Conversion Optimization Ecommerce Marketing Marketing Strategy
$10,000 to $49,999
Sep. - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their client delivery was impeccable."

Dec 16, 2024

Marketing Director, Your Warranty Team

Joey Reinhart

Automotive
Calgary, Alberta
11-50 Employees
Online Review
Verified

Catch Communications created a digital adoption plan for a surface protective company. They evaluated the client's tech stack and provided strategies to improve operations and digital marketing efforts.

Catch Communications helped the client achieve a 20% year-over-year growth in gross sales, a 15% boost in average order value, and a 3% conversion rate surge. They also achieved a ROAS of 3 and reduced manual tasks by 30%. Moreover, the team was organized and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Your Warranty Team

Describe what your company does in a single sentence.

Surface Protective Solutions is an innovative manufacturer, retailer and wholesaler of protective coatings and automotive detailing products that aims to change the status quo by providing products that perform as advertised.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Catch Communications to accomplish?

Digital Adoption Plan

SOLUTION

How did you find Catch Communications?

Referral

Why did you select Catch Communications over others?

Referred to me

How many teammates from Catch Communications were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Catch Communications was connected with us under a CDAP grant to create a Digital Adoption Plan. To carry this out, they did an in-depth dive into our current tech stack and found efficiencies and ways to make operations easier, strategies to help us grow in different verticals, and optimize our digital marketing efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Grow Gross Sales by 20% YOY
Achieve a minimum ROAS of 3
Increase AOV by 15%
Improve our conversion rate by 2%
Cut down on manual tasks with automation by 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Catch Communications went above and beyond to help us hit internal deadlines. Even when Anita went on vacation, she was responsive and made sure that we had everything we needed to carry on every step of the way! They were organized, everything was straightforward and made it a breeze to work with. Their client delivery was impeccable.

What was your primary form of communication with Catch Communications?

Virtual Meeting

What did you find most impressive or unique about this company?

I really enjoyed their consultative approach. When meeting with them, they were always relatable and asked great questions to help shape their flawless service delivery.

Are there any areas for improvement or something Catch Communications could have done differently?

None that I can think of!

RATINGS

5.0

"Couldn't ask for a better digital agency to work with!"

Catch Communications

Empowering Growth Through Strategic Marketing

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