IT Staff Augmentation for Asset Management Services Provider
- IT Staff Augmentation IT Strategy Consulting Other IT Consulting and SI
- Confidential
- Jan. 2022 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their holistic and customized approach not only met our immediate staffing needs, but also positioned us for sustained success."
- Financial services
- London, England
- 51-200 Employees
- Online Review
- Verified
ANSI Solutions provides IT staff augmentation services for an asset management services provider. The team conducts market position analysis, recruitment processing, onboarding, performance monitoring, compliance and legal services, and onboarding.
ANSI Solutions is able to understand the intricacies of the Indian job market to deliver high-quality candidates at a cost-effective rate. The team strictly adheres to the project's timelines and requirements, and internal stakeholders are impressed with the service provider's deep technical expertise and customized solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Technology of a financial services company
Describe what your company does in a single sentence.
Provides client data management platform trusted by the world’s leading asset managers. We connect asset managers with 250+ sources of AUM, Flow and Revenue data across global markets to build foundational datasets that increase net sales, client oversight and automate financial reporting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ANSI Solutions to accomplish?
- Staff Augmentation
- 50% Reduction in staffing costs
- Flexible Tech Team
- Build QA Team and Process from scratch
SOLUTION
How did you find ANSI Solutions?
- Online Search
- Referral
Why did you select ANSI Solutions over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from ANSI Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
- Market Analysis and Positioning: Conducted a comprehensive analysis of the Indian job market to identify competitive salary ranges and benefits. Positioned our company as an attractive employer to prospective candidates.
- Recruitment and Selection Process: Designed and implemented a rigorous recruitment process tailored to our specific needs. Utilized extensive networks and recruitment tools to source candidates with the highest caliber.
- Compliance and Legal Framework: Ensured adherence to local employment laws and regulations for remote workers in India. Managed contractual agreements and compliance documentation on our behalf.
- Onboarding and Integration: Facilitated a smooth onboarding process for new hires, including the provision of necessary tools and access for remote work. Implemented integration programs to align new employees with our company culture and operational protocols.
- Performance Monitoring and Support: Established performance monitoring systems to ensure high productivity and alignment with our objectives. Provided ongoing support and engagement initiatives to maintain low attrition rates.
Key Deliverables
- Hiring Plan: A strategic plan outlining target roles, timelines, and recruitment strategies to meet our hiring objectives in India.
- Candidate Profiles and Assessments: Detailed profiles of shortlisted candidates, including assessments and interview outcomes, ensuring transparency and informed decision-making.
- Compliance and Contractual Documentation: Complete documentation package ensuring legal compliance and formalizing employment terms for remote hires in India.
- Onboarding and Training Materials: Customized onboarding guides and training materials to facilitate the integration of remote employees into our workflows and culture.
- Performance and Engagement Reports: Regular reports on employee performance, engagement levels, and attrition rates, providing insights for continuous improvement. By leveraging ANSI's expertise, we effectively navigated the complexities of hiring in a foreign market, securing a dedicated and high-performing remote team in India that contributes significantly to our global operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Successful Recruitment of 10 High-Caliber Resources: The primary objective of hiring up to 10 resources was achieved, with each new hire meeting or exceeding the specific skill, experience, and cultural fit criteria set for the project. This milestone is indicative of the effectiveness of the recruitment and selection processes implemented.
- Competitive Hiring Rates: Compared to other vendors, ANSI enabled us to secure these hires at highly competitive rates, reflecting cost-efficiency in our talent acquisition strategy. This achievement demonstrates ANSI's deep understanding of the Indian job market and its ability to negotiate favorable terms.
- Rapid Onboarding Time: The time from initiating the recruitment process to having new hires fully onboarded and operational was significantly shorter than industry standards. This expedited onboarding process reduced operational downtime and allowed us to leverage the skills of our new team members quickly.
- Low Employee Attrition Rate: After the hiring phase, we observed an exceptionally low attrition rate among the new hires, indicating high levels of employee satisfaction and engagement. This outcome is a direct measure of success in not only selecting candidates who are a good fit for the company but also in managing them effectively.
- High Performance and Productivity Levels: The performance metrics for the new hires were consistently high, demonstrating that the candidates sourced and onboarded were not only a good fit but also capable of contributing significantly to our projects. This aligns with the goal of augmenting our workforce with top-quality talent to enhance overall productivity.
- Alignment with Project Timelines and Objectives: The contributions of the new hires were instrumental in keeping project timelines on track and achieving set objectives. This alignment with our strategic goals further highlights the success of the staff augmentation project.
- Positive Feedback from Project Teams: Feedback from internal teams collaborating with the new hires was overwhelmingly positive, citing effective communication, strong work ethic, and a collaborative approach as key factors in the successful integration of the remote workforce.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ANSI demonstrated exemplary project management throughout our engagement, which was a critical factor in the success of our staff augmentation initiative in India. Their approach was marked by efficiency, responsiveness, and a strong commitment to meeting our needs. Here are key aspects of their project management that stood out:
- Timely Delivery On-Time Delivery: ANSI consistently delivered on their commitments within the agreed timelines. Whether it was presenting candidate profiles, completing the onboarding process, or providing required documentation, they ensured that each milestone was met on time. This reliability in meeting deadlines facilitated smooth progress in our project timelines and minimized any potential disruptions to our operations.
- Responsiveness to Needs Understanding Requirements: From the outset, ANSI demonstrated a deep understanding of our project needs and objectives. They took the time to comprehend our specific requirements for skills, experience, and cultural fit, which was evident in the quality of candidates they sourced.
- Adaptability: ANSI was highly adaptable in responding to our evolving needs. Whether it was adjusting the recruitment strategy or scaling the number of hires, they showed flexibility and a proactive approach in making necessary adjustments to meet our project goals.
- Communication: The level of communication from ANSI was exceptional. They maintained regular updates and open lines of communication, ensuring that we were always informed about the progress of the recruitment process and any issues were promptly addressed.
- Problem-Solving and Support Issue Resolution: On the few occasions where challenges arose, ANSI's problem-solving capabilities were evident. They were quick to identify solutions and implement them effectively, minimizing any potential impact on the project.
- Ongoing Support: Even after the completion of the hiring phase, ANSI continued to provide support to ensure the successful integration of the new hires into our teams. Their ongoing assistance in performance monitoring and addressing any post-hire concerns contributed significantly to the low attrition rates and high satisfaction levels among the new employees.
What was your primary form of communication with ANSI Solutions?
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most impressively about ANSI's services in our staff augmentation project was their exceptional ability to combine deep local market insights with a highly personalized approach to our staffing needs in India. This combination proved to be both unique and highly effective for several reasons:
- Deep Local Market Insights Competitive Rate Advantage: ANSI's understanding of the Indian job market allowed them to secure top-quality candidates at highly competitive rates. Their knowledge of local salary expectations and benefits ensured that we received the best value for our investment, distinguishing them from other vendors.
- Quality of Talent: The caliber of candidates sourced by ANSI was notably high. Their ability to tap into local networks and utilize advanced recruitment strategies meant that we were presented with candidates who were not only skilled but also a perfect fit for our company culture and project requirements. This level of quality in talent acquisition is a testament to their deep market insights and rigorous selection process.
- Personalized Approach Tailored Recruitment Strategies: ANSI did not adopt a one-size-fits-all approach. Instead, they tailored their recruitment strategies to align with our specific project needs, timelines, and company culture. This bespoke service ensured that every aspect of the staffing process was aligned with our objectives, from candidate selection to onboarding.
- Responsive and Adaptable: The responsiveness and adaptability ANSI showed in addressing our needs were exceptional. They were quick to adjust their strategies in response to our feedback and evolving project demands, demonstrating a client-centric approach that is not always prevalent in the industry.
- Low Attrition Rates: The personalized support and integration strategies for new hires contributed to remarkably low attrition rates. This is indicative of ANSI's understanding of the importance of not just acquiring talent but effectively integrating and retaining it within the company.
- Additional Unique Aspects Exceptional Project Management: ANSI's project management skills were a critical factor in the success of our staff augmentation project. Their ability to deliver on time, maintain open and effective communication, and proactively address any challenges was impressive.
- Long-term Partnership Perspective: Throughout the engagement, ANSI demonstrated a commitment to building a long-term partnership rather than just completing a transaction. This was evident in their ongoing support and dedication to ensuring the success of both the new hires and our project outcomes. In summary, ANSI's combination of deep local market insights, personalized recruitment strategies, exceptional project management, and a client-centric approach made their service highly impressive and unique. Their holistic and customized approach not only met our immediate staffing needs, but also positioned us for sustained success and growth in India.
Are there any areas for improvement or something ANSI Solutions could have done differently?
While ANSI Solutions provided exemplary service in our staff augmentation project, there's always room for improvement. Reflecting on the engagement, a few areas could be enhanced to further refine their offerings and address any minor challenges encountered:
- Technology Integration Enhanced Recruitment Technologies: Incorporating more advanced recruitment technologies, such as AI-driven tools for candidate screening and matching, could further streamline the hiring process. This might enable even faster turnaround times and more precise matches between job requirements and candidate profiles.
- Broader Talent Pool Access Diversification of Talent Sources: Expanding the network of talent pools, including niche platforms and communities, could potentially open up access to a wider array of candidates. This might be particularly beneficial for very specialized roles or cutting-edge technology positions.
- Communication and Reporting Regular, Detailed Reporting: While communication was generally excellent, providing more detailed regular reports on the recruitment process, including metrics on sourcing, screening, and engagement, could offer deeper insights into the efficiency of the process and areas for optimization.
- Feedback Loops: Establishing more structured feedback loops with all stakeholders, including the new hires, could help in continuously refining the onboarding and integration processes. Gathering detailed feedback at various stages of the engagement might uncover areas for improvement that are not immediately apparent.
- Cultural Integration Enhanced Cultural Fit Assessment: While the cultural fit of candidates was generally good, further strengthening the assessment methods for cultural compatibility could help ensure even smoother integration into diverse teams. This could involve more in-depth workshops or interactions that simulate real work scenarios.
- Post-Hire Support Extended Post-Hire Support: Extending the duration and scope of post-hire support to include more comprehensive mentorship and professional development opportunities for the new hires could further reduce attrition rates and enhance employee satisfaction and productivity.
- Strategic Advisory Services Proactive Strategic Insights: Providing clients with more proactive strategic insights, such as trends in the Indian job market or recommendations for future skill acquisitions, could add significant value. This advisory role could help clients anticipate and plan for future staffing needs more effectively. In summary, while ANSI Solutions excelled in their delivery and service, focusing on areas such as technology integration, diversification of talent sources, enhanced communication, cultural integration, extended post-hire support, and strategic advisory services could elevate their offerings to the next level. Continuous improvement in these areas would not only address any minor challenges but also reinforce their position as a leader in staff augmentation services.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
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Willing to Refer
5.0NPS