Cold Call Crew helps businesses scale faster by doing the work that keeps them from growing. Our trained offshore teams handle lead generation, customer support and back-office operations with care, speed and consistency. We work best with B2B and SaaS companies that want to scale smart, without hiring in-house or managing large support teams. Our people plug into your systems, follow your processes and represent your brand with professionalism.
Boost Revenue and Customer Retention
5% Increase in Retention = Up to 95% Profit Boost: A mere 5% increase in customer retention can elevate profits from 25% to 95%. (Harvard Business Review)
Existing customers are 50% more likely to try your new product and 31% more likely to spend more on their average order value.(HubSpot).
Work Smarter and Scale Faster
By delegating non-core tasks, companies can concentrate on strategic initiatives and core competencies, driving growth and innovation. (Exploding Topics)
Outsourcing provides businesses with access to a broader talent pool, enabling them to tap into specialized skills and expertise that may not be readily available in-house. This approach allows companies to drive innovation and growth without the overhead of hiring and training new employees. (Medium)
Cut Costs Without Cutting Quality
Companies can save an average of $87,012 annually by outsourcing, representing an 85% reduction compared to hiring onshore. (Genius)
Business Process Outsourcing (BPO) programs deliver an average of 15% savings compared to maintaining in-house operations. (Business Wire)
Our teams plug into your CRM, use your tools and follow your internal playbooks. You stay focused on growth while we take care of the busy work.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
10 - 49
Year founded
Founded 2023
Timezones
4 Timezones that we service
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.9
/5
What Clients Have Said
COLD CALL CREW (SMC-PRIVATE) LIMITED offers good value for cost, with projects typically under $10,000. Clients appreciate their responsiveness and effective communication, contributing to increased sales and successful lead generation.
COLD CALL CREW is praised for their excellent communication, using platforms like email, messaging apps, and virtual meetings to keep clients informed and engaged. They are proactive in addressing issues promptly.
No Areas for Improvement Noted
Clients have not identified any areas needing improvement, indicating high satisfaction with the services provided by COLD CALL CREW. Their consistent performance meets or exceeds client expectations.
Cultural and Value Alignment
Clients choose COLD CALL CREW for their alignment in company values and culture, which enhances collaboration and mutual understanding. Their service aligns well with client expectations and business goals.
Effective Project Management
Clients commend the company for their project management skills, noting timely deliveries, adherence to deadlines, and effective communication through various platforms, contributing to successful engagements.
Efficient Lead Generation
COLD CALL CREW excels in lead generation and appointment setting, with clients reporting successful outcomes in prospect data finding and restaurant onboarding, showcasing their capability in identifying and exploiting business opportunities.
Call Center Services for International Business Services Co
Featured Review
Call Center Services
Confidential
June 2025 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They deliver on time."
Nov 11, 2025
CEO, Overseas Operation Services Inc
Ning Zhang
Verified
Business services
Palo Alto, California
11-50 Employees
Online Review
Verified
COLD CALL CREW (SMC-PRIVATE) LIMITED provides sales outsourcing services for an international business services company. The team is responsible for closing deals over the phone.
Thanks to COLD CALL CREW (SMC-PRIVATE) LIMITED's efforts, the client has closed multiple deals, generating about $30,000 in revenue. The team adheres to deadlines and communicates effectively via email and messaging apps. What stands out about the team is their personalized approach.
BACKGROUND
Introduce your business and what you do there.
I'm the CEO of Overseas Operation Services Inc. We provide flat-fee legal, accounting, HR, logistics, and compliance services to help businesses manage and expand their international operations efficiently. We handle local administration and language barriers so clients can focus on growth.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with COLD CALL CREW (SMC-PRIVATE) LIMITED?
We needed help with outsourced sales.
SOLUTION
What was the scope of their involvement?
We hired a sales team from COLD CALL CREW (SMC-PRIVATE) LIMITED, and Hannan manages them. The team is responsible for closing deals.
What is the team composition?
We work with 2–5 teammates from COLD CALL CREW (SMC-PRIVATE) LIMITED.
How did you come to work with COLD CALL CREW (SMC-PRIVATE) LIMITED?
We found them on Upwork. Their pricing fit our budget, and they offered good value for the cost. Moreover, their company values aligned with ours, and Hannan has done a great job.
What is the status of this engagement?
We started working with them in January 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We close quite some deals every month, generating about $30,000 in revenue.
How did COLD CALL CREW (SMC-PRIVATE) LIMITED perform from a project management standpoint?
They deliver on time. We communicate via email and messaging apps.
What did you find most impressive about them?
Hannan's personal help is impressive.
Are there any areas they could improve?
There's nothing they need to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Outsourced Call Center & Sales for Business Services Company
Call Center ServicesSales Outsourcing
Less than $10,000
Oct. 2024 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"COLD CALL CREW (SMC-PRIVATE) LIMITED is the best company. Trust them, and you'll get results."
Jul 14, 2025
Owner, Consultica CA
Shoail Sudheer
Verified
Business services
Canada
1-10 Employees
Phone Interview
Verified
COLD CALL CREW (SMC-PRIVATE) LIMITED provides sales outsourcing and call center services for a business services company. The team helps the client with sales and cold-calling, and handles telecomms.
Thanks to COLD CALL CREW (SMC-PRIVATE) LIMITED's work, the client has seen a 20% increase in sales. The team communicates efficiently via Pumble, provides timely items, and stays within budget. COLD CALL CREW (SMC-PRIVATE) LIMITED's cold calling skills and ability to increase sales are unique.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the CEO of Consultica, a business services company. We help our clients with sales, customer support, website design, and marketing.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with COLD CALL CREW (SMC-PRIVATE) LIMITED?
We needed help increasing sales.
SOLUTION
What was the scope of their involvement?
COLD CALL CREW (SMC-PRIVATE) LIMITED provides us with sales outsourcing services. We give the team our requirements, documentation, training, and scripts, and they help us with telecomms and other providers. We started with five agents.
What is the team composition?
We work with Hanan (Founder & CEO) and a team lead. We've begun with five agents.
How did you come to work with COLD CALL CREW (SMC-PRIVATE) LIMITED?
A good friend referred me to COLD CALL CREW (SMC-PRIVATE) LIMITED. The team gave me a quick response and met my requirements.
How much have you invested with them?
We've spent under $10,000.
What is the status of this engagement?
We started working together in October 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've seen a 20% increase in sales since partnering with COLD CALL CREW (SMC-PRIVATE) LIMITED.
How did COLD CALL CREW (SMC-PRIVATE) LIMITED perform from a project management standpoint?
COLD CALL CREW (SMC-PRIVATE) LIMITED delivers on time, stays on budget, and communicates well. We use Pumble to communicate.
What did you find most impressive about them?
COLD CALL CREW (SMC-PRIVATE) LIMITED is good at cold calling and increasing sales.
Are there any areas they could improve?
No. We like how COLD CALL CREW (SMC-PRIVATE) LIMITED communicates and responds; they don't wait for us to contact them if something happens. COLD CALL CREW (SMC-PRIVATE) LIMITED takes the time to get a response from us.
Do you have any advice for potential customers?
COLD CALL CREW (SMC-PRIVATE) LIMITED is the best company. Trust them, and you'll get results. They're good at their job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Sales & Call Center Services for Accounting Solutions Co
Call Center ServicesSales Outsourcing
Confidential
May 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"COLD CALL CREW (SMC-PRIVATE) LIMITED invites a lot of direct involvement and engagement."
Jun 12, 2025
Principal Consultant, Suite Solutions Group
Tim Wallace
Verified
Business services
Seattle, Washington
1-10 Employees
Online Review
Verified
COLD CALL CREW (SMC-PRIVATE) LIMITED provides call center services and sales outsourcing for an accounting solutions company. The team contacts leads via phone, email, and social media to book sales calls.
COLD CALL CREW (SMC-PRIVATE) LIMITED's efforts have resulted in 50 sales calls booked in two months. The team's excellent project management and effective communication have contributed to the project's success. COLD CALL CREW (SMC-PRIVATE) LIMITED's personalized approach stands out.
BACKGROUND
Introduce your business and what you do there.
I'm the principal consultant at Suite Solutions Group. We deliver tailored accounting solutions designed to meet our customers' unique objectives.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with COLD CALL CREW (SMC-PRIVATE) LIMITED?
We needed help connecting with new prospective clients and getting calls on the calendar.
SOLUTION
What was the scope of their involvement?
They searched for qualified businesses and reached out about possible needs, pain points, and service gaps that we could fill. They use phone, email, and social connections to reach out to these qualified businesses.
How did you come to work with COLD CALL CREW (SMC-PRIVATE) LIMITED?
We found them through an online search. We chose them over other options because they had great communication and actively understood our business and services.
What is the status of this engagement?
We started working together in May 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Within one month, we had calls booked. COLD CALL CREW (SMC-PRIVATE) LIMITED has booked 50 calls in two months.
How did COLD CALL CREW (SMC-PRIVATE) LIMITED perform from a project management standpoint?
Their project management is great. They have a dedicated project manager. We communicate via email and messaging.
What did you find most impressive about them?
Their personalized approach is impressive. COLD CALL CREW (SMC-PRIVATE) LIMITED invites a lot of direct involvement and engagement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Back Office Support for Corporate Catering Solutions Firm
Back Office OutsourcingCustomer Service OutsourcingSales Outsourcing
$200,000 to $999,999
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They're always on time and responsive."
Jan 8, 2025
CEO, Eyrice Soft Inc. DBA CaterValley
Idris Eyrice
Verified
Other industries
San Jose, California
1-10 Employees
Online Review
Verified
Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research.
Cold Call Crew has been a huge plus for the client. They continue to maintain and support a remote team that works well as an in-house team, and internal stakeholders are particularly impressed with the service provider's agility and solutions-forward approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Eyrice Soft Inc. DBA CaterValley
Describe what your company does in a single sentence.
Corporate catering solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Cold Call Crew to accomplish?
Appointment Setting
Vendor Onboarding
Web Research
SOLUTION
How did you find Cold Call Crew?
Referral
Why did you select Cold Call Crew over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Cold Call Crew were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Cold cold Crew has always been a huge plus for our company. They setup a team for us and they started to work as if they reside in the US. They are always present during their working schedule, super responsive and quick at finding solutions. I am really happy with their work. I highly recommand anyone who needs webresearching, cold calling/emailing, vendor onboarding and many similar fields.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They are very good at finding prospect data and creating leads. Restaurant onboarding team is very good at finding quality restaurant and creating their menus.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're always on time and responsive.
What was your primary form of communication with Cold Call Crew?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They work just like they are here in america, I don't feel any difference.
Are there any areas for improvement or something Cold Call Crew could have done differently?
Not at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-4 of
4 Reviews
What Sets Us Apart
Outcome-Focused Approach
We measure success by your results, not our activity. Every campaign is designed to generate qualified meetings, not empty metrics.
Real-Time Visibility
Clients track performance live through custom dashboards. Transparency is our default.
Flexible Engagement Models
Whether it’s one SDR or a full support team, you get scalable solutions without the cost of in-house hiring
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.
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