Brandit360

BACKGROUND

Introduce your business and what you do there.

I’m an architect and the president of a contracting company. We build residential and commercial buildings, and our services are mainly in the construction and consulting areas. We’re a small group, but we can do pretty large-scale projects. We’ve been doing this since 2003.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brandit360?

They mainly support us with marketing, SEO, website management, social media, maintenance, analytics, and design.

SOLUTION

What was the scope of their involvement?

Brandit360 has drilled down and found the most relevant sights on how we’re positioning ourselves. They’ve worked on our image and site selection, providing sound direction so we’re only on the most relevant sites. Also, they’ve helped us with branding and our image in the industry and to the consumers.

What is the team composition?

Beyond Chantel (Founder & Creative Director), someone works on our sites and puts together the reports and documents we need.

How did you come to work with Brandit360?

I found them through a builder-developer we’d worked with. They’d worked with Chantel and her team through the Builders Association, and another developer was also working with them at the time. We reached out to her and asked what her thoughts were on Brandit360.

We had a couple of meetings with them and thought it was a good fit for us. Brandit360 was a great asset for what we wanted to achieve.

How much have you invested with them?

We’ve spent around $10,000–$15,000.

What is the status of this engagement?

We’ve been working with them for several years. We began our relationship around March 2012, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their impact has shown in the company’s growth. They’re a big part of that. Brandit360 has given us a larger breadth of exposure, which is what we needed. Since then, we’ve grown steadily.

How did Brandit360 perform from a project management standpoint?

Their performance is excellent. We don’t have problems with them in any way. They do everything we ask, and the team provides their logic on the requests that don’t make sense. It’s been an excellent relationship, and we enjoy working with them.

We usually communicate via email. When something is a bit more extensive, we bounce off ideas through phone conversations.

What did you find most impressive about them?

They have a hands-on approach and care a lot about what they do. The team is great at their job, but they also pay attention to the details and adjust to our needs. In that regard, they’re very flexible.

Additionally, Chantel is fantastic. She can sift logically through our direction and come up with solutions and sound directions for whatever campaign we’re working on. Overall, Brandit360 is a well-rounded company. They’ve helped us significantly, and they’d be a great fit for any company due to their knowledge and logic.

Are there any areas they could improve?

From a service standpoint, we haven’t had any problems. The service has been excellent, and we need more people like Chantel. 

Do you have any advice for potential customers?

Put together a program with what you’re trying to achieve so Brandit360 can formulate a path for you and plug in solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a blog called the No Sugar Baker, and I’m located in Sarasota, Florida.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brandit360?

I hired Brandit360 to spearhead my website design and development efforts.

SOLUTION

What was the scope of their involvement?

I provided Brandit360 with all the information and content they needed. They didn’t develop our website from scratch. Instead, they refreshed it and made it easy to use. They did some design work, too. They’re now focused on maintaining our platform and providing troubleshooting services when needed.

What is the team composition?

We’re working with one person from Brandit360. I think she’s a website developer, but I’m not exactly sure what’s her position.

How did you come to work with Brandit360?

I found Brandit360 online.

How much have you invested with them?

We’ve spent $5,000.

What is the status of this engagement?

We worked together from March–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have any metrics to share regarding their work.

How did Brandit360 perform from a project management standpoint?

They have an excellent project management process. Additionally, they always submit right on schedule, and they have good communication skills. We typically communicate through email.

What did you find most impressive about them?

Brandit360 has been extremely responsive and it helps that they’re US-based. I trust them in a world full of fraud; they have access to my bank accounts and credit cards, but I’ve never felt threatened by their access.

Are there any areas they could improve?

No, I’m completely satisfied with their work; Brandit360 has been wonderful.

Do you have any advice for potential customers?

Go for it and trust that Brandit360 knows the creative designs they need to make. They’re extremely helpful and responsive, and they don’t make you feel dumb for not knowing anything about technology.

BACKGROUND

Introduce your business and what you do there.

I’m an OB-GYN physician and I own my own office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brandit360?

I’m using Brandit360 to do my website and design my logo.

SOLUTION

What was the scope of their involvement?

They’re using WordPress to develop my website from the ground up. I provide them with content they can implement and the mockups and wireframes from my old website.

What is the team composition?

I work with Chantel (Founder & Creative Director).

How did you come to work with Brandit360?

I found them through MailChimp. They gave me 20 vendor options to choose from and I sent emails to five of them. Chantel was very responsive and she understood my needs right out of the box.

How much have you invested with them?

We’ve spent about $3,600.

What is the status of this engagement?

Our partnership started in June 2021, and it will probably end on October 10.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any measurable metrics at the moment, but I know the results will come after the project is done.

How did Brandit360 perform from a project management standpoint?

They’re the best company I’ve ever worked with. We typically communicate through email and phone.

What did you find most impressive about them?

We like that their services are available for small businesses, and they’re open to communicating during weeknights and weekends.

Are there any areas they could improve?

I can’t think of anything they could do better. They have amazing insight into the mind of small business owners.

Do you have any advice for potential customers?

I would advise them to fully communicate their needs and they’ll take your lead.

BACKGROUND

Please describe your company and your position there.

I am the owner of a catering company in Los Angeles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandit360, and what were your goals?

I needed full service marketing for my company. Logo, website and digital strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

The owner of Brandit360 is a foodie too so she really understood where I wanted to take my brand.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Literally 360 marketing here. From the logo design and on to the website and then integrating with MailChimp and and other 3rd party software.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with Chantel and her team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We get so much positive feedback on our logo and website. I couldn't be happier.

How effective was the workflow between your team and theirs?

Super easy, well communicated.

What did you find most impressive or unique about this company?

They offer a truly 360 degree approach to marketing.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the CEO of an environmental services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandit360?

We hired Brandit360 for a website design and then continued to use their services for marketing and advertising the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked in our area for website design companies, the fact that they were local helped the decision process.

Describe the project in detail and walk through the stages of the project.

We reviewed 3 design directions based on our future service needs. Working with the Brandit360 designers was as fluid as having them as a member of our team.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 team members, a marketing director, a brand strategist and 2 designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design is user-friendly - the creation of custom icons and graphics make the site unique.

How effective was the workflow between your team and theirs?

Brandit360 felt like a part of our team, it was a seamless integration working together.

What did you find most impressive or unique about this company?

Brandit360 felt like a part of our team, it was a seamless integration working together.

Are there any areas for improvement or something they could have done differently?

I would not change the experience.

BACKGROUND

Please describe your company and your position there.

We are the manufacturers and distributors of proprietary toys and gifts with a scientific foundation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandit360, and what were your goals?

Brand refresh (logo, messaging, etc.) and new website for our company.

SOLUTION

How did you select Brandit360?

We searched for a company that serviced locally with high recommendations.

Describe the scope of their work in detail, including any steps and the final deliverables.

They altered the brand and built a new visual identity. A new logo and brand story were created. Made the site more visually appealing but also ensured it was user-friendly, providing the ability to update and modify the website ourselves.

How many people from the Brandit360's team worked with you, and what were their positions?

We worked with the Creative Director, Brand Strategist and Marketing Director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The way they think about our product has been unlike any other agency. They were sincerely invested in their partnership with us.

Describe their project management style, including communication tools and timeliness.

They understood the needs of site visitors, how to capture their attention, and encourage them to take action.

What did you find most impressive or unique about this company?

The way they think about our product has been unlike any other agency has been impressive. They were sincerely invested in their partnership with us.

Are there any areas for improvement or something they could have done differently?

We are truly satisfied with Brandit360.

BACKGROUND

Please describe your company and your position there.

Executive Officer of The Home Builders Association of Greater Chicago.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandit360, and what were your goals?

Our website was outdated and hard to use/update. We required a vibrant, dynamic, visually appealing, easy to navigate, update and access website which allowed our members to find us locally and on multiple devices.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Brandit360 because of their expertise and having worked with many others in the building industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They reviewed our existing site and made sure we could integrate with 3rd party association software.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 members of their team, the owner who designs and develops, a Brand Strategist, a Marketing Director and a Social Media Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our membership is about people. Brandit360 gave us a site that truly reflects our values.

Describe their project management style, including communication tools and timeliness. 

Most communication is digital, always on time and within budget.

What did you find most impressive or unique about this company?

Ease of communication and availability. A level of customer service that is unheard of in the industry.

Are there any areas for improvement or something they could have done differently?

No.