BrokenRubik

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce business manager of a company that manufactures and sells compost bags.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BrokenRubik?

We needed help with a wide range of IT and development projects, including a full-blown WMS integration with our NetSuite system, several NetSuite updates and optimizations, a B2B portal, and other subprojects.

SOLUTION

What was the scope of their involvement?

BrokenRubik has handled everything from beginning to end on some of these projects, including testing, project management, and development. The team has delivered a WMS integration into NetSuite, a Shopify B2B portal, several customized reporting options in NetSuite, and many other NetSuite optimizations.

What was the team composition?

We’ve worked with 2–5 teammates from BrokenRubik.

How did you come to work with BrokenRubik?

I worked with BrokenRubik at my previous company and recommended them to my current company because of their excellent quality of work. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in December 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BrokenRubik has gone above and beyond. We’ve seen increased sales due to the ease of ordering for customers and automations put in place for several teams internally on daily, weekly, or monthly processes.

How did BrokenRubik perform from a project management standpoint?

BrokenRubik’s project management has been great; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed by BrokenRubik’s responsiveness, project management, and great quality of work.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Broken Rubik, and what were your goals?

We needed to improve three website from several clients in order to accomplish their goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for a staff augmentation company/software factory and we found Broken Rubik in our country.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had productive meetings and they didn't waste any time with anything and started to work. Technologies used in the projects: React, Angular and Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After working on those 3 websites our SEO metrics improved and our site speed increased by 70%.

Describe their project management style, including communication tools and timeliness.

There were no delays. They can deliver propper work.

What did you find most impressive or unique about this company?

They didn’t waste any time. That's why we're going to continue our relationship with them.

Are there any areas for improvement or something they could have done differently?

No.