CreativeWeb

BACKGROUND

Please describe your company and your position there.

I am the general manager of AyFish. AyFish is an aquaculture company producing salmon and sturgeons in Turkey and exporting products worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Brand Design?

Creative Brand Design was hired to design and develop a website for AyFish.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched web design companies both domestically in Turkey and internationally. Creative Brand Design had a unique and diverse portfolio that we analysed before contacting them. After getting in touch, their prompt replies, professionalism, organised schedule of the project and a detailed agreement document helped us choose this vendor.

Describe the project in detail and walk through the stages of the project.

We have arranged a couple of video meetings from the vendor's team to discuss our expectations and what we want from the website. We have discussed some design ideas and tested the basic look/structure via Invision. CBD were very patient and responsive while we were deciding exactly how we want the website to look. Throughout the project we have made lots of small changes until we were satisfied with the outcome. CBD's brilliant team made this process easier by understanding our needs and providing something even better than we wanted. Through trial and error, with many minor changes over the development process - the end result turned out fantastic and CBD were always very responsive to our feedback.

How many resources from the vendor's team worked with you, and what were their positions?

We worked mainly with our project manager. In the beginning we discussed the contract and payment with a different person. The design discussion also took place with another employee. The rest was handled by our project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the end we were very pleased with the result. It reflected the basic, modern and high quality image that we wanted to reflect. We have received many compliments from various stakeholders.

How effective was the workflow between your team and theirs?

They were always responsive and ready to answer all our questions. We arranged video calls whenever we needed to discuss something in more detail. We never experienced any problems. Once the price was decided for the project, it was never discussed again despite us extending the project time and asking for many reiterations. CBD did everything possible to ensure the website turned out how we wanted in the end.

What did you find most impressive or unique about this company?

They were outstanding at putting the effort and attention into what we really want and coming up with creative ideas. Even though we weren't clear about what we wanted and explained it very broadly, they understood the company and provided the perfect website for us. They sent us a questionnaire that was targeted to understand the company, our competitors and the market.

Are there any areas for improvement or something they could have done differently?

I can't think of anything.

BACKGROUND

Please describe your company and your position there.

In the founder of a medical training organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Brand Design, and what were your goals?

Our website was very dated and did not have an e-commerce function. We wanted a fast, visually attractive website that ranked well on search.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had a great portfolio of clients with a good set of positive reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was split over multiple stages with sign off by myself at each stage.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team member who specialised in wire framing and then their creative director who was amazing

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is still very embryonic however we are seeing good results thus far

Describe their project management style, including communication tools and timeliness.

We communicated through email and their own dedicated client management portal

What did you find most impressive or unique about this company?

They're really responsive to our needs. Also, their team is accommodating and has great attention to detail.

Are there any areas for improvement or something they could have done differently?

Nothing as of yet

BACKGROUND

Please describe your company and your position there.

I am the owner of the company, we offer property services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Brand Design, and what were your goals?

We instructed Creative Brand Design to build the website and maintain it ongoing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for brand consultants and web developers and found them online. they were local to us too.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a simple and elegant website structure to sell and explain our services with ongoing SEO management.

How many people from the vendor's team worked with you, and what were their positions?

3 people initially including the director, client liaison and developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After around 3 years we reached number 1 on google for a number of keywords. the website has been redeveloped along the way as well whilst not losing any of our organic SEO

Describe their project management style, including communication tools and timeliness.

We hear from them monthly with an SEO report and to discuss any changes

What did you find most impressive or unique about this company?

We like their responsiveness.

Are there any areas for improvement or something they could have done differently?

None.