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SayOne Technologies

Web and Application Development for Nonprofit Organization

Overall rating: 

4.5

Quality: 

Average: 4.5 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

Project summary: 

SayOne developed a website to facilitate donations, e-commerce, and management of a non-profit organization. The project involved frontend development on Django and integration with the API on the backend.

Feedback summary: 

SayOne has a solid understanding of both Django and Python through which they deliver high-quality solutions. The team is innovative and strives to employ the latest technologies in every task. Their excellent performance earned them another contract which they are currently developing.

“They’ve got a legitimate team of developers who are service oriented and responsive.”

BACKGROUND

Please provide a description of your company. 

We’re a local nonprofit organization in the Napa Valley. We do a number of things to promote and protect the legacy of Napa Valley. Our primary objective, at the moment, is to construct a 47-mile hike and bike trail up and down Napa Valley that people can use as an alternative form of transportation that’s both healthy and safe.

What is your role and responsibilities?

I’m the marketing chair.

OPPORTUNITY / CHALLENGE

What was your goal for working with SayOne Technologies?

I needed them to develop a new website that’s tightly integrated with a constituent management platform. It ties an API [application programming interface] from our front-end user experience to the back-end, which makes donation management, e-commerce, volunteer management, and things of that nature a lot easier.

SOLUTION

Please describe the scope of their work.

SayOne essentially wrote the code to create a front end on the Django platform and then tied it into the API on the back-end, which is on the Neon platform. Separate of that, we’ve contracted with SayOne to build a mobile app, which will be on iOS as well and Android and will bring the experience of our asphalt trail to life. 

What was your process for selecting SayOne Technologies with which to work?

I had a local developer here in San Francisco who was using them and, to be honest, he was getting in the way. I ended up firing him and going straight to the folks at SayOne. I worked with them on multiple projects, from Web and mobile development to reporting analytics.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

My projects are typically in the $5,000 to $25,000 range.

When did the relationship with SayOne Technologies begin?

We started working together around August 2013.

RESULTS & FEEDBACK

Can you talk about the results of the project and how you feel they performed in terms of the quality of their work?

The two core platforms we built on have been Django, so I feel like they have a good understanding of the core architecture there and the available plug-ins, including Python [programming language]. 

They’re very innovative and progressive in terms of being on the front end of what’s next and not using old technologies, which is one of the reasons I feel very comfortable using them no matter what the project is. They’re constantly learning and looking around the corner for what’s next.  

The team they have is also very legitimate and professional in the way they approach a project. They’ll put together a term sheet with deliverables, and we’ll agree on benchmarks upfront. They’re very fair in terms of payment, and will literally wait until they’re done with the job before sending an invoice. Sometimes, I have to beg them for an invoice.

Is there anything unique about them that really makes them stand out, compared to other companies?

I feel like they’ve been very responsive. I’ve worked with a lot of overseas developers before, and there’s been an issue with accountability. I’ll send out a request, and I won’t hear from them for a week. SayOne has been great to work with because they’re responsive. They’ve got a legitimate team of developers who are service oriented and responsive.

Also, sometimes there’s a real language barrier when working with people overseas. With SayOne, I know that English isn’t their first language, but when I need to hop on a Skype call, we can talk and there’s no language barrier. I can communicate with them easily. They have a good Western sensibility to them, so they’re in touch with design elements and styles. It doesn’t take as much work with them as it could with other developers.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

We sometimes had issues with the time difference. There’s always a lapse whenever I want to reach out to them.

RATINGS

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer