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Optimum

WordPress UI & WooCommerce Optimization for Supplement Store

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Optimum was selected to revamp a simple WordPress site. In the process, they integrated WooCommerce.

Feedback summary: 

The client found working with Optimum to be much more valuable than trying to build his site on his own. Optimum was very responsive and seemed to be truly invested in the project's outcome despite the relatively small dollar value.

"They showed me how to do different things on the backend when it could’ve been easy for them to charge me more money."

BACKGROUND

Introduce your business and what you do there.

I’m the founder and owner of a small company that makes vitamins.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Optimum?

I had a WordPress site that I made myself as a complete novice. That’s why I was looking for someone to truly optimize my website. I want to make it user-friendly, appealing to the viewer, and easy to navigate.

SOLUTION

What was the scope of their involvement?

Optimum was able to listen, take my vision, and improve the site. I already had my domain and an outline of what I thought I wanted, but they came in and revamped the whole site.

They added and optimized WooCommerce to the site. It’s mobile-responsive and also works well for desktop.

How did you come to work with Optimum?

I did a search and Optimum came up, along with a couple others. I sent out my information asking for a quote and also for a callback, and they were quite responsive. Their price range, too, was pretty good. I decided to go with Optimum due to how quickly they responded to me.

How much have you invested with Optimum?

I’ve paid $1,500 for their services.

What is the status of this engagement?

It was a one-off engagment; the project ended 10 months ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

My site has been up for 10 to 11 months now. The site has a really nice slider when you land on the page, calling for action right away. Those were the things that really added a good touch. They helped get the images without it being too expensive and got me to pick different things I wanted for the slider on the site.

At every step of the way, Tina sent me multiple choices for what she thought would be good to see if it fit what I wanted. She was very easy to work with and very responsive. As a matter of fact, even before the site went live, we actually met up in person and went over everything. Their door is still open as well. If I have any problems at all that need to be solved, their door is open. They showed me how to do different things on the backend when it could’ve been easy for them to charge me more money. I thought that was really nice.

How did Optimum perform from a project management standpoint?

It was a very good experience. Tina was very easy to reach.

What did you find most impressive about Optimum?

It’s not just one thing; it was the whole experience. At every step of the way, I felt my job was a priority. I believe it could have been the same thing if I called them off the bat and said, “Hey, I have this idea.” That’s exactly how it felt. We were doing everything over again. I think it was the whole experience in guiding me through it all. They made sure I paid for the right type of security site because it’s an HTTPS site.

It would’ve been perfect if I’d gone to them first without having to do anything at all. That way, I wouldn’t have had to work. Everything could have been created from scratch without me lifting a finger. That’s the way it felt. They just literally revamped everything. That would’ve been easier for me. Maybe it meant something for my own education, but I will not be doing it again in that if I want to build another site. I’m just going to call her from the get-go.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They were easy to work with and very knowledgeable. They were fast with responses.
  • 5.0 NPS
    Willing to refer
    I would strongly recommend them.