Agix Technologies

BACKGROUND

Please describe your company and position.

I am the Director of New Wine

Describe what your company does in a single sentence.

New Wine is a movement of churches working together to change the nation through a network of church leaders, summer conferences, training events and resources.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to design and implement an agentic AI system to support resource and community management across our network of churches and leaders. Our goal was to provide easier access to training materials, automate responses to common enquiries, and improve communication at scale while maintaining a personal, relational experience. We also aimed to reduce administrative workload and gain better insight into engagement across our community, allowing our team to focus more fully on our mission.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies delivered an end-to-end agentic AI solution, including discovery, system design, AI development, testing, and deployment. Key deliverables included an AI-powered assistant to manage and personalise access to resources, automate responses to community enquiries, and support leader communications. They also implemented intelligence layers for data insights, workflow integration, and ongoing optimisation to ensure the system scaled effectively with our growing network.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI system significantly reduced manual administrative tasks and response times, allowing our team to support more leaders with less effort. Access to resources became faster and more personalised, increasing engagement across our network. We also gained clearer insights into usage patterns and community needs, enabling more informed decisions and improved allocation of time and resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated clear and effective project management throughout the engagement. Deliverables were completed on time, with well-defined milestones and regular progress updates. They were highly responsive to our feedback, flexible with evolving requirements, and proactive in proposing improvements, ensuring the solution stayed aligned with both our operational needs and mission.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Agix Technologies’ intelligence-layer approach and their ability to apply AI in a practical, mission-focused way. Rather than offering generic AI tools, they designed a system that integrated naturally into our workflows and community interactions. Their strategic thinking, technical depth, and genuine understanding of our values made them a trusted long-term partner.

Are there any areas for improvement or something Agix Technologies could have done differently?

Overall, we were very pleased with Agix Technologies’ work. Earlier visibility into some advanced AI capabilities could have accelerated adoption, but these were introduced smoothly in later phases. Their openness to feedback and commitment to continuous improvement ensured the project delivered lasting value.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Strategist of Amplework Software

Describe what your company does in a single sentence.

Amplework Software is a technology solutions company specializing in custom software development, mobile applications, and AI-driven innovations that help businesses scale efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to design and develop a customized AI voice agent that could automate customer interactions, improve response efficiency, and reduce the workload on our support team.

SOLUTION

How did you find Agix Technologies?

• Online Search
• Referral

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies was engaged to design, develop, and deploy a custom AI-powered voice agent for Amplework Software. The project aimed to enhance our customer interaction capabilities by automating routine queries, improving response times, and providing a seamless conversational experience. The engagement covered the full AI development lifecycle, including: Requirement Analysis & Solution Design: Understanding our business needs, defining user scenarios, and designing the voice agent architecture. Natural Language Processing (NLP) Implementation: Developing and fine-tuning NLP models to understand and respond accurately to customer queries. Voice Integration: Implementing speech recognition and text-to-speech functionality to ensure natural, human-like interactions. Backend & API Integration: Integrating the voice agent with existing systems, databases, and applications for seamless functionality. Testing & Quality Assurance: Conducting rigorous testing to ensure accuracy, reliability, and user-friendliness. Deployment & Support: Deploying the solution across platforms and providing ongoing support and maintenance. Key Deliverables: A fully functional AI voice agent capable of handling customer queries efficiently. Integration with our existing CRM and backend systems for data-driven responses. Detailed technical documentation and user guides for internal teams. Training sessions for staff to maximize adoption and usage of the AI voice agent. Ongoing support and updates post-deployment. This comprehensive approach ensured the project was delivered on time, met all objectives, and significantly improved our customer engagement workflow.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI voice agent developed by Agix Technologies delivered significant and measurable improvements for Amplework Software:

Increased Efficiency: Automated handling of routine customer queries reduced manual support workload by over 40%, allowing staff to focus on more complex tasks.

Improved Response Time: Average customer response time decreased from several minutes to under 15 seconds, enhancing the user experience.

Higher Accuracy: NLP and voice recognition ensured over 90% query accuracy, minimizing misunderstandings and follow-ups.

Enhanced Customer Satisfaction: Positive feedback and engagement metrics increased, demonstrating smoother and more efficient customer interactions.

Scalability: The solution can handle multiple simultaneous interactions without degradation in performance, supporting business growth.

These outcomes highlight the effectiveness of the AI voice agent and the technical expertise of Agix Technologies in delivering a reliable, high-performing solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated excellent project management throughout the engagement. They followed a structured development process with clearly defined milestones, ensuring deliverables were met on time and within scope. Communication was proactive and responsive; the team consistently listened to our needs, provided timely updates, and incorporated feedback efficiently. Their ability to adapt to changing requirements and suggest improvements reflected a high level of professionalism and client-centric approach, making the collaboration smooth and effective.

What was your primary form of communication with Agix Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Agix Technologies was their deep expertise in AI and voice technologies combined with a highly client-focused approach. They not only delivered a technically robust AI voice agent but also took the time to understand our business needs, suggest innovative improvements, and ensure the solution was tailored for maximum impact. Their ability to blend technical excellence with practical business insights made the collaboration truly unique and highly valuable.

Are there any areas for improvement or something Agix Technologies could have done differently?

While our experience with Agix Technologies was overwhelmingly positive, one area for potential improvement could be more frequent progress updates during the early stages of development. Providing slightly more detailed interim reports could help clients track smaller milestones and see incremental progress. Overall, the team was highly responsive and adaptive, and this minor adjustment could make an already excellent process even smoother.

BACKGROUND

Please describe your company and position.

I am the Director of RP Infrastructure

Describe what your company does in a single sentence.

RP Infrastructure is an Australian company founded in 1994 and based in Sydney. The company specializes in advisory, project management, and asset management services across various infrastructure sectors, including social, commercial, transport, utilities, and energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to implement AI-driven project and portfolio intelligence that would improve visibility across multiple infrastructure projects, support data-driven decision-making, and proactively manage cost, schedule, and risk. Our objectives were to gain real-time insights across the project lifecycle, streamline portfolio reporting, and enhance oversight for complex, multi-sector infrastructure programs.

SOLUTION

How did you find Agix Technologies?

• Online Search
• Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies designed and delivered an AI-powered project and portfolio intelligence solution tailored to our infrastructure advisory and delivery operations. The scope included integrating data across project management, cost, and risk systems; developing real-time performance analytics; and embedding AI insights into existing workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved visibility across our project portfolio, reduced manual reporting effort, and enabled proactive risk and schedule management. Decision-making became faster and more data-driven, and project teams were able to identify and address potential cost or timeline issues earlier, improving overall delivery efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated excellent project management, with clearly defined milestones, structured timelines, and regular progress updates. All deliverables were completed on schedule, and the team was highly responsive, quickly adapting the AI solution to address evolving project and portfolio management requirements.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Agix Technologies’ ability to embed AI intelligence directly into complex infrastructure project workflows, providing real-time, actionable insights. Their intelligence-layer approach allowed us to manage multiple projects and portfolios more effectively, improving decision-making and risk management in a way that traditional tools could not.

Are there any areas for improvement or something Agix Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Former Director of Medidata Solutions

Describe what your company does in a single sentence.

Medidata Solutions is an American technology company based in New York City, specializing in software-as-a-service (SaaS) platforms for clinical trials and life sciences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to automate key clinical data operations across our clinical trial platforms, improve data quality and compliance, and reduce manual processing. Our objectives were to streamline data validation and reporting workflows, accelerate trial operations at scale, and embed AI-driven automation directly into existing clinical data systems to support faster, more reliable decision-making.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies implemented AI-driven automation across our clinical data operations. The scope included automating data validation and quality checks, streamlining compliance and reporting workflows, and integrating AI automation into our existing clinical trial platforms. Key deliverables included automated data processing pipelines, AI-powered quality and compliance tools, real-time reporting capabilities, and documentation to support scalable, ongoing operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project reduced manual data processing effort, improved data accuracy and consistency, and shortened validation and reporting timelines. These improvements enabled faster trial operations and more reliable, real-time insights across clinical studies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated strong project management with clear timelines, structured milestones, and consistent communication. All deliverables were completed on schedule, and the team was highly responsive, quickly addressing feedback and adapting automation workflows to meet evolving clinical data and compliance requirements. 

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Agix Technologies’ intelligence-layer approach, which embedded AI automation directly into complex clinical data workflows rather than adding isolated tools. Their ability to align advanced AI automation with real-world regulatory and operational requirements delivered measurable, scalable value

Are there any areas for improvement or something Agix Technologies could have done differently?

The engagement was very successful overall, though additional end-user training and expanded documentation during the final rollout could further support long-term adoption. Agix Technologies was open to feedback and proactive in providing ongoing support.

BACKGROUND

Please describe your company and position.

I am the General Manager of Ripple Group

Describe what your company does in a single sentence.

Here at Ripple Group, we're on a mission to unleash the full potential of your workforce. We're more than just training and education experts – we're a powerhouse in your corner, with the tech to back it up.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

We hired Agix Technologies to automate key training and operational processes across our platform, reduce manual workloads, and improve efficiency at scale. Our goals were to streamline learner onboarding, automate training workflows and reporting, enhance data accuracy, and integrate AI-driven automation directly into our existing systems to support a more seamless and scalable workforce development experience.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies implemented AI-driven automation across Ripple Group’s training and operational workflows. The scope included automating learner onboarding, training management, and reporting processes, as well as integrating AI systems into existing platforms. Key deliverables included automated workflow systems, AI-powered reporting tools, process optimization frameworks, and documentation to support ongoing operations and scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project significantly reduced manual operational effort and improved training workflow efficiency through automation. Reporting accuracy increased, processing times were shortened, and the overall user experience for both learners and internal teams improved measurably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies managed the project with clear timelines, structured milestones, and regular communication. All deliverables were completed on schedule, and their team was highly responsive—quickly addressing feedback and adapting the solution to evolving operational and training requirements.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Agix Technologies’ intelligence-layer approach was particularly impressive, as it embedded AI automation directly into our training and operational workflows rather than treating it as a separate tool. Their ability to align advanced AI systems with real-world business processes delivered practical, scalable, and long-term value.

Are there any areas for improvement or something Agix Technologies could have done differently?

The overall engagement was very successful, though more in-depth user training and expanded documentation at handover could further support long-term adoption. Agix Technologies was open to feedback and proactive in offering continued support where needed.

BACKGROUND

Please describe your company and position.

I am the Manager of KeyMoves

Describe what your company does in a single sentence.

KeyMoves is a boutique recruitment agency founded in late 2019, focusing on the Professional Services market in Melbourne, Sydney, and Brisbane, Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to improve our staffing and recruiting operations through better use of technology, including streamlining workflows, enhancing data management, and implementing scalable digital solutions that support growth and efficiency.

SOLUTION

How did you find Agix Technologies?

• Referral
• Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies handled the design, development, and implementation of tailored technology solutions to support our staffing and recruiting processes. The scope included workflow optimization, data analysis and reporting, system integration, and cloud-based infrastructure setup. Key deliverables were improved reporting dashboards, streamlined recruitment workflows, secure data management systems, and ongoing technical support to ensure smooth operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in improved operational efficiency, faster reporting, and better visibility into recruitment data. We saw reduced manual workload, smoother system performance, and more accurate insights that supported quicker and more informed hiring decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated strong project management throughout the engagement. They delivered milestones on time, maintained clear communication, and were responsive to our feedback and changing requirements. Their team was proactive in addressing issues and ensured the project stayed on track from start to finish.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Agix Technologies was their ability to understand the specific needs of a staffing and recruiting business and translate them into practical, effective technology solutions. Their clear communication, technical expertise, and commitment to delivering real business value made the

Are there any areas for improvement or something Agix Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Operations Specialist of WRKOUT

Describe what your company does in a single sentence.

WRKOUT is a fitness and wellness technology company that provides a product recommendation platform and virtual personal training services aimed at wellness professionals, including personal trainers and coaches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to develop an AI voice agent that could handle customer inquiries, schedule appointments, and provide quick wellness information to improve our client support and reduce workload on our staff.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies designed and implemented an AI voice agent tailored to our wellness services. They developed automated call handling, appointment scheduling, FAQ responses, and system integration with our CRM. Key deliverables included the voice agent setup, workflow automation, integration support, and training materials for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant reduction in call wait times, faster appointment bookings, fewer manual support tasks, and higher customer satisfaction with response speed and availability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies managed the project efficiently, delivered every milestone on time, and maintained clear communication throughout. They responded quickly to our requests and were proactive in addressing any updates or adjustments we needed.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to create a natural sounding, highly accurate voice agent tailored to our wellness services was especially impressive, along with their deep understanding of customer support needs.

Are there any areas for improvement or something Agix Technologies could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Co-founder of Teknowiz

Describe what your company does in a single sentence.

Teknowiz is a global digital solutions and IT services provider based in Marina del Rey, California. Founded in 1994, the company focuses on helping businesses utilize technology to enhance growth, efficiency, and competitive advantage..

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We engaged Agix Technologies to help us refine our IT strategy and align our technology roadmap with future business growth.
• Our main goals were to optimize infrastructure, improve system efficiency, and identify new opportunities where technology could strengthen our competitive advantage.

SOLUTION

How did you find Agix Technologies?

• Online Search
• Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a full assessment of our current IT ecosystem, including infrastructure, software tools, workflows, and security practices. Agix Technologies delivered a clear strategic roadmap outlining recommended upgrades, modernization opportunities, process automation, and long-term scalability planning. Their deliverables also included risk analysis, cost optimization strategies, and detailed implementation guidelines for our technical team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their strategy helped us reduce operational inefficiencies, improve system performance, and save costs by eliminating outdated or redundant tools. We also identified new technology investments that have already improved workflow speed and reduced maintenance issues. The clarity of their roadmap made execution easier and faster for our internal team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies delivered every milestone on time, maintained transparent communication, and responded quickly whenever we needed adjustments or clarification. They showed a strong understanding of both business and technology, which made collaboration smooth and productive.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to combine deep technical expertise with practical business insight. Instead of offering a generic plan, they provided a customized and scalable strategy specifically designed for a global IT services company like ours. Their recommendations were realistic, actionable, and clearly backed by industry best practices.

Are there any areas for improvement or something Agix Technologies could have done differently?

As for improvement, the only thing we would have appreciated was more frequent progress check-ins during the early stages. However, this did not affect the quality of the final outcome, and overall the experience was highly positive.

BACKGROUND

Please describe your company and position.

 I am the Vice President of a retail company 

Describe what your company does in a single sentence.

Our company believes every home is versatile, with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to help us improve our retail operations using AI. Our goal was to increase product demand visibility, automate repetitive tasks and get better sales predictions. Their team focused on boosting efficiency, reducing errors and helping our business make smarter decisions faster. We’re very happy with the results.

SOLUTION

How did you find Agix Technologies?

• Online Search
• Clutch Site

Why did you select Agix Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies handled a full AI development project for our retail platform. Their team built predictive models for inventory, automated order tracking, and integrated intelligent analytics dashboards. They also provided training sessions for our staff and ongoing support. Every deliverable was on time and exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with Agix Technologies, we saw clear improvements in our retail performance. Order accuracy increased by over 25%, and inventory prediction errors dropped sharply. Their AI tools also helped us cut manual processing time in half. Overall, our store efficiency and sales forecasting accuracy improved significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Agix Technologies was easy and organized. They kept us updated every step of the way and always delivered when they said they would. Anytime we had a question or small change, they handled it quickly and politely. Their reliability and communication really made the project enjoyable.

What was your primary form of communication with Agix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Agix Technologies was how genuinely they cared about our goals. They didn’t just rush the work, they listened, gave thoughtful advice, and made sure everything fit our needs. Their professionalism and personal touch made them feel more like a partner than a vendor.

Are there any areas for improvement or something Agix Technologies could have done differently?

No