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5th & Melody

Web Dev & Digital Support for Legal Education Company

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

5th & Melody designed and developed a website from scratch for an online legal training company. Deliverables have included an e-commerce website, short marketing videos, and advertisement designs.

Feedback summary: 

5th & Melody successfully delivered a functional website that has experienced stronger traffic figures compared to its predecessor. They contributed conceptually to the project and offered practical suggestions. Future clients can expect an experienced and responsive team.

"5th & Melody came equipped with ideas for how to improve the present and set us up well for the future."

BACKGROUND

Introduce your business and what you do there.

I am the director of Ormson Law Training. We provide practical legal training in the area of social security disability law, and all of our training is online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5th & Melody?

I initially hired 5th & Melody to build our company website, and they have since also designed several advertisements for us.

SOLUTION

What was the scope of their involvement?

Our existing website wasn’t much of a website at all—more of an informational landing page. I gave 5th & Melody an overview of what I envisioned, but I entirely relied on them for every aspect of design and development. They have constructed the website so that people can view all of our courses and register for them. Additionally, 5th & Melody also acts as a marketing team in that they have produced a few short videos that are educational and describe our services. Over time, 5th & Melody also added an e-commerce component to the site so that people can pay for our courses directly on the platform.

What is the team composition?

I only worked with a single point of contact.

How did you come to work with 5th & Melody?

I don’t remember how I found them initially, but I recall being impressed by their portfolio. I learned that they had experience working with other schools and educational institutions, so I thought that experience would be beneficial for us.

How much have you invested with them?

We’ve spent approximately $5,000.

What is the status of this engagement?

We worked together for the website build from December 2017­­–January 2018. It only took about a month to complete the website, and then we shifted our focus to maintenance and adding additional features, like the e-commerce element.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Compared to the website we had before, we’ve seen a marked increase in overall traffic to the site and the length of session visits.

How did 5th & Melody perform from a project management standpoint?

Everything has gone as smoothly as I had hoped. We communicate well through emails and the occasional phone call. They are incredibly responsive to our needs, and we’ve developed a great working relationship with them.

What did you find most impressive about them?

We don’t have the expertise to know what will make our website or overall web presence better. 5th & Melody came equipped with ideas for how to improve the present and set us up well for the future.

Are there any areas they could improve?

No, they’ve accomplished everything we’ve asked of them.

Do you have any advice for potential customers?

It’s best to be able to identify what you want to accomplish because then 5th & Melody can find related things you haven’t thought of. They will help you build around the ideas you already have.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer