Ariel Software Solutions Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the President of Maggard Information Associates

Describe what your company does in a single sentence.

Maggard provides outsourced title and registration solutions to motor vehicle dealers, lenders and auctions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariel Software Solutions Pvt. Ltd. to accomplish?

• Enhancing Platform Functionality and User Experience
• Strengthening System Architecture and Reliability
• Delivering New Features and Custom Development

SOLUTION

How did you find Ariel Software Solutions Pvt. Ltd.?

Referral

Why did you select Ariel Software Solutions Pvt. Ltd. over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Delivered consistent results

How many teammates from Ariel Software Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Enhancing Platform Functionality and User Experience
Ariel Software Solutions played a key role in streamlining and improving the functionality of a complex enterprise-grade software platform. They refined user workflows to reduce unnecessary steps, optimized system performance to handle larger data sets more efficiently, and built intuitive, user-friendly interfaces that simplified day-to-day tasks for end users. Their improvements have made the platform more accessible and enjoyable to use.

2. Strengthening System Architecture and Reliability
Their team significantly bolstered the platform’s backend architecture to better handle growth and demand. This included reworking certain core components to improve stability, implementing more reliable data handling processes, and strengthening API integrations with third-party services. These efforts resulted in a more scalable, secure, and maintainable platform capable of supporting complex business operations without downtime.

3. Delivering New Features and Custom Development
Ariel Software Solutions successfully delivered several advanced, custom-built features tailored to business needs. They managed complex logic requirements, built tools to automate manual processes, and added functionality that integrated seamlessly with existing systems. Each deliverable expanded the platform’s capabilities and added measurable value without disrupting ongoing operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Efficiency – The improvements to workflows and automation reduced the average time required to complete key processes by 20–30%, freeing up resources for higher-value tasks.

Improved Platform Reliability – System stability metrics improved significantly, with downtime reduced to virtually zero during core business hours and error rates dropping by over 40%.

Enhanced User Engagement – User adoption and satisfaction scores increased due to the more intuitive interface, with support tickets related to navigation and usability decreasing by 25%.

Scalability Gains – The platform can now handle 2x the previous data volume without performance issues, ensuring it is prepared for future growth.

Faster Delivery of New Features – Custom development initiatives were delivered on or ahead of schedule, shortening the time-to-market for new capabilities by an estimated 15–20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they consistently delivers their work on time and often ahead of schedule. Over the course of our collaboration, their team has developed a deep understanding of our system, which allows them to operate not only as developers but also as strategic advisors. They are proactive in identifying potential issues, offering solutions, and suggesting ways to optimize our platform. Communication has been excellent.

What was your primary form of communication with Ariel Software Solutions Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their hands-on approach to project management. I have immediate access to their project manager at all times, and she maintains a thorough understanding of both the status of the developers' work and my project requirements. This close involvement ensures that any adjustments or clarifications are handled quickly and effectively. Her ability to keep everything aligned and provide support exactly when needed has been a huge factor in the project’s success.

Are there any areas for improvement or something Ariel Software Solutions Pvt. Ltd. could have done differently?

At the very beginning of our engagement, there were a few instances of misalignment caused by a misunderstanding of certain business process needs. However, once we took the time to thoroughly review and clarify the operational details, the team quickly adjusted. Since then, we’ve been consistently aligned, and the collaboration has been smooth and highly productive.

BACKGROUND

Please describe your company and position.

I am an executive at MyVoltage

Describe what your company does in a single sentence.

Smart Utility Metering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariel Software Solutions Pvt. Ltd. to accomplish?

• App Development
• Web Development
• Quality Analyst

SOLUTION

How did you find Ariel Software Solutions Pvt. Ltd.?

UpWork

Why did you select Ariel Software Solutions Pvt. Ltd. over others?

• High ratings
• Great culture fit

How many teammates from Ariel Software Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• App Development: Your team demonstrated a remarkable ability to bring our app concept to life. From the initial brainstorming sessions to the final deployment, your attention to detail, technical expertise, and commitment to understanding our target audience stood out. The app's UI is visually appealing and incredibly intuitive, thanks to your meticulous design and development efforts.
• Web Development: Your website's frontend and backend development work was impressive. The website's design is visually stunning and responsive across various devices. Your dedication to security and performance optimization was evident in the seamless UX we achieved. Your team possesses a deep understanding of web development best practices. 
• Quality Analysis (QA): Your QA team played a pivotal role in ensuring the reliability and quality of our software solutions. Thorough testing, precise bug tracking, and effective communication were the cornerstones of your QA process. The meticulous attention to detail in identifying and addressing issues greatly contributed to the success of our projects. Your performance testing and UX testing efforts added significant value to our final products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their project management was effective as they delivered timely items. They were also highly responsive to our needs throughout the project, significantly contributing to its success. It is an absolute pleasure and privilege to work with this team. They consistently demonstrate outstanding work ethic and efficient time management in every situation.

What was your primary form of communication with Ariel Software Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Outstanding time management, a positive attitude, and exceptional skills.

Are there any areas for improvement or something Ariel Software Solutions Pvt. Ltd. could have done differently?

No comments.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Creativ Digital

Describe what your company does in a single sentence.

Creativ Digital does Website and App Development. We also do SEO and Digital Marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariel Software Solutions Pvt. Ltd. to accomplish?

• App Development
• App Quality Assurance

SOLUTION

How did you find Ariel Software Solutions Pvt. Ltd.?

Referral

Why did you select Ariel Software Solutions Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Ariel Software Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paint Reporting System for an Automotive Paint Supplying system. The system had to be buily in PHP Laravel 9.0

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• meeting the milestones
• completing the correct UI
• completing the correct DB Design
• completing App Code base

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• they delivered on time and on budget
• occassionally the app client did not provide correct requirements but Ariel Team accommodated for that with creative solutions.
• Ariel Team is one of the most responsive teams I have ever worked with. I loved working after hours/late hours with them.

What was your primary form of communication with Ariel Software Solutions Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

• There communication responsiveness. You could Skype/Teams them whatever time and they responded within the hour.
• Their UI Skills are awesome.
• Great Database Design skills
• Clean efficient coding

Are there any areas for improvement or something Ariel Software Solutions Pvt. Ltd. could have done differently?

Not really, Ariel Software is simply the best team we've worked with.

BACKGROUND

Please describe your company and position.

I am the Founder of Wleepay

Describe what your company does in a single sentence.

Wleepay provides mobile payment services to unbanked customers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariel Software Solutions Pvt. Ltd. to accomplish?

• Develop mobile payment app
• Development mobile payment admin portal

SOLUTION

How did you find Ariel Software Solutions Pvt. Ltd.?

Referral

Why did you select Ariel Software Solutions Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Ariel Software Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build mobile payment app for iOS and Android platforms. Include KYC features and integration with global remittance and utility/phone credit API's. Build administration portal for backend administration of mobile payment platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functional app and portal delivered with all required features, on-time, and on budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekly/Bi-Weekly sprint meetings. Frequent email and Skype/Teams chat. They were very responsive and innovative to my project's needs.

What was your primary form of communication with Ariel Software Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ariel's ability to find creative and innovative solutions, to readily communicate, and to delivery quality products were impressive traits.

Are there any areas for improvement or something Ariel Software Solutions Pvt. Ltd. could have done differently?

The time difference between contries can be a challenge but best to work with the vendor to adapt as needed to facilitate communications.