Agriya provides additional technical resources to a web staffing agency. Projects mainly involve custom back- and front-end development, visual design, data migration, and integration.
The site attracted 2,000 registered users within nine months, and doubled that number after adding more features. It continues to grow due to its user-friendly, attractive layout. Agriya displayed a sophisticated grasp of customer needs and their ability to give helpful process recommendations.
“I was impressed with their level of understanding."
Could you briefly describe your company?
I work for a startup based in Brazil. We’ve decided to create an online marketplace for freelancers similar to oDesk. We created a marketplace of professionals able to cover small business needs and the needs of various freelancers.
What is your position?
I’m the CEO of the company. I’m in charge of leading the business.
Could you describe the business challenges you were attempting to address when you began the relationship with Agriya?
The major challenge that we faced back in 2012 was to trying to find a technology partner because we’ve had to enter the marketplace with a very lean organizational structure. Our initial plan was to have a third-party function as our technology department. We just couldn’t afford to have our own developers in-house
How did you select Agriya as your partner?
I was in the process of researching some key players and potential vendors when I came across Agriya through a media outlet. I reached out to them and sent our statement of work. They came back to us with a pretty compelling proposal. We decided to have them introduce themselves to us and demonstrate some of their relevant capabilities. I was impressed by what they had in mind, and it was made very clear to me that they had some great development talent on their team.
Could you describe the scope of the project? For instance, did it involve custom visual design, backend development, training, or support?
Their team was primarily responsible for custom development work, some basic visual design, and integrations and data migrations. The extent of their involvement really depended on the nature of the task at hand. They’ve helped us deploy our frontend interface and organize our information in an easy and intuitive manner. They’ve also dealt with a significant amount of data preparation and migration work with our backend systems.
Could you provide a sense of the size of this project in monetary terms?
I would say that we’ve spent between $20,000 and $25,000 on their services.
When was the most recent project completed?
We recently completed a project with them in March [of 2014].
In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they’ve delivered?
We started at the very beginning. Six months after launching our website, we reached almost 1,000 registered freelancers. Three months later, at nine months from launch, we reached around 2,000 freelancers. Once we released our new customization tools, we reached almost 4,000 freelancers. The majority of that growth is linked to the new designs we implemented, which made the software more clear and more user friendly to the users.
When working with Agriya, is there anything you’d consider special or unique about their approach or development methodology that distinguishes them from other vendors with which you’ve worked?
As an offshore vendor, I have to admit that their ability to understand our business requirements was definitely superior to many of their counterparts. I was impressed with their level of understanding and the fact that they were able to provide us with valuable insights. From time to time, we’d approach them with a task, and they would provide strategic recommendations on how to improve our process better or refine our project specifications. That isn’t something I was used to having with an offshore technology partner, especially from India.