Web Development For HVAC Industry Organization

Overall rating: 

4.5

Quality: 

Average: 4.5 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Unleashed Technologies developed an internal quotation system for a manufacturer. They also built a website, coordinated hosting, and handled offsite storage and backup.

Feedback summary: 

Both the website and the internal quotation platform fulfilled their original vision, providing a professional public image and useful features for customers. Unleashed Technologies' small size allowed them to treat each project with personalized attention and remain available if any issues arise.

"They're a medium-sized company that treats its customers as if they were unique."

BACKGROUND

Please describe your organization.

We are a manufacturers' representative organization within the commercial HVAC industry.

What is your position?

I am the vice president of sales.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Unleashed Technologies?

We needed development work for an internal quotation system.

SOLUTION

Please describe the scope of their involvement in greater detail.

Unleashed Technologies has developed our website and handles our web hosting, as well as all other offsite storage and backup for our company. In addition to this, they helped develop a web platform that generates quotations and serves as our daily project tracking system.

How did you come to work with Unleashed Technologies?

They were referenced to us. We interviewed three or four companies, out of which Unleashed Technologies seemed to be the best choice.

Could you provide a sense of the size of this initiative in financial terms?

Our annual budget for their services is between $10,000-50,000.

What is the status of this engagement?

Unleashed Technologies continues to develop some of the programs that we're working with and have been a good and responsive partner throughout the process. We've been working with them for around five years.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Unleashed Technologies was responsive in developing our website and quotation platform. They've continued to be readily available whenever we needed modifications to any of our websites.

Our website acts more like a billboard for our business, so we don't keep track of metrics for it.

What distinguishes Unleashed Technologies from other providers?

They're a medium-sized company that treats its customers as if they were unique and individually important.

Is there anything Unleashed Technologies could have improved or done differently?

No. We're overall very happy with them.

RATINGS

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer