# Top Call Center Services & Voice Services in Vietnam Recommended Call Centers companies in Vietnam include Outsourced, BELLSYSTEM24 VIETNAM, TDCX, Innovature: AI-Driven Outsourcing Partner, LTS Global Digital Services, Pure Moderation, IT-Communications Vietnam Co., Ltd, Bellsystem24-HoaSao, THIENTU CO.,LTD, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Vietnam Ratings Updated: Jul 23, 2026 ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Thành phố Hồ Chí Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Collaborative Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives. - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=vn-call-centers) #### Communicative Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients. - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### Experience in 3 industries Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) ##### Insurance Experience Innovature has received positive feedback from clients in the Insurance industry, particularly for their expertise in enhancing customer service, handling inbound and outbound calls, and processing claims efficiently. Clients praise their adaptability, cost-effectiveness, and alignment with company values. The team's high level of education and proactive suggestions for business improvement further support their strong reputation. Overall, Innovature is viewed as a reliable outsourcing partner for Insurance agencies seeking to optimize operations and communication. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance documents. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) ##### Consumer Products Experience Innovature has demonstrated strong expertise in the Consumer Products industry, particularly in product photography and retouching services. Clients appreciate their excellent communication, responsiveness, and ability to deliver high-quality results within tight deadlines. Notable strengths include value for cost and effective project management. Overall, feedback indicates a high level of satisfaction, making Innovature a reliable partner for businesses seeking outsourcing solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Innovature BPO provides ongoing retouching services for a consumer products company. The team is responsible for basic retoucheding, sending to white background, creating clipping paths for images. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) ##### Advertising & marketing Experience Innovature demonstrates strong expertise in the Advertising & Marketing sector, particularly in content editing and document management. Clients appreciate their responsiveness, adherence to timelines, and overall value for money. The company effectively addresses client needs, as evidenced by timely project completion and proactive communication. Overall sentiment reflects satisfaction with the quality of work and the company's ability to meet project expectations, making them a compelling choice for businesses seeking reliable outsourcing support in this industry. - 1 review for advertising & marketing industry - Less than $10,000 avg. project cost - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) #### Very responsive Innovature: AI-Driven Outsourcing Partner is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Malaysia (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Central Standard Time (CST) - Pacific Standard Time (PST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 7 languages: - English - Mandarin - Japanese - Spanish - Korean - French - Vietnamese [View Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) --- ### [LTS Global Digital Services](https://clutch.co/profile/lts-global-digital-services) #### 4.8 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Hanoi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Data Annotation Services - 20% IT Managed Services - 20% Robotics Process Automation #### Company description LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy. [Visit Website](https://gdsonline.tech/) #### Experienced Clients have expressed a positive sentiment regarding LTS Global Digital Services, highlighting their impressive accuracy of annotations exceeding 90% and timely delivery of projects. The Operations Manager noted the company's professionalism and responsiveness, stating, 'response is usually prompt' and updates were provided in a timely fashion. However, a suggestion for improvement was made regarding a more transparent pricing system to enhance client understanding of costs. - Data Annotation Services for AI Company (4.5/5, Nov 1, 2023): The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/245950) #### Experience in 2 industries LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services. [Read All Reviews](https://clutch.co/profile/lts-global-digital-services?verified=true#reviews) ##### IT Services Experience LTS Global Digital Services has garnered positive feedback in the IT Services industry for its exceptional project management and reliability in executing AI training data labeling projects. Clients appreciate the company’s dedication, transparent communication, and alignment with their values, which have led to successful long-term partnerships and a perfect project delivery record. Overall, LTS GDS is viewed as a trustworthy and effective partner, making it a strong candidate for businesses seeking quality IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Data Labeling Services for AI Training Data Provider (5.0/5, Oct 11, 2023): LTS Global Digital Services provides data labeling services for an AI training data provider's projects. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/239928) ##### Information technology Experience LTS Global Digital Services demonstrates strong expertise in the IT industry, particularly in AI-related projects such as data annotation. Clients highlight their commitment to quality, achieving over 90% accuracy in deliverables, and timely project management. The company's professionalism and responsiveness are frequently praised, making them a reliable partner. However, potential clients may benefit from a clearer pricing structure to facilitate better budget planning. - 1 review for information technology industry - Less than $10,000 avg. project cost - Data Annotation Services for AI Company (4.5/5, Nov 1, 2023): LTS Global Digital Services provided data annotation services for an AI company. They utilized oriented bounding boxes to annotate images, enabling the identification and classification of objects into three distinct classes. [Read Full Review](https://clutch.co/go-to-review/lts-global-digital-services/245950) #### Completed projects in 2 countries - South Korea (1 projects) - Singapore (1 projects) [View Reviews](https://clutch.co/profile/lts-global-digital-services?verified=true#reviews) #### 100% of employees work in Hanoi office Hanoi, Vietnam No 30, 304 Lane, Ho Tung Mau Street, Bac Tu Liem District 50 - 75 employees (+84) 969 839 584 Hanoi, Vietnam No.30, 304 lane, Ho Tung Mau Street, Bac Tu Liem District 101 - 150 employees (+84) 969 839 584 [See All Locations (2)](https://clutch.co/profile/lts-global-digital-services#location) --- ### [Pure Moderation](https://clutch.co/profile/pure-moderation) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hoang Mai, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 22% Call Center Services - 18% Customer Service Outsourcing - 10% Mobile App Development - 20% Application Testing - 10% Web Design #### Company description Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services. [Visit Website](https://puremoderation.com/) --- ### [IT-Communications Vietnam Co., Ltd](https://clutch.co/profile/it-communications-vietnam-co) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 5% Branding - 33% Call Center Services - 22% Customer Service Outsourcing - 15% Digital Strategy - 5% Market Research - 10% Direct Marketing #### Company description IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014. [Visit Website](https://www.itcom21.com.vn/) --- ### [Bellsystem24-HoaSao](https://clutch.co/profile/bellsystem24-hoasao) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 24% Call Center Services - 46% Customer Service Outsourcing #### Company description Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://bellhoasao.com) --- ### [THIENTU CO.,LTD](https://clutch.co/profile/thientu-coltd) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ho Chi Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 28% Call Center Services - 27% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 10% IT Strategy Consulting - 5% Recruiting #### Company description THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.thientu.vn) --- ### [CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT](https://clutch.co/profile/c-ng-ty-c-ph-n-t-p-o-n-diginext) - 50 - 249 employees - Hà Nội, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Established in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services. [Visit Website](https://diginext.com.vn/) --- ### [Away Digital Teams](https://clutch.co/profile/away-digital-teams) - 250 - 999 employees - District 7, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% HR Outsourcing - 15% IT Staff Augmentation - 10% Web Development #### Company description Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation. [Visit Website](https://awaydigitalteams.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 95% of employees work in District 7 office District 7, Vietnam 1489 Đường Nguyễn Văn Linh 401 - 500 employees [See All Locations (2)](https://clutch.co/profile/away-digital-teams#location) --- ### [Greswin](https://clutch.co/profile/greswin) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 15% Account-Based Marketing - 65% Sales Outsourcing - 20% Social Media Marketing #### Company description Greswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023. [Visit Website](http://greswin.com/) --- ### [The Color Club](https://clutch.co/profile/color-club) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Binh Thanh, HCMC, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Branding - 10% Content Marketing - 10% Conversion Optimization - 10% CRM Consulting and SI - 10% Email Marketing - 10% Graphic Design - 10% Media Planning & Buying - 10% Sales Outsourcing - 10% Video Production - 10% Web Development #### Company description Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying. [Visit Website](https://thecolorclub.net/) #### 77% of employees work in Binh Thanh, HCMC office Binh Thanh, HCMC, Vietnam 617 - 621 Đường Điện Biên Phủ 101 - 150 employees +84 28 6291 5226 [See All Locations (4)](https://clutch.co/profile/color-club#location) --- ### [Thạch cao Gia Phong](https://clutch.co/profile/th-ch-cao-gia-phong) - 10 - 49 employees - Hồ Chí Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 45% Sales Outsourcing - 55% Direct Marketing #### Company description Established in 2015, Thạch cao Gia Phong is a Direct Marketing company. In Hồ Chí Minh, Vietnam, the team offers Direct Marketing and Sales Outsourcing. [Visit Website](https://thachcaogiaphong.com/) --- ### [GTE Media](https://clutch.co/profile/gte-media) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Hanoi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Translation - 30% Transcription #### Company description GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation. [Visit Website](http://gte-media.com/) --- ### [FPT International Telecom](https://clutch.co/profile/fpt-international-telecom) - 250 - 999 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services. [Visit Website](https://oncall.vn/en) --- ### [P.A Việt Nam](https://clutch.co/profile/pa-vi-t-nam) - 50 - 249 employees - Hồ Chí Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing. [Visit Website](https://tongdai.cloud/) --- ### [CallUS Call Center](https://clutch.co/profile/callus-call-center) - 250 - 999 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description CallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://callus.vn/) --- ### [Y.digital Asia Co., Ltd](https://clutch.co/profile/ydigital-asia-co) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Da Nang City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 40% AI Development - 30% Call Center Services - 30% Document Digitization & Management #### Company description Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam. [Visit Website](https://y-digital.asia/) --- ### [South Telecom](https://clutch.co/profile/south-telecom) - 10 - 49 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 30% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI. [Visit Website](https://southtelecom.vn/) --- ### [ODS CLOUD](https://clutch.co/profile/ods-cloud) - 10 - 49 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 20% Cloud Consulting & SI #### Company description ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam. [Visit Website](https://www.ods.vn/) --- ### [Tobpos Vietnam](https://clutch.co/profile/tobpos-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Long Bien, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 5% Recruiting - 10% Sales Outsourcing - 10% Staffing - 15% Translation - 10% Transcription #### Company description Tobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation. [Visit Website](https://bposolution.vn) --- ### [Relia Vietnam JSC](https://clutch.co/profile/relia-vietnam-jsc) - 2 - 9 employees - Hanoi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Market Research - 25% Sales Outsourcing #### Company description Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small. [Visit Website](https://relia-vietnam.com.vn/) --- ### [DCV JSC](https://clutch.co/profile/dcv-jsc) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 10% Digital Strategy - 10% Email Marketing - 20% HR Consulting - 20% IT Managed Services - 10% Social Media Marketing #### Company description DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing. [Visit Website](http://dcv.vn/en/) --- ### [BCVV co., ltd](https://clutch.co/profile/bcvv-co) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Thành phố Uông Bí, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Architectural Design - 10% Call Center Services - 60% IT Strategy Consulting - 4% Mobile App Development - 10% Translation - 6% Web Development #### Company description BCVV co., ltd is an IT strategy consulting company. The Thành phố Uông Bí, Vietnam-based company was established in 2016. Their services include IT strategy consulting and Architectural Design. [Visit Website](http://thebcvv.com) --- ### [United Consulting Asia](https://clutch.co/profile/united-consulting-asia) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Thành phố Hồ Chí Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 5% Call Center Services - 10% Corporate Relocation - 5% Employer of Record (EOR) Services - 5% Executive Search - 10% Finance & Accounting Outsourcing (FAO) - 5% Fractional CFO Services - 35% Business Consulting - 10% Sales Outsourcing - 5% Staffing #### Company description United Consulting Asia is a Business Consulting company in Thành phố Hồ Chí Minh, Vietnam. They offer Business Consulting and Finance & Accounting Outsourcing (FAO). [Visit Website](https://unitedconsulting.asia/) --- ### [Orissa International](https://clutch.co/profile/orissa-international) - 10 - 49 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 25% Business Consulting - 25% Market Research - 25% Marketing Strategy - 25% Sales Outsourcing #### Company description Market Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy. [Visit Website](https://www.orissa-international.com/) --- ### [Swivelt](https://clutch.co/profile/swivelt) #### 5 out of 5 star rating (2 reviews) - $100,000+ minimum project size - 10 - 49 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization #### Company description Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted. [Visit Website](https://swivelt.com/growth-services/) #### Creative The sentiment regarding Swivelt's creativity is notably positive, with clients highlighting their ability to deliver innovative solutions. One client specifically praised Swivelt for being 'fast, accurate, and creative' in developing a new CRM tool that significantly improved the sales team's efficiency. Overall, feedback suggests that Swivelt excels in creative problem-solving, contributing to successful project outcomes without any noted areas for improvement. - Salesforce Implementation for IT Company (5.0/5, Mar 20, 2020): The company is described as fast, accurate, and creative, which highlights their ability to deliver innovative solutions efficiently. [Read Full Review](https://clutch.co/go-to-review/swivelt/40517) #### Experience in 2 industries Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives. [Read All Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) ##### Software Experience Swivelt demonstrates strong expertise in the Software industry, particularly in B2B marketing strategies aimed at enhancing brand awareness. Clients appreciate their thorough competitive analysis and effective workflows, highlighting a collaborative and communicative team. Their 20 years of industry experience and commitment to quality work have resulted in significant client satisfaction, evidenced by rapid lead generation. Overall, Swivelt is well-positioned to support businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - B2B Marketing for IT Software (5.0/5, Oct 28, 2020): Swivelt was tasked with the B2B marketing for an IT software to increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/swivelt/99572) ##### Information technology Experience Swivelt has received positive feedback for its expertise in developing customized CRM solutions, demonstrating effectiveness in enhancing sales team workflows. Clients commend the company for its fast, accurate, and creative approach. The overall sentiment reflects satisfaction with the collaboration process and the successful implementation of technology that addresses specific client needs in the Information Technology industry, indicating Swivelt's potential as a strong partner for similar projects. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Salesforce Implementation for IT Company (5.0/5, Mar 20, 2020): Swivelt provided Salesforce integration for an IT company, creating a new web-based and mobile CRM.  [Read Full Review](https://clutch.co/go-to-review/swivelt/40517) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement. [Read All Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) - Less than $10,000 (2 reviews) #### Completed projects in 2 countries - Indonesia (1 projects) - Malaysia (1 projects) [View Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) --- ### [Expertrans BPO](https://clutch.co/profile/expertrans-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Hanoi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 10% Call Center Services - 20% HR Consulting - 20% Business Consulting - 20% Translation - 10% Transcription #### Company description Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam. [Visit Website](http://expertrans.com) --- ### [DMAT Agency](https://clutch.co/profile/dmat-agency) - $1,000+ minimum project size - < $25 average hourly rate - Freelancer employees - Ho Chi Minh, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% Performance Marketing - 20% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Web Development #### Company description DMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click. [Visit Website](https://dmatagency.com/) --- ### [MP Telecom](https://clutch.co/profile/mp-telecom) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 55% Customer Service Outsourcing - 30% Recruiting #### Company description MP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting. [Visit Website](https://www.mptelecom.com.vn/) --- ### [NMS Callcenter](https://clutch.co/profile/nms-callcenter) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 15% Call Center Services - 15% Customer Service Outsourcing - 30% IT Managed Services #### Company description NMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services. [Visit Website](http://nms.com.vn/en/) --- ### [eViet Global](https://clutch.co/profile/eviet-global) - 2 - 9 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 10% Conversion Optimization - 10% Digital Strategy - 10% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Social Media Marketing #### Company description Social media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam. [Visit Website](https://evietglobal.com/) --- #### Get personalized agency matches based on your project goals. 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