# Top Call Center Services & Voice Services in Cape Town

Recommended Call Centers companies in Cape Town include Boldr., Sourcefit, Delta-v, MANGO5, HANGAR49, DSG, Webhelp, CCI Global, Persuade, Real Receptionist.



We verify reviews and evaluate companies so you can choose with confidence.
We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch)

## List of the Best Top Call Center Services & Voice Services in Cape Town

Ratings Updated: Jul 30, 2026


### [Boldr.](https://clutch.co/profile/boldr)
#### 4.8 out of 5 star rating (10 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Call Center Services
- 50% Customer Service Outsourcing
- 5% Data Annotation Services
- 15% Employer of Record (EOR) Services

#### Company description
Boldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
[Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### Helpful
Clients have expressed a highly positive sentiment regarding Boldr's services, highlighting their flexibility, responsiveness, and helpfulness. One client noted their 'outstanding' implementation and effective communication, while another praised their understanding of client objectives and commitment to community impact. The overall feedback emphasizes Boldr's ability to meet specific needs, with one client stating, 'Working with Boldr has been a very positive experience.' Areas for improvement were minimal, suggesting strong client satisfaction.
- PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come. [Read Full Review](https://clutch.co/go-to-review/boldr/153888)
- Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives. [Read Full Review](https://clutch.co/go-to-review/boldr/150659)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 countries
- Austria (1 projects)
- Canada (1 projects)
- United States (6 projects)

This provider is fluent in 3 languages:
- English
- Filipino
- Spanish
[View Reviews](https://clutch.co/profile/boldr?verified=true#reviews)

#### 5% of employees work in Cape Town office
Cape Town, South Africa
34 Bree Street
50 - 75 employees

[See All Locations (5)](https://clutch.co/profile/boldr#location)

---

### [Sourcefit](https://clutch.co/profile/sourcefit)
#### 4.8 out of 5 star rating (12 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% IT Managed Services
- 10% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Sourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.
[Visit Website](https://www.sourcefit.com/)


#### Experience in 5 industries

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
[Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)

##### Medical Experience
Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630)

##### Financial services Experience
Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency.
- 2 reviews for financial services industry
- Unknown avg. project cost
- BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530)
- Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787)

##### Logistics & Supply Chain Experience
Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252)

##### Software Experience
Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653)

##### Information technology Experience
Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569)
- HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379)

##### Construction Experience
Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects.
- 3 reviews for construction industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372)
- IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216)
- IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.
[Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)

#### Completed projects in 6 countries
- Australia (1 projects)
- Malta (1 projects)
- Singapore (2 projects)
- Guernsey (1 projects)
- United States (3 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)

#### 1% of employees work in Cape Town office
Cape Town, South Africa
Hamilton House, 30 Chiappini Street
10 - 15 employees

[See All Locations (7)](https://clutch.co/profile/sourcefit#location)

---

### [Delta-v](https://clutch.co/profile/delta-v)
#### 4.8 out of 5 star rating (4 reviews)
- $5,000+ minimum project size
- $50 - $99 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Business Consulting
- 90% Sales Outsourcing

#### Company description
Delta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.
[Visit Website](https://deltav-global.com/)


#### Well-organized projects
Clients have expressed strong satisfaction with Delta-v's project organization, highlighting their structured and methodical approach. One client noted that the program was executed in record time, with all modules delivered punctually. Another emphasized the thorough planning and readiness of materials, complemented by patient and attentive training. Overall, the sentiment reflects confidence in Delta-v's ability to manage projects effectively and deliver results promptly.
- Sales Consulting Services for Technology Investment Group (4.5/5, Nov 15, 2023): The program followed a very structured, step-by-step approach, with Alex always available to answer any questions along the way. All modules were delivered on time - in record time, given the urgency we had to get going! We're impressed with their very structured, proven approach. [Read Full Review](https://clutch.co/go-to-review/delta-v/249664)
- Training for Software Dev Company (5.0/5, Oct 16, 2023): The entire project was well-planned and executed. All documents were ready and at our disposal when we needed it. Alex was very thorough and patient in the training sessions and was always willing to assist during and after the training was completed. [Read Full Review](https://clutch.co/go-to-review/delta-v/241344)

#### Experience in 3 industries

Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors.
[Read All Reviews](https://clutch.co/profile/delta-v?verified=true#reviews)

##### Software Experience
Delta-v has received positive feedback in the Software industry for their expertise in sales development and lead generation. Clients highlight their strong alignment with company values, effective communication, and timely project delivery. Their training sessions and strategic insights equip teams with the skills necessary for success. Overall, Delta-v is recognized for providing valuable support and measurable outcomes, making them a strong candidate for businesses seeking growth in the software sector.
- 2 reviews for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sales Outsourcing for Software Company (4.5/5, Oct 20, 2023): Delta-v provides sales outsourcing services for a software company. The team is in charge of reaching out to potential customers via cold emailing and calling. The goal is to set up introductory meetings. [Read Full Review](https://clutch.co/go-to-review/delta-v/242693)
- Business Consulting for Customer Support Software Co (5.0/5, Feb 20, 2024): Delta-v conducted a masterclass for a customer service software company. They offered guidance on sales development representative (SDR) strategies, tech stack selection, and the hiring and training process. [Read Full Review](https://clutch.co/go-to-review/delta-v/269983)

##### Information technology Experience
Delta-v demonstrates strong capabilities in the Information Technology sector, particularly in building effective sales engines for portfolio companies. Clients commend their structured approach and timely delivery, noting significant improvements in lead generation and sales processes. Their expertise in training and developing sales development teams has resulted in measurable outcomes, with a focus on scalable sales. Overall sentiment reflects a positive experience, though some clients suggest a need for further training on deal closure techniques.
- 1 review for information technology industry
- $10,000 – $49,000 avg. project cost
- Sales Consulting Services for Technology Investment Group (4.5/5, Nov 15, 2023): Delta-v set up the sales development team of a technology investment group. They assisted the client in hiring and onboarding SDRs, developing an outbound GTM playbook, and selecting the technology stack. [Read Full Review](https://clutch.co/go-to-review/delta-v/249664)

##### IT Services Experience
Delta-v is highly regarded for its expertise in developing tailored cloud software solutions and effective sales strategies within the IT Services industry. Clients have praised their thorough project management, quick and insightful training sessions, and commitment to delivering value. Positive feedback highlights the company's ability to identify key metrics and facilitate team training, making them a strong choice for businesses seeking impactful IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Training for Software Dev Company (5.0/5, Oct 16, 2023): Delta-v provided training services for a software development company. They created an outbound sales playbook, trained a newly recruited SDR team, and identified key metrics for the new sales strategy. [Read Full Review](https://clutch.co/go-to-review/delta-v/241344)

#### Completed projects in 2 countries
- South Africa (2 projects)
- England (2 projects)

[View Reviews](https://clutch.co/profile/delta-v?verified=true#reviews)

#### 1 review from clients near Cape Town

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Clients in Stellenbosch praise Delta-v for their expertise in developing tailored sales strategies, including playbooks and team training, leading to measurable results like increased meeting bookings and clear target personas.
[Read Local Reviews](https://clutch.co/profile/delta-v?verified=true#reviews)

---

### [MANGO5](https://clutch.co/profile/mango5)
#### 5 out of 5 star rating (2 reviews)
- 250 - 999 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
MANGO5 is a mid-sized company specializing in Contact Center Services, offering Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. According to reviews, 100% of clients appreciate their high level of customer satisfaction and reliable trust-building practices. Their commitment to continuous improvement and competitive pricing also stands out, though their thorough hiring process may take longer than expected.
[Visit Website](http://www.mango5.co.za/)


#### Reliable
Clients have expressed a strong sentiment of reliability regarding MANGO5, highlighting their consistent performance and trustworthiness. One client noted, 'They’re pretty reliable, which builds the trust component,' emphasizing the importance of trust in their working relationship. Additionally, the client appreciated MANGO5's proactive approach in addressing issues, stating, 'I know that they’ll raise any issues that come up to me.' Overall, MANGO5 is viewed as a dependable partner in customer service and sales operations.

#### 1 review mentions Call Center Services

Call Center Services for Online insurance Company
5.0/5 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers.

- 1 of 1 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/mango5/97656)

#### Experience in 1 industry

MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.
[Read All Reviews](https://clutch.co/profile/mango5?verified=true#reviews)

##### IT Services Experience
MANGO5 has received positive feedback from clients in the IT Services industry, highlighting their expertise in customer and sales support. Clients appreciate their reliable team management, effective communication, and ability to exceed customer satisfaction metrics. The company’s focus on training and personnel development, alongside a competitive pricing model, makes them a strong fit for businesses seeking quality service. Overall, MANGO5's commitment to client success and trust-building stands out as a key strength.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO & Customer Support for Global Career Services Company (5.0/5, Jun 23, 2020): MANGO5 supplies customer support as well as inbound and outbound lead generation for a career services company. They reach out to existing leads to convert them over the phone, email, and chat. 
 [Read Full Review](https://clutch.co/go-to-review/mango5/119762)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/mango5?verified=true#reviews)

---

### [HANGAR49](https://clutch.co/profile/hangar49)
#### 4.5 out of 5 star rating (1 reviews)
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Content Marketing
- 15% Email Marketing
- 20% Business Consulting
- 10% Market Research
- 20% Marketing Strategy
- 25% Sales Outsourcing

#### Company description
HANGAR49 is a company specializing in customer acquisition and sales development services. Based on reviews, 100% of feedback is positive, highlighting their impressive ability to integrate with clients' teams and deliver valuable insights into market demands. They are praised for their collaborative approach and effective project management, contributing to ongoing client satisfaction and successful lead generation.
[Visit Website](https://www.hangar49.com)


#### Knowledgeable
Clients consistently express that HANGAR49 possesses a deep knowledge of customer acquisition strategies. One client noted their 'great experience' in setting up these processes, emphasizing the team's collaborative approach and expertise. The founder of Compleye highlighted HANGAR49's 'highly experienced and knowledgeable partner' status, which significantly contributes to their sales efforts. Overall, the sentiment regarding HANGAR49's knowledge is overwhelmingly positive, with no identified areas for improvement.

#### Experience in 1 industry

HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
[Read All Reviews](https://clutch.co/profile/hangar49?verified=true#reviews)

##### IT Services Experience
HANGAR49 has received positive feedback in the IT Services industry for their expertise in customer acquisition and sales processes. Clients appreciate their collaborative approach, knowledgeable team, and consistency in delivering valuable insights and leads. HANGAR49 effectively integrates with clients’ teams, showcasing strengths in project management and ongoing communication. Overall, they are viewed as a strong partner for businesses seeking to enhance their sales and marketing strategies.
- 1 review for it services industry
- Less than $10,000 avg. project cost
- Market Research & Lead Gen for Compliance Platform (4.5/5, Jun 22, 2022): HANGAR49 is leading the customer acquisition process of a software startup. Their scope includes developing customer profiles and conversations, market research on LinkedIn, lead generation testing, and more.
 [Read Full Review](https://clutch.co/go-to-review/hangar49/23786)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
[Read All Reviews](https://clutch.co/profile/hangar49?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [DSG](https://clutch.co/profile/dsg)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% E-Commerce Development
- 10% Web Design

#### Company description
Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
[Visit Website](https://www.dsg.co.za)


#### Very responsive

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 24% of employees work in Cape Town office
Cape Town, South Africa
15 Edison Way
151 - 200 employees

[See All Locations (3)](https://clutch.co/profile/dsg#location)

---

### [Webhelp](https://clutch.co/profile/webhelp)
- 10,000+ employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 1% UX/UI Design
- 1% Custom Software Development
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 5% Back Office Outsourcing
- 23% Call Center Services
- 1% CRM Consulting and SI
- 33% Customer Service Outsourcing
- 1% Digital Strategy
- 1% Unified Communications Consulting & SI
- 5% Finance & Accounting Outsourcing (FAO)
- 1% Graphic Design
- 1% HR Consulting
- 5% Business Consulting
- 1% Mobile App Development
- 15% Sales Outsourcing
- 1% Translation
- 1% Web Design
- 1% Web Development
- 1% Transcription

#### Company description
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://webhelp.com/)


#### 5% of employees work in Cape Town office
Cape Town, South Africa
18 Main Road, Corner Proteao & Main Road, Claremont, Cape Town
More than 5k employees
+27 21 003 1851
[See All Locations (52)](https://clutch.co/profile/webhelp#location)

---

### [CCI Global](https://clutch.co/profile/cci-global)
- 10,000+ employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO)
- 25% Sales Outsourcing

#### Company description
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
[Visit Website](https://www.cciglobal.com/)


#### 7% of employees work in Cape Town office
Cape Town, South Africa
Wynberg Mews 10 Brodie Road Wynberg
201 - 250 employees
27716057251
Cape Town, South Africa
8 Boundary Road
201 - 250 employees
27716057251
Cape Town, South Africa
Stadium on Main 99 Main Rd Claremont
201 - 250 employees
27716057251
[See All Locations (6)](https://clutch.co/profile/cci-global#location)

---

### [Persuade](https://clutch.co/profile/persuade)
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Market Research
- 80% Sales Outsourcing

#### Company description
Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
[Visit Website](https://www.persuade.co.za/)


---

### [Real Receptionist](https://clutch.co/profile/real-receptionist)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% HR Outsourcing

#### Company description
Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
[Visit Website](https://realreceptionist.co.za)


---

### [Trilogy BPO](https://clutch.co/profile/trilogy-bpo)
- < $25 average hourly rate
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Agents
- 10% AI Consulting
- 10% AI Development
- 50% Call Center Services
- 10% Generative AI
- 10% Business Consulting

#### Company description
Trilogy BPO is an answering service company established in 2024. The firm focuses on Call Center Services and Artificial Intelligence.
[Visit Website](https://trilogybpo.com)


---

### [Telepride Consultants](https://clutch.co/profile/telepride-consultants)
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 5% CRM Consulting and SI
- 15% Document Digitization & Management
- 10% Search Engine Optimization
- 15% Social Media Marketing

#### Company description
Midsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
[Visit Website](https://telepride.co.za/)


---

### [The Weaver Group](https://clutch.co/profile/weaver-group)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 80% Sales Outsourcing

#### Company description
The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
[Visit Website](https://weavergroupco.com/)


#### Proactive
The feedback highlights The Weaver Group's proactive approach in client engagement. Clients noted their impressive initiative in researching target decision-makers, leading to effective execution through daily calls and meetings. The consistent provision of daily feedback and weekly reports further underscores their commitment to communication and project management. Overall, the sentiment is positive, emphasizing their ability to meet objectives and adapt to client needs effectively.

#### Reviewed 1 time in the past 6 months

Recent client feedback for The Weaver Group highlights their effective project management and alignment with client values. A managing partner from Zero Foundation Africa noted a remarkable 93% recruitment success rate and praised the team's proactive communication and strategic approach. Clients appreciated the company's budget-friendly pricing and overall value. However, there is a suggestion for improvement regarding the sharing of objection-handling scripts. Overall, sentiment towards their performance is highly positive.
- 1 of 1 reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/weaver-group?sort_by=date_desc&verified=true#reviews)

#### Experience in 1 industry

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
[Read All Reviews](https://clutch.co/profile/weaver-group?verified=true#reviews)

#### 3.5 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
[Read All Reviews](https://clutch.co/profile/weaver-group?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Industrial Growth Hub](https://clutch.co/profile/industrial-growth-hub)
- $1,000+ minimum project size
- $50 - $99 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Custom Software Development
- 25% Mobile App Development
- 25% Sales Outsourcing
- 25% Web Development

#### Company description
Industrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small.
[Visit Website](https://www.industrialgrowthhub.com/)


---

### [Sigma Connected Group](https://clutch.co/profile/sigma-connected-group)
- 1,000 - 9,999 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 40% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.sigmaconnected.com//)


---

### [In Africa Connect](https://clutch.co/profile/africa-connect)
- $10,000+ minimum project size
- $200 - $300 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 20% Call Center Services
- 33% Customer Service Outsourcing
- 4% Business Consulting
- 15% Market Research
- 15% Direct Marketing

#### Company description
Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.iac.co.za)


---

### [Candies Freelance Agency Pty Ltd](https://clutch.co/profile/candies-freelance-agency-pty)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 5% Advertising
- 5% Blockchain
- 20% Call Center Services
- 15% Customer Service Outsourcing
- 5% Digital Asset Management
- 15% HR Outsourcing
- 5% Marketing Strategy
- 10% Recruiting
- 10% Sales Outsourcing
- 10% Staffing

#### Company description
Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.
[Visit Website](https://www.candiesagency.com)


---

### [CION BPO](https://clutch.co/profile/cion-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 40% Recruitment Process Outsourcing
- 30% Sales Outsourcing

#### Company description
CION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing.
[Visit Website](https://cion-bpo.com/)


---

### [121 BPO](https://clutch.co/profile/121-bpo)
#### 0.5 out of 5 star rating (1 reviews)
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 40% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
[Visit Website](https://121bposervices.co.za/)


#### Experience in 1 industry

121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
[Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews)

##### Consulting Experience
Client feedback for 121 BPO highlights serious concerns regarding management oversight and service quality within the Consulting industry. While the company initially appeared promising, clients reported significant performance issues, leading to financial losses and subpar results. The lack of effective team management and unsuccessful communication further detracted from the overall experience. Potential clients should carefully consider these factors and exercise caution when engaging with 121 BPO for consulting services.
- 1 review for consulting industry
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Immigration Services Co (0.5/5, Jan 29, 2024): 121 BPO provides outsourced staff augmentation services for an immigration services company. They outsourced a team composed of six people. [Read Full Review](https://clutch.co/go-to-review/121-bpo/264967)

#### 0.5 out of 5.0 rating for cost

What Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
[Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [UBUNTU VOICE](https://clutch.co/profile/ubuntu-voice)
- $50,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Ecommerce Marketing
- 50% E-Commerce Development
- 25% Sales Outsourcing

#### Company description
Located in Cape Town, South Africa, UBUNTU VOICE is an e-commerce development company. They provide E-Commerce Development and Ecommerce Marketing.
[Visit Website](http://www.ubuntuvoice.co.za)


---

### [Ubuntu Outsourcing Solutions](https://clutch.co/profile/ubuntu-outsourcing-solutions)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 5% Employer of Record (EOR) Services
- 5% Executive Search
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting
- 5% HR Outsourcing
- 5% Recruiting
- 20% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
Ubuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
[Visit Website](https://ubuntubpo.com/)


---

### [3iSolutions](https://clutch.co/profile/3isolutions)
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 40% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.3is.net/)


---

### [Employmate](https://clutch.co/profile/employmate)
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Executive Search
- 20% Recruitment Process Outsourcing
- 20% Sales Outsourcing
- 20% Staffing

#### Company description
Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
[Visit Website](https://employmate.com.au/)


#### 50% of employees work in Cape Town office
Cape Town, South Africa
Dock Road
10 - 15 employees

[See All Locations (2)](https://clutch.co/profile/employmate#location)

---

### [Khaltsha Call Centre](https://clutch.co/profile/khaltsha-call-centre)
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://khaltshacallcentre.co.za/)


---

### [Kwik Support (Pty) Ltd](https://clutch.co/profile/kwik-support-pty)
- $50,000+ minimum project size
- $25 - $49 average hourly rate
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 20% Cloud Consulting & SI
- 20% IT Managed Services
- 20% Cybersecurity
- 20% IT Strategy Consulting

#### Company description
Based in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
[Visit Website](https://kwik.support)


---

### [The Agentsy BPO](https://clutch.co/profile/agentsy-bpo)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 30% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 30% Sales Outsourcing

#### Company description
The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
[Visit Website](https://agentsybpo.com/)


#### Timely
Clients have expressed high satisfaction with The Agentsy BPO's timely delivery of services. One client highlighted their 'high level of service' and 'ability to deliver' consistently, contributing to a 300% increase in membership within the first year. The client noted that The Agentsy BPO responded effectively to their needs and maintained a strong partnership, leading to the renewal of their contract. Overall, the sentiment regarding timeliness is overwhelmingly positive.

#### Experience in 1 industry

The Agentsy BPO has demonstrated expertise in the hospitality and leisure industry, working with clients such as membership-based travel clubs and luxury travel agencies. Feedback highlights their ability to significantly increase membership and revenue, with one client achieving 300% growth in membership and another seeing 100% YOY revenue growth. Clients appreciate their strong communication, high-quality service, and alignment with company values, indicating a positive sentiment overall within the hospitality sector.
[Read All Reviews](https://clutch.co/profile/agentsy-bpo?verified=true#reviews)

##### Hospitality & leisure Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, showcasing strengths in increasing memberships and revenue for travel-related businesses. Clients have noted a 300% increase in memberships and 100% YOY revenue growth through their tailored services. Feedback highlights their strong communication, attention to detail, and ability to meet objectives, making them a valuable partner for companies seeking to enhance their market presence and operational efficiency in the travel sector.
- 2 reviews for hospitality & leisure industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BPO for Online Travel Agency (5.0/5, May 1, 2023): The Agentsy BPO provides business outsourcing services for an online travel agency. They have outsourced 10 multilingual travel agents for the client to increase their bookings, sales, and revenue. [Read Full Review](https://clutch.co/go-to-review/agentsy-bpo/198401)
- BPO Services for Travel Club (5.0/5, May 1, 2023): The Agentsy BPO provides BPO services for a travel club. The team is tasked with increasing the client's membership base, sales, and revenue. [Read Full Review](https://clutch.co/go-to-review/agentsy-bpo/198407)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services.
[Read All Reviews](https://clutch.co/profile/agentsy-bpo?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

---

### [ARC Business Process Outsourcing](https://clutch.co/profile/arc-business-process-outsourcing)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Stellenbosch, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 30% Customer Service Outsourcing
- 40% Sales Outsourcing

#### Company description
ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
[Visit Website](http://www.arcbpo.com)


#### Flexible
Clients have praised ARC Business Process Outsourcing for their exceptional flexibility in project management. One client highlighted that all tasks were handled with great professionalism and flexibility, reflecting a strong alignment with the company's values. The ability to adapt to client needs and deliver on time was particularly noted, reinforcing their reputation as a reliable partner for outsourcing services.

#### Experience in 1 industry

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
[Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews)

##### eCommerce Experience
ARC Business Process Outsourcing demonstrates strong expertise in the eCommerce sector, particularly in customer service outsourcing. Clients appreciate their multilingual capabilities and ability to manage complex customer interactions effectively. Notable improvements include decreased first response times and increased customer satisfaction, showcasing their impact on overall business performance. The company is commended for professionalism, flexibility, and alignment with client values, making them a reliable partner for eCommerce businesses seeking enhanced customer service solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for E-Commerce Company (5.0/5, Sep 27, 2023): An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, and reviews. [Read Full Review](https://clutch.co/go-to-review/arc-business-process-outsourcing/236255)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
[Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews)

---

### [BellRinger](https://clutch.co/profile/bellringer)
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Email Marketing
- 20% Sales Outsourcing
- 20% SMS Marketing

#### Company description
BellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
[Visit Website](http://www.bellringer.co.za/)


---

### [Outsource-X (Pty) Ltd](https://clutch.co/profile/outsource-x-pty)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 35% Customer Service Outsourcing
- 10% Recruitment Process Outsourcing
- 35% Sales Outsourcing

#### Company description
Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
[Visit Website](https://outsource-x.com/)


#### Communicative
The feedback regarding Outsource-X (Pty) Ltd highlights their exceptional communication skills, with clients noting 'exceptional and timely communication' and 'regular updates' throughout the project. One client emphasized that all inquiries were 'answered promptly,' reflecting a strong commitment to responsiveness. Overall, the sentiment is highly positive, indicating that their communicative approach significantly contributed to project success and client satisfaction.

#### Experience in 1 industry

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
[Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews)

##### Consumer Products Experience
Outsource-X (Pty) Ltd demonstrates significant expertise in the Consumer Products industry, as highlighted by their ability to enhance customer satisfaction and operational efficiency. Clients praised their skilled professionals, proactive problem-solving approach, and commitment to continuous improvement. Achievements included reduced resolution times and positive customer feedback, indicating a strong impact on service quality and productivity. Overall sentiment reflects confidence in Outsource-X's capacity to deliver effective solutions tailored to the specific needs of businesses within the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Service Outsourcing for Tech Company (5.0/5, Jul 24, 2024): Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. [Read Full Review](https://clutch.co/go-to-review/outsource-x-pty/302798)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
[Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Johnson3 Global Consulting](https://clutch.co/profile/johnson3-global-consulting)
- $25,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Business Consulting
- 25% Recruitment Process Outsourcing

#### Company description
In Cape Town, South Africa, Johnson3 Global Consulting is a Business Consulting company. The team provides Business Consulting and Call Center Services.
[Visit Website](https://johnson3-global-consulting.b12sites.com/)


---

### [The Bigger Byte](https://clutch.co/profile/bigger-byte)
- $1,000+ minimum project size
- $100 - $149 average hourly rate
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 70% BI & Big Data Consulting & SI
- 30% Sales Outsourcing

#### Company description
Big data analytics company The Bigger Byte is based in Cape Town, South Africa. They offer BI & big data consulting & SI and Sales Outsourcing and were founded in 2025.
[Visit Website](https://thebiggerbyte.com/)


---

### [Beyond Admin](https://clutch.co/profile/beyond-admin)
- 2 - 9 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 60% Accounting
- 20% Call Center Services
- 20% Corporate Training & Coaching

#### Company description
Beyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.
[Visit Website](https://beyondadmin.co.za/)


---

### [Lamqora](https://clutch.co/profile/lamqora)
- $10,000+ minimum project size
- < $25 average hourly rate
- Freelancer employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 5% HR Consulting
- 10% HR Outsourcing
- 25% Recruiting
- 15% Recruitment Process Outsourcing
- 10% Sales Outsourcing
- 25% Staffing

#### Company description
Lamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.
[Visit Website](https://www.lamqora.com/)


---

### [Syniq Solutions](https://clutch.co/profile/syniq-solutions)
- < $25 average hourly rate
- Freelancer employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 10% UX/UI Design
- 15% Custom Software Development
- 10% E-Commerce Development
- 10% Sales Outsourcing
- 15% Search Engine Optimization
- 15% Web Design
- 15% Web Development

#### Company description
Syniq Solutions is a small Cape Town, South Africa-based software development company. The team provides Custom Software Development and Web Development.
[Visit Website](https://www.syniqsolutions.co.za)


---

### [DUO Marketing + Communications](https://clutch.co/profile/duo-marketing-communications)
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 10% Branding
- 10% Content Marketing
- 10% Media Planning & Buying
- 10% Sales Outsourcing
- 10% Pay Per Click
- 10% Search Engine Optimization
- 10% Social Media Marketing
- 10% Video Production
- 10% Web Development

#### Company description
DUO Marketing + Communications is an Advertising company. They are located in Cape Town, South Africa, and their services include Advertising and Branding.
[Visit Website](https://www.duomarketing.co.za/)


---

### [Boomerang Marketing Solutions](https://clutch.co/profile/boomerang-marketing-solutions)
- < $25 average hourly rate
- 50 - 249 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 10% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Launched in 2005, Boomerang Marketing Solutions is an answering service company. Their team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](https://www.boomerangmarketing.co.za/)


---

### [Kupa Creative Group](https://clutch.co/profile/kupa-creative-group)
- 10 - 49 employees
- Cape Town, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 15% Content Marketing
- 15% Email Marketing
- 10% Sales Outsourcing
- 15% Search Engine Optimization
- 15% Social Media Marketing
- 10% SMS Marketing
- 20% Web Design

#### Company description
Kupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
[Visit Website](https://www.kupa.africa/)


---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.