# Top Virtual Assistant Services in South Africa Recommended Virtual Assistant companies in South Africa include VA Connect, ARC Business Process Outsourcing, Outsource-X (Pty) Ltd, DSG, AdminAssist Intl., Consumer Links, The Connectors, Lucid Remote, In Africa Connect, Outsourcery SA. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Assistant Services in South Africa Ratings Updated: Aug 19, 2026 ### [VA Connect](https://clutch.co/profile/va-connect) #### 4.8 out of 5 star rating (13 reviews) - 50 - 249 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description VA Connect is a company specializing in Back Office Outsourcing and Remote Office Support, offering services such as administrative support and business process outsourcing. Across multiple reviews, clients highlight their professionalism, timely deliverables, and effective communication. With 100% positive feedback, VA Connect is praised for its thorough recruitment process and seamless integration into client operations, enhancing efficiency and executing tasks reliably. [Visit Website](https://vaconnect.co.za/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 2 times in the past 6 months Recent reviews for VA Connect highlight a strong sentiment of satisfaction among clients, noting excellent project management and timely deliverables. One client praised the 'professional culture' and the ability of their assigned assistant to exceed expectations. Another emphasized the quality of VA Connect's virtual assistants and the smooth onboarding process. Overall, clients appreciate the alignment of company values, effective communication, and the ability to meet specific project goals without noted areas for improvement. - 1 of 2 reviews are 5 stars - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/va-connect?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Virtual Assistant Virtual Assistant Experience VA Connect has received overwhelmingly positive feedback for its Virtual Assistant services, with 95% of reviewers expressing satisfaction. Clients highlighted the company's effective project management and the high quality of the virtual assistants provided, noting their ability to streamline workflows and enhance operational efficiency. Common themes included proactive communication, timely deliverables, and exceptional recruitment processes. Clients appreciated the tailored support that allowed them to focus on high-impact decisions, leading to significant improvements in productivity and overall business growth. - 3 of 4 Virtual Assistant reviews are 5 stars - 2 new reviews for Virtual Assistant in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/va-connect#review-301178) #### 4 reviews mention Back Office Outsourcing Back Office Outsourcing for Tech Advisory & Development Firm 5.0/5 — VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. - 3 of 4 Back Office Outsourcing reviews are 5 stars - 2 new reviews for Back Office Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/va-connect/298132) #### Experience in 8 industries VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) ##### Banks Experience VA Connect has demonstrated notable expertise in the Banks industry, particularly through their effective operational support and systematic project management. Clients praise their ability to streamline workflows, deliver measurable insights, and implement scalable processes, which significantly enhance business efficiency. The overall sentiment reflects high satisfaction with their professionalism, reliable talent, and seamless integration into complex business environments, positioning VA Connect as a strong partner for banks seeking strategic operational improvements. - 1 review for banks industry - Less than $10,000 avg. project cost - Virtual Assistant Services FinTech Company (4.0/5, Dec 15, 2025): VA Connect provides ongoing virtual assistant services to a fintech company's executive. The team manages projects and communications, tracks progress, coordinates teams, and conducts market research. [Read Full Review](https://clutch.co/go-to-review/va-connect/425518) ##### Supply Chain, Logistics, and Transport Experience VA Connect has received positive feedback in the Supply Chain, Logistics, and Transport industry, highlighting their effective project management and responsiveness. Clients appreciate their ability to align with company values and deliver on time, particularly in digital marketing roles that enhance operational capabilities. Their strengths lie in understanding client needs, implementing tools for improvement, and fostering teamwork. However, there is a suggestion for enhancing candidate screening to ensure better fit during the hiring process. - 1 review for supply chain, logistics, and transport industry - Less than $10,000 avg. project cost - SEO & Content Marketing for Electric Charging Company (4.0/5, Jun 10, 2025): VA Connect provides digital marketing assistance for an electric charging company. Their work includes setting up stronger analytics and reporting capabilities and helping with on-site SEO. [Read Full Review](https://clutch.co/go-to-review/va-connect/380729) ##### Food & Beverage Experience VA Connect has demonstrated expertise in the Food & Beverage industry by aiding Jasper's Catering in enhancing customer service and sales. The client praised their effective support in staff recruitment, which has contributed to business growth and the acquisition of new customers. The positive sentiment surrounding VA Connect's responsiveness and the strong working relationship established with their team indicates they are a suitable partner for businesses looking to improve operations in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer & Call Center Services for Corporate Catering Co (5.0/5, Aug 1, 2024): VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, and orders. [Read Full Review](https://clutch.co/go-to-review/va-connect/304507) ##### Advertising & marketing Experience VA Connect demonstrates strong expertise in the Advertising and Marketing industry through their effective recruitment and project management capabilities. Clients appreciate their ability to source and onboard top talent while maintaining effective communication and project milestones. The overall sentiment is positive, highlighting their dedication to client satisfaction and timely deliverables. Their alignment with client values and commitment to enhancing team dynamics makes them a compelling choice for businesses seeking reliable partners in advertising and marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Software & Digital Marketing Company (5.0/5, Jul 17, 2024): VA Connect has hired a project manager and software engineers for a software and digital marketing company. This includes defining job descriptions, conducting interviews, and managing the onboarding process. [Read Full Review](https://clutch.co/go-to-review/va-connect/301178) ##### Information technology Experience VA Connect has demonstrated strong expertise in recruitment within the Information Technology sector, providing clients with well-screened candidates in South Africa. The feedback highlights their responsiveness and commitment to delivering quality hires, noting successful placements such as a Marketing Associate and Senior Developer. Clients appreciate their cost-effective solutions and efficient project management. Overall, VA Connect is positioned as a reliable partner for businesses seeking to enhance their tech teams with qualified professionals. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Tech Advisory & Development Firm (5.0/5, Jul 3, 2024): VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. [Read Full Review](https://clutch.co/go-to-review/va-connect/298132) ##### Legal Experience VA Connect has received positive feedback from clients in the Legal industry, particularly for their expertise in providing administrative and legal support. A legal firm highlighted their strengths in document preparation, task management, and client communication. The team’s professionalism, punctuality, and alignment with client values have notably enhanced operational efficiency and client service delivery, indicating that VA Connect is well-equipped to support legal businesses seeking reliable administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Law Firm (5.0/5, Jul 3, 2024): VA Connect provides administrative and legal support for a law firm. The team organizes calendars, manages correspondence, prepares legal documents, and handles client files. [Read Full Review](https://clutch.co/go-to-review/va-connect/298109) ##### Software Experience VA Connect demonstrates strong expertise in the Software industry, particularly in enhancing client outreach and sales pipeline growth. Clients appreciate their effective project management, timely deliverables, and proactive communication. The thorough recruitment process ensures high-caliber team members, aligning well with client needs. Overall, feedback indicates a positive impact on business objectives, making VA Connect a suitable choice for companies looking to bolster their sales and engagement strategies. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) ##### Other industries Experience VA Connect has received positive feedback from clients in the Other industries sector, highlighting their expertise in executive support and recruitment process management. Clients commend their proactive communication, effective project management, and the high caliber of virtual assistants. The impact of their services is notably seen in improved organizational efficiency, streamlined operations, and enhanced candidate engagement. Overall sentiment indicates that VA Connect is a reliable partner, well-suited for companies seeking professional support in administrative and recruitment tasks. - 3 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Executive Assistant Services for Risk Management Co (5.0/5, Oct 31, 2025): VA Connect provides executive assistant services for a testing, inspection, and certification solutions company. The assistant manages calendars, schedules meetings, arranges travel, and organizes events. [Read Full Review](https://clutch.co/go-to-review/va-connect/417004) - Virtual Assistant & Sales Outsourcing for Software Company (5.0/5, Dec 15, 2025): VA Connect provides back-office outsourcing for a maritime software company. The team offers a virtual assistant who performs outbound calling and potential customer identification, contact, and engagement. [Read Full Review](https://clutch.co/go-to-review/va-connect/425563) - Virtual Assistant Services for Executive Seach Firm (4.5/5, Mar 6, 2026): VA Connect provides virtual assistant services to an executive search firm. The team assists with logistics, document management, and personal assistance. They also support recruitment and talent coordination. [Read Full Review](https://clutch.co/go-to-review/va-connect/440924) ##### Business services Experience VA Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in tax compliance and payroll administration. Clients commend their excellent project management, timely communication, and alignment with company values. The overall sentiment reflects increased efficiency and customer service, making VA Connect a strong candidate for businesses seeking reliable and skilled service providers in the Business services sector. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Tax Compliance & Payroll Services for Tax Consulting Firm (5.0/5, Jun 3, 2026): VA Connect provides ongoing tax compliance and payroll services for a tax consulting firm. The team works to help the client grow their business. [Read Full Review](https://clutch.co/go-to-review/va-connect/461800) --- ### [ARC Business Process Outsourcing](https://clutch.co/profile/arc-business-process-outsourcing) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Stellenbosch, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 40% Sales Outsourcing #### Company description ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement. [Visit Website](http://www.arcbpo.com) #### Flexible Clients have praised ARC Business Process Outsourcing for their exceptional flexibility in project management. One client highlighted that all tasks were handled with great professionalism and flexibility, reflecting a strong alignment with the company's values. The ability to adapt to client needs and deliver on time was particularly noted, reinforcing their reputation as a reliable partner for outsourcing services. #### Experience in 1 industry ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry. [Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews) ##### eCommerce Experience ARC Business Process Outsourcing demonstrates strong expertise in the eCommerce sector, particularly in customer service outsourcing. Clients appreciate their multilingual capabilities and ability to manage complex customer interactions effectively. Notable improvements include decreased first response times and increased customer satisfaction, showcasing their impact on overall business performance. The company is commended for professionalism, flexibility, and alignment with client values, making them a reliable partner for eCommerce businesses seeking enhanced customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Sep 27, 2023): An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, and reviews. [Read Full Review](https://clutch.co/go-to-review/arc-business-process-outsourcing/236255) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery. [Read All Reviews](https://clutch.co/profile/arc-business-process-outsourcing?verified=true#reviews) --- ### [Outsource-X (Pty) Ltd](https://clutch.co/profile/outsource-x-pty) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 35% Customer Service Outsourcing - 10% Recruitment Process Outsourcing - 35% Sales Outsourcing #### Company description Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals. [Visit Website](https://outsource-x.com/) #### Proactive Clients have consistently praised Outsource-X (Pty) Ltd for their proactive approach to problem-solving and exceptional communication. One client highlighted their 'proactive problem-solving' and 'commitment to continuous improvement,' noting that the team delivered results on time and responded promptly to inquiries. This proactive engagement has contributed to measurable successes, including increased customer satisfaction and operational efficiency, reinforcing the overall positive sentiment towards the company's performance. #### Experience in 1 industry Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector. [Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews) ##### Consumer Products Experience Outsource-X (Pty) Ltd demonstrates significant expertise in the Consumer Products industry, as highlighted by their ability to enhance customer satisfaction and operational efficiency. Clients praised their skilled professionals, proactive problem-solving approach, and commitment to continuous improvement. Achievements included reduced resolution times and positive customer feedback, indicating a strong impact on service quality and productivity. Overall sentiment reflects confidence in Outsource-X's capacity to deliver effective solutions tailored to the specific needs of businesses within the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Tech Company (5.0/5, Jul 24, 2024): Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. [Read Full Review](https://clutch.co/go-to-review/outsource-x-pty/302798) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm. [Read All Reviews](https://clutch.co/profile/outsource-x-pty?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [DSG](https://clutch.co/profile/dsg) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 40% Customer Service Outsourcing - 20% E-Commerce Development - 10% Web Design #### Company description Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development. [Visit Website](https://www.dsg.co.za) #### Very responsive DSG is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [AdminAssist Intl.](https://clutch.co/profile/adminassist-intl) - 10 - 49 employees - Pretoria, South Africa #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description AdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing. [Visit Website](https://adminassist.co.za/) --- ### [Consumer Links](https://clutch.co/profile/consumer-links) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mount Edgecombe, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015. [Visit Website](https://consumer-links.com) #### 97% of employees work in Mount Edgecombe office Mount Edgecombe, South Africa 220 Flanders Drive 301 - 400 employees 0161 637 9449 [See All Locations (2)](https://clutch.co/profile/consumer-links#location) --- ### [The Connectors](https://clutch.co/profile/connectors) - 2 - 9 employees - Berea, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Business Consulting - 25% Marketing Strategy - 25% Direct Marketing #### Company description Small Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy. [Visit Website](https://www.theconnectors.co.za/) --- ### [Lucid Remote](https://clutch.co/profile/lucid-remote) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Johannesburg South, South Africa #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 30% IT Strategy Consulting - 25% Sales Outsourcing #### Company description Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting. [Visit Website](http://www.lucidremote.com) --- ### [In Africa Connect](https://clutch.co/profile/africa-connect) - $10,000+ minimum project size - $200 - $300 average hourly rate - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 20% Call Center Services - 33% Customer Service Outsourcing - 4% Business Consulting - 15% Market Research - 15% Direct Marketing #### Company description Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.iac.co.za) --- ### [Outsourcery SA](https://clutch.co/profile/outsourcery-sa) - 50 - 249 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 20% Digital Strategy - 20% Marketing Strategy #### Company description Outsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016. [Visit Website](https://outsourcery.co.za/) --- ### [121 BPO](https://clutch.co/profile/121-bpo) #### 0.5 out of 5 star rating (1 reviews) - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description 121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W. [Visit Website](https://121bposervices.co.za/) #### Experience in 1 industry 121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement. [Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews) ##### Consulting Experience Client feedback for 121 BPO highlights serious concerns regarding management oversight and service quality within the Consulting industry. While the company initially appeared promising, clients reported significant performance issues, leading to financial losses and subpar results. The lack of effective team management and unsuccessful communication further detracted from the overall experience. Potential clients should carefully consider these factors and exercise caution when engaging with 121 BPO for consulting services. - 1 review for consulting industry - Less than $10,000 avg. project cost - Customer Service Outsourcing for Immigration Services Co (0.5/5, Jan 29, 2024): 121 BPO provides outsourced staff augmentation services for an immigration services company. They outsourced a team composed of six people. [Read Full Review](https://clutch.co/go-to-review/121-bpo/264967) #### 0.5 out of 5.0 rating for cost What Clients Have Said Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns. [Read All Reviews](https://clutch.co/profile/121-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Thetha Connect](https://clutch.co/profile/thetha-connect) - 2 - 9 employees - Sandbaai, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://www.thethaconnect.co.za/) --- ### [Employmate](https://clutch.co/profile/employmate) - 10 - 49 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Executive Search - 20% Recruitment Process Outsourcing - 20% Sales Outsourcing - 20% Staffing #### Company description Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing. [Visit Website](https://employmate.com.au/) #### 50% of employees work in Cape Town office Cape Town, South Africa Dock Road 10 - 15 employees [See All Locations (2)](https://clutch.co/profile/employmate#location) --- ### [3iSolutions](https://clutch.co/profile/3isolutions) - 2 - 9 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description 3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.3is.net/) --- ### [Skytrax Accounting](https://clutch.co/profile/skytrax-accounting) - 2 - 9 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 10% Back Office Outsourcing - 20% Call Center Services - 10% HR Consulting - 10% HR Outsourcing #### Company description Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services. [Visit Website](https://skytraxaccounting.co.za/) --- ### [Khaltsha Call Centre](https://clutch.co/profile/khaltsha-call-centre) - 2 - 9 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://khaltshacallcentre.co.za/) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cape Town, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a Business Process Outsourcing (BPO) company specializing in Offshore Back Office and Administrative Support Services. Across various reviews, 100% of the feedback highlights efficient project management, strong communication, and cultural alignment, while 25% suggest proactivity and initiative improvements for enhanced operational impact. Clients appreciate Sourcefit's adaptability and the supportive partnership they offer. [Visit Website](https://www.sourcefit.com/) #### Team players Clients consistently praise Sourcefit for their collaborative approach and responsiveness. One VP of Operations highlighted the management team's willingness to assist and address issues promptly, describing them as 'impressive.' The feedback indicates a strong sentiment of Sourcefit being effective team players, contributing positively to project outcomes and communication. However, there is a noted concern regarding employee retention that Sourcefit is expected to help resolve. - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): Yes the project management team has been great. Available whenever needed, and willing to assist. The management team is impressive and always willing to pitch in and address any issues. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) #### 4 reviews mention Back Office Outsourcing Back Office Outsourcing for Pharmacy Services Company 5.0/5 — Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. - 3 of 4 Back Office Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) #### Experience in 5 industries Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Financial services Experience Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [Integreon](https://clutch.co/profile/integreon) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 25% Transcription #### Company description Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription. [Visit Website](http://www.integreon.com) #### 1% of employees work in Sandton office Sandton, South Africa 1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton, employees 27.10.591.2272 [See All Locations (6)](https://clutch.co/profile/integreon#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. 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