ambitas

BACKGROUND

Please describe your company and your position there.

I am the owner of the accounting company ARISAN. The company currently provides accounting and tax consultancy services in Slovakia and the Czech Republic. Our team also handles statement of taxable income, including VAT, payroll and salary administration.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ambitas, and what were your goals?

We hired Ambitas to create and development our company's website and also an accounting reporting application. The tasks we assigned to Ambitas were fulfilled perfectly. Our online application Accounting app is focused on reporting, invoicing and HR.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Ambitas based on recommendations from business partners and it was a good choice. The decisive factor were that they were able to meet all our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the beginning, we had a discussion about what the accounting application should look like and what it should fulfill. Gradually, we got to the individual modules of the application, namely invoicing, reporting and HR.

How many people from the vendor's team worked with you, and what were their positions?

Four person, Executive Account Manager, Project Manager, Head Backend Developer, Web Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients are satisfied that they can check the reports from their accounting and this is important.

Describe their project management style, including communication tools and timeliness.

Regular timely communication, the project was launched on time.

What did you find most impressive or unique about this company?

The ability to process requests quickly and complete the tasks we required.

Are there any areas for improvement or something they could have done differently?

I do not think so. Professional approach.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Merchyou, a textile printing agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ambitas?

We wanted to build an e-commerce platform for one of our clients that provided a full solution through which to print merchandise and sell it online.

SOLUTION

What was the scope of their involvement?

They do individual e-shops for our customers. They’re developing a movie store e-commerce platform from scratch using Laravel. It’s a CMS and will be a ready-to-use solution. They’ll help us with the maintenance once it’s completed.

Just yesterday, we took part in a huge tender to be the main print shop in central Europe for an international company. Within a day, ambitas developed an e-shop and filled it with their products, to begin sales in a few days. They’ve also helped me with a solo e-shop that is ready to be used immediately after connecting the payment gateway.

On another occasion, I gathered requests from a client who needed an e-commerce solution and API connection for pay-per-view live stream. ambitas did it from scratch and completed it within a week.

What is the team composition?

There are 4–5 people in the team.

How did you come to work with ambitas?

I don’t remember.

How much have you invested with them?

We’ve spent less than 50,000 euros (approximately $56,500 USD).

What is the status of this engagement?

We started working together in December 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We continue working with them because we’re satisfied, and we don’t need other partners—they complete all of our requests on time. A tiny minority of our users reported issues, and they transferred money back to the people who weren’t satisfied with the connection.

How did ambitas perform from a project management standpoint?

They’re proactive and very clear about what they’re doing. They have a super short response time, and they CC me when talking to other people so I can see how fast they reply. Even during the evenings and at night, it’s immediate.

What did you find most impressive about them?

I know what our clients need, but I have no idea how to achieve it. ambitas is super proactive and have the energy to get the job done.

Are there any areas they could improve?

I’m afraid in a couple of years, as we grow, they’re not going to have enough people to fulfill what we will need.

Do you have any advice for potential customers?

Connect through email and use a team application for quicker communication.