Arobase Technologies

BACKGROUND

Please describe your company and position.

I am the Executive of Kimrad Transport, LP

Describe what your company does in a single sentence.

 Our company is a regional cargo transport company that specializes in transporting liquid asphalt, petroleum crude oil, anhydrous ammonia and other liquid petrochemicals to various customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• We wanted to replace our outdated website with something that reflects our scale and safety focus. The old site was difficult to update, slow on mobile, and didn’t give prospective drivers or customers a clear way to reach us. The objective was a full rebuild that would give us a professional presence online, integrate driver application forms, and make it easier for internal staff to manage content without calling IT every time.

SOLUTION

How did you find Arobase Technologies?

• Referral
• Clutch Site

Why did you select Arobase Technologies over others?

• Referred to me
• Company values aligned

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They basically rebuilt our entire site from the ground up. We moved off the old template we’d been dragging along for years and into a custom WordPress setup that fits our business better. The main things they delivered were new service pages that explain what we haul, a driver application form that ties straight into our HR process, a request-a-quote form for shippers, and an interactive map that shows our coverage area. They also migrated our existing content, cleaned up the structure so it’s easier to navigate, and trained our staff on how to keep it updated without calling them every time. On top of that, they set up Google Analytics so we could actually track what’s happening.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile load time dropped from several seconds to under two, and driver applications through the website increased. Our rate request form began generating steady leads within the first month. Internally, my team can now update routes, terminals, and safety materials without waiting on outside help, which saves both money and time. Most importantly, the site looks credible to customers who don’t know us yet and want to see if we’re a serious carrier.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project in phases, starting with mockups, then development, then content migration. Each step had a clear deadline, and they met them. When we asked for changes like adjusting fields on the driver application or re-ordering our Services page they turned them around quickly and explained what impact those edits would have. Communication was straightforward: weekly calls plus access to a staging site where we could check progress.

What was your primary form of communication with Arobase Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

 They understood that compliance and safety aren’t just buzzwords for us but core to how we operate, and they built the site so those aspects are visible. The training sessions they ran with our staff also stood out we didn’t just get a new site; we got the knowledge to keep it updated ourselves.

Are there any areas for improvement or something Arobase Technologies could have done differently?

I wouldn’t change a thing about the experience. The new website has been a game changer for us, and I’d gladly work with Arobase again on future projects.

BACKGROUND

Please describe your company and position.

I am the Founder and Director of Apidura

Describe what your company does in a single sentence.

Apidura produces ultra-light rackless packing systems to enable cyclists to travel farther, faster and more comfortably. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• Our old website had become clunky and didn’t really show our products the way we wanted. Customers kept emailing us about things that should have been clear on the site, like sizing or fit. We wanted a cleaner site that looked good but also made it easier for people to shop without needing help from us.

SOLUTION

How did you find Arobase Technologies?

• Online Search
• Clutch Site

Why did you select Arobase Technologies over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arobase basically rebuilt the whole site. They redesigned the product pages, added clearer specs, better navigation and filters, and even set up a proper warranty and repair form which has been a big help for our support team. They also migrated our catalogue into the new system and helped us get the analytics set up properly so we could see how people were using the site. At the end they gave us training and documents so we weren’t left stuck.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main thing is we get fewer repetitive questions. People can see the info they need without having to email us. The warranty form also made it easier to keep track of issues. And honestly, the site just feels quicker and smoother now, especially on mobile, which our old site didn’t handle well. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept things moving. We had a clear plan at the start and they stuck to it. A couple of times we asked for changes, and they adjusted without making a big deal of it. Communication was straightforward  regular calls and updates so we knew what was happening.

What was your primary form of communication with Arobase Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like that they care about the customer journey, not just the design. They didn’t try to give us something flashy that didn’t work. The training they gave at the end was also better than I expected, which made the handover smooth.

Are there any areas for improvement or something Arobase Technologies could have done differently?

There were a couple of small issues with checkout for international orders right after launch. It wasn’t a huge deal and they fixed it quickly, but it would’ve been nice if it was caught in testing.

BACKGROUND

Please describe your company and position.

I am the Director of SIMPLED SERVICES

Describe what your company does in a single sentence.

We are Expert maintenance, refurbishment, and property solutions in London

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• We wanted a proper website that actually reflected who we are, looked modern on phones, and helped us turn website visitors into real leads.

SOLUTION

How did you find Arobase Technologies?

• Online Search
• Referral

Why did you select Arobase Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arobase designed and built a responsive website from the ground up. They handled the layout, added clear service pages for things like fencing, painting, mould removal, and plumbing, and made sure we had a simple contact form. They also set up space for testimonials and gave us different design drafts to review before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not long after the site went live, we noticed more people filling out the form and calling us directly from the website. A few even mentioned finding us online and saying the site was “easy to use,” which told us it was working.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept us updated throughout and usually replied quickly through zoom calls whenever we had changes. Even when we made a few late requests, they stayed on schedule and didn’t make it feel like a problem at all.

What was your primary form of communication with Arobase Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

They took the time to understand what we do and made the site feel like it belonged to us, not just some generic template. The design choices and tone felt very in line with our brand.

Are there any areas for improvement or something Arobase Technologies could have done differently?

If anything, the timeline they first gave us was a bit padded.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Diaman Tech

Describe what your company does in a single sentence.

 The company focuses on behavioral finance principles to enhance investment decision-making and portfolio management. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• We have contracted Arobase Technologies to develop automated processes and AI-assistant/chatbot capabilities on our platform to cut down on the number of people serving as manual client support, automate the process of onboarding new users and develop intelligent suggestion capabilities that will assist advisors in generating investment ideas more rapidly. We also wanted to improve the e-commerce aspect of our academy: to enable the users to buy courses, certificates, bundles, with an easier checkout option, and automatic prompts.

SOLUTION

How did you find Arobase Technologies?

• Online Search
• Referral

Why did you select Arobase Technologies over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arobase began with a requirements phase, during which they interviewed our support team, product managers, and some active users of the Ex-Ante to get an idea of how the commonly asked questions, pain points during onboarding, and the purchase of the academy courses. Then they created a chatbot in Dialogflow and connected it to our dashboard on the site and in the platform that has the answers to general questions on portfolio monitoring, risk levels, bills, and course access. When any user of the academy is registered to a course, they have created automated workflows: a welcome message, course schedule, reminders, and finally a follow-up satisfaction survey are sent by the system. In the case of our advisors, they created a suggestion engine: once an allocation of a portfolio is out of range within a certain threshold, the system alerts it and provides suggestions with reference to past data. On webstore, they remodeled our checkout system with WooCommerce (on WordPress) on behalf of the academy, introduced discount codes and bundles, and added secure payment payment gateways (Stripe + local bank transfer). They were training our internal teams (product, support, marketing) on how to maintain the chatbot workflows, update the suggestion-engine rules, course bundling and refunds. They provided staging environment testing, API documentation to the suggestion engine, and 60 days after launch help.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shortly after launch, support tickets for routine questions (e.g. “how do I view my portfolio’s risk metrics”) dropped significantly users reported faster responses via chatbot. Course enrollment in bundled offerings increased with the new bundles feature. We saw fewer abandoned carts in the academy at checkout after streamlining the payment flow. The suggestion engine helped reduce portfolio drift in monitored clients faster than before, which clients mentioned in feedback. Our internal team now spends less time manually emailing reminders or chasing course completions. Overall user satisfaction metrics rose in our quarterly survey.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arobase set clear milestones: initial discovery, prototype chatbot, workflow engine build, payment/gateway integration, user acceptance testing, and launch. They stuck closely to these deadlines. When we asked for changes such as adding multi-language support for the chatbot (Italian/English), changing the design of the checkout page, or revamping how reminder emails look they responded quickly and provided mockups before implementing. Communication was consistent via Slack and shared Jira board; we had weekly reviews. They also offered us access to a staging server so we could test features before they went live, which gave us confidence.

What was your primary form of communication with Arobase Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand the complexity of our domain was remarkable: the regulatory limitations of the financial field, the necessity of transparency in risk in the positions of behavioural finance, and the differences between behavioural finance and pure quantitative models. They didn’t just deliver chatbot scripts they proposed workflows that genuinely reduce friction for our users. Their suggestion engine was built not just on generic triggers but tailored to our own datasets, and they helped us define thresholds rather than just jobbing code. Also, the hand-off training was excellent: we didn’t feel stranded after launch.

Are there any areas for improvement or something Arobase Technologies could have done differently?

The documentation of the chatbot flows and suggestion engine rules could have been more exhaustive.

BACKGROUND

Please describe your company and position.

I am the CEO of RICS

Describe what your company does in a single sentence.

We are London based real estate company that provides property valuation, management, and investment advisory services for both residential and commercial assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• To design and develop a modern, responsive web platform that showcases our property listings with advanced search and filtering options.
• To build an integrated client portal where landlords, tenants, and buyers can securely interact, manage documents, and track transactions.
• To improve our digital visibility and online credibility with a professional web solution that reflects our brand and makes it easier for clients to engage with us.

SOLUTION

How did you find Arobase Technologies?

Clutch Site

Why did you select Arobase Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arobase Technologies provided a custom property listing and management web development solution tailored specifically to the real estate industry.  The scope of work covered: 

• UI/UX Design: They created a clean, modern, and mobile friendly design that highlights our property portfolio and delivers an excellent user experience. 
• Property Listing System: A powerful backend system was developed to allow our team to add, update, and manage properties with features like price, location, virtual tours, and floor plans. 
• Client Portal: They built a secure login area where clients could view property documents, sign digital contracts, and communicate directly with our team. 
• Search & Filter Tools: Advanced filtering by location, price range, property type, and size was implemented to make the browsing experience seamless. 
• Integration & Support: They integrated third party tools such as Google Maps and a payment gateway for booking deposits, then trained our staff to use the system effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clients are now able to browse our property listings easily, book viewings online, and complete parts of the transaction digitally.

Our sales team spends less time on administrative work since documents and communications are centralised in the portal.

We have seen a noticeable increase in client inquiries and engagement through the website’s lead capture forms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They followed a milestone based delivery approach and kept us updated with weekly progress reports. Every major feature was delivered on time, and when we requested changes, they responded quickly and adjusted the solution without disrupting the timeline. Their communication was clear, professional, and always client focused.

What was your primary form of communication with Arobase Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine deep technical expertise with a strong understanding of the real estate business model. They didn’t just deliver a website; they delivered a platform that genuinely solved operational problems and improved client experience. Their attention to detail in both design and functionality was remarkable.

Are there any areas for improvement or something Arobase Technologies could have done differently?

The overall experience was very positive. The only improvement we would suggest is providing more marketing guidance on how best to leverage the new web platform for maximum visibility. While they delivered excellent technical support, additional digital marketing advice would have been valuable.

BACKGROUND

Please describe your company and position.

I am the Registered Migration Agent of The Immigration Whizz

Describe what your company does in a single sentence.

To provide all visa and citizenship related services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• Website designing and development, logo designing, user interface, content selection, research on social marketing ideas
• business cards/ templates for company
• ongoing assistance with any issues or updates if required
• To set my Microsoft account up to make the documents storage easily accessible

SOLUTION

How did you find Arobase Technologies?

Referral

Why did you select Arobase Technologies over others?

Company values aligned

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website designing and develoment done keeping budget and requirements in mind. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website itself is done very perfectly. highly recommend as Brajesh will not keep you waiting for his call back if you need to speak to him regarding anything related to the project. Highly professional, attentive, goal oriented, knowledgeable, informative, logical, customer service focused, calm in approach and meets the deadline. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was more than perfect.

What was your primary form of communication with Arobase Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

customer servcie, the project quality, responsiveness and much more.

Are there any areas for improvement or something Arobase Technologies could have done differently?

Not at all. Just stick to the values you hold. 

BACKGROUND

Please describe your company and position.

I am the Director of The Eighth Mile Consulting

Describe what your company does in a single sentence.

We’re a leadership consulting firm based in Australia, and our job is to help individuals and organisations grow stronger through practical leadership development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?<ul><li>We wanted to move some of our training online so that people who couldn’t attend in person could still benefit from what we offer.</li><li>The goal was to have a website that could host educational content, make sign-ups easy, and let us manage everything ourselves without needing to call in developers for every update.</li></ul>

SOLUTION

How did you find Arobase Technologies?

Online Search

Why did you select Arobase Technologies over others?<ul><li>Good value for cost</li><li>Company values aligned</li></ul>

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team built us a new WordPress website with education at its core. They set up an online course platform where participants can enrol, pay securely, and access training modules at their own pace. They connected it to a payment system, made sure the back end was simple for our staff to use, and designed the front end to look professional but straightforward. We were also given training sessions and documentation, which meant we could take over managing the site ourselves right after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website opened up a whole new channel for us. We’ve been able to launch online courses and reach participants who would never have been able to come to our workshops. The process for enrolment is smooth, and the feedback we’ve had from learners is that the site is easy to navigate. For our team, the biggest win is independence. We can upload new content, check enrolments, and run reports without needing to rely on outside support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project in a clear and straightforward way. We agreed on milestones at the start, and they kept to them. Communication is good whenever we have a question, we get a quick response, and if we want to adjust something mid-way, they are flexible and find solutions without dragging things out.

What was your primary form of communication with Arobase Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to me was how practical the build was. A lot of sites look good on the outside but are difficult to use in the back end. Ours strikes the right balance it looks professional to the public, but it’s simple enough that our staff can manage it day to day. That’s exactly what we needed.

Are there any areas for improvement or something Arobase Technologies could have done differently?

The only thing I would have liked to see handled better was mobile testing before launch. On a few older phones, some pages didn’t display properly, but once we raised it, they fixed the issues quickly.

BACKGROUND

Please describe your company and position.

I am the Principal of Diligence

Describe what your company does in a single sentence.

We support food industry players ranging from poultry and ready to eat manufacturers to aged-care caterers with training, audit services, digital compliance tools, and labeling and risk management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• When we decided to redesign our website, it was clear we needed more than just a fresh look. Ee needed a site that showed the full scope of what we do, from certification audits to our digital solutions, while making it easy for clients to get in touch. That’s when we engaged Arobase Technologie

SOLUTION

How did you find Arobase Technologies?

Clutch Site

Why did you select Arobase Technologies over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They approached the project with a real understanding of what we were trying to achieve. The Statement of Work was clear, and they laid out exactly how they would rebuild the site on WordPress, set up a section for 3iVerify, and create an online booking form that linked smoothly into our workflows. They also helped us re-organize our training schedule so visitors could download it directly, which was something we’d struggled to present well before.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve had more people using the booking form and reaching out through the quote request page, and several of our clients mentioned they found it much easier to navigate the training information. For us internally, it’s been easier to manage updates too, which was one of the big goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arobase adhered closely to the agreed upon schedule they delivered each milestone on time and respected our weekly review cycle. Their responsiveness stood out during final-stage revisions; whether through email or a weekly check-in video call, they were always prompt, even when we requested last-minute tweaks to the course catalog layout.

What was your primary form of communication with Arobase Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness stood out, We had weekly check-ins, and even when I asked for last-minute changes to the course catalog layout, they managed it quickly without fuss. They were professional but also easy to work with, which made the whole process less stressful.

Are there any areas for improvement or something Arobase Technologies could have done differently?

 I’d happily recommend them to other companies that want a partner who listens and actually understands how to turn complex services into something that makes sense online.

BACKGROUND

Please describe your company and position.

I am the Manager of Greenwise Financial Solutions

Describe what your company does in a single sentence.

Greenwise Financial Solutions is a nationwide debt settlement company providing consumers assistance with their unsecure debt obligations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• We wanted Arobase Technologies to make our website modern and create a smooth digital experience that would build trust with visitors.

SOLUTION

How did you find Arobase Technologies?

• Referral
• Clutch Site

Why did you select Arobase Technologies over others?

• Great culture fit
• Company values aligned

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team designed the website from scratch, introduced a new navigation flow, refreshing the visual, and build tools that allow us to update content without relying on developers every time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design gave us a more professional look, and that alone improved how people perceive our brand. Our customer service team also noticed fewer calls from confused users because people were finding the information they needed directly online. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran the project in clear phases, kept us updated regularly, and were quick to adapt when we asked for design adjustments.

What was your primary form of communication with Arobase Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked how they focused on making the site clean and trustworthy rather than adding extra fluff.

Are there any areas for improvement or something Arobase Technologies could have done differently?

We would have liked a bit more documentation on the back end, so our team didn’t need to ask as many questions after hand-off.

BACKGROUND

Please describe your company and position.

I am the Owner of Scop Pro

Describe what your company does in a single sentence.

Scop Pro is a company that puts its know-how and experience at your service to guide you in the choice of optical and scientific equipment adapted to your applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arobase Technologies to accomplish?

• We needed to replace an aging website with a modern catalog that would allow researchers and clinicians to quickly find the right systems, easily request quotes, and contact the appropriate regional representative. We also wanted to clearly communicate our brand story and technical credibility, particularly for our electrophysiology and IVF product lines.

SOLUTION

How did you find Arobase Technologies?

• Referral
• Clutch Site

Why did you select Arobase Technologies over others?

• Great culture fit
• Good value for money
• Referred to me

How many teammates from Arobase Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arobase Technologies completely redesigned and developed our website. They audited our existing structure, mapped product families, and proposed a catalog with filters by application, modality, and brand. They also implemented a CMS allowing us to publish product sheets with specifications, datasheets, and compatible accessories. They also created quote request and demo booking processes that direct users to the right service based on their department and region. They migrated content to French, optimized our navigation for imaging, electrophysiology, and IVF, and added brand pages for major manufacturers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrated progress or success?

The new catalog makes it easier for visitors to access the right product lines and submit qualified quote requests. Sales now receives clearly structured requests, with the model, application, and accessories already listed. We're also receiving more direct inquiries from universities and labs who discover us through the product pages, and our technicians are reporting fewer repetitive support questions thanks to the content dedicated to installation and maintenance. Page loading and navigation are significantly faster than before, and our partners have noticed that their brand pages finally present equipment correctly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was seamless and transparent. We met weekly for milestones, used a shared tracking tool for tasks and content, and had a single point of contact for priorities. Drafts arrived on time, and last-minute changes to product taxonomy were handled smoothly. When we needed adjustments and corrections to quote forms and tracking, they implemented them quickly and explained the impact.

What was your primary form of communication with Arobase Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

They translated complex technical details into a clear, navigable experience without simplifying anything. The product models balance specifications, applications, and accessories in a way that appeals to both scientists and purchasing managers. Their attention to request routing logic and focus on real-world performance had a tangible impact on our sales process.

Are there any areas for improvement or something Arobase Technologies could have done differently?

Freezing content a little earlier in the timeline would have allowed us to avoid some late edits on long product pages.