Designcapital

BACKGROUND

Please describe your company and position.

I am the Founder of DelightLoop

Describe what your company does in a single sentence.

Autonomous Marketing Platform for B2B Sales. Hire Gifty (our AI Digital Worker) to generate qualified leads for your pipline by building meaningful relationships through Corporate gifting. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?
By enhancing the UI/UX of our dashboards and taking customer feedback into consideration, we hoped to boost engagement with our feedback collection software. Our UX experts were searching for an outside perspective to generate ideas that would increase engagement in addition to obtaining additional capacity. 
We required a speedy turnaround because we intended to use those ideas for a roadmapping session with our stakeholders.

SOLUTION

How did you find Designcapital?

Online Search

Why did you select Designcapital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designcapital engaged our in-house team of consultants to act as a stand-in for the client because we have extensive expertise and knowledge of what our clients desire.  They returned with designs to improve the user experience (UX) of our product and tactics to increase user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team's suggestions are being used to guide our upcoming roadmapping session, therefore we haven't put them into practice yet.  But according to our internal consulting team, Designcapital's proposal did a great job of meeting the demands of the client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team, produced their final proposal on schedule and just under budget.  They used excellent technologies for project tracking and sharing, and they did a good job.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered by the deadline and were very responsive. They produced concepts, illustrations, and designs that were comparable to the best in our industry.  After that, they included our suggestions in the team's final proposal.

Are there any areas for improvement or something Designcapital could have done differently?

Occasionally, we needed to give them a nudge on the project management side. But, other than that, we were very happy with their work.

BACKGROUND

Please describe your company and position.

I am the Founder of ZNotes

Describe what your company does in a single sentence.

ZNotes is an award-winning online learning platform providing free access to high-quality learning resources and peer-learning support for secondary school exams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?
We approached Designcapital with the goal of completely rethinking our user experience from the dashboard to the learning modules so it could better reflect the needs of today’s digital learners. We wanted an interface that felt fresh, easy to navigate, and motivating enough to keep users coming back regularly.

SOLUTION

How did you find Designcapital?

Online Search

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Designcapital team started with a thorough user research phase, where they interviewed some of our actual student users and mentors to understand their day-to-day interactions with the platform. From there, they developed a new UX strategy that included user flows, journey maps, and accessibility considerations tailored specifically to educational environments.

Key deliverables included:

A responsive and minimalistic dashboard design tailored for mobile-first usage.
Reimagined course pages that made switching between notes, quizzes, and discussions seamless.
A redesigned onboarding experience to reduce drop-offs for first-time users.
A visual language system, delivered through Figma, with reusable components and typography guidelines.
Embedded design feedback loops via Notion, and real-time design collaboration over Slack.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new design was met with overwhelmingly positive feedback from our student community. We saw increased time spent on lesson modules, and more students completed their profiles and participated in discussions. Internally, the improved layout made it easier for our content team to manage and organize courses. One unexpected benefit was that our volunteer contributors also found the admin tools easier to use after the redesign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designcapital’s ability to stick to timelines and stay aligned with our shifting priorities was impressive. They kept everything organized on Notion, shared weekly updates, and were always receptive to suggestions or late-in-the-game changes. Communication was consistent and clear on Slack, and they were proactive about flagging potential issues early in the process.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was how deeply they understood the context of e-learning, not just from a design standpoint, but from the perspective of the learners themselves. Their attention to detail in ensuring the UI was inclusive, especially for students in low-bandwidth regions or with limited device capabilities, made a huge difference.

Are there any areas for improvement or something Designcapital could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder of Spontigo

Describe what your company does in a single sentence.

At Spontigo, we transform ordinary hotel stays into extraordinary journeys. By collaborating closely with lodging and experience providers, we craft personalized itineraries that showcase the best local attractions, ensuring each guest feels like a VIP.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• We needed: A fully redesigned interface for our app and website
• A smoother, mobile-first booking experience
• Better ways to showcase experiences visually
• A member dashboard where hosts and travelers could easily interact

SOLUTION

How did you find Designcapital?

Referral

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included:

Complete UI overhaul of the app, focused on an "adventure-first" navigation flow that made it easier to browse, filter, and book last-minute plans within just a few taps.
A Webflow-based responsive site redesign, structured around real-time availability, curated picks, and video banners of actual experiences.
A visual card system, designed in Figma, which allowed users to swipe through experiences like stories each one emphasizing mood, time, and host personality.
A reworked host dashboard, built using Glide, to allow local partners to upload offers, manage guests, and communicate easily all with minimal training needed.
Design sprints and iteration plans tracked in Notion, with full transparency and shared weekly updates.
Communication managed primarily through Slack, where we had a dedicated channel that ran almost like a live think tank.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesign had a direct and measurable impact on how users interacted with our platform. Within the first few weeks post-launch:

Our mobile bounce rate dropped by 20%
The average time spent on experience pages increased by 35%
We saw a 24% increase in host-submitted offers largely thanks to the simplified upload tools in their new dashboard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We really appreciated how they documented everything in Notion, from design rationale to user personas to roadmap changes. Their Figma files were annotated and layered with precision, which made internal reviews much easier for our non-design stakeholders.

They were always responsive on Slack, not just quick to reply, but also proactive in flagging potential concerns or suggesting improvements based on early user feedback. There was never a sense of being in the dark or having to chase updates.

What was your primary form of communication with Designcapital?

Email or Messaging App

What did you find most impressive or unique about this company?

What set Designcapital apart was their ability to balance spontaneity with structure which, funnily enough, is exactly what our brand aims to do. They approach the project with creativity, but never lose sight of usability and function.

Are there any areas for improvement or something Designcapital could have done differently?

The only thing we would have appreciated more of was competitive insight. While their focus on our brand identity was strong, a deeper dive into what similar platforms were doing especially in adjacent spaces like event discovery or food tours could have sparked even more ideas.

That said, once we brought this up, they immediately pulled together a snapshot comparison deck, which they presented the very next week.

BACKGROUND

Please describe your company and position.

I am the Founder of Newsdirect

Describe what your company does in a single sentence.

At Newsdirect, our core mission is to streamline and humanize how government-related news, legislation, and policy updates are shared with advocacy groups, policymakers, and civic professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• We brought on Designcapital to help us achieve two ambitious goals: first, to overhaul our user interface so it felt cleaner, faster, and more intuitive, especially for users who rely on real-time policy tracking and digestible summaries; and second, to integrate AI-powered features that could help auto-summarize complex legislative content, tag articles by theme or impact zone, and offer proactive insights to our users.

SOLUTION

How did you find Designcapital?

Referral

Why did you select Designcapital over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designcapital came in with a strong strategy and a willingness to dive deep into the nuances of government communication. They didn’t just treat us like another tech client they made an effort to understand our audience, our language, and even the emotional fatigue that comes from working in civic advocacy and public affairs.

Key deliverables included:

A revamped web dashboard designed in Figma, a set of responsive UI components, a backend admin tool built in Glide, collaborative documentation in Notion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tasks that previously required hours of manual work can now be completed in a matter of minutes with the AI tools in place. The AI summaries have also reduced reader fatigue. Before, users had to dig through dense documents. Now, they can scan highlights, dig deeper when needed, and even set up keyword alerts for changes in policy areas they care about most.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designcapital used Slack for ongoing conversation, where we had a shared channel and even an “ideas thread” where we could casually drop thoughts that they often picked up and turned into actual features.They used Notion to document workflows, collect usability feedback, and manage deadlines. Milestones were tracked clearly, and their updates were consistent, we never had to chase them for progress reports. Feedback cycles happened via Figma, with clearly labeled comment threads and version histories.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly made Designcapital stand out was how adaptable they were. When we struggled with clarity around our own AI needs, they stepped in with patience and education. They didn’t push tech for tech’s sake, they helped us define how AI could be used ethically, usefully, and in a way that respected the integrity of civic information.

Are there any areas for improvement or something Designcapital could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder of Nordic Peace

Describe what your company does in a single sentence.

Nordic Peace has a mission of promoting your overall well-being through the distribution of nordic design minimalistic art and innovative products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

Our specific goals were threefold: first, to completely revamp our outdated website into a more modern, serene, and user-friendly experience that reflects our Nordic design roots; second, to improve the usability of our online custom order system; and third, to develop a digital experience that could tell our brand story in a calm, intuitive, and emotionally resonant way.

SOLUTION

How did you find Designcapital?

Online Search

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the beginning, the scope of work with Designcapital was thoughtfully planned and clearly communicated. They kicked off the project with an immersive discovery session, where they got to know our history, our aesthetic sensibilities, and even spoke with a few of our long-time customers to get a sense of what worked and what didn’t.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project have been genuinely transformative for our business. One of the most tangible signs of success was the feedback we received from our community. Customers remarked on how peaceful and “breathable” the new website felt. We noticed a marked reduction in customer support requests around the ordering process, and even our less tech-savvy buyers could navigate the site with ease.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, Designcapital was meticulous and reliable. They never missed a deadline. In fact, during a crunch period leading up to our holiday launch, they worked over the weekend to implement final visual tweaks and made sure everything felt polished and intentional. They were extremely responsive on Slack often replying within an hour and made a habit of recapping each week’s progress in a Notion board with clear next steps.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Designcapital was how deeply they listened. They didn't come in with a cookie-cutter approach or push us toward trends that didn’t fit our ethos. Instead, they made us feel seen. Every pixel they designed had a purpose. They even visited a few local craft fairs (on their own time!) to better understand the types of customers who buy from brands like ours.

Are there any areas for improvement or something Designcapital could have done differently?

If there’s one thing that could be improved, it might be the onboarding documentation for non-designers. While the Figma and Notion handoffs were great, a short walkthrough video or interactive tutorial might have helped some of our team members who were less familiar with design tools feel more confident faster. That said, whenever we reached out for help, Designcapital was quick to jump on a call or walk us through things step-by-step.

BACKGROUND

Please describe your company and position.

I am the Founder of OfficeFurniture4Sale.com

Describe what your company does in a single sentence.

We work with small to mid-sized businesses who are looking to open a new office, expand to a new office, or renovate an existing office!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• Our main goals were: To redesign the website to reflect a modern, trustworthy, and professional brand.
• To create a user-friendly browsing experience across desktop and mobile.
• To build a flexible, scalable backend that our team could manage with ease.
• And most importantly, to make shopping for office furniture as intuitive online as it is in our showroom.

SOLUTION

How did you find Designcapital?

Referral

Why did you select Designcapital over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designcapital approached the project not just as web designers, but as strategic partners. From the first discovery call, they took the time to learn about our business not just our products, but how we sell, who our customers are, and what kind of support we offer post-sale. This level of insight really shaped the end result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new site, the difference was instantly noticeable not just in metrics, but in how our customers interacted with us. We received direct messages and emails from long-time clients saying how much easier it was to find what they were looking for. Our call volume for product clarification dropped, freeing up our team to focus on sales and support. Our bounce rate decreased noticeably, especially on mobile, and users stayed on-site longer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, Designcapital was on point. They maintained a clear timeline, set weekly update meetings, and used shared task boards that made it easy to track what was being worked on. We had a few scope changes mid-project like adding a commercial services page and tweaking the homepage layout and they handled those changes with transparency and flexibility.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how invested the Designcapital team felt in our success. They didn’t just hand us a design and disappear. Even weeks after the launch, they checked in to make sure everything was working as expected and even provided short training videos for our team on how to manage updates.

Are there any areas for improvement or something Designcapital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of Kodeco

Describe what your company does in a single sentence.

Kodeco is a world-class learning platform for mobile developers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• Our primary goal was to integrate AI-driven personalization into our e-learning platform to improve learner engagement and retention.

SOLUTION

How did you find Designcapital?

Online Search

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Designcapital was extensive and thoughtfully executed. They began with an in-depth discovery phase, during which they interviewed our internal product and curriculum teams, and conducted an audit of our existing platform architecture and learner behavior data. From there, they proposed and built an adaptive learning engine powered by AI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were evident within weeks of launching the AI-enhanced features. We started receiving positive feedback from students who felt the platform had become "more intuitive" and "surprisingly attentive" to their learning style. Session time increased noticeably, and we saw a significant drop in course abandonment rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designcapital’s project management was stellar. They set up weekly check-ins, maintained an active project dashboard we could access anytime, and responded to all our feedback promptly sometimes even late at night during crunch weeks. There were a couple of moments when we pivoted our priorities mid-sprint, and not once did they show frustration or resistance.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about Designcapital was their ability to balance technical expertise with genuine empathy for the end-user. They didn't just build AI tools; they humanized them. Their team asked insightful questions, challenged our assumptions in a constructive way, and helped us think long-term about AI ethics and learner trust.

Are there any areas for improvement or something Designcapital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of Interhouse

Describe what your company does in a single sentence.

Interhouse is an integrated legal solution for your growing business' needs, where the skills and experience of external counsel are made available on a dedicated and fixed-cost basis, like an in-house lawyer, all the while offering the flexibility of a contractor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• We needed a UX/UI solution that would not only modernize our interface but also make legal information and services more approachable to clients

SOLUTION

How did you find Designcapital?

Referral

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was quite extensive. Designcapital began with in-depth discovery sessions, where they spent real time learning about how law practices like ours operate from internal workflows to how clients typically interact with us online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final product has been a game-changer for us. We saw a noticeable increase in time spent on site and a sharp decline in visitors abandoning the contact form midway. More importantly, clients have actually commented on how much easier it was to understand our services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designcapital’s project management was top-notch. They worked in clearly defined sprints, shared weekly updates, and used tools like Figma and Notion to keep us in the loop. One of the standout moments was when we had a last-minute need to shift our launch date earlier by two weeks due to an upcoming legal seminar where we wanted to showcase our platform. They reorganized priorities and got us launch-ready without sacrificing quality. Their responsiveness, especially during those crunch times, made us feel like a priority.

What was your primary form of communication with Designcapital?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their empathy-driven design philosophy. They didn’t just aim to make things look good; they truly wanted the site to feel safe and welcoming to our users. That level of emotional intelligence is rare in tech partners.

Are there any areas for improvement or something Designcapital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of Breadcrumb Cybersecurity

Describe what your company does in a single sentence.

Breadcrumb Cybersecurity helps organizations protect their infrastructure, critical data, and reputation from today’s advanced cyber threats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

The user interface of our consumer console was really outdated. Since our business has expanded over the past 10 years, we needed to redesign the consumer console with a UI/UX that caters to our wider clientele.

SOLUTION

How did you find Designcapital?

Online Search

Why did you select Designcapital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To begin the project, Designcapital hosted a workshop where we demonstrated the user interface of the current console.  They were able to comprehend the platform and the issues that needed to be fixed thanks to that method.  We conducted another class to go over our four consumer personas after they produced some slides that illustrated their key points.  Designcapital responded by producing wireframes and mock-ups of their desired modifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our internal staff is committed to the redesign, even if we haven't yet implemented all of Designcapital's deliverables.  The integration procedure will now take several quarters as they go through several mock-ups.  Nonetheless, the initial set of modifications will drastically lower the quantity of our most frequent support tickets.  The interface will mostly fix problems with updating billing addresses and credit card difficulties.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, we communicated with them via Slack.  Whenever they had queries or design problems that needed to be fixed, they would message me immediately.  Initially, they sent wireframes once a week, but as the project progressed, that frequency rose to twice a week.  Additionally, they record, upload, and document meeting content using Basecamp.  Although their team set a challenging schedule, they managed the project well and achieved more than I had anticipated.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Designcapital worked hard to comprehend the project and come up with solutions.  Despite the complexity of our company model, they consistently posed pertinent queries.  They are quite knowledgeable about UI/UX design.  Their conclusions have a favorable impact on how users engage with our platform.  Additionally, their project management methodology guaranteed a fruitful engagement.

Are there any areas for improvement or something Designcapital could have done differently?

No, they did an excellent job for us.

BACKGROUND

Please describe your company and position.

I am the Founder of Cavea Technologies

Describe what your company does in a single sentence.

Cavea Technologies specializes in developing boron-based pharmaceutical solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designcapital to accomplish?

• To create the user experience (UX) for a new line of software products we're launching onto the market, we enlisted Designcapital

SOLUTION

How did you find Designcapital?

Referral

Why did you select Designcapital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Designcapital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to ensure that we were capturing the correct language and intent of the product suite, we conducted a lot of research together before moving on to the UI/UX work. Using InVision and Zeplin, they have been working all year to deliver screens that integrate the various parts of the suite correctly; once it is finished, each component will have a different user focus and profile. Their work is crucial in creating a clean, efficient, manageable design for users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Even in the pre-release phase, our internal and external feedback has been far better than expected, and they've been able to significantly reduce our burden and positively benefit the company. Their work has been excellent, especially considering our unique workflow and product area. They quickly caught up, asking incredibly intelligent questions that validated their thorough understanding of our space. We're meaningfully impacted by the amount of time they saved us on the development end.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They pay close attention to every little aspect that is required for success. They submit reports on schedule and with accuracy. Although it took some time for us to settle into a routine, overall communication has been excellent.

What was your primary form of communication with Designcapital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided a new viewpoint to direct our project. We occasionally tend to stick with the same vendors in huge organizations since they frequently provide similar ideas. Designcapital provided the fresh viewpoint we sought. They have, in many respects, exceeded my standards for the caliber of their job.

Are there any areas for improvement or something Designcapital could have done differently?

Nothing comes to mind that is noteworthy. In any case, it takes time to get to know a new partner, and we were successful in doing so.