Cyntexa is a leading IT consulting company specializing in empowering businesses with cutting-edge solutions and expert guidance. Our passionate team of certified experts helps organizations maximize their efficiency, boost productivity, and achieve their digital transformation goals. Our expertise spans across;
Salesforce: As a Salesforce Summit Consulting Partner, we design, develop, and implement customized Salesforce solutions.
ServiceNow: We provide ServiceNow solutions for automating workflows, resolving incidents, and managing assets, allowing you to drive operational excellence.
Nintex: We create and implement Nintex workflows to automate manual tasks, improve collaboration, and enhance decision-making across organizations.
Google Cloud Platform: Scale applications with Google Cloud's agility, optimize resource utilization, and migrate your IT infrastructure to the cloud with expert guidance.
Amazon Web Services (AWS): We design, implement, and manage secure and scalable AWS environments tailored to your specific needs, driving innovation and agility.
Microsoft Azure: We help you migrate workloads, optimize cloud investments, and leverage Azure services to enhance collaboration, security, and business intelligence.
Staff Augmentation: Our team of highly qualified professionals fills skills gaps and fills specialized projects. We seamlessly integrate our experts into your team to deliver immediate value and expertise.
Ready to unlock your business potential? Contact Cyntexa today and let's embark on your digital transformation journey together!
Cyntexa is recognized for its good value for cost and budget-friendly pricing, with project investments ranging from $5,000 to $500,000. Clients appreciate their flexibility, quality of work, and effective communication, often highlighting that their pricing aligns with the quality of service received.
Cyntexa consistently demonstrates deep knowledge and expertise in Salesforce development, impressing clients with their ability to customize and integrate complex solutions. Their proficiency is highlighted in projects ranging from CRM setups to app development for the Salesforce AppExchange.
Impressive Documentation Skills
Clients appreciate Cyntexa's thorough documentation practices, which aid in the understanding and maintenance of delivered solutions. Their attention to detail in documentation is a notable strength.
Effective Project Management
Clients praise Cyntexa's project management, noting their ability to deliver projects on time and communicate clearly. They use various tools for seamless collaboration and are responsive to client needs, ensuring smooth project execution.
High Customer Satisfaction
Feedback indicates high levels of client satisfaction with Cyntexa's work. Clients report successful project outcomes and express willingness to engage them for future projects, citing impressive results and quality deliverables.
Positive Client Relationships
Cyntexa builds strong, positive relationships with their clients. Their teams are described as friendly, supportive, and genuinely interested in helping clients achieve their goals, contributing to a pleasant working experience.
Challenges with Developer Availability
One area for improvement is in managing developer availability. Clients have noted that project timelines can be affected if a developer is busy with another task, suggesting better task delegation strategies.
"Their interest and willingness to colaborate have stood out in the partnership."
Mar 10, 2022
Director, Audi Club NA
Gordon Varney
Verified
Education
Toronto, Ontario
1-10 Employees
Online Review
Verified
A car dealers company hired Cyntexa for Cloud consulting company. The team is tasked with customing the client's automation processing with their SalesForce implementation.
Cyntexa has successfully designed and delivered the project with a tricky date-based calculation. The team has communicated well to provide discussions, reviews, and tests. Their enthusiasm to cooperate with the client is impressive in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Audi CLub NA, Director.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Cyntexa?
Customization of automated (overnight) processing within our SalesForce implementation.
SOLUTION
How did you select Cyntexa and what were the deciding factors?
Web search and interviews.
Describe the project in detail and walk through the stages of the project.
Review of the nature of the automation we wanted, collaboration, dev (on their part), paired testing, slight revision, acceptance.
How many resources from the Cyntexa team worked with you, and what were their positions?
One senior dev.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Was a tricky date-based calculation. Was able to design and deliver.
How effective was the workflow between your team and theirs?
We would have a call on an irregular basis many mornings, reviewing, collaborating, and testing.
What did you find most impressive or unique about this company?
Their interest and willingness to collaborate have stood out in the partnership.
Are there any areas for improvement or something they could have done differently?
Not really. Worked well for us. We'll use them again.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Field Service App Dev for Real Estate company
"They were knowledgeable in all aspects of what was achievable regarding our goals."
May 26, 2021
Project Manager, Common Living Inc
Anonymous
Verified
Real estate
New York City, New York
201-500 Employees
Online Review
Verified
Cyntexa built custom functions for a real estate company's app. The team developed new features and flows while customizing the app's UI. The goal was to achieve better scheduling for the firm's technicians.
Cyntexa successfully implemented custom flows for the field service app, adding new features that it didn't previously support. The team was communicative and prepared, leveraging their knowledge to guide the company every step of the way. Ultimately, they were able to achieve their goals.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a project manager for a real estate company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Cyntexa, and what were your goals?
We needed to do things in the Field Service app that it does not currently support.
SOLUTION
How did you select this vendor and what were the deciding factors?
The team was able to custom-build flows to help us better schedule our team and ensure our new app rollout was a success.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We used SFDC, Field Service. They customized the user interface. They were able to build a way for our technicians to reschedule themselves in an app that does not naturally allow this. It was a huge help.
How many resources from the vendor's team worked with you, and what were their positions?
Around 5. I'm not sure.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The team helped us build custom flows from Field Service into SFDC to help us achieve actions that the Field Service app does not currently support. They were able to help us take huge steps towards our goals for our Field Service project.
Describe their project management style, including communication tools and timeliness.
The team communicated frequently throughout the process and had demos readily available at every step of the process.
What did you find most impressive or unique about this company?
They were knowledgeable in all aspects of what was achievable regarding our goals.
Are there any areas for improvement or something they could have done differently?
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