Forest City Digital is a performance-focused digital marketing agency that turns marketing from a cost center into a sustained growth engine. Based in Cleveland, Ohio, we partner with forward-thinking businesses, especially in eCommerce, B2B, and professional services, to unlock measurable online success.
We don’t believe in one-off tricks or vanity metrics. Instead, we engineer digital ecosystems built on data-driven strategy, agile execution, and transparent communication. Our approach combines deep expertise in SEO, paid media, marketing automation, email/sms & social campaigns, influencer marketing, and high-performance website design to deliver results that move the needle on revenue, leads, and market share.
Clients choose us because we take full ownership of outcomes and act as an extension of their team, tackling complex marketing challenges with clarity and confidence. Whether it’s optimizing organic search performance, scaling paid media ROI, automating personalized customer journeys, or launching a conversion-focused site, we build systems that drive growth and scale with your business.
Across industries, our partnerships are defined by proactive leadership and strategy, ongoing optimization, and a relentless focus on measurable impact. With a client-centric mindset and a performance-first philosophy, Forest City Digital delivers marketing that doesn’t just look good on paper, it delivers real, lasting business results.
Forest City Digital offers competitive pricing with good value for cost, as noted by clients. Specific project costs include $1,550/month for SEO services and $4,000 for a website redesign. Clients appreciate their responsiveness and project management, indicating a solid return on investment.
The team is noted for their excellent customer service and communication skills. They build strong relationships, making clients feel valued and understood, while maintaining a positive and engaging work environment.
Valued for Cost-Effective Solutions
Clients appreciate the value Forest City Digital provides, highlighting their cost-effective solutions that align with budgetary constraints while delivering high-quality results.
Room for Improvement in Scheduling
While their project management is generally praised, some clients suggest more consistent scheduling of meetings could enhance communication and project flow.
Effective Use of Technology and Tools
Clients commend Forest City Digital for their adept use of technology, including AI for content creation and advanced tools for analytics and project management, enhancing overall service quality.
Personalized and Adaptable Services
Forest City Digital offers personalized services, adapting to client needs and preferences. Clients appreciate their flexibility and ability to tailor solutions to unique business requirements.
Proficient in SEO and Digital Marketing
Forest City Digital excels in SEO and digital marketing. Clients report significant increases in traffic, keyword rankings, and online engagement, highlighting their effectiveness in enhancing online visibility and driving growth.
E-Commerce Management & Marketing for Cooking Content Firm
Featured Review
E-Commerce Development
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have incredible knowledge."
Jul 5, 2023
Executive, Pro Home Cooks
Anonymous
Verified
Retail
Huntington, New York
1-10 Employees
Online Review
Verified
Forest City Digital runs the e-commerce operations of a digital cooking content company. The team is also managing the client's e-commerce marketing campaigns.
Thanks to Forest City Digital's work, the client has been able to transfer their entire email list and marketing over to another platform. The team has delivered tasks on time and responded well to the client's needs. Moreover, their members are a great cultural fit to the client's internal staff.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at Pro Home Cooks
Describe what your company does in a single sentence.
Digital cooking Content and e-commerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Forest City Digital to accomplish?
E-commerce Opperations
E-commerce Marketing
SOLUTION
How did you find Forest City Digital?
Referral
Why did you select Forest City Digital over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from Forest City Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
running the operations and marketing for a cooking multi brand e-comm shop
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
shift entire email list and marketing over to Klayvio
shift ecomm backend operations from past owners to new ownership
create and run marketing campaigns through email list and website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes they delivered on time and responded well to all needs
What was your primary form of communication with Forest City Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
ability to culturally fit in with my company and see the bigger picture
They understand the world of e-commerce in order to improve current backend operations and marketing.
They have incredible knowledge to help consult in e-commerce
Are there any areas for improvement or something Forest City Digital could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing Services for Staffing Firm
Email Marketing
$10,000 to $49,999
Jan. 2024 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They deliver on time and are VERY responsive."
Feb 26, 2025
CEO, Covenant Technologies
Casey Marquette
Verified
Other industries
Tampa, Florida
11-50 Employees
Online Review
Verified
Forest City Digital has provided email marketing services for a staffing firm. The team has created email sequences and automations to improve the client's operations.
Thanks to Forest City Digital's work, the client has seen an increase in revenue and a reduction in operational costs. The team is highly responsive and timely. The client communicates with them via email, messaging apps, and virtual meetings. Moreover, Forest City Digital's knowledge is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Covenant Technologies
Describe what your company does in a single sentence.
We are a staffing firm.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Forest City Digital to accomplish?
Email Sequences
Automations
SOLUTION
How did you find Forest City Digital?
Referral
Why did you select Forest City Digital over others?
High ratings
Good value for cost
Referred to me
How many teammates from Forest City Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Provided email sequences and thought leadership on the content as well as creating automations that have saved us time and money across the organization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have seen an increase in revenue due to email sequences and a reduction in operational costs due to internal automations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They deliver on time and are VERY responsive.
What was your primary form of communication with Forest City Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Jeff. He is very knowledgeable in the space and does what he says he is going to do.
Are there any areas for improvement or something Forest City Digital could have done differently?
None
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & PPC for Home Services Co
Ecommerce MarketingPay Per ClickSearch Engine Optimization
$50,000 to $199,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Forest City Digital went ahead with things even when they didn't have 100% of the information."
Jan 23, 2025
Marketing Manager, Home Services Co
Anonymous
Verified
Home Services
Twinsburg, Ohio
51-200 Employees
Online Review
Verified
Forest City Digital provides SEO and PPC services for a home services company. The team has enhanced the client brand visibility among target audiences to increase qualified leads.
Forest City Digital's work has increased the client's organic Google traffic, high-ranking keywords, and leads from PPC efforts. Moreover, the team has gone over and above many times and worked hard to deliver on time. Overall, the client has been pleased with the team's work and performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of a home services company
Describe what your company does in a single sentence.
Provides services for exterior home improvement
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Forest City Digital to accomplish?
SEO
PPC
SOLUTION
How did you find Forest City Digital?
Referral
Why did you select Forest City Digital over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Forest City Digital were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Primary Objectives:
Increase qualified leads relevant to your industry. Enhance brand visibility among target audiences. Drive conversions that align with business objectives. Secondary Objectives:
Establish thought leadership. Provide valuable content for stakeholders and partners. Improve website authority to support various marketing initiatives.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase in organic google traffic
High ranking keywords
Leads from PPC efforts
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they went over and above many times. They work hard to deliver on time even when we don't give clear instructions.
What was your primary form of communication with Forest City Digital?
Email or Messaging App
What did you find most impressive or unique about this company?
Forest City Digital went ahead with things even when they didn't have 100% of the information. They didn't wait, they got the job done.
Are there any areas for improvement or something Forest City Digital could have done differently?
More insight into project completion dates
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev & Mgmt & Email Marketing for Art Company
AI ConsultingBusiness ConsultingE-Commerce DevelopmentEcommerce MarketingEmail MarketingSearch Engine Optimization
Confidential
Sep. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide a very personal touch and really understand the values of my company."
Aug 7, 2023
Artist & Entrepeneur, Rinske Douna
Rinske Douna
Verified
Arts, entertainment & music
Netherlands
1-10 Employees
Online Review
Verified
Forest City Digital has developed an art company's e-commerce website and now manages it. They also manage e-commerce accounts and the client's webshop's back office and have set up email marketing flows.
Thanks to Forest City Digital's efforts, the client has seen more orders, higher click and open email rates, increased website traffic, and more personal connections with end customers. Moreover, the team is consistently responsive to the client's needs and offers personalized services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Artist / entrepeneur of Rinske Douna
Describe what your company does in a single sentence.
I'm an Art Influencer with ecommerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Forest City Digital to accomplish?
brainstorming ideas
Webshop manager
email marketing
SOLUTION
How did you find Forest City Digital?
Referral
Why did you select Forest City Digital over others?
Good value for cost
Referred to me
Company values aligned
How many teammates from Forest City Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Forest City Digital created my e-commerce website, set up all the email marketing & flows, manages the accounts (vendors/customers) & back office of the webshop. But not only that, we call every week to brainstorm new ideas and set them in motion. They have been a tremendous help!!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
everything really. More orders, higher click & open rate emails, more personal connection with the customers, higher visit rate website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
very responsive, even on sundays! always on time and always in action when something needs to be done
What was your primary form of communication with Forest City Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They provide a very personal touch and really understand the values of my company.
Are there any areas for improvement or something Forest City Digital could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign for Law Firm
Web Design
$1,000,000 to $9,999,999
May - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was met in a good timely manner."
Jul 17, 2023
System Administrator, Office
Eric Hoffert
Legal
Akron, Ohio
11-50 Employees
Online Review
Forest City Digital redesigned a 15-year-old outdated website for a law firm. They identified the client's specifications and worked on a website that met the client's expectations.
Forest City Digital’s work received positive feedback from the client. Their timely and communicative approach resulted in a positive partnership. They communicated with the client through virtual meetings, email, and a messaging app. Overall, they were easy to work with
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the System Administrator of Office
Describe what your company does in a single sentence.
Our Office's website was about 15 years out dated (2008ish and no mobile support) and we were in the market for a redesign.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Forest City Digital to accomplish?
Web site Redesign
SOLUTION
How did you find Forest City Digital?
Referred
Why did you select Forest City Digital over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Forest City Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
After speaking with a few companies, we got in touch with Forrest City Digital and Kenny who is the owner, we were excited for this company. They met our expectations on every level and really showed an interest in working with us.
Anything and everything we asked for they were able to complete and we were very excited and pleased with where our website is now. I would recommend this company to anyone looking for a redesign, or anyone looking to have a website created for them. FCD/Kenny was very easy to work with and we are very pleased with how things turned out and can only say good things about this company. Highly recommend.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Progress Meetings
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was met in a good timely manner.
What was your primary form of communication with Forest City Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The ability to work with our Office. Smaller companies are easier to work with.
Are there any areas for improvement or something Forest City Digital could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Revamp for Furniture Company
Web DesignWeb Development
Less than $10,000
June - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team is easy-going and great to work with."
Aug 19, 2022
Co-Owner, BoxwoodWoodworking
Kara Lind
Verified
Retail
Austinburg, Ohio
1-10 Employees
Online Review
Verified
Forest City Digital has rvamped a website for a furniture company. They've upgraded the client's platform, customized options, and implemented an easy-to-use purchasing process.
Forest City Digital has successfully developed a user-friendly website with customized features. The team has worked closely with the client and is committed to the client's timeline. They are collaborative and have exhibited seamless project management.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the co-owner of a custom handmade furniture business.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Forest City Digital, and what were your goals?
We needed a refresh of our website.
SOLUTION
How did you select Forest City Digital and what were the deciding factors?
We wanted to work with someone local to us and who could really build us a great website and potentially more after.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We met through google calls and talked over the whole process. I gave all information and photos needed and then Forest City took charge and created a great site for us while clarifying the complicated customization options for potential customers to have an easy purchasing process.
How many people from the Forest City Digital team worked with you, and what were their positions?
Just one and he is the owner.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The site is so much more user friendly and really brings clarity to all the options we have
Describe their project management style, including communication tools and timeliness.
Kenny was great to work with- I work from home with small children who often joined my calls and he was very accommodating of my time and schedule.
What did you find most impressive or unique about this company?
The process itself was very easy and I felt comfortable voicing my opinions. I never felt like he was trying to sell me things I didn't need. The team is easy-going and great to work with.
Are there any areas for improvement or something they could have done differently?
Not really, great experience all around.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Strategy for Marketing Consulting Company
Digital Strategy
$10,000 to $49,999
January 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They felt more like family than business partners."
Jan 27, 2022
VP of Marketing, Private Equity Marketing Consultants
Frank Lark
Media
Lakeland, Florida
1-10 Employees
Online Review
Forest City Digital provided a digital strategy for a marketing consulting company. The team evaluated the company’s digital marketing, advertising, design, and acquisition plan for the whole year of 2022.
Forest City Digital helped the company achieve the highest ROI through the launched campaigns. The team communicated and managed the workflow in a seamless manner. Above all, they integrated well with the company, comfortably working as if they were really a part of the in-house marketing team.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Private Equity Marketing Consultant / Vice President of Marketing
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Forest City Digital?
Overall Strategic Marketing Plan for 2022
SOLUTION
How did you select this vendor and what were the deciding factors?
Kenny and his team are the best in the state of Ohio
Describe the project in detail and walk through the stages of the project.
Full Calendar review of all initiatives for digital marketing, advertising, design and acquisition
How many resources from the vendor's team worked with you, and what were their positions?
Kenny T. drove the entire deep dive into my consulting business
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
With campaigns launched we are seeing the highest ROI in company history
How effective was the workflow between your team and theirs?
Seamless communication and workflow
What did you find most impressive or unique about this company?
They are growing at an astonishing rate, yet never lose site of the most minute detail. They felt more like family than business partners.
Are there any areas for improvement or something they could have done differently?
Covid has not slowed down this digital first company in anyway and in fact, it seems to have made them more nimble and even quicker to respond - if that is even humanly possible.
RATINGS
5.0
"If you want a true partner who is technically savvy, yet down to earth and approachable - This is it!"
Quality
5.0
Service & Deliverables
"PHD level"
Schedule
5.0
On time / deadlines
"Convenient"
Cost
5.0
Value / within estimates
"Fair and flexible to project"
Willing to Refer
5.0
NPS
"I would trust my digital business to only Kenny and team
Showing 11-17 of
17 Reviews
Packages we offer:
eCommerce Development Managed Services
Our Development Managed Services are designed to provide reliable, scalable website support with clearly defined expectations. Support levels, response times, and communication cadence increase by tier, ensuring the right balance of speed, structure, and strategic involvement for your organization.
Small
20 Hours/Month of Core Dev & Support
$3,600
/month
Meeting Cadence: Biweekly
Includes Project Manager
Medium
Reliable Monthly Dev/Design & Support (40 Hours)
$5,760
/month
Includes Design and UX
Meeting Cadence: Weekly
Includes Project Manager
Includes Account Manager
Large
Strategic Dev & Design Support (60 Hours)
$7,200
/month
Includes Design and UX
Meeting Cadence: Weekly
Includes Project Manager
Includes Account Manager
Features
Small
$3,600
/mo
Medium
$5,760
/mo
Large
$7,200
/mo
Includes Design and UX
–
Meeting Cadence
Biweekly
Weekly
Weekly
Includes Project Manager
Includes Account Manager
–
Small
$3,600
/mo
Includes Design and UX
–
Meeting Cadence
Biweekly
Includes Project Manager
Includes Account Manager
–
Medium
$5,760
/mo
Includes Design and UX
Meeting Cadence
Weekly
Includes Project Manager
Includes Account Manager
Large
$7,200
/mo
Includes Design and UX
Meeting Cadence
Weekly
Includes Project Manager
Includes Account Manager
RevGen Package
Over the next 90 days, We will build and execute our proprietary approach to diversifying your direct-to-consumer revenue through SEO and Klaviyo email/SMS services. You provide us access to your eCommerce platform and analytics tools, we perform all the analysis, present you the strategy, you approve the strategy, and we bring it home.
Small
N/A
$5,000
/month
SEO
Marketing Automation
Medium
Small/Medium Sized D2C eCommerce brands
$7,500
/month
SEO
Marketing Automation
Paid Ads
Social Ads
Large
Small/Medium Sized D2C eCommerce brands with Ads
$10,000
/month
SEO
Marketing Automation
Paid Ads
Social Ads
Features
Small
$5,000
/mo
Medium
$7,500
/mo
Large
$10,000
/mo
SEO
Marketing Automation
Paid Ads
–
Social Ads
–
Small
$5,000
/mo
SEO
Marketing Automation
Paid Ads
–
Social Ads
–
Medium
$7,500
/mo
SEO
Marketing Automation
Paid Ads
Social Ads
Large
$10,000
/mo
SEO
Marketing Automation
Paid Ads
Social Ads
Our Story
Forest City Digital was built to prove marketing can be both accountable and impactful. We believe growth comes from smart strategy, sharp execution, and total transparency. Our team partners closely with clients to build scalable digital systems, rooted in data, driven by performance, and focused on long-term results, not short-term wins.
Meet the Team
Kenny TrusnikPresident & CEO
Founder of Forest City Digital with experience spanning Toyota, Sherwin-Williams, Race Winning Brands, and fast-moving startups. I help companies turn digital marketing into scalable growth.
Jeff StaatsPartner & Chief Revenue Officer
Partner at Forest City Digital, focused on revenue growth, marketing automation, and scalable strategy. Jeff brings decades of experience helping organizations align marketing, sales, and results.
What Sets Us Apart
Built for Performance, Not Vanity
We focus on outcomes that matter, revenue, leads, and efficiency. Every strategy is tied to measurable KPIs, so clients always know what’s working, what’s not, and why.
Enterprise Experience, Startup Speed
Our team brings experience from brands like Toyota, Sherwin-Williams, and Race Winning Brands, paired with the agility of startup execution. That means proven strategy without the red tape.
True Partners, Not Order Takers
We act as an extension of our clients’ teams, challenging assumptions, proactively optimizing, and owning results. Transparency, accountability, and collaboration are built into everything we do.
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