Charlesworth Group

BACKGROUND

Please describe your company and position.

I am the Deputy Manager of Voxtab

Describe what your company does in a single sentence.

We provide transcription, voiceover, captioning, and subtitling services for people, businesses, and institutions worldwide. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charlesworth Group to accomplish?

• We wanted to improve Voxtab’s visibility on Google and attract more organic traffic from around the world. The goal was to get better keyword rankings and bring in more qualified leads for our transcription, voiceover, and subtitling services.

SOLUTION

How did you find Charlesworth Group?

LinkedIn search

Why did you select Charlesworth Group over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Charlesworth Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Charlesworth started by doing a detailed audit of our website to identify what could be improved technically and structurally. They optimized our main service pages, developed a solid keyword strategy for international markets, and gave us clear content recommendations to help our pages rank better.

They also handled monthly performance tracking and reports, keeping us updated on what was working and what needed tweaking. The main deliverables included keyword mapping, metadata optimization, audit reports, and regular link-building updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By the end of the project, we saw around a 40% jump in organic traffic and better rankings for several key terms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-structured and proactive. 

What was your primary form of communication with Charlesworth Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their strategic approach and deep understanding of SEO for service-oriented businesses. They combined data insights with practical recommendations that directly improved our website performance.

Are there any areas for improvement or something Charlesworth Group could have done differently?

Overall, the collaboration was very positive.