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ArtyGeek

User Experience & Web Design for E-book Publisher

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Arty Geek is a reliable partner for digital media design. The team creates visual assets for projects ranging from microsites to interactive e-books. They also assist with website development.

Feedback summary: 

Arty Geek’s visual style is appealing and engaging, and the quality of their work continues to improve over time. The team is willing to adjust to a significant time difference. Arty Geek excels at project management and communication. There is room for improvement in their billing process but it is acceptable.

“Arty Geek’s visual design is eye-catching, both for illustrations and web design.”

BACKGROUND

Introduce your business and what you do there.

Our company focuses on publication and editorial work, with the goal of transforming health through information technology. We work with IT and healthcare partners for this purpose. I am the senior manager of products and user experience design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arty Geek?

We required help with digital media and user experience.

SOLUTION

What was the scope of their involvement?

They’ve helped us with website design and development. Our first project was an interactive microsite with endless scrolling. Most recently, they helped us with an interactive e-book series. For a high engagement experience, the e-book content was exposed by clicking on different areas.

Arty Geek has used HTML, CSS, and JavaScript for our projects. They’ve also used a product called Tumult Hype for our interactive e-books. Throughout the design process, they have been using the Adobe Dreamweaver suite.

How did you come to work with Arty Geek?

A coworker had worked with them and recommended them. I reached out to Arty Geek. They were a right fit, price-wise, so I gave them our first contract. They did a great job, so we kept working with them.

How much have you invested with Arty Geek?

The cost of their work has been $10,000–$50,000 in total.

What is the status of this engagement?

We started working with Arty Geek around 3 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Arty Geek has done a great job. They have created 11 e-books for us, which will definitely have measurable goals tied to them. We will gather data on this later on.

Clients love Arty Geek’s work. Arty Geek’s visual design is eye-catching, both for illustrations and web design. The quality of their work continues to improve. The more clients they have, the better they will become.

How did Arty Geek perform from a project management standpoint?

Our contact on their end has been a superhero. He has kept tasks in line, hit deadlines, and adjusted when they could not be hit. This happened because we were not giving them content in time, so I wouldn’t put it on Arty Geek.

We have a standard setup for communication. Their team puts together a project outline and send an invoice based on that. There could be some improvement in this regard, but it’s acceptable.

What did you find most impressive about Arty Geek?

Project management and communication are 2 things they do well. Whenever there was a question, Arty Geek didn’t hesitate to reach out. They’ve been very responsive. Despite the 9-hour time difference, they work based on our schedule.

Are there any areas Arty Geek could improve?

Arty Geek could improve the invoicing process, which is an operations item. I have no complaints about their design and development output.

RATINGS

5.0
Overall Score They’re a great team. It was a learning experience for everyone. We’re all better off as a result of it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Arty Geek has always been available, despite the significant time difference with our office. They’re present during our workday for questions and clarifications.
  • 5.0 Cost
    Value / within estimates
    For the cost, the value we receive is extraordinary.
  • 5.0 Quality
    Service & deliverables
    The quality of their work keeps getting better.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend Arty Geek to another company. They’re responsive, and they get the work done. As long as we can provide the proper directions up front, they will run with it.