# Top Call Center Services & Voice Services in South Africa Highly reviewed Call Centers companies in South Africa include VA Connect, Afrishore BPO, Ec3, Delta-v, The Agentsy BPO, MANGO5, ARC Business Process Outsourcing, Level180, HANGAR49, Outsource-X (Pty) Ltd. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in South Africa Ratings Updated: Jul 30, 2026 ### [VA Connect](https://clutch.co/profile/va-connect) #### 4.8 out of 5 star rating (13 reviews) - 50 - 249 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description VA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies. [Visit Website](https://vaconnect.co.za/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 2 times in the past 6 months Recent reviews for VA Connect highlight a strong sentiment of satisfaction among clients, noting excellent project management and timely deliverables. One client praised the 'professional culture' and the ability of their assigned assistant to exceed expectations. Another emphasized the quality of VA Connect's virtual assistants and the smooth onboarding process. Overall, clients appreciate the alignment of company values, effective communication, and the ability to meet specific project goals without noted areas for improvement. - 1 of 2 reviews are 5 stars - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/va-connect?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Call Center Services Customer & Call Center Services for Corporate Catering Co 5.0/5 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/va-connect/304507) #### Experience in 8 industries VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) ##### Banks Experience VA Connect has demonstrated notable expertise in the Banks industry, particularly through their effective operational support and systematic project management. Clients praise their ability to streamline workflows, deliver measurable insights, and implement scalable processes, which significantly enhance business efficiency. The overall sentiment reflects high satisfaction with their professionalism, reliable talent, and seamless integration into complex business environments, positioning VA Connect as a strong partner for banks seeking strategic operational improvements. - 1 review for banks industry - Less than $10,000 avg. project cost - Virtual Assistant Services FinTech Company (4.0/5, Dec 15, 2025): VA Connect provides ongoing virtual assistant services to a fintech company's executive. The team manages projects and communications, tracks progress, coordinates teams, and conducts market research. [Read Full Review](https://clutch.co/go-to-review/va-connect/425518) ##### Supply Chain, Logistics, and Transport Experience VA Connect has received positive feedback in the Supply Chain, Logistics, and Transport industry, highlighting their effective project management and responsiveness. Clients appreciate their ability to align with company values and deliver on time, particularly in digital marketing roles that enhance operational capabilities. Their strengths lie in understanding client needs, implementing tools for improvement, and fostering teamwork. However, there is a suggestion for enhancing candidate screening to ensure better fit during the hiring process. - 1 review for supply chain, logistics, and transport industry - Less than $10,000 avg. project cost - SEO & Content Marketing for Electric Charging Company (4.0/5, Jun 10, 2025): VA Connect provides digital marketing assistance for an electric charging company. Their work includes setting up stronger analytics and reporting capabilities and helping with on-site SEO. [Read Full Review](https://clutch.co/go-to-review/va-connect/380729) ##### Food & Beverage Experience VA Connect has demonstrated expertise in the Food & Beverage industry by aiding Jasper's Catering in enhancing customer service and sales. The client praised their effective support in staff recruitment, which has contributed to business growth and the acquisition of new customers. The positive sentiment surrounding VA Connect's responsiveness and the strong working relationship established with their team indicates they are a suitable partner for businesses looking to improve operations in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer & Call Center Services for Corporate Catering Co (5.0/5, Aug 1, 2024): VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders. [Read Full Review](https://clutch.co/go-to-review/va-connect/304507) ##### Advertising & marketing Experience VA Connect demonstrates strong expertise in the Advertising and Marketing industry through their effective recruitment and project management capabilities. Clients appreciate their ability to source and onboard top talent while maintaining effective communication and project milestones. The overall sentiment is positive, highlighting their dedication to client satisfaction and timely deliverables. Their alignment with client values and commitment to enhancing team dynamics makes them a compelling choice for businesses seeking reliable partners in advertising and marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Software & Digital Marketing Company (5.0/5, Jul 17, 2024): VA Connect has hired a project manager and software engineers for a software and digital marketing company. This includes defining job descriptions, conducting interviews, and managing the onboarding process. [Read Full Review](https://clutch.co/go-to-review/va-connect/301178) ##### Information technology Experience VA Connect has demonstrated strong expertise in recruitment within the Information Technology sector, providing clients with well-screened candidates in South Africa. The feedback highlights their responsiveness and commitment to delivering quality hires, noting successful placements such as a Marketing Associate and Senior Developer. Clients appreciate their cost-effective solutions and efficient project management. Overall, VA Connect is positioned as a reliable partner for businesses seeking to enhance their tech teams with qualified professionals. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Tech Advisory & Development Firm (5.0/5, Jul 3, 2024): VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. [Read Full Review](https://clutch.co/go-to-review/va-connect/298132) ##### Legal Experience VA Connect has received positive feedback from clients in the Legal industry, particularly for their expertise in providing administrative and legal support. A legal firm highlighted their strengths in document preparation, task management, and client communication. The team’s professionalism, punctuality, and alignment with client values have notably enhanced operational efficiency and client service delivery, indicating that VA Connect is well-equipped to support legal businesses seeking reliable administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Law Firm (5.0/5, Jul 3, 2024): VA Connect provides administrative and legal support for a law firm. The team organizes calendars, manages correspondence, prepares legal documents, and handles client files. [Read Full Review](https://clutch.co/go-to-review/va-connect/298109) ##### Software Experience VA Connect demonstrates strong expertise in the Software industry, particularly in enhancing client outreach and sales pipeline growth. Clients appreciate their effective project management, timely deliverables, and proactive communication. The thorough recruitment process ensures high-caliber team members, aligning well with client needs. Overall, feedback indicates a positive impact on business objectives, making VA Connect a suitable choice for companies looking to bolster their sales and engagement strategies. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) ##### Other industries Experience VA Connect has received positive feedback from clients in the Other industries sector, highlighting their expertise in executive support and recruitment process management. Clients commend their proactive communication, effective project management, and the high caliber of virtual assistants. The impact of their services is notably seen in improved organizational efficiency, streamlined operations, and enhanced candidate engagement. Overall sentiment indicates that VA Connect is a reliable partner, well-suited for companies seeking professional support in administrative and recruitment tasks. - 3 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Executive Assistant Services for Risk Management Co (5.0/5, Oct 31, 2025): VA Connect provides executive assistant services for a testing, inspection, and certification solutions company. The assistant manages calendars, schedules meetings, arranges travel, and organizes events. [Read Full Review](https://clutch.co/go-to-review/va-connect/417004) - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) - Virtual Assistant Services for Executive Seach Firm (4.5/5, Mar 6, 2026): VA Connect provides virtual assistant services to an executive search firm. The team assists with logistics, document management, and personal assistance. They also support recruitment and talent coordination. [Read Full Review](https://clutch.co/go-to-review/va-connect/440924) ##### Business services Experience VA Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in tax compliance and payroll administration. Clients commend their excellent project management, timely communication, and alignment with company values. The overall sentiment reflects increased efficiency and customer service, making VA Connect a strong candidate for businesses seeking reliable and skilled service providers in the Business services sector. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Tax Compliance & Payroll Services for Tax Consulting Firm (5.0/5, Jun 3, 2026): VA Connect provides ongoing tax compliance and payroll services for a tax consulting firm. The team works to help the client grow their business. [Read Full Review](https://clutch.co/go-to-review/va-connect/461800) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) - Less than $10,000 (4 reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have consistently praised Afrishore BPO for their flexibility and effective communication. One CEO highlighted their ability to adapt to project needs, stating, 'Afrishore BPO's flexibility and great communication are impressive.' Overall, the sentiment regarding their flexibility is highly positive, with no noted areas for improvement, indicating a strong alignment with client expectations. #### Reviewed 3 times in the past 6 months In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one reviewer highlighting a 100% client retention rate. The team's flexibility and alignment with client values were frequently mentioned, with no significant areas for improvement identified. Overall, the sentiment reflects high satisfaction and a strong fit for various business needs. - 3 of 3 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) --- ### [Ec3](https://clutch.co/profile/ec3-0) #### 4.8 out of 5 star rating (5 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 35% Customer Service Outsourcing - 5% Social Media Marketing - 5% Direct Marketing #### Company description Ec3 is a specialized call center services provider focusing on customer support, inbound and outbound call center activities, and customer care services. Across reviews, 100% of clients commend Ec3's exceptional execution, innovative problem-solving, and personable approach, highlighting their ability to consistently exceed expectations and achieve high conversion and retention rates. Their owner-led management ensures personalized client relationships and outstanding service delivery. [Visit Website](https://www.ec3.co.za) #### Accommodating Overall sentiment regarding Ec3's accommodating nature is highly positive. Clients emphasized Ec3's flexibility and responsiveness to requests, with one CEO noting their promptness in introducing necessary changes. Another client highlighted Ec3's dedication to overcoming challenges, stating they are 'great with that.' This adaptability and willingness to collaborate were consistently praised across reviews, establishing Ec3 as a supportive partner in achieving project goals. - Digital Marketing & Call Center Services for Energy Company (5.0/5, Sep 8, 2023): The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes. [Read Full Review](https://clutch.co/go-to-review/ec3-0/231264) - Call Center Services for Asset Management Company (4.0/5, Jun 10, 2021): However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible. [Read Full Review](https://clutch.co/go-to-review/ec3-0/50260) #### 4 reviews mention Call Center Services Call Center Services for Credit Card Provider 5.0/5 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. - 3 of 4 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ec3-0/334551) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3. [Read All Reviews](https://clutch.co/profile/ec3-0?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Andorra (1 projects) - Australia (1 projects) - South Africa (3 projects) [View Reviews](https://clutch.co/profile/ec3-0?verified=true#reviews) --- ### [Delta-v](https://clutch.co/profile/delta-v) #### 4.8 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Business Consulting - 90% Sales Outsourcing #### Company description Delta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals. [Visit Website](https://deltav-global.com/) #### Timely Overall, client sentiment regarding Delta-v's timeliness is highly positive. Reviews consistently highlight that Delta-v delivered all project components on schedule. One client noted, 'All modules were delivered on time - in record time, given the urgency we had to get going!' Another remarked that campaign planning and delivery were executed 'on time and to a great level.' Clients appreciated the team's responsiveness and ability to meet their needs, reinforcing their reliability in project management. - Business Consulting for Customer Support Software Co (5.0/5, Feb 20, 2024): The masterclass ran smoothly with interesting debates/discussions, the team at Delta-V enabled the masterclass to run on schedule whilst giving flexibility to the discussions taking place. All needs/questions were answered in depth. [Read Full Review](https://clutch.co/go-to-review/delta-v/269983) - Sales Consulting Services for Technology Investment Group (4.5/5, Nov 15, 2023): The program followed a very structured, step-by-step approach, with Alex always available to answer any questions along the way. All modules were delivered on time - in record time, given the urgency we had to get going! [Read Full Review](https://clutch.co/go-to-review/delta-v/249664) - Sales Outsourcing for Software Company (4.5/5, Oct 20, 2023): Campaign Planning, and delivery all delivered on time and to a great level. Always responsive to our requirements but also providing advice. [Read Full Review](https://clutch.co/go-to-review/delta-v/242693) - Training for Software Dev Company (5.0/5, Oct 16, 2023): The entire project was well-planned and executed. All documents were ready and at our disposal when we needed it. Alex was very thorough and patient in the training sessions and was always willing to assist during and after the training was completed. [Read Full Review](https://clutch.co/go-to-review/delta-v/241344) #### Experience in 3 industries Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors. [Read All Reviews](https://clutch.co/profile/delta-v?verified=true#reviews) ##### Software Experience Delta-v has received positive feedback in the Software industry for their expertise in sales development and lead generation. Clients highlight their strong alignment with company values, effective communication, and timely project delivery. Their training sessions and strategic insights equip teams with the skills necessary for success. Overall, Delta-v is recognized for providing valuable support and measurable outcomes, making them a strong candidate for businesses seeking growth in the software sector. - 2 reviews for software industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Software Company (4.5/5, Oct 20, 2023): Delta-v provides sales outsourcing services for a software company. The team is in charge of reaching out to potential customers via cold emailing and calling. The goal is to set up introductory meetings. [Read Full Review](https://clutch.co/go-to-review/delta-v/242693) - Business Consulting for Customer Support Software Co (5.0/5, Feb 20, 2024): Delta-v conducted a masterclass for a customer service software company. They offered guidance on sales development representative (SDR) strategies, tech stack selection, and the hiring and training process. [Read Full Review](https://clutch.co/go-to-review/delta-v/269983) ##### Information technology Experience Delta-v demonstrates strong capabilities in the Information Technology sector, particularly in building effective sales engines for portfolio companies. Clients commend their structured approach and timely delivery, noting significant improvements in lead generation and sales processes. Their expertise in training and developing sales development teams has resulted in measurable outcomes, with a focus on scalable sales. Overall sentiment reflects a positive experience, though some clients suggest a need for further training on deal closure techniques. - 1 review for information technology industry - $10,000 – $49,000 avg. project cost - Sales Consulting Services for Technology Investment Group (4.5/5, Nov 15, 2023): Delta-v set up the sales development team of a technology investment group. They assisted the client in hiring and onboarding SDRs, developing an outbound GTM playbook, and selecting the technology stack. [Read Full Review](https://clutch.co/go-to-review/delta-v/249664) ##### IT Services Experience Delta-v is highly regarded for its expertise in developing tailored cloud software solutions and effective sales strategies within the IT Services industry. Clients have praised their thorough project management, quick and insightful training sessions, and commitment to delivering value. Positive feedback highlights the company's ability to identify key metrics and facilitate team training, making them a strong choice for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Training for Software Dev Company (5.0/5, Oct 16, 2023): Delta-v provided training services for a software development company. They created an outbound sales playbook, trained a newly recruited SDR team, and identified key metrics for the new sales strategy. [Read Full Review](https://clutch.co/go-to-review/delta-v/241344) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals. [Read All Reviews](https://clutch.co/profile/delta-v?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - South Africa (2 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/delta-v?verified=true#reviews) --- ### [The Agentsy BPO](https://clutch.co/profile/agentsy-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 30% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 30% Sales Outsourcing #### Company description The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives. [Visit Website](https://agentsybpo.com/) #### Communicative The feedback regarding The Agentsy BPO's communicative approach is overwhelmingly positive. Clients highlight their 'open and transparent communication' and 'attention to detail', which have contributed to strong relationships and successful project outcomes. One client noted that The Agentsy BPO consistently 'went over and above' in service delivery. Overall, the sentiment reflects a high level of satisfaction with the company's communication practices, reinforcing their reputation for exceptional client engagement. - BPO for Online Travel Agency (5.0/5, May 1, 2023): It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out. [Read Full Review](https://clutch.co/go-to-review/agentsy-bpo/198401) #### Experience in 1 industry The Agentsy BPO has demonstrated expertise in the hospitality and leisure industry, working with clients such as membership-based travel clubs and luxury travel agencies. Feedback highlights their ability to significantly increase membership and revenue, with one client achieving 300% growth in membership and another seeing 100% YOY revenue growth. Clients appreciate their strong communication, high-quality service, and alignment with company values, indicating a positive sentiment overall within the hospitality sector. [Read All Reviews](https://clutch.co/profile/agentsy-bpo?verified=true#reviews) ##### Hospitality & leisure Experience The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, showcasing strengths in increasing memberships and revenue for travel-related businesses. Clients have noted a 300% increase in memberships and 100% YOY revenue growth through their tailored services. Feedback highlights their strong communication, attention to detail, and ability to meet objectives, making them a valuable partner for companies seeking to enhance their market presence and operational efficiency in the travel sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO for Online Travel Agency (5.0/5, May 1, 2023): The Agentsy BPO provides business outsourcing services for an online travel agency. They have outsourced 10 multilingual travel agents for the client to increase their bookings, sales, and revenue. [Read Full Review](https://clutch.co/go-to-review/agentsy-bpo/198401) - BPO Services for Travel Club (5.0/5, May 1, 2023): The Agentsy BPO provides BPO services for a travel club. The team is tasked with increasing the client's membership base, sales, and revenue. [Read Full Review](https://clutch.co/go-to-review/agentsy-bpo/198407) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services. [Read All Reviews](https://clutch.co/profile/agentsy-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [MANGO5](https://clutch.co/profile/mango5) #### 5 out of 5 star rating (2 reviews) - 250 - 999 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description MANGO5 is a mid-sized company specializing in Contact Center Services, offering Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. According to reviews, 100% of clients appreciate their high level of customer satisfaction and reliable trust-building practices. Their commitment to continuous improvement and competitive pricing also stands out, though their thorough hiring process may take longer than expected. [Visit Website](http://www.mango5.co.za/) #### Trustworthy Clients express a strong sense of trustworthiness in MANGO5, highlighting their reliability and transparent communication. One client emphasized the importance of trust in their relationship, noting that MANGO5 consistently raises any issues and strives for improvement. They appreciated MANGO5's commitment to training and investing in their staff. Overall, feedback reflects a high level of confidence in MANGO5's capabilities, contrasting positively with experiences from other business relationships. #### 1 review mentions Call Center Services Call Center Services for Online insurance Company 5.0/5 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. - 1 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/mango5/97656) #### Experience in 1 industry MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency. [Read All Reviews](https://clutch.co/profile/mango5?verified=true#reviews) ##### IT Services Experience MANGO5 has received positive feedback from clients in the IT Services industry, highlighting their expertise in customer and sales support. Clients appreciate their reliable team management, effective communication, and ability to exceed customer satisfaction metrics. The company’s focus on training and personnel development, alongside a competitive pricing model, makes them a strong fit for businesses seeking quality service. Overall, MANGO5's commitment to client success and trust-building stands out as a key strength. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Customer Support for Global Career Services Company (5.0/5, Jun 23, 2020): MANGO5 supplies customer support as well as inbound and outbound lead generation for a career services company. They reach out to existing leads to convert them over the phone, email, and chat.  [Read Full Review](https://clutch.co/go-to-review/mango5/119762) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/mango5?verified=true#reviews) --- ### [ARC Business Process Outsourcing](https://clutch.co/profile/arc-business-process-outsourcing) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Stellenbosch, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 40% Sales Outsourcing #### Company description ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement. [Visit Website](http://www.arcbpo.com) #### Professional Clients have praised ARC Business Process Outsourcing for their professionalism and flexibility in project management. One client noted that all tasks were handled according to plans with exceptional professionalism, highlighting the effective leadership of Anya. Additionally, the alignment of company values was a significant reason for their selection, further emphasizing the positive sentiment surrounding their professional approach. #### Experience in 1 industry ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry. [Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews) ##### eCommerce Experience ARC Business Process Outsourcing demonstrates strong expertise in the eCommerce sector, particularly in customer service outsourcing. Clients appreciate their multilingual capabilities and ability to manage complex customer interactions effectively. Notable improvements include decreased first response times and increased customer satisfaction, showcasing their impact on overall business performance. The company is commended for professionalism, flexibility, and alignment with client values, making them a reliable partner for eCommerce businesses seeking enhanced customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Sep 27, 2023): An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, and reviews. [Read Full Review](https://clutch.co/go-to-review/arc-business-process-outsourcing/236255) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery. [Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews) --- ### [Level180](https://clutch.co/profile/level180) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Randburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Corporate Training & Coaching - 20% Business Consulting - 35% Sales Outsourcing - 25% Direct Marketing #### Company description Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques. [Visit Website](https://www.level180.com) #### Easy to reach Clients have consistently praised Level180 for their accessibility and responsiveness. One client highlighted the establishment of a WhatsApp group, which facilitated immediate communication and quick responses. Regular meetings were scheduled to ensure project alignment, and all requests were delivered on time. Overall, the sentiment reflects a high level of satisfaction regarding Level180's ease of reach and effective communication, contributing positively to the client experience. - Email Mktg & Sales Outsourcing for Digital Aggregator Co (5.0/5, Dec 18, 2023): A WhatsApp group was created for us so that I could reach out immediately and get quick responses when needed. Every time a meeting was requested by us, 180 was able to schedule as soon as possible to aid with our requests. We had regularly scheduled meetings to discuss progress and possible adjustments. [Read Full Review](https://clutch.co/go-to-review/level180/256613) #### Experience in 4 industries Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/level180?verified=true#reviews) ##### Non-profit Experience Level180 has shown exceptional expertise in supporting non-profit organizations through innovative cold emailing strategies. Their commitment to regular communication and alignment with client goals has resulted in increased engagement and donations. Clients have praised their professionalism, creativity, and proactive approach, making them a valuable partner in enhancing outreach efforts. Overall, Level180 is highly recommended for non-profits seeking to improve their marketing effectiveness and achieve measurable results. - 1 review for non-profit industry - $10,000 – $49,000 avg. project cost - Email Marketing & Sales Outsourcing for Nonprofit Org (4.5/5, Jul 5, 2024): Level180 provided email marketing and sales outsourcing services for a nonprofit organization. The team conducted a cold email campaign with the goal of reaching the client's target audience.  [Read Full Review](https://clutch.co/go-to-review/level180/298667) ##### Information technology Experience Level180 demonstrates strong expertise in the Information Technology sector, particularly in lead generation for enterprise AI platforms. Clients commend their exceptional project management, responsiveness, and flexibility, resulting in significant increases in the quality and volume of sales leads. The company's commitment to integrity and continuous improvement positions them as a valuable partner for businesses seeking effective IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Marketing for Enterprise AI Platform (5.0/5, Jan 10, 2024): Level180 generates leads and provides appointment scheduling services for an enterprise AI platform. [Read Full Review](https://clutch.co/go-to-review/level180/260588) ##### Telecommunications Experience Level180 demonstrates strong expertise in the Telecommunications sector, effectively aiding clients like ConnectCo Tech in B2B marketing initiatives. Clients appreciate their attention to detail, prompt communication, and the ability to schedule meetings efficiently, resulting in increased client engagement and improved campaign performance. Overall, the sentiment is highly positive, with clients highlighting Level180's cultural alignment and commitment to delivering measurable results, making them a suitable partner for businesses in the Telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Email Mktg & Sales Outsourcing for Digital Aggregator Co (5.0/5, Dec 18, 2023): Level180 provided direct email marketing for a digital aggregator company. The team wrote email content for B2B campaigns, followed up with prospects through email, WhatsApp, and texts, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/level180/256613) ##### Business services Experience Level180 demonstrates strong expertise in the Business Services industry, particularly in marketing and client engagement. Clients commend their proactive communication, professionalism, and commitment to tailored solutions, which led to successful introductions to new clients. Their attentive project management and ability to adjust strategies based on feedback have garnered positive sentiment, indicating a deep investment in client success. Overall, Level180 is well-regarded for their impactful collaboration and dedication to enhancing business performance. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing Services for Virtual Executive Assistant Company (5.0/5, Apr 21, 2023): Level180 provided marketing services for a  virtual executive assistant company. The team was responsible for introducing the client's brand to new customers. They also handled the client's marketing emails. [Read Full Review](https://clutch.co/go-to-review/level180/196424) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services. [Read All Reviews](https://clutch.co/profile/level180?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 cities - Pretoria, South Africa (1 projects) - Johannesburg, South Africa (1 projects) - Plettenberg Bay, South Africa (1 projects) [View Reviews](https://clutch.co/profile/level180?verified=true#reviews) --- ### [HANGAR49](https://clutch.co/profile/hangar49) #### 4.5 out of 5 star rating (1 reviews) - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 15% Email Marketing - 20% Business Consulting - 10% Market Research - 20% Marketing Strategy - 25% Sales Outsourcing #### Company description HANGAR49 is a company specializing in customer acquisition and sales development services. Based on reviews, 100% of feedback is positive, highlighting their impressive ability to integrate with clients' teams and deliver valuable insights into market demands. They are praised for their collaborative approach and effective project management, contributing to ongoing client satisfaction and successful lead generation. [Visit Website](https://www.hangar49.com) #### Knowledgeable Clients consistently express that HANGAR49 possesses a deep knowledge of customer acquisition strategies. One client noted their 'great experience' in setting up these processes, emphasizing the team's collaborative approach and expertise. The founder of Compleye highlighted HANGAR49's 'highly experienced and knowledgeable partner' status, which significantly contributes to their sales efforts. Overall, the sentiment regarding HANGAR49's knowledge is overwhelmingly positive, with no identified areas for improvement. #### Experience in 1 industry HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance. [Read All Reviews](https://clutch.co/profile/hangar49?verified=true#reviews) ##### IT Services Experience HANGAR49 has received positive feedback in the IT Services industry for their expertise in customer acquisition and sales processes. Clients appreciate their collaborative approach, knowledgeable team, and consistency in delivering valuable insights and leads. HANGAR49 effectively integrates with clients’ teams, showcasing strengths in project management and ongoing communication. Overall, they are viewed as a strong partner for businesses seeking to enhance their sales and marketing strategies. - 1 review for it services industry - Less than $10,000 avg. project cost - Market Research & Lead Gen for Compliance Platform (4.5/5, Jun 22, 2022): HANGAR49 is leading the customer acquisition process of a software startup. Their scope includes developing customer profiles and conversations, market research on LinkedIn, lead generation testing, and more. [Read Full Review](https://clutch.co/go-to-review/hangar49/23786) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team. [Read All Reviews](https://clutch.co/profile/hangar49?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Outsource-X (Pty) Ltd](https://clutch.co/profile/outsource-x-pty) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 35% Customer Service Outsourcing - 10% Recruitment Process Outsourcing - 35% Sales Outsourcing #### Company description Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals. [Visit Website](https://outsource-x.com/) #### Proactive Clients have consistently praised Outsource-X (Pty) Ltd for their proactive approach to problem-solving and exceptional communication. One client highlighted their 'proactive problem-solving' and 'commitment to continuous improvement,' noting that the team delivered results on time and responded promptly to inquiries. This proactive engagement has contributed to measurable successes, including increased customer satisfaction and operational efficiency, reinforcing the overall positive sentiment towards the company's performance. #### Experience in 1 industry Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector. [Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews) ##### Consumer Products Experience Outsource-X (Pty) Ltd demonstrates significant expertise in the Consumer Products industry, as highlighted by their ability to enhance customer satisfaction and operational efficiency. Clients praised their skilled professionals, proactive problem-solving approach, and commitment to continuous improvement. Achievements included reduced resolution times and positive customer feedback, indicating a strong impact on service quality and productivity. Overall sentiment reflects confidence in Outsource-X's capacity to deliver effective solutions tailored to the specific needs of businesses within the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Tech Company (5.0/5, Jul 24, 2024): Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. [Read Full Review](https://clutch.co/go-to-review/outsource-x-pty/302798) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm. [Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [DSG](https://clutch.co/profile/dsg) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 40% Customer Service Outsourcing - 20% E-Commerce Development - 10% Web Design #### Company description Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development. [Visit Website](https://www.dsg.co.za) #### Very responsive DSG is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [CCI Global](https://clutch.co/profile/cci-global) - 10,000+ employees - Umhlanga, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](https://www.cciglobal.com/) --- ### [Persuade](https://clutch.co/profile/persuade) - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Market Research - 80% Sales Outsourcing #### Company description Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research. [Visit Website](https://www.persuade.co.za/) --- ### [Rewardsco](https://clutch.co/profile/rewardsco) - $50,000+ minimum project size - $300+ average hourly rate - 10,000+ employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 5% Business Continuity Management - 35% Call Center Services - 25% Customer Service Outsourcing - 10% Recruitment Process Outsourcing - 15% Sales Outsourcing #### Company description Based in Durban, South Africa, Rewardsco is an answering service company. Launched in 1996, the team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://rewardsco.com/) --- ### [Real Receptionist](https://clutch.co/profile/real-receptionist) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% HR Outsourcing #### Company description Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing. [Visit Website](https://realreceptionist.co.za) --- ### [Consumer Links](https://clutch.co/profile/consumer-links) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mount Edgecombe, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015. [Visit Website](https://consumer-links.com) #### 97% of employees work in Mount Edgecombe office Mount Edgecombe, South Africa 220 Flanders Drive 301 - 400 employees 0161 637 9449 [See All Locations (2)](https://clutch.co/profile/consumer-links#location) --- ### [2CT Sales Co.](https://clutch.co/profile/2ct-sales-co) - $5,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Launched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa. [Visit Website](http://www.2cantalks.com) --- ### [Telecommunications Academy TA ABC telecommunications](https://clutch.co/profile/telecommunications-academy-ta-abc-telecommunications) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Bluff, South Africa #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Corporate Training & Coaching #### Company description Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching. [Visit Website](https://mollynaidoo52.wixsite.com/website-2) --- ### [Amalfi Outsourcing](https://clutch.co/profile/amalfi-outsourcing) - 50 - 249 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://amalfioutsourcing.com/) --- ### [Ignition CX](https://clutch.co/profile/ignition-cx) - 1,000 - 9,999 employees - uMhlanga, South Africa #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Answering service company Ignition CX was established in 2002. The firm offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.ignitioncx.com/) --- ### [Skyhigh Global](https://clutch.co/profile/skyhigh-global) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 90% Call Center Services #### Company description Founded in 2018, Skyhigh Global is a call center company. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://sky-highglobal.com/) --- ### [Orynex BPO](https://clutch.co/profile/orynex-bpo) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Durban North, South Africa #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 10% Business Consulting - 20% Sales Outsourcing - 5% IT Staff Augmentation #### Company description Orynex BPO is a customer experience partner designed to deliver customer experiences that feel personal, consistent and genuinely human. We are intentionally small, allowing our teams to understand the customers brand deeply and demonstrate that within every interaction.  [Visit Website](https://orynexbpo.com) --- ### [SkyHigh Global Contact center](https://clutch.co/profile/skyhigh-global-contact-center) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Durban, South Africa #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services. [Visit Website](https://www.skyhighglobal.co.za) --- ### [Growth Partners Global](https://clutch.co/profile/growth-partners-global) - $150 - $199 average hourly rate - 50 - 249 employees - uMhlanga, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Branding - 50% Sales Outsourcing #### Company description Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing. [Visit Website](https://www.gpglobal.co.za/) --- ### [CiQ](https://clutch.co/profile/ciq) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mount Edgecombe, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description CiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://contactiq.co.za/) --- ### [Trilogy BPO](https://clutch.co/profile/trilogy-bpo) - < $25 average hourly rate - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% AI Consulting - 10% AI Development - 50% Call Center Services - 10% Generative AI - 10% Business Consulting #### Company description Trilogy BPO is an answering service company established in 2024. The firm focuses on Call Center Services and Artificial Intelligence. [Visit Website](https://trilogybpo.com) --- ### [Telepride Consultants](https://clutch.co/profile/telepride-consultants) - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 5% CRM Consulting and SI - 15% Document Digitization & Management - 10% Search Engine Optimization - 15% Social Media Marketing #### Company description Midsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing. [Visit Website](https://telepride.co.za/) --- ### [Syte](https://clutch.co/profile/syte) #### 5 out of 5 star rating (1 reviews) - 10 - 49 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 35% Ecommerce Marketing - 35% Sales Outsourcing - 30% Search Engine Optimization #### Company description In 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty jarring); We were good on the sales side but sucked at marketing which led us to reach out to a bunch of marketing companies and in particular digital marketing companies.After being let down for the fourth time, we made the decision that if we ever wanted to grow our business successfully; we had to become masters at this marketing stuff. Over the next 10 years, we lived digital marketing and sales every day and grew our business to one of the biggest coffee machine companies in the country. Syte is our collection of data scientists doing for other companies that we did for ourselves for over 10 years. [Visit Website](https://www.syte.co.za/) --- ### [Industrial Growth Hub](https://clutch.co/profile/industrial-growth-hub) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Mobile App Development - 25% Sales Outsourcing - 25% Web Development #### Company description Industrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small. [Visit Website](https://www.industrialgrowthhub.com/) --- ### [iContact BPO](https://clutch.co/profile/icontact-bpo) - 1,000 - 9,999 employees - Randburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.icontactbpo.com/) --- ### [Sigma Connected Group](https://clutch.co/profile/sigma-connected-group) - 1,000 - 9,999 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.sigmaconnected.com//) --- ### [Centrevo](https://clutch.co/profile/centrevo) - 250 - 999 employees - Mount Edgecombe, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing. [Visit Website](https://www.centrevo.co.za/) --- ### [edgeprocx](https://clutch.co/profile/edgeprocx) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 35% Call Center Services - 25% Customer Service Outsourcing - 15% Product Marketing #### Company description Edgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa. [Visit Website](https://www.edgeprocx.com/) --- ### [The Weaver Group](https://clutch.co/profile/weaver-group) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Customer Service Outsourcing - 80% Sales Outsourcing #### Company description The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers. [Visit Website](https://weavergroupco.com/) #### Proactive The feedback highlights The Weaver Group's proactive approach in client engagement. Clients noted their impressive initiative in researching target decision-makers, leading to effective execution through daily calls and meetings. The consistent provision of daily feedback and weekly reports further underscores their commitment to communication and project management. Overall, the sentiment is positive, emphasizing their ability to meet objectives and adapt to client needs effectively. #### Reviewed 1 time in the past 6 months Recent client feedback for The Weaver Group highlights their effective project management and alignment with client values. A managing partner from Zero Foundation Africa noted a remarkable 93% recruitment success rate and praised the team's proactive communication and strategic approach. Clients appreciated the company's budget-friendly pricing and overall value. However, there is a suggestion for improvement regarding the sharing of objection-handling scripts. Overall, sentiment towards their performance is highly positive. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/weaver-group?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services. [Read All Reviews](https://clutch.co/profile/weaver-group?verified=true#reviews) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices. [Read All Reviews](https://clutch.co/profile/weaver-group?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [In Africa Connect](https://clutch.co/profile/africa-connect) - $10,000+ minimum project size - $200 - $300 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 20% Call Center Services - 33% Customer Service Outsourcing - 4% Business Consulting - 15% Market Research - 15% Direct Marketing #### Company description Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.iac.co.za) --- ### [Better Language Company](https://clutch.co/profile/better-language-company) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Social Media Marketing - 25% Translation - 25% Transcription #### Company description Better Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center Services. [Visit Website](http://www.blc.co.za) --- ### [Candies Freelance Agency Pty Ltd](https://clutch.co/profile/candies-freelance-agency-pty) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 5% Advertising - 5% Blockchain - 20% Call Center Services - 15% Customer Service Outsourcing - 5% Digital Asset Management - 15% HR Outsourcing - 5% Marketing Strategy - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing. [Visit Website](https://www.candiesagency.com) --- ### [CION BPO](https://clutch.co/profile/cion-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 25% Customer Service Outsourcing - 40% Recruitment Process Outsourcing - 30% Sales Outsourcing #### Company description CION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing. [Visit Website](https://cion-bpo.com/) --- ### [121 BPO](https://clutch.co/profile/121-bpo) #### 0.5 out of 5 star rating (1 reviews) - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description 121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W. [Visit Website](https://121bposervices.co.za/) #### Experience in 1 industry 121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement. [Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews) ##### Consulting Experience Client feedback for 121 BPO highlights serious concerns regarding management oversight and service quality within the Consulting industry. While the company initially appeared promising, clients reported significant performance issues, leading to financial losses and subpar results. The lack of effective team management and unsuccessful communication further detracted from the overall experience. Potential clients should carefully consider these factors and exercise caution when engaging with 121 BPO for consulting services. - 1 review for consulting industry - Less than $10,000 avg. project cost - Customer Service Outsourcing for Immigration Services Co (0.5/5, Jan 29, 2024): 121 BPO provides outsourced staff augmentation services for an immigration services company. They outsourced a team composed of six people. [Read Full Review](https://clutch.co/go-to-review/121-bpo/264967) #### 0.5 out of 5.0 rating for cost What Clients Have Said Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns. [Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Lucid Remote](https://clutch.co/profile/lucid-remote) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Johannesburg South, South Africa #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 30% IT Strategy Consulting - 25% Sales Outsourcing #### Company description Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting. [Visit Website](http://www.lucidremote.com) --- ### [UBUNTU VOICE](https://clutch.co/profile/ubuntu-voice) - $50,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Ecommerce Marketing - 50% E-Commerce Development - 25% Sales Outsourcing #### Company description Located in Cape Town, South Africa, UBUNTU VOICE is an e-commerce development company. They provide E-Commerce Development and Ecommerce Marketing. [Visit Website](http://www.ubuntuvoice.co.za) --- ### [Ubuntu Outsourcing Solutions](https://clutch.co/profile/ubuntu-outsourcing-solutions) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 5% Employer of Record (EOR) Services - 5% Executive Search - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 5% HR Outsourcing - 5% Recruiting - 20% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Ubuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize. [Visit Website](https://ubuntubpo.com/) --- ### [3iSolutions](https://clutch.co/profile/3isolutions) - 2 - 9 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description 3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.3is.net/) --- ### [Quantanite](https://clutch.co/profile/quantanite) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned. [Visit Website](http://www.quantanite.com) #### Patient Overall, client feedback emphasizes Quantanite's exceptional patience and support during their transition from a late-stage start-up to a growth enterprise. Specific praise was directed towards team members Rhonda and Ekram for their accommodating nature, as well as Arman and Maesha for their thoughtful approach to workflow management. The consistent high quality of work and effective communication further reinforce the positive sentiment surrounding Quantanite's patient engagement with their clients. - Transcription for Receipt Scanning Software Provider (5.0/5, Mar 10, 2021): Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal. [Read Full Review](https://clutch.co/go-to-review/quantanite/92290) #### Experience in 2 industries Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) ##### Software Experience Quantanite receives positive feedback in the Software industry for its technical capabilities in transcription, annotation, and data entry. Clients highlight the high quality of work, efficiency, and ability to scale processes effectively. Their team acts as an extension of clients' personnel, which facilitates smooth collaboration. Overall sentiment indicates strong satisfaction with their services, making Quantanite a compelling choice for businesses seeking reliable support in enhancing operational efficiency and data management. - 2 reviews for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Support Services for Recruitment Platform (4.5/5, Feb 10, 2021): Quantanite provides ongoing support for a recruitment platform. The team assists the finance and operations department, with tasks ranging from basic accounting to data entry. [Read Full Review](https://clutch.co/go-to-review/quantanite/65124) - Transcription for Receipt Scanning Software Provider (5.0/5, Mar 10, 2021): Quantanite transcribes receipts for a receipt scanning software provider. Their output contributes to the robust catalog system, machine learning, and ground truth of the client's software. [Read Full Review](https://clutch.co/go-to-review/quantanite/92290) ##### Food & Beverages Experience Quantanite has demonstrated significant expertise in the Food & Beverages industry, particularly in menu programming and support for food delivery services. Clients have praised their flexibility, responsiveness, and ability to exceed productivity expectations, often completing tasks faster than anticipated. Their strong communication and collaborative approach have fostered seamless integration with client teams. Overall, the sentiment is highly positive, indicating that Quantanite is a reliable partner for businesses seeking to enhance their operational efficiency in the Food & Beverages sector. - 2 reviews for food & beverages industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): Quantanite provides website and account management services for a food delivery company. Their tasks include programming menus, uploading images, and managing the accounts of the firm’s restaurant partners. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) - Menu Programming for Food Delivery Company (5.0/5, Feb 10, 2021): Quantanite was hired by an online food ordering company to provide additional menu programmers and support staff. The goal is for the client to offer 24- hour services to third party clients. [Read Full Review](https://clutch.co/go-to-review/quantanite/64241) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 13% of employees work in Sandton office Sandton, South Africa 1 Wedgewood Link Road 201 - 250 employees [See All Locations (3)](https://clutch.co/profile/quantanite#location) --- ### [Outworx Contact Centre](https://clutch.co/profile/outworx-contact-centre) - 250 - 999 employees - Umhlanga, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Funding & Investment - 25% Recruitment Process Outsourcing - 25% Robotics Process Automation #### Company description Outworx Contact Centre is an Umhlanga, South Africa-based answering service. Their services include Call Center Services and Robotics Process Automation. [Visit Website](http://www.outworx.co.za/) --- ### [Zukhanye Creative Consulting pty Ltd](https://clutch.co/profile/zukhanye-creative-consulting-pty) - $50 - $99 average hourly rate - 2 - 9 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 20% Search Engine Optimization - 20% Social Media Marketing - 20% Web Design - 20% Web Development #### Company description Zukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization. [Visit Website](https://zukhanye.co.za/) --- ### [Employmate](https://clutch.co/profile/employmate) - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Executive Search - 20% Recruitment Process Outsourcing - 20% Sales Outsourcing - 20% Staffing #### Company description Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing. [Visit Website](https://employmate.com.au/) #### 50% of employees work in Cape Town office Cape Town, South Africa Dock Road 10 - 15 employees [See All Locations (2)](https://clutch.co/profile/employmate#location) --- ### [Thetha Connect](https://clutch.co/profile/thetha-connect) - 2 - 9 employees - Sandbaai, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://www.thethaconnect.co.za/) --- ### [VirtuCall](https://clutch.co/profile/virtucall) - 2 - 9 employees - Pretoria, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://virtucall.co.za/) --- ### [Khaltsha Call Centre](https://clutch.co/profile/khaltsha-call-centre) - 2 - 9 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://khaltshacallcentre.co.za/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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