Web Development for Real Estate Firm
- Web Development
- Less than $10,000
- Aug. - Nov. 2020
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 4.5
- Willing to Refer
- 5.0
"The project was finished before the deadline, and everything was executed perfectly."
- Real estate
- Pune, India
- 11-50 Employees
- Online Review
- Verified
CloudTrains Technologies performed customizations on the website of a real estate firm. This involved redesigning efforts, CRM enhancements, and digital marketing services.
As a result of this engagement, the client saw improvements in overall site performance, including a boost in traffic and a decrease in bounce rate. CloudTrains Technologies communicated frequently, providing updates and feedback. The team was knowledgeable, reliable, and punctual all throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a Real-Estate company which enhances India's latest real estate with the latest property and market insights to help make your property decisions easier.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire CloudTrains Technologies, and what were your goals?
We were looking for a technology partner that could assist us in the development of our fully customised website along with inbuilt CRM. We were looking for a partner that could perform a quality, reliable, and intuitive website redesign, in accordance with modern standards, as our previous website was outdated and it performed badly in terms of lead generation and performances. Our new website was presentational, however, it required complexity as we have various products, categories, a mega menu, and a number of elements in the navigations, all of which needed to be properly and intuitively positioned.
CloudTrains entered the story as a trustworthy, all-encompassing partner that performed complete planning, prototyping, and time-lining of our website's design and development. Also, they created custom graphic designs and illustrations for the website and our company's branding, such as roll-up, fair, and billboard visuals. Besides, after the website was officially live, we began executing predefined digital marketing strategies, especially focused on search engine optimization of the website.
SOLUTION
How did you select this vendor and what were the deciding factors?
We initially searched for a web & mobile app agency that can help us in our website's redesign and enhance our ratings & lead generation parameter, which is where we have discovered CloudTrains. At first, we were drawn by the looks and informativeness of their website. We contacted some of their previous clients, and after we've heard their feedback, we decided to contact CloudTrains.
Upon sending an official inquiry, we received their response promptly and were very satisfied with the extent of their offer, in terms of the transparent explanations and pricing. Of course, the cost itself played one of the main roles in our choosing. We have found the price to be fair and reasonable, and after we had the initial meeting with the team and saw their energy, brainstorming, and communication, we settled for CloudTrains as our IT & technology partner.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We initiated our cooperation with in-depth ideation of all required processes. CloudTrains's management team drafted a timeline of processes and outlined a schedule of when all segments of the project ought to be completed. They created a detailed and clearly defined plan for every aspect of the project and stuck to it until the very last day. The project began with initial prototypes of the website flow and the designs for all individual pages. Upon completing each page design, I received access to Figma where I had the chance to see and leave feedback on the looks, which I found to be amazing I had the opportunity to participate in the design process itself. When all pages were designed, the project forwarded into development.
During this stage, I was granted access to the staging server where I could observe the progress of the website's development. After the website is finalised and live, CloudTrains's Digital Marketing team began with search engine optimization in order to ensure the best positioning of our website for the desired keywords. Throughout all this time I was in constant contact with the project manager, as well as design and development team members who worked on our website. We had great communication, transparent, effortless, and beneficial, and we were in contact via Zoom calls, emails, phone calls meetings whenever necessary. CloudTrains also uses great project management tools that helped me keep track of the project's stages.
How many people from the vendor's team worked with you, and what were their positions?
I was mainly in contact with the project manager assigned to me, as well as the company's CEO (Tripti Tiwari) who was available and ready to resolve all my questions and doubts. Also, I was in contact with the web designer, graphic designer, and front-end and back-end developer who worked on our website's redesign, and in later stages, I worked with the digital marketing and SEO specialists, regarding the website's SEO optimization and marketing on social media.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After the website was redesigned, we saw a rise in website traffic, a drop in bounce rate, and overall better user experience and site performance. We received positive feedback from market, and all that in the perfect timing just before the peak of the season.
Describe their project management style, including communication tools and timeliness.
Communication with the CloudTrains's team was excellent. They were very transparent, straightforward, and involved in the very development of our concepts, and overall brand. They helped us verbalize our ideas and turn them into life, but were also candid and conscientious to aid us to create a wonderful web presence for our brand. They showed competence and reliability, and we were satisfied with their level of expertise and feedback. It was really important for us to be able to participate in the entire project and to be involved in the website creation, and the entire team made that possible.
What did you find most impressive or unique about this company?
What we found the most impressive about CloudTrains was their involvement, knowledge, and transparency throughout all the steps in the project. They understood our needs and helped us streamline the project in the best direction for our company and brand, and provided us with a fully personalised approach to the project.
Are there any areas for improvement or something they could have done differently?
We are really satisfied with how everything turned out, from the website's design and development to the nuances regarding our communication with the CloudTrains's team. The project was finished before the deadline, and everything was executed perfectly.
RATINGS
-
Quality
5.0Service & Deliverables
"They’re experts in IT."
-
Schedule
5.0On time / deadlines
"They really know what they are doing, and that they are willing to find solutions to problems."
-
Cost
4.5Value / within estimates
"Cost is little-high but reasonable & match with quality."
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Willing to Refer
5.0NPS
"The entire team is always happy to answer all my questions, meet my needs, and met deadline. If someone looking for tech partner, Contact them !