Balans Social

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of STYLIDEAS

Describe what your company does in a single sentence.

STYLIDEAS invents and adapts electrical beauty product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Balans Social to accomplish?

• To create a presence in the European market with paid ads.

SOLUTION

How did you find Balans Social?

Referral

Why did you select Balans Social over others?

• Good value for cost
• Referred to me
• Very good knowledge on paid adverts.

How many teammates from Balans Social were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Balans helped our company to expand in the European market over the Q4 period.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our sales were up while working with Balans.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Balans were great while managing this project for us. They sent over KPIs, weekly stats and their opinions and feedback on ads. They responded very well and quickly in a timely matter.

What was your primary form of communication with Balans Social?

Virtual Meeting

What did you find most impressive or unique about this company?

Balans were able to create ads for us in multiple different languages in a very quick amount of time. They created the copy for these ads and were always brilliant and very on-brand.

Are there any areas for improvement or something Balans Social could have done differently?

No improvements.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of Wagamama USA

Describe what your company does in a single sentence.

Modern Asian Cuisine Restaurant Concept

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Balans Social to accomplish?

• Drive Followership and Engagement on IG
• Launch TikTok

SOLUTION

How did you find Balans Social?

Other

Why did you select Balans Social over others?

Pricing fit our budget, Good value for cost

What was the size of Balans Social’s team?

2-5 Employees

What was your primary form of communication with Balans Social?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

• Social Media Content Creation: Creating engaging and relevant content for various social media platforms, such as posts, images, videos, and stories
• Social Media Posting and Scheduling: Regularly posting and scheduling social media content across different platforms at optimal times to maximize reach and engagement.
• Social Media Community Management: Monitoring and managing interactions, comments, messages, and reviews on social media platforms to ensure timely responses, maintain a positive brand image, and build relationships
• Social Media Advertising: Planning, creating, and executing social media advertising campaigns to reach targeted audiences, increase brand awareness, drive traffic, and generate leads or sales.
• Social Media Analytics and Reporting: Analyzing social media data and metrics to measure the performance of social media campaigns, track key performance indicators (KPIs), and provide insights and recommendations for optimization.
• Social Media Influencer Partnerships: Identifying and collaborating with relevant influencers to promote the brand, and amplify reach and engagement.
• Social Media Strategy and Planning: Developing and implementing a comprehensive social media strategy that aligned with the overall marketing goals and objectives, identifies target audiences, and outlines tactics, content themes, and posting schedules.
• Social Media Crisis Management: Managing and mitigating any potential social media crises, such as negative comments, reviews, or controversies, in a timely and professional manner to
• Social Media Monitoring and Listening: Monitoring social media conversations and trends related to your brand, industry, or competitors, and using social listening tools to gather insights and opportunities for engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth of Followership Engagement of Followership

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Balans Social is an exceptional organic social media agency. Their knowledgeable team created engaging content, professionally managed our social media accounts, and optimized our strategies based on data-driven insights. 

What did you find most impressive or unique about this company?

Their commitment to our success was evident, and I highly recommend Balans Social for their exceptional service.

Are there any areas for improvement or something Balans Social could have done differently?

The geographical location didn't work long-term for content creation.

BACKGROUND

Please describe your company and position.

I am the Founder of RAINMAKR LDN

Describe what your company does in a single sentence.

RAINMAKR LONDON is a Premium Fashion Brand, who produces and retails high quality garments to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Balans Social to accomplish?

• Drive Sales
• Brand Awareness

SOLUTION

How did you find Balans Social?

Online Search

Why did you select Balans Social over others?

• Great culture fit
• Company values aligned

What was the size of Balans Social’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand Awareness
• Understand and Build Audience
• Have followers to go to the website
• Create Content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales
• Followers on Social Platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They looked after the brand's social platforms and delivered all content and posts on time. Before posting anything live there was a process, creating the content and sending it out for approval before it was pushed to live social platforms.

What was your primary form of communication with Balans Social?

• In-Person Meeting
• Virtual Meeting
• Email 
• Messaging App

What did you find most impressive or unique about this company?

They was always very professional on communication, they made it easy to contact them and work through any request in a timely fashion.

Are there any areas for improvement or something Balans Social could have done differently?

Social media is always changing and so it is very difficult to see what could be done differently, any time there was something new to discuss, Balan Social would give us the information and discuss it further.