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fiddle.digital

Website Redesign & Branding for Media Agency

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 4 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

fiddle.digital revamped a media company’s branding and redesigned a website. They introduced a landing-page style design that focused on driving user contacts through a digital form.

Feedback summary: 

User engagement has more than doubled since the new site launched, and internal stakeholders are pleased with how memorable the design now is. fiddle.digital valued timeliness during the project and displayed extensive frontend expertise. Customers can expect a detail-oriented partner.

"Communication was professional and on time."

BACKGROUND

Introduce your business and what you do there.

I’m COO of Xendiz, a media agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with fiddle.digital?

We needed help with redesigning our website and rebranding our company.

SOLUTION

What was the scope of their involvement?

They did our web development and rebranding, which included our logo and other materials. The website is a general corporate website, and we didn’t intend it to be a big project, rather a landing page. We managed to build a dialogue with them and they did the full course, starting from the first page and then going into the details of our products and solutions. They did special animations for our features as well.

What is the team composition?

We worked with two people. There was one person for all documentation and a second person who was our director and presented all the work.

How did you come to work with fiddle.digital?

They were referred to us by friends. We liked that they prepared videos and other illustrations when they came to our office to present their work.

What is the status of this engagement?

We worked together from June until August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have really good results based on the conversion rates of the people who write us from the website. The site we have now is different from all the industry websites we see today. There’s a form that one can fill in and send us, and it’s doubled from the numbers we had in 2018.

People are immediately contacting us when they enter it because they see something different from what they’ve seen in the industry. It’s an attention grabber and has some features that connect it to outdoor advertising. If you enter the website, you see the flashing lights of the advertisements. This is something that everybody remembers.

How did fiddle.digital perform from a project management standpoint?

Everything was presented on time. We had Skype calls and three personal meetings. Communication was professional and on time.

What did you find most impressive about them?

They pay attention to detail and their level of frontend work is impressive. We’re also a tech company and we know how it’s done from the inside. Their frontend work is really good.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

They know their job. They have good expertise in design, brand design, and digital design. Anyone considering having an outstanding website should contact them.

RATINGS

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer