API & Database Creation for Art Company
- Custom Software Development
- Less than $10,000
- Jan. 2021 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 4.0
- Willing to Refer
- 5.0
"We’ve been able to rely on them and trust them to build the project while we focus on the other parts of the business."
- Arts, entertainment & music
- United States
- 1-10 Employees
- Phone Interview
- Verified
bitsCrunch was hired by an art company to develop a database and API to identify and track data from Blockchain Explorer. Their goal is to extract this data to build and improve their art marketplace.
The internal stakeholders are consistently impressed with how bitsCrunch provides support from a developer and consultancy level. The team is highly receptive to client queries and concerns, and they are able to simplify the process and engagement to accommodate the client's lack of experience.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
I’m one of the founders of ONE / OFF, and we’re a company that’s basically trying to create an ecosystem for black artists, institutions, and art workers on the blockchain — specifically focusing on NFTs (Non-Fungible Tokens).
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with bitsCrunch?
One of the things that we wanted to do is create a database where we could automatically log and track market transactions. We hired bitsCrunch to help us build out an API that would be able to pull information by tracking an Etherium wallet address, and come up with all kinds of insights and analytics off of the data.
The other thing we wanted to do was use the data as a backend, to build out this marketplace that will hopefully allow collectors to easily discover the works of artists — while simultaneously giving the artists an opportunity to give their work a little more visibility.
SOLUTION
What was the scope of their involvement?
We’re working with bitsCrunch to build out the database and API that allows us to scrape data from the block explorer, and pull the metadata associated with it. Additionally, we’re also working with them to create the frontend around the actual database that they’re helping build out, which is part of the second phase of the project and product we’re hoping to deliver.
What’s happening right now is the auditing of the database, where we check for bugs and clean up the product a bit. I’ve been able to export data to excel and it’s been in a clean enough format where I could quickly do an analysis on total sales, such as the available works of the artists and how much they’ve sold.
The next part they’re going to help us with is a quick dashboard for the database that’ll have automated charts and metrics at a glance — which will be really helpful. The biggest thing for us right now is the exportability of the database because there is a lot of general information that we can easily pull off from the data, which is great. We definitely like to leave room for experimentation and innovation.
What is the team composition?
We’re working with about 5–6 people, and our primary contact is the project manager.
How did you come to work with bitsCrunch?
The way we crossed paths was a little bit of a rabbit hole, but essentially, I came across a person that created their own database, which I was super interested in. I asked if he was willing to sell it or recreate it, but he wasn’t interested. Instead, he provided me this private Telegram group where there were a bunch of developers who were trying to create similar products.
I joined the telegram group and reached out saying I had a specific focus that was related to the product. I even said I was willing to spend money to try to have something built out — that’s when I got a direct message from bitsCrunch. It led to a series of introductions, phone calls, follow-ups, and talks about what we hoped to achieve. They talked about their own experience and demoed some of the other projects they’ve been working on in that space.
Based on those meetings, we found a high degree of confidence in their team, what they could do, and it just seemed like a good fit. That’s what ultimately led to the relationship. I wouldn’t say it was a traditional way of discovering them, but it definitely worked out.
How much have you invested with them?
So far, we’ve invested around $8,000.
What is the status of this engagement?
I believe conversations started in January 2021, and our partnership is still ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
While we don’t really have any metrics or statistics to demonstrate the impact of their work, my anecdotal feedback is that they’re really helpful and this partnership has definitely worked for us. What makes the process a little bit easier, is the ability to directly chat with them to address a problem or pose a question. They’ve just been great in terms of filling in the gaps between calls.
How did bitsCrunch perform from a project management standpoint?
We have five weekly calls, so that gives me the opportunity to see the updates, ask questions, review the product in real-time, and discuss different things. We also have a Telegram channel, so if anyone else from the team has any specific questions for us, we can easily address them there.
We use the chat to communicate in between meetings about what’s happening or if we need any clarification on something. Internally, we don’t have any project management tools, and that’s something that’s been really helpful working with the bitsCrunch team. This type of project isn’t really in our wheelhouse of expertise and we don’t have any experience in this realm. That’s why it’s been great having their team provide us with consultation and advisory on this project.
We have our ideas about how we think the system should work or function, but it’s been helpful getting some of that additional feedback from them.
What did you find most impressive about them?
Candidly, this is my first experience working with a provider on the tech side. However, I really appreciate their responsiveness and communication, as well as the speed of their delivery. They actually delivered the initial project ahead of schedule, which I think is really fantastic. Their flexible communication however is the most impressive, especially if we want to change or tweak something. They’re usually right there, ready and willing to take on that challenge or make that change.
Are there any areas they could improve?
At the moment, we’ve been very happy with the process so I don’t really have any negative feedback. The way that they’ve handled the communication has been really great, and they’re really proactive in reaching out to ask questions about the deliverables, whenever they need a little bit more help or guidance.
And in terms of how they’ve handled the project management as it relates to the flow and process of certain elements, it’s been a huge lift for us to have them on the team. We’ve been able to rely on them and trust them to build the project while we focus on the other parts of the business.
Do you have any advice for potential customers?
One of the best ways to engage with them is to have your list of questions because, for those guys, more is less as it relates to information and questions. If you’re able to air out everything that you want and do it in a way that’s both clear and constructive, it’ll help you get the most with them. They’re super receptive and that’s also what they’re looking for as it helps them create a better product for you as a client.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
4.0Value / within estimates
-
Willing to Refer
5.0NPS