Aerosoft

BACKGROUND

Please describe your company and position.

I am the HR Manager of Ahmed Business Machines

Describe what your company does in a single sentence.

ABM Ltd is a company in Kenya that specializes in selling printers and providing related solutions to meet business and personal printing needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aerosoft to accomplish?

• I hired Aerosoft to improve my website’s performance, boost its search engine rankings through SEO, and develop a professional, user-friendly WordPress site that showcases our printer products effectively.

SOLUTION

How did you find Aerosoft?

• Online Search
• Clutch Site

Why did you select Aerosoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Aerosoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete website development and SEO optimization. Aerosoft built a fully responsive WordPress website, designed product pages for our printers, and ensured smooth navigation and user experience. On the SEO side, they performed keyword research, optimized on-page content, improved site speed, and implemented technical SEO best practices. Key deliverables included the finished WordPress site, SEO-optimized pages, and ongoing guidance for maintaining search performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the project, our website became faster, more user-friendly, and visually appealing. Organic search traffic increased noticeably, product pages started ranking for key printer-related keywords, and customer inquiries through the website grew. Overall, the improvements helped enhance our online presence and drove more engagement and potential sales. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aerosoft’s project management was excellent. They kept everything well organized, clearly communicated deadlines, and consistently delivered work on time. Whenever I had questions or requested changes, they responded promptly and thoughtfully, ensuring my needs were fully understood and incorporated. Their professional and responsive approach made the entire process smooth and stress free. Their professionalism, expertise, and clear communication made the entire project seamless and satisfying.

What was your primary form of communication with Aerosoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Aerosoft was how well they understood my ideas and turned them into designs that really fit my brand. They've paid attention to every detail, communicated clearly, and made the whole process feel easy and professional. Their work didn’t just look good it genuinely captured the story I wanted my brand to tell. Their work exceeded my expectations in quality, professionalism, and results. 

Are there any areas for improvement or something Aerosoft could have done differently?

Overall, my experience with Aerosoft was very positive. If I were to suggest an area for improvement, it would be providing slightly more frequent updates during the early stages of the project. While they were always responsive when I reached out, a bit more proactive communication at the start could have made the process even smoother.

BACKGROUND

Introduce your business and what you do there.

 I’m the manager of a submarine tour company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aerosoft?

 I hired Aerosoft to help me with the complete digital journey of my recreation business. The goal was to build a strong online presence from the ground up — starting with a professional website, then improving visibility through SEO, and finally using social media marketing to create awareness among both locals and tourists.

SOLUTION

What was the scope of their involvement?

 Aerosoft has handled the complete digital setup for our project. Their work has covered every stage — from website design and development to SEO optimization and social media marketing. They’ve delivered the entire website in a CMS format, which makes it very easy for us to update content and manage the site ourselves. The website includes all the important features — tour details, photo galleries, customer reviews, a booking form, and contact options — everything our customers need to explore and book our submarine tours online. For SEO, they’ve covered all the major areas: on-page SEO, off-page SEO, technical SEO, and local SEO. This includes optimizing our website structure and keywords, building backlinks, improving page speed, and managing our Google Business Profile to boost visibility in search results. On the social media side, Aerosoft manages our Facebook, Instagram, and YouTube accounts. They create engaging content, handle regular posting, and help increase our brand awareness by targeting both locals and tourists interested in marine activities.

What is the team composition?

 Every team lead member is part of my project.

How did you come to work with Aerosoft?

 I found Aerosoft through an online search while I was exploring digital marketing agencies. After going through their website and client feedback, I decided to try their services — and it turned out to be a great decision.

What is the status of this engagement?

 We started working with Aerosoft in March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 After working with Aerosoft, we started seeing noticeable improvements in several areas of our business. Our website traffic increased significantly, and we began receiving more direct inquiries and bookings through the site. Overall, I’m fully satisfied with Aerosoft’s performance. Their digital strategy has helped us reach a wider audience, attract more tourists, and create a consistent online presence for our brand.

How did Aerosoft perform from a project management standpoint?

 Aerosoft’s project management is excellent. From the very beginning, they’ve maintained clear communication, set realistic timelines, and kept me updated on every stage of progress. They use a structured approach — starting with planning and design, then moving to development, SEO, and social media rollout — and each phase is delivered on time and as promised. In the beginning, we started our project discussions with Google Meet sessions, where we finalized the scope and strategy. Later, we continued communication through regular phone calls, and I sometimes visited their office to discuss updates and ideas in person.

What did you find most impressive about them?

 Aerosoft doesn’t just provide digital services — they’ve taken the time to learn about our submarine tour operations and how the tourism market actually works. Their ability to combine technical expertise with a clear sense of our brand’s identity has made a big difference. The team is creative, proactive, and always ready with smart suggestions that improve both the website and our marketing performance. I also find their local presence and personal communication style very unique. Being able to meet or call directly has made collaboration easier and built real trust. Overall, it feels like working with a partner who genuinely cares about our success, not just a service provider.

Are there any areas they could improve?

 Our overall experience with Aerosoft has been very positive, but if I had to suggest one area for improvement, it would be post-launch follow-up and training. While their team is always available for major updates or fixes, a bit more proactive guidance after deployment — like short training sessions for our staff or analytics insights — would be helpful.

BACKGROUND

Introduce your business and what you do there.

I'm the web and content administrator for a real estate company. We manage all stages of the property sale, including valuation, marketing, and negotiations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aerosoft?

We needed help with SEO and content writing to boost our search rankings and create content that could attract and engage more clients.

SOLUTION

What was the scope of their involvement?

Aerosoft provided SEO services and content writing. Their deliverables included regular SEO reports, optimized content pieces, and strategies that helped drive more traffic and inquiries. The team delivered optimized blog posts, property descriptions, and landing page content tailored for real estate. They focused on using the right keywords to boost search rankings while keeping the content engaging for potential buyers and investors.

What is the team composition?

I was only in contact with Aerosoft's team lead.

How did you come to work with Aerosoft?

A friend used Aerosoft's SEO services with amazing results, which gave me the confidence to trust them for my business.

What is the status of this engagement?

We worked together from March–July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website's domain authority (DA) went from 5–20, and our monthly website traffic increased from 300–2,500. Aerosoft shared monthly reports with me, showing the increase in website traffic each month, which made it easy for me to see the progress.

How did Aerosoft perform from a project management standpoint?

Aerosoft delivered on time. We used Google Meet for communication.

What did you find most impressive about them?

Aerosoft's clear communication and the way they explained results in simple terms were impressive.

Are there any areas they could improve?

No, I was very satisfied with their work.