Back Office Support Services Reviews (1), Pricing, Services & Verified Ratings

Custom Software Development Graphic Design
$200,000 to $999,999
Mar. - Sep. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I appreciate their ability to combine technical development, data handling, and creative work into a single workflow.”

Apr 16, 2026

Marketing Director, Quality Obsessions

Juan Hart

eCommerce
South - USA
51-200 Employees
Online Review
Verified

An e-commerce company hired Back Office Support Services for software development, data management, and photo editing. The team built a custom dashboard, cleaned product data, and edited 1,800+ product images.

Back Office Support Services' work reduced product upload and update time by 40%, improved listing consistency, and decreased product return rates. The team completed the project in 67 weeks, delivering milestones on time. Their technical, data, and creative expertise stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Quality Obsessions

Describe what your company does in a single sentence.

We run an eCommerce business offering a wide range of consumer and lifestyle products online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Back Office Support Services to accomplish?

We hired Outsource2india to streamline our operations by building a custom internal system, improving product data quality, and enhancing product visuals.

SOLUTION

How did you find Back Office Support Services?

Online Search

Why did you select Back Office Support Services over others?

Pricing fit our budget
Great culture fit
Referred to me

How many teammates from Back Office Support Services were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered multiple areas:
1. Software Development: Development of a custom dashboard to manage 2,500+ SKUs Features for inventory tracking, order status updates, and bulk edits
2. Data Science & Management: Cleaning and structuring product data Creating basic analytics dashboards for tracking product performance and trends
3. Creative & Photo Editing: Editing 1,800+ product images, including background removal and resizing Standardizing image formats for website consistency

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product upload and update time reduced by around 40% Improved consistency across listings Slight reduction in product return rates due to clearer visuals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed in 6–7 weeks with milestone-based delivery. Some delays occurred due to inconsistencies in the raw product data we provided.

What was your primary form of communication with Back Office Support Services?

Email or Messaging App

What did you find most impressive or unique about this company?

I appreciate their ability to combine technical development, data handling, and creative work into a single workflow without fragmentation.

Are there any areas for improvement or something Back Office Support Services could have done differently?

A stronger validation process for incoming data could have reduced rework during later stages of the project

RATINGS

5.0

Back Office Support Services