Capitol Tech Solutions

BACKGROUND

Please describe your company and position.

I am the Communications Director of California Manufacturers & Technology Association

Describe what your company does in a single sentence.

Political advocacy for the manufacturing and technology industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capitol Tech Solutions to accomplish?

• Improve the UX on our site
• Optimize mobile version
• Make the backend easier to edit

SOLUTION

How did you find Capitol Tech Solutions?

Existing relationship!

Why did you select Capitol Tech Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Capitol Tech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main objectives:
Simplify the overall site while keeping existing graphics/animations 
Improve backend accessibility 
Optimize the site to be more mobile friendly 

We asked the CTS team to redesign key parts of our website to be visually more modern, clean, and mobile-friendly. We needed certain pages like our blog and membership lists to be easier to locate on the site, easier to edit on the backend, and reduce click-throughs to access content. Essentially, our site needed a facelift! We also asked CTS to ensure we met all ADA requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Mobile-friendly optimization
• Easier backend editing
• A more modern, clean overall design
• ADA compliance

All were met!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delayed longer than we expected, but this was understandable due to the site having more backend challenges than either of us expected. Items were delivered on time, although it often felt as though we could have sped up certain processes if we didn't have to go through so many individuals via email. Overall, we were happy with the timeline as the result was perfect. 

What was your primary form of communication with Capitol Tech Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The team is incredibly patient with the back-and-forth and answering questions! Everyone we were connected with was great to work with. Kudos to Leah for the design elements and bringing our vision to life with minimal examples. She nailed it. 

Are there any areas for improvement or something Capitol Tech Solutions could have done differently?

We had a brief online training session after our site went live. This was helpful, but it was difficult to know all the questions we'd have when we hadn't had time to try editing much on the backend ourselves yet. It would have helped to have a brief 15-minute intro to the new site, and then maybe the full training session a few days later. I found myself with few quesitons on the training call, and then had to email a bunch of them the next day once I'd had time to explore the site myself. A secondary call later on could help reduce the post-launch email back-and-forth if there isn't a lot of time to review before the training. 

BACKGROUND

Please describe your company and position.

I am the Senior Manager Of Performance And Data Analytics of InspireNOLA Charter Schools

Describe what your company does in a single sentence.

We are a Charter School Network with 7 schools under management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capitol Tech Solutions to accomplish?

• Modernize and enhance InspireNOLA’s PowerSchool workflows through custom, PowerSchool-compatible solutions
• Improve visibility into student behavior trends, discipline patterns, and intervention needs across multiple campuses
• Eliminate manual data compilation and reduce reporting inconsistencies related to student behavior incidents
• Provide administrators with accurate, real-time behavior data to support informed decision-making
• Develop a comprehensive School Behavior Report that consolidates and streamlines incident reporting
• Create a fully customized Individual Graduation Plan (IGP) system to track academic progress, course completion, and graduation readiness
• Improve data accuracy and efficiency for counselors managing student academic plans
• Deliver intuitive, user-friendly interfaces for both staff and students within PowerSchool
• Enable a more data-driven approach to student monitoring and intervention planning
• Ensure compliance with state reporting and graduation planning requirements across the charter network

SOLUTION

How did you find Capitol Tech Solutions?

• Online Search
• From PowerSchool

Why did you select Capitol Tech Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Capitol Tech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lorena and Tim setup a virtual meeting anytime we have a new project so they are clear on what we need and what services they can provide to meet those needs. After the meeting we get a proposal for the scope of work that will be done with the hours needed to complete the projects and the cost. Once approved I have found the project starts right away.  During the projects and either Lorena or Tim reach out to say how things are going and once things are complete we have another virtual meeting to ensure I know how to use the product and can pass that information on to other employees. The 2 main projects the team recently completed were the Individualized Growth Plan required by our Department of Education and a plugin that fills out the appropriate behavior form on the approved state Form A.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in time required to generate school-wide and network-wide behavior reports
• Elimination of manual data compilation and spreadsheet-based reporting processes
• Increased accuracy and consistency of behavior and discipline data across campuses
• Improved administrator access to real-time student behavior insights
• Higher adoption and usage rates of the custom Behavior Report by school leadership teams
• Reduced data entry errors within behavior and discipline records
• Increased counselor efficiency in creating and maintaining Individual Graduation Plans (IGPs)
• Improved on-time completion rates of IGPs for enrolled students
• Greater visibility into student graduation readiness and course completion status
• Improved compliance with state reporting and graduation planning requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tim and Lorena always meet our time frame needs even when there is a quick turnaround. Anytime I had a question about one of the plug-ins or customizations, I would hear back from them quickly, and Tim would send me an example of what the changes would look like.  Also what is great is if there is an update with a product we have they let us know and provide the link to update the product.

What was your primary form of communication with Capitol Tech Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There are many things I find impressive or unique about this company especially with the staff who I have worked with, Lorena and Tim, and that is why I recommend them to people anytime I can.  First of all not many companies have employees that will setup a time to meet with you after normal hours which needed to happen in our case as I was dealing with state reporting during the day and needed to meet after hours and the team had no issue it with this.  I also find it unique and impressive to have such a talented engineer, Tim, who is able to fullfil any needs I might have with regards to PowerSchool solutions. Tim has taught me a lot just through the virtual meetings and emails and has saved us a lot of time and made sure we are doing things in a state compliant manner.  Anytime I hear from Lorena and Tim they ask how things are going and you can tell they care about their customers and would go the extra mile to ensure everything is correct.

Are there any areas for improvement or something Capitol Tech Solutions could have done differently?

I have absolutely no areas for improvement for Capital Tech Solutions as Lorena and Tim met all my expectations and then some. I really wish other orgaiziatrions worked like this as it would make processes more efficient, reliable and enjoyable to work with.

BACKGROUND

Please describe your company and position.

I am the Deputy Director of Firefighters Burn Institute

Describe what your company does in a single sentence.

The Firefighters Burn Institute is a non-profit 501(c)3 organization that provids recovery programs for burn survivors; promotes fire and burn prevention through public education; funds education for medical burn team professionals, firefighters, and burn survivors; and supports burn treatment and rehabilitation research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capitol Tech Solutions to accomplish?

• Improve accessibility by delivering a WCAG 2.1 AA–compliant website usable by all audiences
• Simplify ongoing site management by providing a flexible, easy-to-maintain WordPress content structure for FFBI staff
• Deliver a secure and reliable platform that supports FFBI’s long-term outreach, fundraising, and awareness goals
• Redesign FFBI’s website to create a modern, visually compelling digital presence that reflects the organization’s mission and impact
• Enhance user experience through intuitive navigation, clear calls-to-action, and streamlined content organization
• Increase community engagement by making it easier for users to find resources, learn about events, and support FFBI through donations
• Optimize mobile responsiveness and cross-browser compatibility across all major devices and platforms

SOLUTION

How did you find Capitol Tech Solutions?

Online Search

Why did you select Capitol Tech Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Capitol Tech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and development of a new website built within WordPress. Website includes 40 pages, stock images, plugin functionality, accessibility requirements, website maintenance and hosting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved accessibility compliance, meeting WCAG 2.1 AA standards across all core website pages

Increased mobile usability and performance across smartphones and tablets

Higher engagement with key calls-to-action, including donations and event exploration

Improved donation workflow efficiency, reducing friction for supporters completing contributions

Faster content updates and reduced administrative effort for FFBI staff through WordPress CMS enhancements

Improved content discoverability through clearer navigation and information hierarchy

Consistent user experience and functionality across all major browsers and devices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Project Coordinator assigned to our project was phenomenal. She was extremely organized, professional, and easy to work with. I appreciated her thoroughness and attention to detail throughout the entire process. Our project was completed on time, in line with the agreed-upon timeline.

What was your primary form of communication with Capitol Tech Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was highly impressed by the exceptional organization, attention to detail, and prompt responsiveness demonstrated by all staff involved in the project.

Are there any areas for improvement or something Capitol Tech Solutions could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am a Manager at eFundraising Connections

Describe what your company does in a single sentence.

We are an online fundraising platform specializing in political campaigns.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capitol Tech Solutions to accomplish?

• Modernize and scale the eFund Connect platform by migrating from legacy on-premises infrastructure to a secure, cloud-based Azure architecture capable of supporting growth and high transaction volumes.
• Improve data integrity, security, and performance through a redesigned application architecture, optimized relational database model, enhanced APIs, and validated legacy data migration with zero downtime.
• Enable advanced reporting and analytics by centralizing operational data into a data warehouse using Azure Data Factory, supporting long-term insights, compliance, and business intelligence needs.
• Provide a fully integrated digital ecosystem by developing and maintaining the public website, custom web crawler, hosting infrastructure, and CRM (HubSpot) integrations to support fundraising, outreach, and operational efficiency.
• Support ongoing growth and engagement through continuous platform maintenance, performance optimization, online advertising support, and documented processes that ensure long-term sustainability and adaptability.
• Design, develop, host, and maintain a secure, high-performing website that supports fundraising operations, integrates with the eFund Connect platform and HubSpot CRM, and delivers a reliable, accessible user experience for donors and administrators.
• Plan, manage, and optimize online advertising campaigns to drive qualified traffic to the platform and website, increase engagement and conversions, and support sustained growth through data-driven targeting, tracking, and performance reporting.

SOLUTION

How did you find Capitol Tech Solutions?

Referral

Why did you select Capitol Tech Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Modernize and scale the eFund Connect platform by migrating from legacy on-premises infrastructure to a secure, cloud-based Azure architecture capable of supporting growth and high transaction volumes.
• Improve data integrity, security, and performance through a redesigned application architecture, optimized relational database model, enhanced APIs, and validated legacy data migration with zero downtime.
• Enable advanced reporting and analytics by centralizing operational data into a data warehouse using Azure Data Factory, supporting long-term insights, compliance, and business intelligence needs.
• Provide a fully integrated digital ecosystem by developing and maintaining the public website, custom web crawler, hosting infrastructure, and CRM (HubSpot) integrations to support fundraising, outreach, and operational efficiency.
• Support ongoing growth and engagement through continuous platform maintenance, performance optimization, online advertising support, and documented processes that ensure long-term sustainability and adaptability.
• Design, develop, host, and maintain a secure, high-performing website that supports fundraising operations, integrates with the eFund Connect platform and HubSpot CRM, and delivers a reliable, accessible user experience for donors and administrators.
• Plan, manage, and optimize online advertising campaigns to drive qualified traffic to the platform and website, increase engagement and conversions, and support sustained growth through data-driven targeting, tracking, and performance reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The eFund Connect platform processes $30M+ in political contributions annually across 1,500+ active accounts in 30+ states, demonstrating scalability, reliability, and sustained platform adoption.
• The modernization effort delivered a zero-downtime migration and significantly improved application performance and stability, enabling consistent high-volume transaction processing during peak election cycles.
• Cloud migration and database optimization reduced manual data handling and improved processing efficiency through automated validation, centralized data pipelines, and optimized SQL performance.
• The redesigned website and integrated advertising efforts increased qualified traffic and donor engagement, supporting higher conversion rates and sustained growth in online fundraising activity.
• With 10+ years of continuous support and enhancement by CTS, the platform demonstrates long-term maintainability, scalability, and client trust, supported by comprehensive documentation and ongoing optimization.

The modernization effort delivered a zero-downtime migration and significantly improved application performance and stability, enabling consistent high-volume transaction processing during peak election cycles.

Cloud migration and database optimization reduced manual data handling and improved processing efficiency through automated validation, centralized data pipelines, and optimized SQL performance.

The redesigned website and integrated advertising efforts increased qualified traffic and donor engagement, supporting higher conversion rates and sustained growth in online fundraising activity.

With 10+ years of continuous support and enhancement by CTS, the platform demonstrates long-term maintainability, scalability, and client trust, supported by comprehensive documentation and ongoing optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Capitol Tech Solutions has consistently demonstrated exceptional project management throughout our long-term engagement. They run highly structured projects with clear milestones, transparent communication, and proactive planning, ensuring initiatives stay on schedule and were delivered without disruption to our users. CTS was extremely responsive to our needs, taking time to understand business priorities and adapting quickly when timelines, scope, or requirements shifted. They provided regular status updates, clearly outlined risks and mitigation strategies, and always approached challenges collaboratively. Their ability to balance strategic planning with day-to-day responsiveness gave us complete confidence in both their process and execution. Overall, CTS not only delivered on time, but continuously went above and beyond to support our growth, stability, and long-term success.

What was your primary form of communication with Capitol Tech Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Capitol Tech Solutions is the rare combination of deep technical expertise, strategic thinking, and true partnership. They don’t just execute work, they take real ownership of outcomes, consistently bringing forward thoughtful recommendations that enhance performance, security, and usability. Their ability to modernize and support a highly complex platform with zero downtime, while maintaining reliability during high-volume cycles, truly sets them apart.

Equally impressive is their people. CTS clearly has strong employee retention, and it shows in the continuity, depth of knowledge, and trust they’ve built with our team. Several of the same key team members have supported our platform for many years, which has resulted in smoother communication, faster problem solving, and a true sense that they are invested in our long-term success. That level of stability, combined with transparency, responsiveness, and adaptability, makes CTS a uniquely valuable partner.

Are there any areas for improvement or something Capitol Tech Solutions could have done differently?

They operate with a highly collaborative and responsive style, which works extremely well, and as initiatives grow, adding even more standardized templates, checklists, or automated communication tools could make things even more streamlined.

BACKGROUND

Please describe your company and position.

I am the Business Development of Capitol Energy Systems

Describe what your company does in a single sentence.

Energy Management systems for schools, churches, and small commercial buildings

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capitol Tech Solutions to accomplish?

• CTS modernized Capitol Energy Systems’ .NET IoT platform and Azure database for scale and reliability, enabling centralized K-12 HVAC control with real-time analytics and an intuitive UI—while also designing and building their website.

SOLUTION

How did you find Capitol Tech Solutions?

Referral

Why did you select Capitol Tech Solutions over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Capitol Tech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Capitol Tech Solutions modernized and optimized Capitol Energy Systems’ .NET IoT platform that remotely manages HVAC systems across thousands of K-12 classrooms. Our team enhanced system architecture and performance to reliably process over 1 million API requests per day, improved Azure database efficiency and scalability, strengthened data handling for real-time analytics, and ensured stable communication via web APIs and JSON. We also improved the user experience with a modern, intuitive web interface and designed and built Capitol Energy Systems’ public-facing website to better showcase the platform and support their continued growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Supported 1M+ API requests per day with reliable performance

30–50% faster database query performance after Azure optimization

Significant reduction in downtime / system latency, improving platform stability

Improved energy management efficiency through centralized HVAC control

Higher user satisfaction from a modern, intuitive interface and web experience

30–50% faster database query performance after Azure optimization

Significant reduction in downtime / system latency, improving platform stability

Improved energy management efficiency through centralized HVAC control

Higher user satisfaction from a modern, intuitive interface and web experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were happy with their project management, communication, and they were on time with deliverables

What was your primary form of communication with Capitol Tech Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very easy to work with.

Are there any areas for improvement or something Capitol Tech Solutions could have done differently?

Nothing that I can think of

BACKGROUND

Please describe your company and your position there.

CREtelligent provides information and reports to commercial real estate stakeholders that they consume to understand risks associated with their CRE assets. I am the marketing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capitol Tech Solutions?

CREtelligent has been growing and expanding both organically and through acquisitions, and needed a more robust CRM system and supporting marketing automation system. CTS helped with data mapping and migration from legacy ZoHo platform, set up and implementation of HubSpot CRM, Marketing Hub, and Service Hub. Also trained staff on applications and serve as a backup support on an ongoing basis.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by HubSpot as reputable third party vendor. Competitive proposal.

Describe the project in detail and walk through the stages of the project.

• Initial Project planning and scoping
• Data mapping
• ZoHo field mapping to Hubspot
• Data migration
• Integrations/APIs
• Website, order tracker (internally built system)
• Build out automated workflows (lead assignments, routing, notices etc)
• Train sales, support and marketing staff on respective apps. staff
• On-going support/Technical consultation - Website hosting/technical support

How many resources from the vendor's team worked with you, and what were their positions?

Primarily 2 key resources: Account management Project management

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

CREtelligent successfully implemented HubSpot CRM, Marketing Hub in a timely manner. The Service Hub followed shortly after. Data migration from ZoHo and connecting to our internal order tracking system could have been a problem, but the CTS team successfully connect all critical systems/data.

How effective was the workflow between your team and theirs?

Very effective. Weekly and daily check-in during implementation against a plan, and then weekly on an ongoing basis as part of our support. They are an extension of our team.

What did you find most impressive or unique about this company?

Their technical competence has been very valuable. Capitol Tech Solutions is technically competent.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a haircutting shop. We’re a new concept that combines a barbershop and a salon to provide a musical experience. When you step into our salon, it feels like a small music venue.

We offer three separate experiences in different rooms, and everybody shares the same music using a new technology that we’ve integrated into the chairs. Customers can feel the bass, middle, and treble of each song.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capitol Tech Solutions?

We wanted to create an interactive communication route with clients and give clients the opportunity to have personalized music experiences.

SOLUTION

What was the scope of their involvement?

Capitol Tech Solutions has helped us build the WordPress site and create our vision from the ground up. They’re a real partner from the creative side. The team brings a lot of ideas to the table.

Initially, we had several meetings before the process. We’ve test-driven various platforms through social media sites and Google and done a great deal of API work. We’re using Booker and MINDBODY to customize the interaction.

Additionally, we just finished filming a three-and-a-half-minute commercial, which will go live in about four weeks. From there, we’ll get 30-second and 60-second condensed spots.

What is the team composition?

We have one point of contact for social media marketing, and we primarily work with another person from a content and site management perspective. Kevin (Digital Marketing Specialist) is responsible for our marketing and Marik (Customer Success Specialist) is the project manager. He’s an exceptional asset, and we feel like he’s an actual member of our team.

How much have you invested with them?

We’ve probably spent around $25,000.

What is the status of this engagement?

We began our partnership with them in 2018, and we’re continually working on modifying and enhancing our engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started the business during COVID-19 and had to shut down and reopen three times. We’re finally fortifying the building blocks of growth under our feet. It’s been more challenging than we’d ever imagined, but we hit the break-even point about three months ago.

Overall, site activity has soared, and we have a significant number of retentions. We’re very pleased with the results so far and are starting to see the business grow exponentially.

How did Capitol Tech Solutions perform from a project management standpoint?

They’ve been extremely conscientious about doing exactly what they were contracted to do. I can’t think of one important benchmark that hasn’t been met. They’re just great at projecting, which is rare in the amorphous world of tech.

It’s just like building a home — you realize halfway through that you want another 50 things, so the cost goes up. However, Capitol Tech Solutions keeps the horizon clear in front of us. We’ve been able to navigate all the changes without surprises, and the deliverables are precisely what we anticipated. It’s probably the best outcome we could’ve forecasted.

We communicate through email, Zoom, Google Meet, and text. It’s a very personalized experience. Marik does a phenomenal job. He continually advocates for timelines and is in constant communication. Overall, they’ve been collaborative partners during the whole process.

What did you find most impressive about them?

Their execution and timeliness are far above average. Capitol Tech Solutions are exceptional at laying out the goals, establishing the goal line, and moving methodically to get there.

Are there any areas they could improve?

No. In hindsight, we set up to create something that didn’t exist before, so we didn’t have a clear understanding of how we’d get there. We’ve had many conversations with their team, and they’ve done a fantastic job at staying in course.

Do you have any advice for potential customers?

You’re in good hands when you work with the entire team. Everyone has a clear understanding of how to create a roadmap, set projections, and forecast benchmarks. We’ve been pleased with the entire process and team.

BACKGROUND

Please describe your company and your position there.

I am the founder of Sweet Dreams Foundation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capitol Tech Solutions, and what were your goals?

Our website has been outdated since 2012. We needed a website that would share our ministry/nonprofit that would attract donors and showcase the children we serve. Capitol Tech Solutions knew the impact a website has and generously donated their services to create a gorgeous new website!

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been searching for a volunteer to do this for years. Capitol Tech Solutions offered to give so that we can continue to serve. They went WAY above and beyond anyone that we have ever hired in the past!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our needs. From there they came up with a beautiful design that they then presented to us. They listened carefully to the needs of our organization and created a user-friendly website for children to apply for their dream bedroom and also a place where the community would want to sign up to volunteer or donate

How many people from the vendor's team worked with you, and what were their positions?

There was a whole team but I spoke mostly with the project manager. The initial person I spoke with was Robert Haney in Sales. He listened to our needs and went way above and beyond to get Sweet Dreams Foundation and a gorgeous new website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everyone is loving our new site and we are excited for this next year of growth!

Describe their project management style, including communication tools and timeliness.

We had a few zoom meetings along with email communication which was perfect! They listened to our needs thoroughly which was nice to have a team that truly listened vs needing to continuously repeat our needs. Everything was done very fast and we couldn't be more appreciative.

What did you find most impressive or unique about this company?

They listened to our needs and implemented those needs into the site. We didn't need to do revisions because they listened well from the very beginning to the heart of our organization.

Are there any areas for improvement or something they could have done differently?

So far there is nothing to improve on. We are very grateful for Capitol Tech Solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for Shimoda Law Corp., which is a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capitol Tech Solutions?

We wanted to bring in more calls and clients, so we needed help with our ad campaigns.

SOLUTION

What was the scope of their involvement?

Capitol Tech helps us manage our PPC campaigns on Google Ads. They also work on our site’s SEO. For the ads, they conducted keyword research, which they present to us for approval. Then, once we set a budget, they go ahead and put out the ads.

What is the team composition?

We mainly work with Marik (Customer Success Specialist), who acts as our account manager, and Kevin (Digital Marketing Specialist), who conducts the research and manages the ads.

How did you come to work with Capitol Tech Solutions?

We were searching online for marketing companies that worked with law firms. Capitol Tech was a local company that had the necessary experience, so we decided to contact them.

How much have you invested with them?

We’ve spent close to $5,000.

What is the status of this engagement?

The project started in February 2021 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Capitol Tech’s ads are definitely working. Thanks to their efforts, we’ve received a massive increase in calls. There’s also been an increase in the number of our site’s unique visitors and form submissions, which we’ve tracked to our ad campaigns. Overall, we’re happy with their work — they’ve proven to be a highly beneficial partner to us.

How did Capitol Tech Solutions perform from a project management standpoint?

Capitol Tech is excellent at communicating, and they’re always available. To interface, we use emails and phone calls. Each month, we have check-ins through Microsoft Teams, where they give us detailed updates through a PowerPoint presentation. As a result, we’re always aware of the performance of our ads and how many calls, clicks, and form submissions we’ve received.

[What did you find most impressive about them?

We like the way they work. They’re a relatively small company, but they’ve done an even better job than the bigger vendor we used to work with. Capitol Tech is also much more involved in the process. Furthermore, they’re a friendly team that’s very good at their job.

Are there any areas they could improve?

Honestly, I don’t think there’s anything they could do better. Capitol Tech is a fantastic team — we’ve never encountered any issues with the project.

Do you have any advice for potential customers?

Make sure you know what you want them to deliver. Additionally, give the team all the information they need to produce accurate, high-quality ads.

BACKGROUND

Please describe your company and your position there.

Rotary Club of Sacramento is a local non profit that ties business professionals with community service both domestic and internationally. I serve as the Club's Executive Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capitol Tech Solutions?

Capitol Tech Solutions begin by assisting with the rebuild of the website for our clubs largest fundraiser the Sac Century Challenge. They executed this in a professional, timely manner and the website was a hit! Soon after they took on our social media and moved from their to the full Rotary website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Initially their pricing and services met our needs. They donated a few services to start and so we were able to see the level of service they would provide.

Describe the project in detail and walk through their service package.

They took our previous Sac Century website through Wordpress and completely rebuilt it from scratch. They provided a technician who created an outline that was easy to understand. Then provide regular suggestions on updates. On a weekly basis they provide a social media schedule for approval.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with 3 team members. The CEO, Bobby Reed; from the Digital Marketing team Marik Knapp; and, Melissa Adams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since hiring Cap Tech Solutions our websites and social media platforms have become more popular. We have noticed an increase in interest by people without any ties to current members. Its been great!

How effective was the workflow between your team and theirs?

They are great with communication. Always responsive in a timely manner. The best part is they keep us on schedule with projects. Its fantastic!

What did you find most impressive or unique about this company?

What is most impressive is their ability to communicate very high level technical information in layman's terms. Also, what you get for the service they provide cannot be compared!

Are there any areas for improvement or something they could have done differently?

No.