs, ensuring smooth data flow and stable operations across our ecosystem.
Providing ongoing technical support, debugging, and long-term maintenance to keep all systems running efficiently.
Advising on architecture and technology decisions, helping us scale the Royal Pet IQ application as our business grows.
Delivering tasks consistently on time, often ahead of schedule, with clear communication and high-quality execution.
Overall, DevSpace has played a crucial role in the growth of Royal Pet IQ by ensuring our platform remains scalable, stable, and aligned with our vision. Their ability to understand our needs, provide solutions, and deliver reliable work has made them an essential long-term partner for our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster checkout flow and improved order completion rate.

Stable performance with fast loading times and reliable daily operations.

Our long-term collaboration with DevSpace has produced several measurable outcomes that clearly reflect progress and success for Royal Pet IQ:

Platform stability increased significantly, reducing technical issues and downtime to almost zero.
Overall system performance improved, with faster page load times and a more optimized backend capable of supporting higher traffic.
Operational efficiency increased, thanks to improved order processing, optimized database queries, and smoother backend workflows.
Scalability of our application expanded, enabling us to handle more users, products, and orders as our business grew.
Customer experience improved, leading to higher engagement on our mobile app and website.
Internal tasks and data management became more automated, reducing manual work for our team.
New and important features were implemented successfully, allowing us to offer a more polished and reliable service to our customers.
Communication and delivery timelines were consistently met, helping us launch updates and improvements without delays.
Overall, DevSpace’s work has had a direct and positive impact on Royal Pet IQ’s growth, system performance, and ability to serve our customers more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DevSpace’s project management has been exceptional throughout our three-year collaboration. Their team is highly organized, consistent, and proactive in handling every aspect of the development process. They always deliver items on time — often earlier than expected — and they manage tasks with a clear structure that makes the workflow smooth and predictable.

Their responsiveness to our needs has been outstanding. DevSpace communicates clearly, provides regular updates, and responds quickly whenever we have questions, new requirements, or urgent requests. They always take the time to fully understand our goals before starting any task, and they adjust their work based on our feedback without hesitation.

What stands out most is their reliability: every commitment they make is met with quality execution, punctual delivery, and transparent communication. This level of professionalism has made DevSpace feel like an extension of our internal team rather than an external vendor. Their project management is organized, and they maintain excellent communication to ensure that timelines are met without compromising quality.

What was your primary form of communication with DevSpace?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about DevSpace is their rare combination of professionalism, technical excellence, and genuine commitment to their clients’ success. Unlike many development companies, DevSpace treats every project as if it were their own. They don’t just follow instructions — they analyze, propose improvements, and offer thoughtful recommendations that consistently elevate the final result.

Their deep understanding of our business, especially after working together for more than three years, has made them feel like a true long-term partner rather than an outsourced team. Their ability to quickly grasp complex requirements, deliver high-quality work, and maintain full transparency throughout the process is truly unique.

Another standout quality is their reliability. No matter the size or complexity of the task, DevSpace always delivers on time, with clean code and professional execution. Their communication is fast, clear, and honest, which builds a strong sense of trust and makes collaboration smooth and enjoyable.

Overall, DevSpace’s mix of technical expertise, proactive mindset, and dedication to quality is what makes them exceptional and truly unique compared to any other development company we’ve worked with.

Every feature and update is executed professionally and matches or exceeds our expectations. Their expertise, reliability, and long-term support offer a level of quality and dedication that makes them an exceptional investment for our business

After working with them for more than three years at Royal Pet IQ, they have consistently demonstrated exceptional technical skills, clear communication, and a strong commitment to delivering high-quality results. Their reliability and long-term support make them a partner we trust and value deeply. After more than three years of partnership with Royal Pet IQ, they have proven to be a trustworthy, skilled, and proactive development team that we consider an essential part of our growth.

Are there any areas for improvement or something DevSpace could have done differently?

Overall, our experience with DevSpace has been extremely positive, and there are very few areas that require improvement. If anything, the only suggestion we can offer is to continue expanding their team as they grow, so they can handle even more projects in parallel without increasing the workload on their existing developers. This would help them scale their capacity while maintaining the same high level of quality and responsiveness.

However, this is more of a long-term recommendation rather than a criticism. DevSpace has consistently met our expectations, delivered excellent results, and provided outstanding support throughout our three-year collaboration. Their performance has been reliable, professional, and highly consistent across all projects.