ASPEKT

BACKGROUND

Please describe your company and position.

I am the Founder of Chuga Shilajit LLC

Describe what your company does in a single sentence.

Supplement company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ASPEKT to accomplish?

• Increase customer revenue
• Create customer retention

SOLUTION

How did you find ASPEKT?

Online Search

Why did you select ASPEKT over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ASPEKT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aspekt created our email flows and campaigns. They went in and redid all of our customer retention flows, sunset flows, abandoned cart etc as well as constant campaigns 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

are revenue went from 8% of our revenue coming from our email list to about 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on top with top quality 

What was your primary form of communication with ASPEKT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate the clear communication, great value for money, and excellent deliverables and service. Great team 

Are there any areas for improvement or something ASPEKT could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the Owner of an e-commerce company 

Describe what your company does in a single sentence.

Our company specializes in owning and managing multiple e-commerce brands, providing a diverse range of products and exceptional customer service across various online marketplaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ASPEKT to accomplish?

• Developing an email marketing strategy that aligns with our brand and services.
• Enhancing the overall customer experience.
• Increasing customer retention and encouraging repeat purchases.

SOLUTION

How did you find ASPEKT?

Slack

Why did you select ASPEKT over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from ASPEKT were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with ASPEKT agency has been a highly enjoyable and productive experience. Their scope of work included the following key deliverables:

•  Email Marketing Strategy:
  • Developing and executing tailored email marketing campaigns aligned with our brand and services.
  • Segmenting our customer base for personalized messaging and targeted promotions.
• Customer Experience Enhancement:
  • Creating and implementing strategies to improve the overall customer journey and satisfaction.
  • Designing email templates and content that engage and delight our customers.
•  Customer Retention and Loyalty:
  • Implementing programs to encourage repeat purchases and build customer loyalty.
  • Analyzing customer data to identify opportunities for increasing retention rates.

ASPEKT has a solid system that provides clear visibility into their processes and the results they generate. Their organized approach includes:

• Project Suggestions: Proactively recommending multiple projects to enhance our marketing efforts.
• Biweekly Follow-up Calls: Conducting regular biweekly calls to discuss progress, address concerns, and refine strategies.
• Seamless Integration: Ensuring a smooth and efficient collaboration process, making it easy for me and my team to work with them.

Overall, ASPEKT has proven to be a reliable email marketing partner, significantly contributing to our business goals and making the experience highly rewarding. Their professionalism, structured approach, and dedication to our success have made them an invaluable asset to our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with ASPEKT agency yielded several measurable outcomes that clearly demonstrate progress and success.

•  Improved Email Deliverability:Prior to partnering with ASPEKT, we faced significant issues with the deliverability of our emails. ASPEKT implemented effective strategies that drastically improved our email deliverability rates, ensuring our communications reached our customers’ inboxes consistently.
• Increased Revenue: Through targeted email marketing campaigns and personalized customer engagement strategies, we observed a steady increase in revenue percentage each month. This consistent growth is a direct result of ASPEKT’s expertise in driving customer retention and encouraging repeat purchases.

Overall, ASPEKT’s efforts not only resolved our initial challenges but also contributed to our financial growth, reflecting their competence and effectiveness as our email marketing partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ASPEKT’s project management has been exemplary throughout our collaboration, consistently delivering items on time and responding promptly to our needs. The communication was flawless, with ASPEKT keeping us informed at every stage. When new emails were ready for review, they shared them on their system, allowing us to approve and make adjustments easily. 

After we provided our feedback, they quickly made the necessary corrections, ensuring the emails could go live without any delays. ASPEKT’s organized approach, timely deliveries, and proactive communication have made working with them a seamless and efficient experience.

What was your primary form of communication with ASPEKT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ASPEKT was their exceptional communication and the remarkable effort and design they put into their emails. Their team consistently kept us informed, ensuring a smooth collaboration process. Additionally, the creativity and quality of their email designs were outstanding, reflecting a deep understanding of our brand and engaging our customers effectively.

Are there any areas for improvement or something ASPEKT could have done differently?

While our experience with ASPEKT has been overwhelmingly positive, there is one area for improvement. Our main objective was to achieve 30% of our revenue generated through email marketing. Currently, we are still below this target. However, ASPEKT is aware of this and acknowledges that there is room for improvement. We are confident in their ongoing efforts and believe they are committed to helping us reach this goal.

BACKGROUND

Please describe your company and position.

I am the Founder of Shivook

Describe what your company does in a single sentence.

Build sales funnels for ecommerce brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ASPEKT to accomplish?

• Klaviyo + Figma SOPs
• Set up 2 email flows for a client
• Klaviyo + Figma Templates

SOLUTION

How did you find ASPEKT?

• Friend

Why did you select ASPEKT over others?

• Good value for cost

How many teammates from ASPEKT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Nikita to help me build out internal SOP's for our clients. He set up a Figma template and Klaviyo template for me to re-use for more clients. He also wrote and design the email flows for one of my clients as part of building out the templates. At the end he made video walkthroughs of everything. Amazing experience. Very professional and easy to follow. And was also helpful in answering questions afterwards. Highly recommended email marketer for eCommerce brands

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion of SOP
• Completion of Klaviyo Template
• Completion of Figma Template
• 2 Completed Email Flows

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They were amazing.
• Communication was stellar.
• I got constant updates on progress.
• Fantastic experience

What was your primary form of communication with ASPEKT?

• Email or Messaging App

What did you find most impressive or unique about this company?

The experience was simple, quick and I didn't need to explain myself multiple times to get the outcome

Are there any areas for improvement or something ASPEKT could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the Founder of Little Big Playroom.

Describe what your company does in a single sentence.

Modern Playroom Pieces For The Adults In The Room

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ASPEKT to accomplish?

• Performance
• Sustainable Revenue Center
• Engagement and Community Building

SOLUTION

How did you find ASPEKT?

Referral

Why did you select ASPEKT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ASPEKT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Email strategy 
• Creative assets 
• Design 
• Animation 
• Content Calendar 
• Email Segmentation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Performance went up 
• Engagement went up
• Automated flow (reoccurring revenue) went up 
• Email segments cleaned up 
• Design elevated

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Always ahead of me
• Delivered ahead of schedule and overdeliver without being asked for favors 
• Push design boundaries 
• Produce results and open to doing more, always

What was your primary form of communication with ASPEKT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Openness to do more 
• Willingness to elevate design 
• Push to provide a better experience 
• They're always open to feedback and accountable for their performance.
• Flexibility with business seasonality

Are there any areas for improvement or something ASPEKT could have done differently?

Nope. Hitting on all aspekts of the business :)

BACKGROUND

Please describe your company and position.

I am the CEO of Kingsfield Fitness

Describe what your company does in a single sentence.

Fitness

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ASPEKT to accomplish?

• Email

SOLUTION

How did you find ASPEKT?

Referral

Why did you select ASPEKT over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ASPEKT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nikita and his team set up proper Klaviyo flows and optimized them. They are also sending emails for us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased conversion rate on our welcome series by 40%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely communication, fast iterations, and aligned on overall objectives

What was your primary form of communication with ASPEKT?

Virtual Meeting

What did you find most impressive or unique about this company?

We were thrilled with their communication and creative processes.

Are there any areas for improvement or something ASPEKT  could have done differently?

No