Revelry Labs designed and developed a specialized e-commerce site for a commercial shipping company. The project addressed back-end code, front-end funtionality, and visual design.
Page traffic grew steadily and had reached 3,000 views per month less than a year after launch. Despite initial miscommunications, Revelry Labs quickly adapted to the project and delivered a high-quality product. The team was accessible and responded promptly to feedback throughout the project.
"The results have been positive even though it’s still a work in progress."
Please provide a description of your company.
I’m the founder of a company serving the shipping industry. We have a large inventory of parts and services on our website, and we help connect vendors with shipbuilders and engineers.
What is your role and responsibilities?
I’m the founder and CEO.
What was your goal for working with Revelry Labs?
My initial goal was to build a site that was just a directory, and I didn’t realize until after we started building it that we were going to need an e-commerce site. Gerald [Ramos, the CEO,] and Joel [Wietelmann, the CTO] at Revelry were able to provide the experience and talent to get that done.
Please describe the scope of their work.
I’m an engineer by training and I thought at first I had the capability to do most of the work for the site myself, and I would just use Revelry as a consultant. Eventually, the project went beyond my skill level and everything (back-end, front end, graphic design, and code) was done by them.
What was your process for selecting Revelry Labs to work with?
I was referred to Revelry by two individuals, and we set up a meeting very quickly. We probably only talked for an hour before we had agreed on a deal.
What were the results of the project?
The results have been positive even though it’s still a work in progress. Website went live in March of 2014, but we just implemented an SEO [search engine optimization] strategy this past week [January 2015], and I’m told that we’ll probably make a big jump in terms of traffic in the next month.
Do you have any statistics or metrics to track improvement from the project?
Month over month, we keep doubling. We’re averaging 3,000 hits a month now.
Is there anything unique about them that really makes them stand out, compared to other companies?
Communication. They’re very accessible. I know I can jump on Flowdock, or send an email, and I know it will be promptly returned.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
When we start new product features, I think sometimes there’s a disconnect in terms of what I would like to see in a new feature and what’s been coded, but normally by the second iteration we have it all hammered out.
What advice would you give to future clients?
I would design out the flow of your entire process ahead of development. I would be much more detailed in how I laid out what I wanted them to do with the site.