BrainDonors

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Duality Technologies

Describe what your company does in a single sentence.

Duality enables organizations to run analytics and AI on sensitive data without ever exposing the data itself, using privacy-preserving computation technologies like federated learning, differential privacy, and confidential computing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainDonors to accomplish?

• Migrate from Pardot to HubSpot
• SEO/AEO project
• Partner Program in HubSpot

SOLUTION

How did you find BrainDonors?

Referral

Why did you select BrainDonors over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from BrainDonors were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I partnered with BrainDonors to upgrade my outdated Pardot implementation and migrate everything to HubSpot, where we rebuilt my entire marketing and sales operations, lifecycle stages, lead scoring, routing, automation, and reporting, into a modern, scalable, and fully aligned GTM system.

Rebuilt my GTM funnel in HubSpot

• Redesigned lifecycle stages (Lead → MQL → SAL → SQL → Opportunity)
• Implemented new lead-status fields for SDR and AE handoff
• Automated transitions and qualification rules
• Standardized definitions and operational criteria

Developed a new, intent-driven lead scoring model

• Behavioral and engagement signals
• ICP-based demographic/firmographic weighting
• Clear scoring thresholds to define MQL readiness

Automated my core marketing workflows

• Multi-stage nurture sequences
• Segmentation, suppression, and dynamic lists
• Standardized campaigns for webinars, events, outbound, and partners
• Rebuilt landing pages, emails, forms, and CTAs in HubSpot

Integrated HubSpot with my sales processes

• Full CRM synchronization and property mapping
• Automated routing, task creation, and SLA-based follow-up
• Real-time alerts for high-intent behaviors
• Pipeline hygiene rules and structured sales workflows

Introduced real reporting and attribution

• Channel and campaign performance dashboards
• Funnel conversion reporting
• Attribution models that reflect true pipeline contribution
• Leadership-ready analytics to guide future investments

Built long-term governance and documentation

• Naming conventions, data hygiene, and workflow governance
• Playbooks and internal documentation
• Training for marketing, SDR, and sales

Key Deliverables 

• Migration of my outdated Pardot system to a clean, modern HubSpot implementation
• Redesigned GTM lifecycle with automated stage transitions
• New intent-based lead scoring model
• Full set of nurture automations and segmentation logic
• Rebuilt landing pages, forms, CTAs, email templates
• Lead-routing workflows, alerts, and SDR task automation
• Campaign taxonomy and naming conventions
• Operational dashboards and attribution reporting
• Data cleanup and normalization
• Governance documentation and team training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 100% team adoption: Marketing, SDRs, and Sales all shifted from scattered spreadsheets and ad-hoc tracking to working entirely inside HubSpot.
• Eliminated Excel-based workflows: All lead lists, handoff trackers, campaign logs, and manual reporting were replaced with automated HubSpot processes and dashboards.
• Single source of truth: Every contact, company, lead status, lifecycle stage, and pipeline metric now lives in one unified system instead of split across Pardot, Salesforce, and offline files.
• Consistent lead lifecycle reporting: You can now track MQL → SAL → SQL conversions reliably for the first time because lifecycle rules and transitions are automated.
• Standardized lead routing and follow-up: SDR tasks and reminders now fire automatically, reducing manual errors and increasing response consistency.
• Real-time visibility into intent: Alerts and dashboards now surface high-intent behaviors that were previously invisible in Pardot.
• Reduction in manual operations overhead: Hours per week previously spent reconciling spreadsheets or chasing lifecycle statuses are now automated.
• Improved data hygiene: Deduplication, scoring, and property normalization produced a usable, accurate CRM foundation for the first time.
  
  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BrainDonors ran the project with tight, disciplined project management. Every phase from scoping, migration, buildout, testing, and rollout, was handled with clear timelines, structured checkpoints, and predictable communication. They delivered each major milestone on time, even when my requirements evolved or expanded as we uncovered more operational gaps.

They were highly responsive throughout the entire engagement. Any question, change request, or new need was met quickly and thoughtfully, and they consistently came back with solutions rather than workarounds. When I needed strategic guidance, they gave it. When I needed hands-on execution, they handled it. They adapted to the way I work instead of forcing a rigid agency workflow.

And beyond the execution, they were simply great partners to work with, trustworthy, collaborative, and invested in getting the system right. I genuinely loved working with them.

What was your primary form of communication with BrainDonors?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about BrainDonors was the depth of their expertise and how quickly they understood my business processes, not just the tools, but how the GTM engine needed to work end-to-end. They weren’t just executing tasks; they were thinking several steps ahead, spotting edge cases, escalating issues when something wasn’t right, and making sure every decision aligned with the broader operational goals.

Every person on the team was a true professional who clearly knew their domain inside and out. And when we hit more complex technical or architectural questions, Andrey, the owner, stepped in directly with hands-on guidance. That level of involvement and mastery is rare, and it made the entire engagement feel like working with a partner rather than a vendor.

Are there any areas for improvement or something BrainDonors could have done differently?

The experience was genuinely strong. The team was professional, responsive, and deeply knowledgeable; any small process refinements would just make an already excellent engagement even better.

BACKGROUND

Please describe your company and position.

I am the Owner of PARVA ZEMYA EOOD

Describe what your company does in a single sentence.

Offering natural beauty, personal care and household products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainDonors to accomplish?

• Full strategic and marketing plan

SOLUTION

How did you find BrainDonors?

Referral

Why did you select BrainDonors over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Brain Donors has been an outstanding experience, and they have truly exceeded my expectations in every way. From the very beginning, their team took the time to deeply understand my brand, goals, and vision. Not only did they deliver exceptional marketing and social media strategies, but they also created a design that went above and beyond anything I had envisioned for my brand. Overall the creativity and attention to detail they brought to the design work were phenomenal and I highly recommend them to anyone looking for a social media and marketing agency that goes the extra mile and brings amazing results!

PS Andrei was amazing! Big thanks!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were outstanding and still rising! expected to hit a target triple the sales soon

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, and they constantly gave me new ideas on how to improve by adding extra care and new horizons to my requests that I didn't think of.

What was your primary form of communication with BrainDonors?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Literally everything ! They are very knowledgeable, they have a lot of experience not only in sales and social media but also have amazing design ideas and strategies and this is what makes them a complete package for success! 

Are there any areas for improvement or something BrainDonors could have done differently?

Honestly, not that I can think of

BACKGROUND

Please describe your company and position.

I am the CEO of Zahara Consult

Describe what your company does in a single sentence.

We do digital marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainDonors to accomplish?

• They helped us in growing projects in the European market.
• They helped us with digital strategy.
• They helped us with growing on social media.

SOLUTION

How did you find BrainDonors?

Referral

Why did you select BrainDonors over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from BrainDonors were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrainDonors excels in creating tailored digital strategies for brands aiming to establish a strong presence in the European market. They conduct extensive market research, competitor analysis, and consumer behavior studies to devise effective strategies that align with the brand's goals and target audience. Their expertise lies in understanding cultural nuances, language preferences, and market trends, enabling brands to effectively position themselves and stand out from the competition.

Key Deliverables:

• In-depth market research and competitor analysis report
• Customized digital strategy blueprint
• Comprehensive marketing plan with specific recommendations
• Brand positioning and messaging guidelines
• Target audience profiling and segmentation
• Social Media Management
• PPC Campaigns (Launch, Creative Copies, Designs & Optimizaiton)
• Keyword research and selection
• TikTok Creative Campaigns - with both scripts, execution and promotion

By implementing their well-crafted digital marketing strategy, they have achieved remarkable outcomes for our projects, including a 300% increase in website traffic, a 150% increase in sales, and a staggering 1500% increase in brand awareness. These results showcase their ability to drive meaningful engagement, boost conversions, and significantly elevate brand visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

a 300% increase in website traffic a 150% increase in sales and a staggering 1500% increase in brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BrainDonors' project management team would maintain open lines of communication with us, keeping our team informed about the project's progress, addressing any concerns or queries promptly, and providing regular updates. All services were provided before the deadline.

What was your primary form of communication with BrainDonors?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BrainDonors has a team of creative professionals who can conceptualize and execute innovative campaigns that captivate audiences and differentiate their clients from competitors. Their ability to think outside the box and deliver fresh ideas sets them apart.

Are there any areas for improvement or something BrainDonors could have done differently?

I was beyond satisfied with everything.

BACKGROUND

Please describe your company and your position there.

I'm the managing director of a glazing company that manufacturers and supplies external envelope solutions (windows, doors, curtain walling etc.)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors, and what were your goals?

After working with an agency with no result for 3 months, we started looking for a new digital marketing agency to revive an e-commerce project. Fast forward couple months and we started seeing better than expected results.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having already worked with someone that produced no results, we were only going to work with an agency that is recommended and not selected randomly on the Internet. Deciding factors - results (from other projects), commitment and engagement to our project, capabilities.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We started with a whole website redesign followed by a strategy. After a series of design meetings we then started to implement the changes recommended by the agency.

How many resources from the vendor's team worked with you, and what were their positions?

We worked closely with 4 people from the agency - the main lead who is also founder of the company, two assistants and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Tho strategy and redesign of the website proved very successful and we started making sales pretty much straight away. General feedback is that the team is very professional and are looking after us in every single aspect. Not only that, they make sure we understand everything that comes from them.

How effective was the workflow between your team and theirs?

We had meeting every couple weeks to discuss progress. On top of that we were exchanging emails every day to track progress and make small decisions.

What did you find most impressive or unique about this company?

They are a one-stop-shop for all of our marketing needs. They were extremely professional and knowledgeable.

Are there any areas for improvement or something they could have done differently?

At this point there is nothing we feel they could have done better.

BACKGROUND

Please describe your company and your position there.

I am the manager of a consulting agency based in Sofia, which deals with the construction and development of online stores. The agency was established 4 years ago and has a wide network of partners for the development, maintenance and design of online stores.

We offer consultations for the development of online stores, support, also assistance in finding partners for some additional services needed by online retailers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

In connection with a project to build an online store and marketing strategy, we needed a trusted partner to work with on the project. The client did not have a marketing strategy, and given the scale of his business, efforts to develop an entirely new online store would be in vain.

For this reason, we contacted Brand Donors to undertake the development of a detailed marketing strategy and roadmap for achieving the company's goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the company after a recommendation from our partner who had already worked with the company. He had achieved really good results and we decided to have a conversation with them.

The main reasons for choosing them were the company's solid experience in the fashion industry, the certificates of the team members, the attitude and attention to detail.

Describe the project in detail and walk through the stages of the project.

The project included a comprehensive marketing strategy for entering two new markets - Romania and Hungary. After two meetings between the agency and our client, all aspects that the strategy should cover were discussed. Subsequently, the project was divided into two phases.

The first phase, included a basic study of the brand's objectives, scaling opportunities and possible risks, as well as competition in these markets. The second phase was related to the preparation of the strategy and roadmap with key objectives and measures for the successful implementation of each stage.

How many resources from the vendor's team worked with you, and what were their positions?

For various aspects of the strategy, we communicated with a total of 4 people from the team of Braindonors, one of them was the manager Andrey, and the other people were specialists in various fields such as Facebook, Performance Marketing and Designer.

A project manager also participated in each meeting. After each meeting, we received a summary with the most important comments and decisions. After each month, we received a report on the progress of each task, as well as the difficulties encountered in specific areas.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After completing all project tasks, we have a fully completed marketing strategy for entering new markets with all necessary aspects. Our client is extremely happy with the result of the joint work. We also received feedback on the design and functionality of the website so that it is as close as possible to the needs of potential customers.

The client already made with potential partners in the markets, which can help to improve the achieved results. The individual activities specified in the strategy are to be launched immediately after the completion of the development phase of the online store in May.

How effective was the workflow between your team and theirs?

The collaboration between the two teams was at a high professional level. We were pleased with the communication and the opportunity to work with the BrainDonors team. During the implementation of individual tasks of the project, we did not have any problems and in case of delay on our part, we received understanding and assistance.

From the beginning of the project, we had timelines and specific deadlines for implementation, which were strictly observed.

What did you find most impressive or unique about this company?

We are most impressed by the high expertise and experience of each member of the team. We received detailed explanations of each aspect of the strategy, as well as examples that proved the success of their solutions. Another aspect we were satisfied with was the excellent level of communication and compliance with all deadlines.

Are there any areas for improvement or something they could have done differently?

The only thing we can notice as a disadvantage is a fact that they work only with customers who are willing to spend solid budgets on advertising. This does not allow us to work with them on many projects because our customers are just starting online stores for which it is impossible to allocate high budgets.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder and Head of Marketing at Avo Pictures: a 360° video production agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors, and what were your goals?

We were launching an online sushi video course with pre-filmed 40 video lessons teaching sushi making from scratch. The project is targeting direct to consumer sales and we hired Brain Donors to lead the marketing and paid social media advertisement, targeting direct sales for the project.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got a recommendation for Brain Donors from another happy client of theirs. After meeting with their team and looking at their extensive portfolio and expertise, we chose to work with them on our Sushi Instructor project.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, they got familiar with our project goals and targets and made a marketing plan corresponding to that.

We integrated some changes to our sales landing page in order to improve the brand outlook and the Brain Donors team started to conceptualize the creatives needed for the digital and paid advertisement campaigns.

After executing those, they put the strategy in motion and we got great results already from week one. We keep conversating and discussing the results weekly with them, which is a very pleasant workflow.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, a social media and a paid advertising specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our main goal was to achieve more sales and we definitely did. We managed to tripple our sales numbers compared to the company we worked with before and our CPM almost halved.

How effective was the workflow between your team and theirs?

The workflow is very pleasant, we are having weekly calls to go over the results, but we can also reach out at any time if we need anything. They are very responsive.

What did you find most impressive or unique about this company?

They are all very young and motivated, but also great experts at what they do. They treat each project with care and attention and really want to achieve great results and help in the best way possible.

Are there any areas for improvement or something they could have done differently?

There is always more one can do, but there is nothing major I can think of.

BACKGROUND

Please describe your company and your position there.

I am project manager of the company Ono who are producing lightning products for high end consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We Hired Brain Donors to manage our online marketing activities and to increase our online sales using paid acquisition strategies - Facebook and Google PPC.

SOLUTION

How did you select this vendor?

We selected them as a recommendation from a company we work with.

Describe the scope of their work in detail.

They are managing our social media advertising budgets as well as creating or recreating ad creatives for our media buying. They also created a Landing page for our products which we use for the campaigns.

What was the team composition?

We communicate mostly with their Project Manager who is responsible for our company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We achieved 150% increase on the online sales once we started working together. We also improved the customer retention and decreased our Cost per acquisition.

How effective was the workflow between your team and theirs?

The workflow was very effective and smooth.

What did you find most impressive about this company?

They really pay attention on the details, especially on the technical part. The company really knows how to manage budgets and to improve our return on investments.

Is there any area for improvement or anything that could have been done differently?

So far they are doing a great job and I would say no. Of course there is always area for improvement like in every project/business/team.

BACKGROUND

Please describe your company and your position there.

I am a project manager of NG trading and my main focus is organizing all internal processes in order to get online exposure. I am arranging all internal and external communication with our partners

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We had huge issues with our previous agency regarding the spending. We were not satisfied with the transparency and the results they were bringing.

SOLUTION

How did you select this vendor?

We had good communication with Andrey and his team and received a nice feedback about their company so we decided to reach them out and see whether we have mutual opportunities for work

Describe the scope of their work in detail.

We give them full control of our online activities since the analysis which they made was very explanation. We had a lot of problems with our website and they helped us to rebuild everything and change our strategy, communication, market entry strategy and creatives

What was the team composition?

BrainDonors assigned a project manager for our team. Also, we communicated with their CMO which created the strategy for us. Also they assigned designer, video editor and performance marketing specialist for our project which we communicated mostly with our direct PM

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far we have had great communication and results. We will continue to work together since our marketing activities are not over but our overall experience is great.

How effective was the workflow between your team and theirs?

The workflow was smooth. Probably we could do it a bit faster but Andrey showed how complex everything is so all the good things take some time. We trust him and that's why we work together

What did you find most impressive about this company?

It's impressive how they have a lot of experience and explain complicated solutions in a simple way.

Is there any area for improvement or anything that could have been done differently?

There is always area for improvement but so far we have a good experience working together

BACKGROUND

Please describe your company and your position there.

I am a Business Development Manager at Complex Build. Complex Build is a real estate company in the Bulgarian real estate market, specializing in the development of properties for tourist and commercial use.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We hired BrainDonors as we wanted to change our existing website structure and design. As well as making the business more digitally savvy.

What were your goals for this project?

Our main goals were to : Generate more traffic to our website Create underlying fundamentals for future marketing activities Increase the functionality of our services Gain a better understanding & retention of our customer base

SOLUTION

How did you select BrainDonors?

I had worked closely on previous projects with Andrey, one of the co-founders of BrainDonors. We had managed social media marketing campaigns & performance bidding for mutual clients in the past.

Describe the project in detail.

It was Complex Builds's most important DTP (Transformation project) alongside rebranding. Determining all of the key business functionalities needed Developing strong digital presence in the real estate market in Bulgaria Building an entirely new business website from scratch. Incorporating best practices in both digital marketing & SEO.

What was the team composition?

I was working on behalf of Complex Build alongside few members from BrainDonors. The team was a joint between both internal and external (BrainDonors) members. Overall the team working on this project had 2 developers & a web designer, plus a marketing specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month of releasing our website, we noticed a visible difference in the traffic we generated, with an increase of more than 300% of our usual number of visits. Our content engagement KPIs were met, as users started to interact and consume more of our web-content, having increased our avg. time on page per session.

How effective was the workflow between your team and theirs?

We had great synergy between myself and team members from BrainDonors. A lot of mutual understanding and great co-working helped us deliver the project in a timely manner.

What did you find most impressive about this company?

I was really impressed by the knowledge and experience showcased by BrainDonors, both in terms of web development/design and business planning/marketing. They're a young and prosperous agency that knows sophisticated principles within the e-business environment.

Are there any areas for improvement?

Although we were extremely pleased with the work conducted by BrainDonors, there are still some areas of improvement such as: Project management, as we worked on tight deadlines there were some actions that could have been better prioritized.

BACKGROUND

Please describe your company and your position there.

Bulgaria Group is an automotive parts reseller for premium brand such as Mercedes, Porsche, Bentley, BMW, Audi and more. I'm a project manager, responsible for all online activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We were searching for a company with whom we wanted to expand our digital presence and increase our customers through the pandemic period.

What were your goals for this project?

We wanted to increase the number of leads we achieve on a weekly basis using our new website and paid advertising.

SOLUTION

How did you select BrainDonors?

I heard about Brain Donors through a recommendation from a friend who had good results working with them.

Describe the project in detail.

We created a custom landing page with a unique UX and we integrated all the leads coming up from the web with our internal systems.

What was the team composition?

I worked with both the web and marketing team so I had a project manager associated to communicate with me. A web design and marketing experts from Brain Donors helped me with the technical parts of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had an increase of 90 % of the new leads after the first week of the launch, which resulted in 50 % increase in our monthly revenue.

How effective was the workflow between your team and theirs?

The workflow was pretty smooth and they managed to achieve the necessary goals in the suggested time frame.

What did you find most impressive about this company?

I was impressed with how much research they made for my project to find the weak spots in my project. This showed me that they have a professional work approach.

Are there any areas for improvement?

For our project I did not find anything to improve on.